The anthena collector software establishes a control of presentations with user data moderation facilities, systematization of scheduled appointment adaptations through simplified controls of scalable navigation charge income and robust strengthening of automatic learning, creation of differential medical billing reports, performance of internal metadata control regulations, indications of follow-up of relations to completely fast and fresh interfaces, consultancy of maintenance of qualified financial portals, grouping of commercial values of medical centralization, management of practices of application shared relation of contents, representations of management of qualification of personalized attention to the user, is obtained with this application. Review collected by and hosted on G2.com.

The athena collector software has in its possession a supply failure of purchases adjusted to the company's supply chain, followed by erroneous organization and prioritization plans of customer technical support, deficiencies of input production costs, simplifications of commercial valuation of electronic prescriptions, disproportionate centralizations of web understanding seminars of electronic accounting books, network mismatches of commercial efficiencies of sales of enabled medications, control indispositions of network servers of report traffic, prove the deficiencies found within this programming. Review collected by and hosted on G2.com.

athenaClinicals is a software born to help users increase clinical control, increase medical efficiency and revenue streams. Through athenaClinicals users can perform electronic health registration, medical billing, care coordination, mobile capabilities, among others. An advantage of working with athenaClinicals is that it has no learning curve, since it has a very easy to use interface, is very stable and allows to work quickly, the reports provided by this very complete system, provide accurate and useful information. Review collected by and hosted on G2.com.

A defect that I can say that has the interface of athenaClinicals is that it has clear colors and sometimes it becomes complex to find functions because the contrast of the interface does not help, I see necessary to make some updates to help make corrections to this deficit, when you run changes of drugs or doses for patients the page is not updated and this has brought me some confusion, it is really necessary that the developers implement solutions to this kind of problems to avoid users have frustrations with this system. Review collected by and hosted on G2.com.

Easy to use to create reports and access patient info. Review collected by and hosted on G2.com.

Not currently integrated with billing which causes extra steps. Review collected by and hosted on G2.com.

I like that it can be used hospital wide, as well as in the practices. I did like all of the training videos although they were a bit time consuming. Review collected by and hosted on G2.com.

training videos were not very exciting, they were kind of boring but educational. Review collected by and hosted on G2.com.

As with switching to any new software our office experienced a period of adjusting to this new method of EMR. But with a little assistance from some educational videos provided our staff became more familiar and now 6 months later after changing from our previous software we consider this to have been a successful transition. Whenever any problems have occurred we greatly appreciated the ability to call the helpline or use the message boards where we would have the opportunity to go through it with an actual person. No one ever wants to have to discuss IT problems, but the staff members of Athena's help line always seemed genuine and made the situation as tolerable as possible. Thankfully we have not frequently had to do this, but have considered the times it has been needed to be a pleasant experience. When it comes to the actual office use of Athena, it has greatly streamlined the process of patient check in and therefor improving our door to doc time. Our providers find it easy to see a complete view of a patients history and previous imaging therefor having a complete picture prior to seeing patients all within minutes. We have been grateful for the billing aspect of Athena, it may not cover every aspect of billing but has streamlined the process. Overall we consider it a very successful transition at our neurology office with a staff of 16. Review collected by and hosted on G2.com.

It has been a costly change, but so far at 6 months of use appears to be a worthy cost but will continue to monitor the staffs opinion towards Athena. We have moments where the software appears to running slow with a lag time. It has frequent updates, which I'm sure are for the better, but at times can make it challenging while we are still adjusting to this new software. Review collected by and hosted on G2.com.

The software works for managing a clinic and PHI but you need an in-house expert to navigate the nonsense that is the back-end UI. Communicator is decent, but no images are allowed to be used. Every positive comes with a negative it seems. Review collected by and hosted on G2.com.

The way user roles and rules are handled is often nonsense. There are proprietary languages used to code documents and other elements that can be frustrating. Review collected by and hosted on G2.com.

Its very easy to navigate around the program , I use it to check previous billing and Previous appointments and we are able to receive incoming referral from other Doctor offices much faster . With Athena we are able to be reached by patients through their portal which gives them a faster response time. Review collected by and hosted on G2.com.

There is very little i dislike about this program , like i said its very easy to navigate and teach yourself how to use the program , it does however come with videos for self help . Review collected by and hosted on G2.com.

The process in which Athena creates an order and tracks its status until the order is considered complete is fabulous. This helps the practice ensure patients comply and follow through with testing, doctor's appointments, etc. Review collected by and hosted on G2.com.

Appointment reminders do not have an efficient way of giving instructions for the appointments. Patients always complain that they didn't remember to arrive early because they only paid attention to the final text reminder with the time of the appointment and no mention of a check-in time. The patient portal does not have an easy website address to reference. Review collected by and hosted on G2.com.

The most helpful part of AthenaCollector is that you have a team within Athena that does a lot of the leg work for your denials. They sort through them first and only transfer the ones they need your help with. Review collected by and hosted on G2.com.

I dislike that they have moved a lot of their customer service overseas resulting in wrong or misleading information or long waits to figure issues out. Review collected by and hosted on G2.com.

Since they updated, you can search by name and it brings multiple options where you can go to their main patient screen or you can go to their chart, add a document, etc. That aspect has become more user friendly. Review collected by and hosted on G2.com.

Scheduling is a pain. You cannot select multiple days to schedule at one time. Review collected by and hosted on G2.com.