HB
Hannah B.
Firm Administrator
Small-Business (50 or fewer emp.)
"Asure is a very user friendly platform"
3.5/5
What do you like best about Asure?

Asure's customer service is great. They are helpful and forthcoming with tips to make life easier. Review collected by and hosted on G2.com.

What do you dislike about Asure?

Occasionally the software is glitchy and when asked for instructions, videos are the preferred method. But otherwise pretty user friendly. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Asure Payroll"
5/5
What do you like best about Asure?

Asure's customer service is great! The Payroll took some getting used to. Review collected by and hosted on G2.com.

What do you dislike about Asure?

It is still a learning process for me but I find my way through. Review collected by and hosted on G2.com.

Sarita M.
SM
Sarita M.
Owner
Small-Business (50 or fewer emp.)
"I liked the offer for paycheck service but 401K administrative fee was $45 more than Paychex."
4/5
What do you like best about Asure?

I liked the offer for paycheck service and representatives are friendly. Review collected by and hosted on G2.com.

What do you dislike about Asure?

401K administrative fee of $150 which is $45 more than PayChex company and they also added $20 for documentation fee. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Positive rapport"
5/5
What do you like best about Asure?

I like there are different help options to resolve issues promptly. Review collected by and hosted on G2.com.

What do you dislike about Asure?

Have to go into multiple sited to accomplish tasks. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Onboarding with Asure"
5/5
What do you like best about Asure?

Asure personnel were very accomodating. The salesperson, Cheryl Bryant was very cordial, knowledgabe of the system and helpful with any questions asked. I dealt with a couple people with Onboarding and found that Josh Contant and Len Hunter were wonderful to work with to get things transferred over from prior Payroll Service provider. Review collected by and hosted on G2.com.

What do you dislike about Asure?

I have not seen any downside for engaging with Asure. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Asure is easy to use, but sometimes very hard to get a response from an agent"
3.5/5
What do you like best about Asure?

It is easy to use, and pull out the reports from the software. Review collected by and hosted on G2.com.

What do you dislike about Asure?

However, it is missing some important reports such as quarterly returns and W-2 and W-3 information from the software, and need to get into another portal to retrieve that. Also, sometimes it takes lots of time to resolve issues when I contact a customer service. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
"Very helpful in all areas of HR and payroll."
5/5
What do you like best about Asure?

It's your onestop company to help with all your needs in payroll or HR services. Customer service is very helpful in making your process eaiser and save you time. Review collected by and hosted on G2.com.

What do you dislike about Asure?

The only thing I have that was a dislike was when we had to move from Payroll Max to Ausre platform. The process was a learning curve and it was little bit more steps to get our payroll done. Review collected by and hosted on G2.com.

J H.
JH
J H.
I don't have one as I recently sold my business
Small-Business (50 or fewer emp.)
"Had a very easy transition. People were very responsive and patient. Really nice to work with."
5/5
What do you like best about Asure?

The people because they were easy to get in touch with and responsive when I sent emails. Review collected by and hosted on G2.com.

What do you dislike about Asure?

Don't always understand the reporting. Probably needed someone to walk me through them from the beginning. Review collected by and hosted on G2.com.

VG
vanessa g.
Office Manager
Small-Business (50 or fewer emp.)
"Great for payroll"
5/5
What do you like best about Asure?

The Asure software is very simple and easy to learn. Their customer support is amazing; they are always available to help. Review collected by and hosted on G2.com.

What do you dislike about Asure?

Nothing, I haven't had any issues with Asure. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Great, reliable option for payroll processing"
5/5
What do you like best about Asure?

I love the ease of use, expert customer service, and timely processing of payroll and accompanying tax filings. Review collected by and hosted on G2.com.

What do you dislike about Asure?

Nothing- Asure makes life easy! Implementation and weekly maintenance were a breeze! Review collected by and hosted on G2.com.