--- title: AT&T Field Management Reviews meta_title: 'AT&T Field Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how AT&T Field Management works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # AT&T Field Management Reviews **Vendor:** AT&T Inc. **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 15 ## About AT&T Field Management AT&T Workforce Manager is a modular solution for managing mobile workforces. ## AT&T Field Management Pros & Cons **What users like:** - Users appreciate the **global accessibility** of AT&T Field Management, making manpower management efficient from anywhere. (1 reviews) - Users appreciate the **confident and effective customer support** of AT&T Field Management, enhancing their troubleshooting experience. (1 reviews) - Users value the **customizability** of AT&T Field Management, enabling tailored dashboards and easy task allocation. (1 reviews) - Users value the **customization options** that facilitate personalized dashboards and workflows for optimized management. (1 reviews) - Users find the **ease of use** of AT&T Field Management enhances their workflow and simplifies task management. (1 reviews) - Easy Access (1 reviews) - Users find AT&T Field Management **helpful for manpower management** , enabling global operations through its cloud-based platform. (1 reviews) - Real-Time Data (1 reviews) - Reporting Features (1 reviews) - Scheduling (1 reviews) **What users dislike:** - Users find the **interface not user-friendly** , leading to inefficiencies and complicating the overall experience with AT&T Field Management. (2 reviews) - Users experience **performance issues** with AT&T Field Management, leading to inefficiencies due to slow and unresponsive interface. (2 reviews) - Users find the **reporting tools complex and inadequate** , leading to a negative impact on overall performance and efficiency. (1 reviews) - Users find the **learning difficulty** due to the clunky interface frustrating and time-consuming for employees to master. (1 reviews) - Users express frustration over the **missing features** , noting the system feels outdated and hinders overall efficiency. (1 reviews) - Reporting Issues (1 reviews) - Users experience **slow loading times** with AT&T Field Management, especially when handling larger data sets. (1 reviews) - Slow Performance (1 reviews) - Users experience **software bugs** and glitches in AT&T Field Management, leading to poor performance and inefficiency. (1 reviews) - Staff Management Issues (1 reviews) ## AT&T Field Management Reviews ### 1. Managing teams are not as reliable **Rating:** 2.0/5.0 stars **Reviewed by:** Anne L. | General Manager, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about AT&T Field Management?** The client support has been poor and it has disturbed our business. The monitoring and reporting features have been obstructive during our implementation phase. I have found many issues with the base software, except for the initial flow setting which is e a bit difficult. **What do you dislike about AT&T Field Management?** It would be better if they added the ability for electronic signatures. The interface is a bit clunky and takes some time for employees to get used to, but overall its been hectic for our company. **What problems is AT&T Field Management solving and how is that benefiting you?** The implementation and integration process is frustrating as it takes multiple attempts to make the team understand your specific needs. Also, managing personal time off and shift swapping difficult. - [View AT&T Field Management pricing details and edition comparison](https://www.g2.com/products/at-t-field-management/reviews?filters%5Bsentiment_snippet%5D=2223354&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+01%3A27%3A20+-0500&secure%5Bsession_id%5D=b35c1fb6-3cb5-49d0-a2a3-7333152cbb3d&secure%5Btoken%5D=bfd01d20069e2c11edbf0ec0fb9ddaacc30ac9e99ac21e87d1052ba980c67543&format=llm_user) ## AT&T Field Management Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top AT&T Field Management Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,146 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,763 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)