--- title: AT&T Collaborate Reviews meta_title: 'AT&T Collaborate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how AT&T Collaborate works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 6 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # AT&T Collaborate Reviews **Vendor:** AT&T Inc. **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.8/5.0 **Total Reviews:** 6 ## About AT&T Collaborate A flexible cloud-based solution that blends voice and collaboration. Start with voice and add features such as employee availability, instant messaging, conferencing, file sharing, team workspaces, and call center services as you need them. ## AT&T Collaborate Pros & Cons **What users like:** - Users find AT&T Collaborate to be an **awesome and easy-to-use tool** for seamless collaboration. (1 reviews) - Users enjoy the **seamless chat feature** of AT&T Collaborate, enhancing communication through voice, video, and messaging. (1 reviews) - Users find AT&T Collaborate to be an **awesome, easy to use tool** for effective collaboration. (1 reviews) - Users enjoy the **voice, video, and messaging capabilities** of AT&T Collaborate, enhancing their communication experience. (1 reviews) - Users appreciate the **ease of use for collaboration** in AT&T Collaborate, enhancing team productivity seamlessly. (1 reviews) - Video Conferencing (1 reviews) - VoIP Services (1 reviews) **What users dislike:** - Users report **occasional connectivity issues** that result in dropped calls or interruptions during use. (1 reviews) - Users report **occasional call dropping** due to connectivity issues, disrupting their communication experiences with AT&T Collaborate. (1 reviews) - Users experience **occasional call drops** that disrupt conversations and hinder effective communication with AT&T Collaborate. (1 reviews) - Users report **connectivity issues** , including dropped calls and interruptions, impacting their communication experience with AT&T Collaborate. (1 reviews) - Users experience **difficult navigation** due to frequent connectivity issues, impacting their overall experience with AT&T Collaborate. (1 reviews) - Lack of Intuitiveness (1 reviews) - Missed Calls (1 reviews) - Poor Connectivity (1 reviews) - Unstable Connection (1 reviews) ## AT&T Collaborate Reviews ### 1. Voice, video and messaging Application **Rating:** 5.0/5.0 stars **Reviewed by:** Phani S. | Infra Technology Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about AT&T Collaborate?** It's nice voice, video and messaging application **What do you dislike about AT&T Collaborate?** Occasional connectivity issues leading to dropped calls or interruptions **What problems is AT&T Collaborate solving and how is that benefiting you?** It's helps businesses to solve the problem of connecting employees and customers efficiently ### 2. Senior engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Keerthikumar s. | Technology manager - DDI, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about AT&T Collaborate?** Work life balance and working hours , pay structure **What do you dislike about AT&T Collaborate?** Nothing and all good for any one to prefer **What problems is AT&T Collaborate solving and how is that benefiting you?** At&t cloud adaptive bi tools ### 3. AT&T Collaborate is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2025 **What do you like best about AT&T Collaborate?** Awesome, easy to use tool for collobaration. **What do you dislike about AT&T Collaborate?** It could be a little more intuitive and easy to use. **What problems is AT&T Collaborate solving and how is that benefiting you?** how to quickly collaborate with others. ### 4. So helpful when working from home! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about AT&T Collaborate?** I love that this program helps keep me connected with my colleagues and clients when working from anywhere. **What do you dislike about AT&T Collaborate?** There is nothing i really dislike about this product. The interface is very user friendly **What problems is AT&T Collaborate solving and how is that benefiting you?** With everyone working from home it was difficult to collaborate on multiple projects but this has really helped solve that problem. ### 5. Great Connectivity multiple platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about AT&T Collaborate?** AT&T is one of the leader in voice and communications, so obviously the quality and seamless connectivity. Video and voice solution is also good. **What do you dislike about AT&T Collaborate?** Once in a while slow execution where transition might be required, however this behavior is sporadic, may be once in 15 times. **Recommendations to others considering AT&T Collaborate:** Make part of consideration where you can use multi platform connectivity. **What problems is AT&T Collaborate solving and how is that benefiting you?** Real time connectivity and team collaboration over chat and voice. Teams from multiple locations were able to connect successfully and there was no lag in communication or sharing. ### 6. AT&T Collaberate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about AT&T Collaborate?** A flexible cloud-based solution that blends voice and collaboration. voice, employee availability, instant messaging, conferencing, file sharing, team workspaces, and call center services as you need them. **What do you dislike about AT&T Collaborate?** I have Not yet experienced any distinctly negative aspects to Collaberate. **What problems is AT&T Collaborate solving and how is that benefiting you?** Working together with individuals across the nation cohesively through Collaborate. ## AT&T Collaborate Discussions - [What is AT&T Collaborate used for?](https://www.g2.com/discussions/what-is-at-t-collaborate-used-for) - [View AT&T Collaborate pricing details and edition comparison](https://www.g2.com/products/at-t-collaborate/reviews?page=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+09%3A41%3A12+-0500&secure%5Bsession_id%5D=2da4efa8-98d5-4807-9c6d-53025b580cdd&secure%5Btoken%5D=600f4932e7623da9aafb47544244f81cedbf7fd6ea41b6588f62ab485001b281&format=llm_user) ## AT&T Collaborate Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility - Contact Management - Queue Management - Computer Telephony Integration - Call List Management - Fax Management **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant - Real-Time Analytics **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Additional Functionality** - Virtual Extensions - Call Disposition - Customizable Caller ID - Alerts/Notifications - Generative AI - Call Tracking - SMS Messaging - Call Routing - Call Recording - Conferencing - Call Transfer - Callback Scheduling - Role-Based Permissions - Automatic Call Distribution - Interaction Tracking - Collaboration Tools - Real-Time Updates - On-Demand Recording - Mobile Access - AI Copilot - IVR - Customizable Reports - Activity Dashboard - Call Monitoring - Voice Mail - Video Conferencing - Caller ID - SIP Trunking - For Cloud Phone Systems - Ring Groups **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top AT&T Collaborate Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,387 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) - 4.2/5.0 (896 reviews)