Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Very nice customer service"
3.5/5
What do you like best about Asure?

We haven't really done a lot with Asure recently since we are just getting set up but everyone we have worked with so far has been really nice and helpful. Review collected by and hosted on G2.com.

What do you dislike about Asure?

The timing of our payroll transition was not great as it was end of the year so it has taken longer than expected. Not just because of Asure but because of our end of year also. Review collected by and hosted on G2.com.

Arie N.
AN
Arie N.
Accounting Manager
Small-Business (50 or fewer emp.)
"Payroll is easy now."
4/5
What do you like best about Asure?

We created many different pay codes that facilitate sufficient differentiation on the time cards. The payroll processing is now much more straightforward and requires hardly any manual adjustments Review collected by and hosted on G2.com.

What do you dislike about Asure?

Payroll processing requires many steps that have become routine but were initially not intuitive. Review collected by and hosted on G2.com.

BA
BRENDA A.
Accountant & HR Manager
Mid-Market (51-1000 emp.)
"Best Program Ever"
5/5
What do you like best about Asure?

Internet Access

Reports

Customer Service Review collected by and hosted on G2.com.

What do you dislike about Asure?

Client correction needs Customer Service

Calendars need to be open by Customer Service Review collected by and hosted on G2.com.

Laurie G.
LG
Laurie G.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Great Service"
4.5/5
What do you like best about Asure?

The services from my Rep is fantastic. Heather is always on top of answering questions, assisting employers with guidance, and sending notices timely. I am confident my clients will be taken care of when utilizing Asure. Review collected by and hosted on G2.com.

What do you dislike about Asure?

I can't think of anything that I dislike about Asure. Review collected by and hosted on G2.com.

Mary E.
ME
Mary E.
Office Manager
Mid-Market (51-1000 emp.)
"Great customer service"
5/5
What do you like best about Asure?

You are assigned your own payroll specialist which allows for great communication and able to get answers / help quickly. Review collected by and hosted on G2.com.

What do you dislike about Asure?

Learning the system can be confusing at first but once you navigate it a few times it becomes easier. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Thank you"
4.5/5
What do you like best about Asure?

The webinars are very informative. They are greatly appreciated. Review collected by and hosted on G2.com.

What do you dislike about Asure?

There has been an improvement in our service communications. Thank you. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Average"
4/5
What do you like best about Asure?

It is not that complicated, if there are doubts you can contact us, although sometimes it takes time to resolve. Review collected by and hosted on G2.com.

What do you dislike about Asure?

In the times when we have doubts, I have contacted them and there have been occasions when they explain it, I would say, as if one were mentally incapacitated, or quick to cut the call, or as if it bothers them, which at least I, who like to take notes, ask the steps, I end up equally confused. It hasn't been all the time but it has happened to me and it's not pleasant.

Employees having issues accesing their account. Review collected by and hosted on G2.com.

Derek S.
DS
Derek S.
CEO
Small-Business (50 or fewer emp.)
"Excellent service, courteous and professional. Very competent!"
5/5
What do you like best about Asure?

Great third-party payroll service! The employees are exceptional in their competence and service! Review collected by and hosted on G2.com.

What do you dislike about Asure?

Nothing at all. I love these folks! I can't say enough. Review collected by and hosted on G2.com.

CM
colton m.
lockroom and receiving
Mid-Market (51-1000 emp.)
"Accurate"
5/5
What do you like best about Asure?

product is very accurate and very user friendly highly recommend if you have anyquestions the customer support is great, everything you need in one place use this every day Review collected by and hosted on G2.com.

What do you dislike about Asure?

i cannot say that there is anything that i dislike. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
"Quick Response time. Products are intuitive and easy to use"
5/5
What do you like best about Asure?

Support is very quick and easy to access. Review collected by and hosted on G2.com.

What do you dislike about Asure?

I wish the employee app was easier to use. Review collected by and hosted on G2.com.