--- title: Atera Reviews meta\_title: 'Atera Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1245 reviews by the users' company size, role or industry to find out how Atera works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1245 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Atera Reviews & Product Details Visit Website Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com. * * * Product Website Atera Seller [Atera](https://www.g2.com/sellers/atera) Discussions [Atera Community](https://www.g2.com/products/atera/discuss) Languages Supported German, English, French, Italian, Portuguese, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Atera. ### Free trial Free Trial [ View More Pricing Information ](https://www.g2.com/products/atera/pricing) ## Atera Integrations (60) What do users say about integrations? Verified by Atera [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Disaster Recovery ](https://www.g2.com/products/acronis-disaster-recovery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AnyDesk ](https://www.g2.com/products/anydesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autotask ](https://www.g2.com/products/autotask/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient ](https://www.g2.com/products/axcient/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient x360Cloud ](https://www.g2.com/products/axcient-x360cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axcient x360Recover ](https://www.g2.com/products/axcient-x360recover/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Virtual Machines ](https://www.g2.com/products/azure-virtual-machines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitdefender Advanced Threat Intelligence ](https://www.g2.com/products/bitdefender-advanced-threat-intelligence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitdefender GravityZone Datacenter Security ](https://www.g2.com/products/bitdefender-gravityzone-datacenter-security/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitdefender GravityZone MDR ](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitdefender GravityZone XDR ](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chocolatey ](https://www.g2.com/products/chocolatey/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Duo ](https://www.g2.com/products/cisco-duo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cynet ](https://www.g2.com/products/cynet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Domotz ](https://www.g2.com/products/domotz/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DUO ](https://www.g2.com/products/duo-marketing-communications-duo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Emsisoft Anti-Malware ](https://www.g2.com/products/emsisoft-anti-malware/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Emsisoft Business Security ](https://www.g2.com/products/emsisoft-business-security/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ESET PROTECT ](https://www.g2.com/products/eset-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud Console ](https://www.g2.com/products/google-cloud-console/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hudu ](https://www.g2.com/products/hudu/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IRONSCALES ](https://www.g2.com/products/ironscales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ITBoost ](https://www.g2.com/products/itboost/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IT Glue ](https://www.g2.com/products/it-glue/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keeper ](https://www.g2.com/products/keeper-tax-keeper/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keeper Connection Manager ](https://www.g2.com/products/keeper-connection-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keeper Password Manager ](https://www.g2.com/products/keeper-password-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keeper Secrets Manager ](https://www.g2.com/products/keeper-secrets-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Malwarebytes for Teams ](https://www.g2.com/products/malwarebytes-for-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SQL Server ](https://www.g2.com/products/microsoft-sql-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams Webinars ](https://www.g2.com/products/microsoft-teams-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miradore Management Suite ](https://www.g2.com/products/miradore-management-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PowerShell Studio ](https://www.g2.com/products/powershell-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rewind Backups ](https://www.g2.com/products/rewind-backups/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScalePad ](https://www.g2.com/products/scalepad-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScalePad Lifecycle Manager ](https://www.g2.com/products/scalepad-lifecycle-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScreenConnect ](https://www.g2.com/products/screenconnect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splashtop ](https://www.g2.com/products/splashtop/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Splashtop Remote Access ](https://www.g2.com/products/splashtop-remote-access/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TeamViewer ](https://www.g2.com/products/teamviewer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ThreatDown ](https://www.g2.com/products/threatdown/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webroot Business Endpoint Protection ](https://www.g2.com/products/webroot-business-endpoint-protection/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webroot DNS Protection ](https://www.g2.com/products/opentext-webroot-dns-protection/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webroot Security Awareness Training ](https://www.g2.com/products/webroot-security-awareness-training/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/crunchzapp-whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zomentum Connect ](https://www.g2.com/products/zomentum-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zomentum e-Sign and Payment ](https://www.g2.com/products/zomentum-e-sign-and-payment/reviews) Show More MI Muhammad I. Enterprise (\> 1000 emp.) 7/27/2026 "Quick Group Policy Setup and Seamless Ticketing Integration" 5/5 What do you like best about Atera? We switched over from the old, clunky management suite last year and haven’t looked back. Setting up the agent through our Group Policy deployment took just minutes, and the ticketing system integrates nicely with our internal workflow. Review collected by and hosted on G2.com. What do you dislike about Atera? Exporting a custom report into a neat PDF format can sometimes require a bit of manual formatting on my end to make it look presentable for management meetings. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? It streamlines our daily maintenance routine, allowing our small crew to oversee twice as many workstations without letting software updates fall behind. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CB Colin B. IT Administrator Mid-Market (51-1000 emp.) 9/3/2024 "Atera satisfies all of our RMM needs at an affordable price." 4.5/5 What do you like best about Atera? I appreciate how easy it is to deploy, and the continuous improvements it has brought to our end-user environment. Review collected by and hosted on G2.com. What do you dislike about Atera? Like with any RMM, you have to keep making adjustments to the configuration as you go. Over time, though, you end up with a custom RMM that’s tailored to your company’s needs. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? This tool has been a major time-saver for our patch management. The ability to monitor systems remotely has also saved our helpdesk a ton of time. Review collected by and hosted on G2.com. Show More Response from Gil Givoni of Atera [Editedit](https://www.g2.com/survey_responses/atera-review-10169426/official_response/edit) Hey Colin, Thanks for your praise, we are proud to continuously improve the service and offering of Atera, to tech and end customers alike. Developing your custom, tailor fit profile, folder and site management takes time, would be interesting to hear suggestions to improve this for you in our community https://community.atera.com 6/1/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite NC Nathaniel C. Endpoint Management Lead Enterprise (\> 1000 emp.) 5/25/2026 "Atera’s AI Automation and RMM Made Device Management Effortless" 5/5 What do you like best about Atera? Atera has improved the way we manage end-user devices. The AI agents resolve common device issues quickly, and the automation helps keep our systems up to date without constant manual effort. The RMM tools provide clear visibility into overall device health, while the helpdesk integration ensures issues stay tracked from start to finish. Overall, the end-user experience has noticeably improved. Review collected by and hosted on G2.com. What do you dislike about Atera? Device policies require careful setup to get right. Even then, a few edge cases can still escalate unexpectedly. The initial rollout also took some time, so it wasn’t as quick as I’d hoped. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? It helped reduce device-related issues across the board. Downtime has dropped, support tickets have decreased, and employees are experiencing fewer disruptions in their day-to-day work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MG Maksymilian G. IT Support Specialist Mid-Market (51-1000 emp.) 4/30/2026 "Versatile, Feature-Rich Tool with Seamless Integrations" 5/5 What do you like best about Atera? The product is very versatile, and the background tools make troubleshooting much easier. I like the ability to link devices to users, I've been very impressed with its functionality. I appreciate its integration with so many tools, which helps resolve a wide range of issues. Review collected by and hosted on G2.com. What do you dislike about Atera? I find the reports difficult to customize, and it would be helpful to have the ability to run more advanced queries on the data. Some parts of the product also don’t feel very comprehensive or well optimized, which makes it harder to get exactly what I need from the reporting. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? It helps me organize customer data and allows us to manage a large number of devices. Being able to manage multiple devices makes it easy to manage our customer' devices. It has simplified my workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite HM Hirak M. Enterprise (\> 1000 emp.) 4/28/2026 "Solid Security Visibility with Instant BitLocker Verification" 5/5 What do you like best about Atera? Our associates handle highly sensitive corporate data, including upcoming mergers, board minutes, and financial audits. Hardware loss is a massive risk. Atera provides a solid baseline for security visibility, and now I can instantly verify that BitLocker encryption is actively running on every single remote laptop. Review collected by and hosted on G2.com. What do you dislike about Atera? The administrative session timeout settings feel rigid. I understand the need for strict security, but Atera logs my IT staff out quickly. If they step into the server room to physically inspect the NAS, they’re then forced to completely re-authenticate, including entering the two-factor codes again. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? We previously had zero visibility into the security posture of laptops that rarely connected to the corporate office network. Atera helps us automate security compliance by scheduling and forcing security patches overnight, while also actively monitoring our devices. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TR Tanveer R. IT Compliance Officer Enterprise (\> 1000 emp.) 7/1/2026 "Atera Makes Compliance and Audits Far More Manageable" 5/5 What do you like best about Atera? Atera supports compliance by enabling consistent execution. The AI agents follow defined rules, and automation helps ensure maintenance is completed on time. Reporting is useful during audits, and the logs provide clear traceability. Overall, compliance work feels much more manageable. Review collected by and hosted on G2.com. What do you dislike about Atera? Compliance rules need to be set up carefully. For some audits, I still have to do manual checks. Report customization is possible, but it takes time to get it the way I want. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? It reduced our compliance risk and cut down on manual checks. Audit preparation became much easier, and overall it improved my confidence in the process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SJ Sachana J. Enterprise (\> 1000 emp.) 5/17/2026 "Atera’s Scalable Pricing Makes RMM for Every Device a No-Brainer" 5/5 What do you like best about Atera? We operate a fast-paced corporate law and advisory firm, and we manage the technology for hundreds of attorneys and financial advisors. That requires an agile IT department. Atera’s pricing model is exactly what we were looking for, because we can install the RMM monitoring agent on every laptop and every office workstation without worrying about our software licensing costs inflating. Review collected by and hosted on G2.com. What do you dislike about Atera? The native executive reporting modules are functionally sound, but they’re visually uninspired when I need to present internal IT metrics and security posture to the senior partners during the monthly board meetings. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? IT costs were becoming a barrier to scaling our firm, and Atera completely decouples our software licensing from the device count, allowing us to seamlessly provision laptops. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TA Tanvir A. Enterprise (\> 1000 emp.) 5/9/2026 "Aters IT automation profiles: A Lifesaver for Large-Scale Data Validation" 5/5 What do you like best about Atera? My division manages massive e-commerce data validation tasks, particularly the heavy backend scripts required for address parsing and complex product taxonomy updates across the routing network. Aters IT automation profiles has been a lifesaver for us. We have dozens of heavy data-crunching nodes that occasionally suffer from memory leaks due to the sheer volume of address standardization they process. Review collected by and hosted on G2.com. What do you dislike about Atera? The alerting thresholds for CPU and memory usage can be a bit rigid, because our taxonomy validation scripts cause massive, intentional CPU spikes when processing the new multi-cluster catalog. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? Our data validation nodes were frequently crashing under heavy load, which caused delays in our e-commerce dispatch queues. Atera acts as an automated custodian for our infrastructure, helping us keep things running more smoothly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JD Jean D. Director of Technology Enterprise (\> 1000 emp.) 6/17/2026 "Atera Makes IT Performance Predictable with AI Automation and Clear Dashboards" 5/5 What do you like best about Atera? Atera has made our IT performance feel much more predictable. The AI agents handle routine requests consistently, and the automation helps reduce day-to-day variability. The dashboards present trends clearly, which makes leadership reviews easier and more straightforward. Overall, planning feels more grounded and less reactive. Review collected by and hosted on G2.com. What do you dislike about Atera? The executive dashboards need more customization, and some of the insights feel a bit too high-level for my needs. The initial setup also took a few rounds of iteration before everything was configured the way I wanted. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? It improved predictability for leadership. There were fewer surprises, and planning became more accurate. As a result, trust in IT increased. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SG Sina G. Enterprise (\> 1000 emp.) 5/25/2026 "Atera’s One-Click Splashtop Remote Access Is a Lifesaver for POS Support" 5/5 What do you like best about Atera? During the night, a frozen POS terminal can cause massive delays in the kitchen and frustrate the guests. Atera’s Splashtop remote access integration is a lifesaver. If a cashier reports a software glitch, I don’t have to drive across Islamabad; I just click one button in Atera and instantly take over the terminal’s screen. Review collected by and hosted on G2.com. What do you dislike about Atera? When I remote into older, lower-spec terminals that are already maxing out their CPU running heavy hospitality software, using Splashtop remotely can cause the terminal to freeze completely. Review collected by and hosted on G2.com. What problems is Atera solving and how is that benefiting you? Downtime on the restaurant floor directly impacts revenue and customer satisfaction. Atera eliminates the physical distance between the IT desk and the dining rooms, allowing us to resolve critical software issues instantly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Atera? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Atera ](https://www.g2.com/products/atera/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 3 years ago How does your pricing compare to the traditional RMM vendors? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/pricing-model-6b81ae90-6f83-4f5f-a664-ea365335a70e) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Do you have integration with 3rd party accounting systems such as QuickBooks / Freshbooks / Xero? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/accounting-integration-4651031b-f676-492b-b645-3ceac531b16f) [ View all Discussions ](https://www.g2.com/products/atera/discuss) ## Pricing Options Pricing provided by Atera. ### Free trial Free Trial ### MSP - Pro $129.00 ### MSP - Growth $179.00 [ View More Pricing Information ](https://www.g2.com/products/atera/pricing) Atera Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") NinjaOne 4.7/5(5,025) [ Compare Now ](https://www.g2.com/compare/atera-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b31b4a565844701826eaa0625985b983/syncro.png "Product Avatar Image") Syncro 4.5/5(537) [ Compare Now ](https://www.g2.com/compare/atera-vs-syncro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image") Datto RMM 4.5/5(795) [ Compare Now ](https://www.g2.com/compare/atera-vs-datto-rmm) ##### ##### Atera Features Administration Screen Sharing File Sharing Unattended Remote Access Inventory Management - Remote Monitoring & Management (RMM) Device Management Monitoring and Management Remote Monitoring Asset Tracking Application Deployment Service Management Remote Access [ View More Features ](https://www.g2.com/products/atera/features) ## Top-Rated Alternatives [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![SuperOps](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SuperOps") SuperOps 4.4/5(200) ](https://www.g2.com/products/superops/reviews) [ View All Alternatives ](https://www.g2.com/products/atera/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Help Desk](https://www.g2.com/categories/help-desk)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Help Desk](https://www.g2.com/categories/help-desk)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Patch Management](https://www.g2.com/categories/patch-management)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management)[Network Monitoring](https://www.g2.com/categories/network-monitoring)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm)[Service Desk](https://www.g2.com/categories/service-desk)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[AI IT Agents](https://www.g2.com/categories/ai-it-agents) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which employee recognition tools meet SOC 2 or GDPR compliance standards for companies in regulated industries or with EU-based employees?](https://www.g2.com/discussions/which-employee-recognition-tools-meet-soc-2-or-gdpr-compliance-standards-for-companies-in-regulated-industries-or-with-eu-based-employees)[What retail media tools have the best automated bidding and campaign optimization for brands managing high-SKU catalogs where manual bid management is not realistic?](https://www.g2.com/discussions/what-retail-media-tools-have-the-best-automated-bidding-and-campaign-optimization-for-brands-managing-high-sku-catalogs-where-manual-bid-management-is-not-realistic)[Best auditing platform for large corporations](https://www.g2.com/discussions/what-s-the-best-auditing-platform-for-large-corporations) [What platform provides analytics on payment cycle times?](https://www.g2.com/discussions/what-platform-provides-analytics-on-payment-cycle-times)[Best platform for organizing employee travel](https://www.g2.com/discussions/best-platform-for-organizing-employee-travel)[Pros and Cons Details](https://www.g2.com/products/atera/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)