--- title: Atera Reviews meta\_title: 'Atera Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1245 reviews by the users' company size, role or industry to find out how Atera works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1245 scale: '5' date\_modified: '2026-08-12' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### Atera Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place. [(386 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)

Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access. [(273 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1463653&qs=pros-and-cons#reviews)

Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically. [(260 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1459820&qs=pros-and-cons#reviews)

Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management. [(210 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1455415&qs=pros-and-cons#reviews)

Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow. [(184 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1457419&qs=pros-and-cons#reviews)

Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience. [(161 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)

Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options. [(135 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows. [(96 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1457763&qs=pros-and-cons#reviews)

Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera. [(91 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1458202&qs=pros-and-cons#reviews)

Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes. [(84 mentions)](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1461054&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Atera

##### 1. Ease of Use

Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place.
[
See 386 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Marc Verjans T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc Verjans T.")
MT

Marc Verjans T.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive IT Management Made Easy with Powerful Add-Ons"

What do you like about Atera?

Very complete product with the right add-ons you need to manage and secure an entire IT-environment. They just don't have 1 add-on, like for example

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"All-in-One IT Management Platform That Streamlines Daily Operations"

What do you like about Atera?

This platform has truly become the backbone of our IT management. Previously, we struggled with separate RMM and PSA tools, which created a chaotic en

##### 2. Automation

Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access.
[
See 273 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1463653&qs=pros-and-cons#reviews)

See Related User Reviews

AV

Adam V.

Mid-Market (51-1000 emp.)

4.5/5

"Checks all the boxes for a great price and great support."

What do you like about Atera?

I like the pricing model, and I also appreciate having ticketing, RMM, patch management, and reporting all from one vendor.

 ![Marc Verjans T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc Verjans T.")
MT

Marc Verjans T.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive IT Management Made Easy with Powerful Add-Ons"

What do you like about Atera?

Very complete product with the right add-ons you need to manage and secure an entire IT-environment. They just don't have 1 add-on, like for example

##### 3. Features

Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically.
[
See 260 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1459820&qs=pros-and-cons#reviews)

See Related User Reviews

AV

Adam V.

Mid-Market (51-1000 emp.)

4.5/5

"Checks all the boxes for a great price and great support."

What do you like about Atera?

I like the pricing model, and I also appreciate having ticketing, RMM, patch management, and reporting all from one vendor.

 ![Marc Verjans T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc Verjans T.")
MT

Marc Verjans T.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive IT Management Made Easy with Powerful Add-Ons"

What do you like about Atera?

Very complete product with the right add-ons you need to manage and secure an entire IT-environment. They just don't have 1 add-on, like for example

##### 4. Efficiency

Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management.
[
See 210 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1455415&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"All-in-One IT Management Platform That Streamlines Daily Operations"

What do you like about Atera?

This platform has truly become the backbone of our IT management. Previously, we struggled with separate RMM and PSA tools, which created a chaotic en

 ![Rocio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocio C.")
RC

Rocio C.

Small-Business (50 or fewer emp.)

5.0/5

"Atera Autonomous IT Autopilot"

What do you like about Atera?

The human like interactions and the fact that a team can be more than 50% effective when using IT Autopilot.

##### 5. Monitoring

Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow.
[
See 184 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1457419&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Marc Verjans T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc Verjans T.")
MT

Marc Verjans T.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive IT Management Made Easy with Powerful Add-Ons"

What do you like about Atera?

Very complete product with the right add-ons you need to manage and secure an entire IT-environment. They just don't have 1 add-on, like for example

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"All-in-One IT Management Platform That Streamlines Daily Operations"

What do you like about Atera?

This platform has truly become the backbone of our IT management. Previously, we struggled with separate RMM and PSA tools, which created a chaotic en

### 5 Cons or Disadvantages of Atera

##### 1. Missing Features

Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience.
[
See 161 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Robert W.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient Help Desk and MDM Integration"

What do you dislike about Atera?

I would like the ticket history to not be tabs above the help desk as it can get frustrating. I think just allowing tickets to open as in-app popup wi

BU

Bernad U.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Software Bundling and Deployment Across Client Networks"

What do you dislike about Atera?

The initial setup for some of the scripts isn’t very easy to complete, and it doesn’t fully meet my needs.

##### 2. Limited Features

Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options.
[
See 135 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"All-in-One IT Management Platform That Streamlines Daily Operations"

What do you dislike about Atera?

Automation is a major advantage, but it becomes frustrating when scripts or scheduled tasks, such as patching, fail without any notification or behave

 ![Jamell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamell M.")
JM

Jamell M.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Efficient MSP Solution with Flexible Licensing"

What do you dislike about Atera?

Better reporting would be nice. It seems to be behind a pay wall, but overall, I like their product stack.

##### 3. Improvement Needed

Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows.
[
See 96 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1457763&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"All-in-One IT Management Platform That Streamlines Daily Operations"

What do you dislike about Atera?

Automation is a major advantage, but it becomes frustrating when scripts or scheduled tasks, such as patching, fail without any notification or behave

 ![Jamell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamell M.")
JM

Jamell M.

Small-Business (50 or fewer emp.)

5.0/5

"Highly Efficient MSP Solution with Flexible Licensing"

What do you dislike about Atera?

Better reporting would be nice. It seems to be behind a pay wall, but overall, I like their product stack.

##### 4. Needs Improvement

Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera.
[
See 91 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1458202&qs=pros-and-cons#reviews)

See Related User Reviews

PL

Pha L.

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Device Management, Inventory, and Ticketing Made Easy"

What do you dislike about Atera?

The app management tool is great, but it would be even better with more transparency during the install process. A progress bar and ETA for each app w

FR

Folgori R.

Enterprise (\> 1000 emp.)

5.0/5

"Always-On IT Support with Reliable AI Agents"

What do you dislike about Atera?

A few after-hours issues still need to be reviewed. The alert thresholds also need some tuning. It took me a while to feel comfortable trusting the au

##### 5. Feature Issues

Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes.
[
See 84 mentions
](https://www.g2.com/products/atera/reviews?filters%5Bsentiment_snippet%5D=1461054&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"All-in-One IT Management Platform That Streamlines Daily Operations"

What do you dislike about Atera?

Automation is a major advantage, but it becomes frustrating when scripts or scheduled tasks, such as patching, fail without any notification or behave

RW

Robert W.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient Help Desk and MDM Integration"

What do you dislike about Atera?

I would like the ticket history to not be tabs above the help desk as it can get frustrating. I think just allowing tickets to open as in-app popup wi

  

AS

Alex S.

Enterprise (\> 1000 emp.)

7/5/2026

"Modern Interface and Fast Network Discovery That Just Works"

5/5

What do you like best about Atera?

The per-technician pricing model was what originally caught our eye, but the interface is what made us stay. It doesn’t look like an enterprise tool from the early 2000s, which was a breath of fresh air. The network discovery feature also helped us map out a new client’s office within an hour of installing the agent. Review collected by and hosted on G2.com.

What do you dislike about Atera?

The reporting sections feel a little basic. They cover the essentials, like executive summaries and ticket closure rates, but creating highly customized layouts for specific client demands still takes some manual tweaking. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Before switching, we had a very hard time justifying the cost of scaling our team because our old RMM charged per device. Atera eliminated that financial bottleneck, which allowed us to take on two large new clients without our software overhead skyrocketing. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Carol-Ann P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol-Ann P.")
CP

Carol-Ann P.

Conseiller ventes

Mid-Market (51-1000 emp.)

5/25/2026

"Easy to use with Modern Integration"

5/5

What do you like best about Atera?

I appreciated the ease of use of Atera, it was very user-friendly, so there was no need for a long course to use it, which is nice. The modern and up-to-date appearance made everything more attractive. I like the fact that there are several options like adding Splashtop, as well as the ability to enter devices and other hardware, which was useful. The integration with email was also a plus. Furthermore, I appreciated that updates could be pushed through Atera. The initial setup of Atera was very easy, practically automatic, which is a definite advantage. Review collected by and hosted on G2.com.

What do you dislike about Atera?

The fact that if, let's say, there is not just IT support but also other supports like compliance or others, we can have multiple "ticket pools" or Projects. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Atera helps me manage IT support tickets, facilitates the tracking of persistent issues, and improves collaboration with my colleagues. I appreciate its ease of use without lengthy training, its modern appearance, and its seamless integration for quick updates. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

  

AF

Ahmed F.

Enterprise (\> 1000 emp.)

5/25/2026

"Atera’s Per-Technician Pricing Is Perfect for Managing Thousands of Endpoints"

5/5

What do you like best about Atera?

We operate a massive integrated resort and entertainment complex, and we manage thousands of endpoints—from digital ticketing and restaurant point-of-sale systems to back-office corporate workstations. Atera’s per-technician pricing model is the best feature for a sprawling hospitality environment like ours. It lets us deploy the RMM agent to every single ticket scanner and kiosk across the park without paying a penalty. Review collected by and hosted on G2.com.

What do you dislike about Atera?

Because our park operations run late into the night, configuring hour-based alert suppressions for the resort’s specific time zone is tedious. For example, if the waterpark sectors power down at 8:00 p.m. local time, my overnight IT dispatch team can still occasionally get flooded with “device offline” alerts. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Our traditional IT management platform penalized us financially whenever we expanded our physical hardware. With Atera, our operational growth is decoupled from licensing costs, which has allowed us to rapidly provision new entertainment zones without blowing up our software budget. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

AN

Ajeeb N.

Enterprise (\> 1000 emp.)

7/9/2026

"All-in-One Platform That Simplified Our Remote Access, Ticketing, and Monitoring"

5/5

What do you like best about Atera?

We switched to this platform because managing three different tools for remote access, ticketing, and monitoring had become a logistical headache. Having everything under one roof immediately simplified our daily routine. The remote connection tool connects quickly and doesn’t keep dropping, which was a frequent issue with our previous standalone software. Review collected by and hosted on G2.com.

What do you dislike about Atera?

The patch management scheduling works fine, but the interface for selecting specific KB updates can feel a bit clunky, especially when I’m trying to exclude certain definitions across a large group of devices. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

It helps solve the problem of tool fatigue and high licensing overhead. By centralizing our patch compliance and remote support, our team handles incoming requests faster, and we’ve managed to lower our software expenses by about 25% since dropping our older vendor contracts. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

NS

Narendar S.

Enterprise (\> 1000 emp.)

7/6/2026

"Smooth Silent App Deployment with a Clean, Easy-to-Learn Interface"

5/5

What do you like best about Atera?

The software deployment features work exactly as they should. We can package common applications and push them silently into entire user groups at the same time. The user interface is clean and doesn’t require a week of training just to figure out where things are hidden, which made onboarding our junior technicians a very fast process. Review collected by and hosted on G2.com.

What do you dislike about Atera?

The search bar functionality within the knowledge base can sometimes be finicky. If you don’t type the exact keyword phrase, it may not pull up the article you’re looking for on the first try. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

We need a way to manage both Windows and macOS devices from a single console. This tool bridges that gap, letting us maintain visibility across our entire mixed fleet without having to manage two separate software suites. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

SS

Simon S.

Enterprise (\> 1000 emp.)

7/7/2026

"Centralized Endpoint Visibility That Cuts Travel and Deploys Seamlessly"

5/5

What do you like best about Atera?

We manage IT across four regional branches, and having a central space that gives us a clear view of all endpoints has saved us an immense amount of physical travel. The remote monitoring agent also deploys quite quickly via standard Group Policy, and it just works silently in the background. Review collected by and hosted on G2.com.

What do you dislike about Atera?

The mobile app was handy for quick status checks, but trying to handle more complex scripting or do deeper troubleshooting from the phone screen felt pretty clunky. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

We were bleeding time jumping between three different tools for ticketing, asset tracking, and remote desktop access. Bringing everything under one roof cut our average ticket resolution time by nearly twenty minutes per incident, because the tech has all the system specs right next to the user’s issue description. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

AN

Abass N.

Enterprise (\> 1000 emp.)

5/21/2026

"Splashtop Remote Access: A Lifesaver for Reliable Support on Volatile Connections"

5/5

What do you like best about Atera?

The Splashtop remote access integration is a lifesaver for us. Our logistics coordinators often operate in a remote warehouse where internet bandwidth can be highly volatile. If a shipping manager’s inventory software crashes, I don’t have to try to explain troubleshooting steps. Instead, I can remote in and handle it directly. Overall, it’s been resilient and usable even on weaker 4G cellular connections. Review collected by and hosted on G2.com.

What do you dislike about Atera?

When working with older, slower PCs on the factory floor, remote access can sometimes take a minute or two to wake up and connect. If a machine’s CPU is already maxed out by industrial software, starting the Splashtop remote session can occasionally cause the PC to freeze temporarily before I regain control. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Downtime in logistics costs money by the minute. Atera eliminates the physical distance between our Dakar IT hub and our regional warehouses, allowing us to provide instant, hands-on support to our frontline workers. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

AC

ariel c.

IT support

Small-Business (50 or fewer emp.)

3/2/2026

"Atera Makes Client Management Fast, Proactive, and Time-Saving"

5/5

What do you like best about Atera?

What I like most about Atera is how easy it makes it to manage all my clients from one platform. Remote access is fast and reliable, patch management is straightforward, and the monitoring alerts help me stay proactive rather than reactive. Overall, it saves me a lot of time in my day-to-day IT work. I highly recommend Atera to any IT professional or MSP who’s looking for an all-in-one solution that’s efficient and cost-effective. Review collected by and hosted on G2.com.

What do you dislike about Atera?

One thing I dislike about Atera is that some advanced features feel limited compared to more complex RMM platforms. Occasionally the interface can feel a bit slow when managing a large number of devices. However, overall the platform still delivers great value for the price and continues to improve with updates. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Atera helps me solve the challenge of managing multiple clients and devices efficiently from a single, centralized platform. With it, I can monitor systems in real time, automate patch management, and provide remote support quickly without having to juggle multiple tools. As a result, downtime for my clients is reduced, my response times improve, and my overall productivity increases. It also makes it easier to scale my IT services in a more controlled way while keeping costs predictable. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

  

AC

Ana C.

Real estate agent

Real Estate

Mid-Market (51-1000 emp.)

6/9/2026

"Reliable all-in-one platform for IT support and device monitoring"

5/5

What do you like best about Atera?

Atera stands out because it brings together several essential IT management tools in one place. We use it to monitor devices, access computers remotely, and keep track of support requests. The dashboard is easy to navigate, and the automation features help reduce repetitive tasks. It has made day-to-day management much more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Atera?

The reporting functionality covers most needs, but generating highly customized reports can sometimes require extra effort. There is also a learning curve when exploring some of the more advanced features, although the documentation and support resources are helpful. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Before Atera, managing devices and support requests involved switching between different tools. With Atera, everything is centralized, allowing us to monitor systems proactively and resolve issues faster. This has improved productivity, reduced downtime, and given us better visibility into the overall health of our IT environment. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

7/29/2026

"Efficient IT Management with Atera"

5/5

What do you like best about Atera?

I appreciate Atera for the centralized monitoring and management of our IT systems. The remote support and automation of patches and general IT tasks are very helpful as they allow us to detect problems early. Atera saves us a lot of time through alerts, monitoring, and remote access, which helps us reduce downtime in our manufacturing company. I find the security features like Network Discovery very cool, and the real-time and admin-friendly queries of the monitored clients are impressive. The patch statuses are very clearly visible, and the updates occur extremely quickly. The pleasantly designed user interface also convinces me. The initial setup was very easy because everything is clearly laid out. Review collected by and hosted on G2.com.

What do you dislike about Atera?

Some things like linking to other settings could be improved, for example, in the automation profile assignment via the A-profile instead of assigning clients manually. The multi-tenant implementation is not optimal, as we are very dependent on our MSP. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Atera helps us to identify problems early and resolve them centrally, saving time and reducing downtime. The security features are great, and the network discovery as well as the quick real-time queries are very helpful. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

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[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Help Desk](https://www.g2.com/categories/help-desk)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Patch Management](https://www.g2.com/categories/patch-management)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management)[Network Monitoring](https://www.g2.com/categories/network-monitoring)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm)[Service Desk](https://www.g2.com/categories/service-desk)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[AI IT Agents](https://www.g2.com/categories/ai-it-agents)

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