--- title: Asure Reviews meta_title: 'Asure Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 391 reviews by the users' company size, role or industry to find out how Asure works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 391 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Asure Reviews **Vendor:** Asure **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.0/5.0 **Total Reviews:** 391 ## About Asure The Asure suite includes Payroll & Tax, HR, and Time & Attendance software as well as HR services that right-size the HR function based on each client's stage of growth. Small and medium-sized businesses need to grow but people and cash are scarce resources. Asure helps growing companies better allocate both their financial and human capital while developing great teams that have the passion and skills to get to the next level. ## Asure Pros & Cons **What users like:** - Users highlight the **exceptional customer service** of Asure, praising the helpfulness and availability of staff. (75 reviews) - Users value the **amazing customer support** of Asure, highlighting responsiveness and helpfulness from dedicated contacts. (69 reviews) - Users value the **ease of use** of Asure, making payroll and onboarding processes seamless and efficient. (54 reviews) - Users commend the **accuracy and timeliness** of Asure's payroll management, making the process user-friendly and efficient. (39 reviews) - Users appreciate the **accurate and timely payroll** service of Asure, praising its user-friendly interface and support. (36 reviews) - Payroll (32 reviews) - Simple (24 reviews) - Staff Helpfulness (20 reviews) - Easy Setup (16 reviews) - Response Time (14 reviews) **What users dislike:** - Users report **poor customer support** with Asure, facing issues like unresponsive representatives and lack of accountability. (25 reviews) - Users note that **poor support services** lead to frustrating communication issues and lack of accountability during onboarding. (18 reviews) - Users experience **payroll issues** with Asure's misleading terms and cumbersome data processing, causing frustration in service management. (17 reviews) - Users find Asure to be **not user-friendly** , facing difficulties in navigation and service termination processes. (14 reviews) - Users find **difficult navigation** frustrating, with issues accessing key information and managing HR tasks effectively. (11 reviews) - Difficulty (11 reviews) - Not Intuitive (11 reviews) - Users find Asure **time-consuming** , often facing delays in task completion and unresolved issues that hinder efficiency. (11 reviews) - Inadequate Reporting (9 reviews) - Learning Curve (9 reviews) ## Asure Reviews ### 1. Asure experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** The level of HR support tha I receive from the staff. **What do you dislike about Asure?** I just started. Therefore, I am still learning about the system. **What problems is Asure solving and how is that benefiting you?** Onbaording and communicating with current and new staff. ### 2. mix up to get going but nice people to deal with **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Asure?** one person to call when need to do payroll **What do you dislike about Asure?** hassle to get setup and people keep sending me forms I have already filled out **What problems is Asure solving and how is that benefiting you?** monthly reporting t to NC ### 3. Friendly and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn B. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Asure?** Using Asure helps me complete my job faster and easier. The upside of using Asure. everyone I've dealt with at Asure (Tennessee office) has always been very helpful with all of my questions and provided me with an answer quickly and they've always been very friendly. **What do you dislike about Asure?** I've don't have any dislikes about Asure, the downside of using Asure is mostly the time difference, I believe they're an hour behind. That is beyond their control. **What problems is Asure solving and how is that benefiting you?** Everytime I have an issue, they're there to solve it, quickly. ### 4. Great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Asure?** Easy to reach a person with questions I might have **What do you dislike about Asure?** I don't have any issues with my service with Assure **What problems is Asure solving and how is that benefiting you?** easy to process payroll and do our benefits ### 5. Payroll submissions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Asure?** The online software is very easy to use. If I need additional help or have questions, customer support is very helpful. They will make sure any issues you have are completed before you hang up. **What do you dislike about Asure?** Since we have been with Asure, I do not have any dislikes to submit **What problems is Asure solving and how is that benefiting you?** We have no problems. Our use of Asure is for payroll only. ### 6. Easy to Learn and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** Asure provides several different resource options to really tailor their customer experience. It was easy to learn and the support staff are extremely knowledgeable and friendly. **What do you dislike about Asure?** It feels like we are frequently being pushed to purchase more features. **What problems is Asure solving and how is that benefiting you?** Prior to using Asure we used payroll on QuickBooks. Since switching, it takes half the time to complete our payroll and we are making less mistakes. ### 7. A VERY Mixed Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Asure?** I have come across some extremely helpful people who work for your company. These individuals have helped me solve a wide array of problems. Without these employees, I would never be with Asure. Some of the people will jump through hoops to better a situation and for this I am grateful. **What do you dislike about Asure?** There are way too many hands in the pot. I have a great sales representative, and our company's assigned contact is the best! However, I have encountered instances where I am not getting the responses I need urgently enough. On more than one occasion, I have had to contact the sales rep and/or the main assigned contact to get a response from another party I was dealing with. I am unsure if this is caused by human error, or if your communication system has its flaws. **What problems is Asure solving and how is that benefiting you?** Asure Time Keeping is helpful for tracking the employees work time and PTO. ### 8. I recently signed up but I'm impressed so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammie P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** I like that my Rep answers my calls and that he follows up on things that need to be taken care of. **What do you dislike about Asure?** I am still new to Asure so I am not sure what there is to dislike about the company. **What problems is Asure solving and how is that benefiting you?** I have not ran payroll as of yet but I will let you know if things do not go smoothly. ### 9. I work with Asure Software for work and love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy F. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** User friendly. Customer Service is great also. **What do you dislike about Asure?** Nothing, it's great I haven't come across any issues. **What problems is Asure solving and how is that benefiting you?** Doing all the tax work for me. ### 10. Very friendly and eager to assist when required. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** I love Deb my sales rep. She makes me feel that even my stupidest questions are good questions. She is always eager to assist. **What do you dislike about Asure?** Some numbers have been entered incorrectly that has caused additional work on my and Assure's part. **What problems is Asure solving and how is that benefiting you?** They calculate my payroll, work with the 401K folks, workmen's comp, garnishments, and any additional compliance required. ### 11. Steadily Improving **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Asure?** I enjoy how easy Asure makes my weekly payroll process. It works seamlessly from an Administrative standpoint and the response time to issues is very quick. **What do you dislike about Asure?** When Asure aquired PayData the transition did not go well. It was hard to get a response in a timely manner and I often did not get a clear answer. In time that has steadily improved and I am pleased with our working relationship. The only thing that I am still frustrated by is the Labor Law Poster service. We are supposed to get our posters automatically each year, along with additional posters that we purchase for our other locations. Every year I have to chase to get the posters, and when they arrive the additional posters are not included. So then I have to chase those a second time. Hopefully that goes smoother this year. **What problems is Asure solving and how is that benefiting you?** Having Asure handle all things taxes in the background of payroll saves a lot of administrative time and headaches. ### 12. Asure Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Asure?** They don't seem to screw up much with processing weekly payroll. **What do you dislike about Asure?** We got switched to a new sales rep and payroll got screwed up at the end of the year and bonus time. **What problems is Asure solving and how is that benefiting you?** They're not and it's not. ### 13. Amazing Training **Rating:** 5.0/5.0 stars **Reviewed by:** José A C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** Training has been amazing, the trainer Christy has been very helpful, patient and dilligent. Amounts of features included is outstanding compared with other providers. **What do you dislike about Asure?** Onboarding process was slower and longer than anticipated and discussed with the sales team. **What problems is Asure solving and how is that benefiting you?** We are using Asure for payroll services and simple HR functions. ### 14. Personal Attention **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Asure?** You have a dedicated person that is always available and fast turn around time when there is a question. **What do you dislike about Asure?** Can't think of one at this time. Thank you! **What problems is Asure solving and how is that benefiting you?** Taking payroll processing off my plate. ### 15. Asure Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Asure?** With Asure, you can typically have a response to an issue within 24 hours. The layout of their system is fairly easy to learn and use. Staff is helpful. There are also a wide number of features available to help manage employees. **What do you dislike about Asure?** The platform can be unstable and the time clock sometimes misses punches. Accruals also don't always synch between the time clock and payroll software. The websites are typically functional but do sometimes error or fail. **What problems is Asure solving and how is that benefiting you?** Asure process our payroll and helps process onboarding for new employees. Outsourcing payroll relieves staff of the time it would take to process the checks. ### 16. Accounting Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Asure?** The staff is very helpful and accommodating with helping with any issues that accrue with payroll. **What do you dislike about Asure?** Figuring out how to set up different states with taxes. **What problems is Asure solving and how is that benefiting you?** Payroll has been taken off my to-do list. ### 17. Mediocre **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Asure?** UI is average and the staff don't do nearly enough to help is when it counts. **What do you dislike about Asure?** The UI and the lack of fucks given by support staff. **What problems is Asure solving and how is that benefiting you?** lol the problems they're solving are the ones they caused - 10/10 on that one boys ### 18. Not great. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Asure?** The system itself is simple and they provide updates, notes, ideas, etc. **What do you dislike about Asure?** Lack of communication and inability to build reports in a timely manner. **What problems is Asure solving and how is that benefiting you?** The have build a few custom reports that have reduced the time moving payroll data to our erp. ### 19. Easy onboarding, not intuitive UI **Rating:** 3.5/5.0 stars **Reviewed by:** Allan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Asure?** The best thing about Asure was the onboarding process, where they were able to quickly and easy transfer all employee data from the previous payroll company to their platform. **What do you dislike about Asure?** The UI for Asure is pretty non-intuitive and cumbersome, it's not straightforward and easy to understand how to enter in hours and how to navigate the dashboard. It could definitely use a more streamlined UI. Also the fact that there's no mobile app is a bit of a disappointment too this day in age, as a mobile app would be far more useful for punching in hours. **What problems is Asure solving and how is that benefiting you?** Asure essentially solved our issue of expensive payroll that we had before, but it did not otherwise benefit us to switch. The interface isn't any easier to use than our previous company, and in fact may be more difficult and complicated. ### 20. BEEN WITH ASURE FOR A WHILE, HAD SOME ISSUES, BUT THEY'VE IMPROVED **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Asure?** THE HR DEPARTMENT THROUGH SIGNING UP WITH THE ERTC **What do you dislike about Asure?** THE ERTC DEPARTMENT HAS BEEN A BIT CHANGELLING, BUT HOPEFULLY WILL IMPROVE **What problems is Asure solving and how is that benefiting you?** NONE AT THIS TIME ### 21. Smooth Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Karen B. | REALTOR®, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Asure?** While I was content with Nextwave Payroll Solutions, I'm happy to say the transition to Asure has gone very smoothly. I am glad to know that my favorite account representative, Ms. Gilbert, is still on board and always ready, willing, and able to help me. My review of the payroll website looks accurate and it was easy to use. **What do you dislike about Asure?** There's nothing negative to report at this time. **What problems is Asure solving and how is that benefiting you?** Asure handles a complicated segment for me: payroll and its reporting to the government. ### 22. "Microsoft Azure: A Comprehensive Review" **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamad S. | Software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Asure?** Azure's best feature is its scalability and wide range of services, offering flexibility for businesses of all sizes, along with strong security and global reliability. **What do you dislike about Asure?** One downside of Azure is its complicated pricing, which can be hard to understand and predict. **What problems is Asure solving and how is that benefiting you?** Azure helps with scalability, data management, and security. It reduces costs, increases flexibility, and speeds up application deployment. ### 23. Helpful!! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Asure?** Really enjoy asure, employees are competent and helpful. They're very kind and know what they're doing **What do you dislike about Asure?** I don't have any particular complaints about asure **What problems is Asure solving and how is that benefiting you?** Payroll problems ### 24. My dedicated payroll specialist has been with me for years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Asure?** The consistency of having the same rep is very important to me. I am beginning to learn about the resources available to me and taking advantage of their HR services. **What do you dislike about Asure?** Sometimes I feel like I am not a valued customer and I am not sure who to contact to sort through the services. They are making an effort with me now and I am trying harder as well. **What problems is Asure solving and how is that benefiting you?** We are lacking onthe documentation of policies and procedures. Asure's HR service is assisting with a Company Employee Handbook. ### 25. I would not recommend Asure as payroll service. **Rating:** 0.0/5.0 stars **Reviewed by:** Vonessa M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Asure?** The customer service people were nice (but seemed to acknowledge that all was not well in their processes). **What do you dislike about Asure?** They made mistakes in paying taxes and we had to constantly follow up on the results. Their tax department would not talk to us directly and their customer service department didn't know what was happening with the issues. Asure does not make sure you are complying with all legal payroll and W2 requirements and when you find out in you are in breach they, they charge you more money to fix it and claim it is your fault that you didn't provide the information for the law you didn't know about. There are separate logins for the hourly/PTO platform and the paystub platform which is confusing for employees. Difficulty in giving more than one admin access. Difficulty in tracking paid time off accruals. After having a call with our feedback, nothing changed, and noone circled back with us about our difficulties. **What problems is Asure solving and how is that benefiting you?** None. ### 26. Easy to work with **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** Our current customer service representative is very responsive and knowledgable. **What do you dislike about Asure?** Sometime items feel cumbersome or overly time consuming **What problems is Asure solving and how is that benefiting you?** Working with us on trying to do weighted overtime ### 27. Non-profit organization review **Rating:** 3.5/5.0 stars **Reviewed by:** Tara B. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Asure?** The team is supportive when you have questions or concerns. **What do you dislike about Asure?** The time sheets is clunky and not always easy to update. **What problems is Asure solving and how is that benefiting you?** The time sheet is clunky ### 28. Service is Improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Asure?** Nowadays the customer service are very helpful **What do you dislike about Asure?** Sometimes you have to wait for service. Not easy doing new things by yourself. **What problems is Asure solving and how is that benefiting you?** Getting my payroll done. ### 29. how i like Asure **Rating:** 5.0/5.0 stars **Reviewed by:** MARY KAY J. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** Friendly associates in the payroll process **What do you dislike about Asure?** I don't really currently have a problem with Asure **What problems is Asure solving and how is that benefiting you?** Payroll and tax issues during the payroll process ### 30. Looking forward to doing business with you. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** Sale Rep, Trey Voytilla, is on the ball and super helpful. **What do you dislike about Asure?** Outside of dealing with the sales rep it is a cumbersome process to ask a question and get help. A ticket is created everytime you ask a question or reply to an emial. I can't follow what's going on and it's really frustrating. **What problems is Asure solving and how is that benefiting you?** I don't have to worry about compliance issues. ### 31. Streamlined Payroll Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Shanna C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Asure?** What I like most is the direct deposit ability for employees. Reports are easy to access. **What do you dislike about Asure?** I would like more control in updating employee information, garnishments, etc. **What problems is Asure solving and how is that benefiting you?** Asure is the middle man and takes out having to handle everything for payroll yourself. ### 32. Promises promises but very late on delivery of software updates **Rating:** 2.0/5.0 stars **Reviewed by:** Mark G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Asure?** Good response time. Sales associates repsponds in a timely manner **What do you dislike about Asure?** They do not follow California wage laws. **What problems is Asure solving and how is that benefiting you?** Still waiting on solutions. ### 33. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** Having a dedicated account representative. **What do you dislike about Asure?** There is nothing I dislike about Asure as a company. **What problems is Asure solving and how is that benefiting you?** Taking care of our payroll and payroll taxes. ### 34. Great software, even better team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Asure?** Asure has a robust time and attendance software that allows staff to not only enter thier daily time, but they can also track time spent on specific projects. This software also allows for management to run numerous reports on time and attendance. **What do you dislike about Asure?** So far, there are no dislikes. The software and the team have been supportive of company needs. **What problems is Asure solving and how is that benefiting you?** Asure is solving the problem of needing a robust system to track time and attendance in a myriad of ways. ### 35. Small business owner and accountant **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Asure?** The report function from Asure is great. I am the accountant, so I would need to use all those payroll reports to do any further reporting and analysis. I would be able to get all the reports that I want to see from Asure. **What do you dislike about Asure?** Add & terminate an employee Compared to other PEOs, the steps to add and terminate an employee in Asure are a bit complicated. It would be helpful if it could simplify the process to let any small business owner could handle it on their own. **What problems is Asure solving and how is that benefiting you?** The payroll function from Asure has helped to pay my employees easily. Regardless of the employee is hourly rate or fixed rate, the processing is simple and quick. ### 36. Asure Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Cyreeta H. | HR On Demand Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Asure?** Azure is recommended for my business and from the initial call, demo, and setting my business has been an AMAZING EXPERIENCE!!! The communication is top tier! Asure has set me up for SUCCESS!!!!!!! Erika is the best by the way 🙂!! **What do you dislike about Asure?** There is nothing that I can think of that I dislike about Asure. **What problems is Asure solving and how is that benefiting you?** Asure is assisting me and my business with our payroll needs ### 37. Asure provides excellent payroll processing services! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Asure?** My questions are answered promptly, and submitting payroll is a breeze! There are never any errors in processing our payroll. **What do you dislike about Asure?** I honestly don't know of any downsides to using Asure. They are easy to work with. **What problems is Asure solving and how is that benefiting you?** Asure takes the guesswork out of payroll. I simply submit our hours and/or salaries via email, and payroll is done. ### 38. Awesome Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Marybeth H. | Professional Networking Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Asure?** What has been helpful is the onboarding meetings to understand what Asure can offer and how it met my business needs. **What do you dislike about Asure?** Once onboarded the Process to have access and training was less clear. **What problems is Asure solving and how is that benefiting you?** Setting up payroll and taxes. ### 39. Awesome Payroll Representative **Rating:** 4.0/5.0 stars **Reviewed by:** Linda S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Asure?** We have been an Assure customer for over 5 years and are very pleased with their payroll service. Our Assure Representative (Liza) is is always very responsive and dependable. **What do you dislike about Asure?** As a small business where employees have many roles, the end of the year deadlines are overzealous at best. With deadlines for w-2 and 1099 due even before year closes, it is impossible to meet those deadlines while trying to close billings and year eend accounting. I understand Assure has a big job to issue W-2s and 1099s, it needs to be balanced with allowing customers to have additional time to make sure documents are correct and not rushed or to have to work Saturdays or even longer hours. Also, year end documents have outdated payroll calenders at the end of the package. **What problems is Asure solving and how is that benefiting you?** We have only had this service for 9 months so we have not had opportunity to determine true value of service. However, access to basic documents in one location is helpfule. ### 40. Excellent Payroll & HR Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Asure?** Asure offers an easy to use solution for my Payroll & HR needs. As a small business owner I'm responsible for many different facets of my business, with Asure I'm able to focus on other aspects knowing that my Payroll & HR needs are made easy fo me through Asure's service. Since I use payroll frequestly it's nice that I receive a reminder email and call when it's time to submit my employees hours. The customer support from both Kimber and Nancy has been excellent helping me to implement and integrate the complex and ever changing world of Payroll &HR in to my daily business duties. Thanks, Will **What do you dislike about Asure?** Although having HR documents available to me to download and complee in house it's dificult to know what documents I need for various personnel situations. It woud be nice to have an easier path totalk to someone about what documents I need to download and complete for various situations when they arrise. I've been able to get this help so far but it takes some asking and emailing between different parties before I can gt that help. Perhaps a dedicated personor department to assist with this would be very helpful and much quicker and efficient for me. **What problems is Asure solving and how is that benefiting you?** I don't have in internal person to handle HR and payroll so having this service in place has been a great solution so far. ### 41. Fine - not local, very different, and not a "chosen" experience **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Asure?** It is very systematized which seems like...there might be a better process in the long run. For now, it's very disjointed **What do you dislike about Asure?** every single time I send an email, it creates a "ticket". If I reply, even before my issue is solved, I get another automated message telling me my case is reopened, which gives the impression my issue was "closed" pre-emptively. Very annoying. The local team of PayData staff I work with is great. the Asure team that is required to be involved doesn't know my company, the tools we use, the shape or impact of our company changes, etc. The relationship with the greater parent company doesn't fit as well. The ownership change wasn't our choice, we didn't go looking to leave a vendor for Asure, so, it's difficult to appreciate a significant culture shift. **What problems is Asure solving and how is that benefiting you?** I use the tools we signed up for when we chose to work with PayData and those tools work great for us. I recently started implementing employee onboarding and that has been helfpul. ### 42. Best Software Ever **Rating:** 5.0/5.0 stars **Reviewed by:** O.Q. J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Asure?** I like Asure softward because of ease of access. There are other softwares out there but Asure makes it easy for me to use. As a small business owner I have a lot on my plate and I needed something easy that will help me run my business and pay my employees at the same time. Asure is the one. **What do you dislike about Asure?** There's not much that I don't like about it. I'm still a new user but since I've started using it, the only thing I can think of is a better App instead of the web app. **What problems is Asure solving and how is that benefiting you?** Onboarding, payroll and time keeping. ### 43. Asure payroll software **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Asure?** Nothing. It was hard to pull reports to document payroll expenditures. **What do you dislike about Asure?** Customer service and accuracy. They could NOT prepare payroll correctly, missed collecting all contractor payments on their 1099 forms! There was never someone available to resolve issues and make corrections. I had to fight with them to reimburse the payroll errors they made. I regret suggesting them to anyone. **What problems is Asure solving and how is that benefiting you?** None. They were fired. ### 44. Excellent and precise support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Asure?** The best part about Asure is their amazing team members and that I am not routed through a maze of calls to get to someone that can assist me. They have dedicated folks to help with implementation and administrative questions and respond quickly. **What do you dislike about Asure?** Nothing at this time. I am well pleased with Asure and their services. **What problems is Asure solving and how is that benefiting you?** Asure is solving our payroll and timesheet as well as tax withholding and documentation administration for our business. They will soon be administering our retirement and benefits plan and packages in short time. ### 45. Worry Free Payroll with Asure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Asure?** Ease of use. SO easy and self explanatory **What do you dislike about Asure?** A little hard to find needed reports sometimes **What problems is Asure solving and how is that benefiting you?** Calulating payroll taxes ### 46. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Asure?** The promptness of the services. The readiness to process my payroll services. **What do you dislike about Asure?** Nothing. I am very satisfied with the services. **What problems is Asure solving and how is that benefiting you?** I have not encountered any issues as of now with them or my payroll services. ### 47. SMOOTH TRANSITION **Rating:** 4.5/5.0 stars **Reviewed by:** KATHLEEN L. | Controller / HR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Asure?** I love the overall experience we have had with Asure. The transition from our old payroll provider to Asure was seemless. The customer service has been awesome. **What do you dislike about Asure?** So far there is nothing that I dislike. . **What problems is Asure solving and how is that benefiting you?** Time and Attendance ### 48. Been a user since 2013 **Rating:** 2.5/5.0 stars **Reviewed by:** Syna P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Asure?** Their support team is easy to work with. **What do you dislike about Asure?** Software is outdated and they are not putting in enough resources towards Evolution. **What problems is Asure solving and how is that benefiting you?** They are trying to upgrade their technology but it has been slow and painful. Their team has been much better to work with lately. ### 49. Does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Asure?** The web platform works well, but not super intuative. **What do you dislike about Asure?** Customer service is slow to respond but they do get back to you eventually. **What problems is Asure solving and how is that benefiting you?** Saving me time on doing the payroll myself. ### 50. My experience has been good. **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle S. | Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Asure?** Asure is always there when you need them. **What do you dislike about Asure?** Sometimes answers can be a little short and rude. **What problems is Asure solving and how is that benefiting you?** Asure is ensuring that our payroll is done completely and on time. ## Asure Discussions - [What does HCM software do?](https://www.g2.com/discussions/asure-what-does-hcm-software-do) - 1 comment - [View Asure pricing details and edition comparison](https://www.g2.com/products/asure/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+19%3A02%3A08+-0500&secure%5Bsession_id%5D=2192bb35-e662-41b8-b6c9-ba82639a4377&secure%5Btoken%5D=b73dea84f7b092f977ed6e14fb9112b947f392f338f69467a577ae0e3957ce65&format=llm_user) ## Asure Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Platform Basics** - Reporting - Interoperability - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Additional Functionality** - Mobility - Regulatory Compliance - Third-Party Carrier Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Performance** - Reporting - Monitoring **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Generation - AI Text Summarization ## Top Asure Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,035 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (11,867 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,584 reviews)