It's modern and is a lot more efficient and straightforward than the *vast* majority of EMR systems and doesn't have a self hosting element which makes it a lot cheaper and simpler on practices logistically. Review collected by and hosted on G2.com.

EMRs all have problems and are all cumbersome to an extent: Athena is better but make no mistake, it's frustration-less, not frustration-free. There are enough bizarre technical quirks to satisfy anyone here. Review collected by and hosted on G2.com.

The dashboard with the claims has a very good usability and center all the information in one place. Review collected by and hosted on G2.com.

Your services is intergrated with so many other services. But it is hard to understand when to contact the providor, when to contact Atena. Anf I would say it is user friendly every time I have a question for Aetna Review collected by and hosted on G2.com.

I love the details on claim information it gives you. Review collected by and hosted on G2.com.

It could be that maybe we dont have the right connection between our system and Athena but I ma having to do a lot of manual configuration on reports because our system shows one thing and the Athen system shows something else. Review collected by and hosted on G2.com.

I like the Electronic Health Record system Review collected by and hosted on G2.com.

I don't like the way that they conduct business. Nothing has gone as promised by the sales and onboarding team. There is no connection with our day to day activities. No change is easy and now they are backing our of the offer to allow us to use their system to do our billing without using their inefficient and unresponsive team. It's been one disappointment after another. We regret selecting them to help us start our solo practice. Review collected by and hosted on G2.com.

Web-based, this makes no onsite hardware requirements. Review collected by and hosted on G2.com.

Navigatiating the chart can be cumbersome at times Review collected by and hosted on G2.com.

Helpful for both office and patients. Easy scheduling. Review collected by and hosted on G2.com.

There does not seem to be anything that I don't like. Everything works fine. Review collected by and hosted on G2.com.

You can run reports tailored to each practitioner. Review collected by and hosted on G2.com.

They overcharge for what they provide, promising you fully functional billing capability but all you get is the electronic portion. They promise someone would be "working your claims" when all they do is send one or two emails and nothing extra is collected. I have to employ two extra people where Athena promised we would need nothing more than them. Bamboozled!! Review collected by and hosted on G2.com.

I like that you can have tasks assigned to multiple departments. Review collected by and hosted on G2.com.

Sometimes duplicate tasks are created on same invoice results in inflated AR. Review collected by and hosted on G2.com.

The EMR is ok...much like all the others Review collected by and hosted on G2.com.

Poor customer service. Was grossly misled when I was sold on the product, namely AthenaOne. The. Upon leaving after 3 years, not able to transfer data from patients to new EMR. Have been trying for the last 6 weeks to get this info transferred at least to a Zip drive. They care not since I'm leaving. Review collected by and hosted on G2.com.

The site makes finding information in a patient's chart easy Review collected by and hosted on G2.com.

This site changes so much during updates Review collected by and hosted on G2.com.