I like that I can see my technicians any time anywhere, I can tell if they are where they are supposed to be, sitting somewhere goofing off, taking lunch, whatever. Review collected by and hosted on G2.com.

So far, we're still in the implementation phase, they are building us a special interface with Quickbooks for dispatching, and we're looking for the right routing software to integrate, so the only thing I know is tracking and reporting. I haven't seen anything in the base software that I don't like so far. Review collected by and hosted on G2.com.

The paid version starts with as low as $10 and good even if one wants to try for paid version. This works really well for managing the remote employees. Managing payroll, employees database and fleet movement is just very easy.

For larger employee base, assigning the work is also possible. Review collected by and hosted on G2.com.

Initial flow setting could be little complex and time consuming. Also, from support point, it is bit loose end. Review collected by and hosted on G2.com.

The most helpful feature of AT&T Workforce Manager is the Job Dispatching. Having the ability to create and change orders on the fly from a phone or tablet is invaluable. Review collected by and hosted on G2.com.

It would nice if they could add the ability to do electronic signatures for deliveries. Review collected by and hosted on G2.com.

The time management and automated agent management is useful for shift swapping. Review collected by and hosted on G2.com.

The interface is a bit clunky and takes a while to ramp up employees to use. It could be a bit more intuitive and have a more modern mobile application. Review collected by and hosted on G2.com.

Keeps me organized and helps to increase productivity Review collected by and hosted on G2.com.

Not always intuitive and finding help can be challenging Review collected by and hosted on G2.com.