---
title: Astronaut Reviews
meta_title: 'Astronaut Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 45 reviews by the users' company size, role or industry to
  find out how Astronaut works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 45
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---


# Astronaut Reviews
**Vendor:** Astronaut  
**Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 45
## About Astronaut
The B2B customer support platform for Telegram. Stop losing deals because of slow Telegram support. Astronaut helps your team respond faster, close more deals, and keep customers happy.



## Astronaut Pros & Cons
**What users like:**

- Users appreciate the **convenience** of Astronaut, allowing candidates to record interviews at their own pace and time. (1 reviews)
- Users find Astronaut&#39;s platform to be very **easy to use** , facilitating a flexible and efficient video interview process. (1 reviews)
- Users appreciate the **easy integrations** with Slack, simplifying engagement tracking without complex backend implementations. (1 reviews)
- Users appreciate the **easy management** of Astronaut, which streamlines video interviews and enhances hiring flexibility. (1 reviews)
- Users find Astronaut&#39;s **intuitive design** simplifies video interviews, making the hiring process faster and more flexible. (1 reviews)
- Scheduling (1 reviews)
- Time-saving (1 reviews)
- Tracking Ease (1 reviews)
- Training (1 reviews)

**What users dislike:**

- Users find **customization issues** with Astronaut, desiring more API options and improved user support for better control. (1 reviews)
- Users find the **pricing of Astronaut expensive** , which may limit accessibility for smaller companies seeking economical options. (1 reviews)
- Users desire **more API customizations** and improved support for quicker solutions, enhancing the implementation experience. (1 reviews)

## Astronaut Reviews
  ### 1. A smarter, more efficient way to hire talent

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2026

**What do you like best about Astronaut?**

My favorite thing about ASTRNT is that it makes hiring smarter and fairer rather than relying on resumes. This is because it is focused on skills and tests, which can help a company find the right people for a job. I also appreciate how it uses AI and video interviews to make the hiring process much simpler. I think it is a fresh approach to making hiring better for people.

**What do you dislike about Astronaut?**

However, one thing I don’t like about Astronaut is that it might feel a little strange at times, especially if you are accustomed to the conventional hiring process. The AI and tests might also feel a little impersonal at times. At times, it might take a while for users to get accustomed to a tool of this kind, which might be a drawback. It might also be improved by adding a level of transparency regarding how a candidate is being evaluated. It’s a great idea, and it has a lot of room for improvement in terms of user-friendliness.

**What problems is Astronaut solving and how is that benefiting you?**

Astronaut is primarily trying to fix the problem of inefficient, biased, and outdated hiring processes, especially when it comes to CV-based hiring. The current hiring process is often slow, inconsistent, and may not even reflect a person’s true skills. Astronaut is trying to fix this by providing AI-based video interviews and skill-based assessments.

  ### 2. A versatile platform that excels in many areas but has some areas that could use refinement.

**Rating:** 4.0/5.0 stars

**Reviewed by:** João S. | IT, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Astronaut?**

Astronaut's user-friendly interface and robust feature set make it an excellent choice for both novice and experienced users. The platform is relatively straightforward to implement, though initial setup may require some technical expertise. Customer support is responsive and helpful, providing excellent assistance when needed.The platform is used frequently within our organization, demonstrating its reliability and importance.

**What do you dislike about Astronaut?**

While Astronaut offers a comprehensive suite of features, some advanced functionalities could be more refined and better documented. Additionally, occasional updates may disrupt workflows, and the frequency of such updates could be better managed to minimize downtime. The integration with certain third-party applications can be cumbersome and may require additional technical support.

**What problems is Astronaut solving and how is that benefiting you?**

Astronaut is streamlining our project management processes, improving team collaboration, and automating workflows. These enhancements lead to increased productivity and efficiency, enabling us to meet deadlines more consistently. The platform's robust data analysis and reporting tools help us make informed decisions and track our progress accurately.

  ### 3. Astronaut review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prashant M. | software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Astronaut?**

A well-designed application typically has an intuitive and user-friendly interface that makes it easy for users to navigate and utilize its features effectively. Applications that streamline tasks, automate repetitive processes, and integrate with other tools can significantly enhance productivity and efficiency for users.

**What do you dislike about Astronaut?**

f the application is complex and not intuitive, users might find it difficult to learn and use effectively without extensive training or support. Users might be frustrated with the application if it is slow to load or respond, particularly when handling large amounts of data. A cluttered or unattractive interface can detract from the user experience and make navigation difficult.

**What problems is Astronaut solving and how is that benefiting you?**

The application provides tools for real-time communication, task assignment, and document sharing, improving team collaboration. Enhances productivity by ensuring everyone is on the same page and tasks are completed efficiently.

  ### 4. Astronaut: Exploring outer space

**Rating:** 3.5/5.0 stars

**Reviewed by:** Raj D. | Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Astronaut?**

Astronaut have the opportunity to explore the vastness of space, including conducting research and experiment that contribute to our understanding of the universe. Astronauts often pioneer new techniques and technologies for exploration.

**What do you dislike about Astronaut?**

Downsides of Astronaut is like risk & danger, Isolation, physical challenges, mental health and health risk.

**What problems is Astronaut solving and how is that benefiting you?**

Astronaut has technological innotive things including like materials science, robotics, life support system and communication technologies. These innovations helps me a lot to exploring the space and their techniques. Exploring astro things Moon, Mars and other spaces things is a best way to learn solor systems. From my opinion astronaut is best way of exploring space and solor systems.

  ### 5. Blast off to better customer support!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott H. | Digital Experience Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Astronaut?**

Engagement heatmapping is extremely useful for understanding when you receive high levels of user engagement and can better work or allocate around these busy peroids.

**What do you dislike about Astronaut?**

Can take some time to get into and become proficent in but worth it when you are.

**What problems is Astronaut solving and how is that benefiting you?**

It is helping to understand the best times to interact with our users and when they are most active with our socials. It also helps to see a lot of the frequently asked questions they have and we can then review what is important to their needs.

  ### 6. Valuable solution for data driven hiring process

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sangmesh D. | Senior UI/UX Designer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2024

**What do you like best about Astronaut?**

Automated interview scheduling and AI assesments helped us a lot in reducing efforts in hiring process

**What do you dislike about Astronaut?**

People who are not familiar with AI might need some time to get familiar with the tool

**What problems is Astronaut solving and how is that benefiting you?**

The AI-driven assessments and video interview features helped us in remote hiring, making it easier to assess a broader talent pool as we are remote working company

  ### 7. Astronaut, a concise review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ishan M. | Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Astronaut?**

The best thing about Astronaut is how efficient it is at getting things done.

**What do you dislike about Astronaut?**

Theres not a lot that id change about how it works, although, i would blame that on perhaps the limited time ive made use of it.

**What problems is Astronaut solving and how is that benefiting you?**

Astronaut helps us mainly in social media listening. Brand mentions, and monitoring.

  ### 8. Best for class placement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gurliv Singh S. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Astronaut?**

Make hiring easy and the software itself is user friendly.
Also, helps in meking it easy to stay up to date for the ongoing project if using apart from placement.

**What do you dislike about Astronaut?**

It is sometimes slow and have some bugs.

**What problems is Astronaut solving and how is that benefiting you?**

Helped in brand monitoring. Provides features for monitoring multiple keywords.

  ### 9. Astronaut Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Louis A. | Business Growh Specialist EMEA, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Astronaut?**

it is very user friendly and it's really easy to learn how to use it

**What do you dislike about Astronaut?**

Sometimes it's a bit sluggish and slow but all and all it provides what i want

**What problems is Astronaut solving and how is that benefiting you?**

It analyses and tracks the social media platforms and give us the best insights that we are looking for

  ### 10. Excellent Tool for Hiring Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Debasish D. | Project Manager - API (Generics &amp; NCE), Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Astronaut?**

1. Pricing advantage compared to other competitor.
2. Identifys the duplications and it's ease of use
3. Excellent customer support
4. Usage of automation in hiring
5. Implementation is hassle-free

**What do you dislike about Astronaut?**

Nothing so far apart from few bugs to be fixed

**What problems is Astronaut solving and how is that benefiting you?**

Automation and reducing the time consumption

  ### 11. Great Company to use!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris L. | Business Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Astronaut?**

Astronaut give great community insights, and make it easy to stay up to date with team KPIs on a daily basis.

**What do you dislike about Astronaut?**

Gives my managers too much insight into what I have or haven't been doing!

**What problems is Astronaut solving and how is that benefiting you?**

The ease of interface, makes it so easier for collaboration.

  ### 12. Great Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Reshab A. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Astronaut?**

Ease of use and the way the platform has been designed.

**What do you dislike about Astronaut?**

There are glitches at times, but they generally go away with a refresh.

**What problems is Astronaut solving and how is that benefiting you?**

It is helping me to manage my community much better

  ### 13. Great product!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Astronaut?**

I really enjoyed the opportunity to try out the Astronaut product -- it was seamless both in the front and end end of interviewing process, and has user-friendly details.

**What do you dislike about Astronaut?**

Some of the features could be more concise or user-friendly, such as the assessment features.

**What problems is Astronaut solving and how is that benefiting you?**

It helps us improve hiring processes in ways that are collaborative, accessible, and versatile in use.

  ### 14. I found it easy to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Astronaut?**

The appearance of the portal helps me find information easily.

**What do you dislike about Astronaut?**

The help area leaves a bit to be desired.

**What problems is Astronaut solving and how is that benefiting you?**

The social media tool, I find it quite practical for my daily routine.

  ### 15. Great program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Astronaut?**

The audio is very clear & very rarely have a disruption.

**What do you dislike about Astronaut?**

Nothing I did not like about this analytics software

**What problems is Astronaut solving and how is that benefiting you?**

Keeping up with my social media colleagues



- [View Astronaut pricing details and edition comparison](https://www.g2.com/products/astronaut-chat/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A31%3A43+-0500&secure%5Bsession_id%5D=9567b7b9-88d5-47c1-8dab-3243dec67a6c&secure%5Btoken%5D=34066739585b2b9f14b815bb88aac173a4671906d4d60bb57834d035c62cadb2&format=llm_user)

## Astronaut Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis
- Social Media Monitoring
- Competitor Monitoring
- Hashtag Tracking
- Engagement Tracking
- Activity Tracking
- Influencer Tracking
- Impact Measurement

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integration
- Social Media Integration

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Additional Functionality**
- Negative Feedback Management
- Dashboard
- Audience Analytics
- Multi-Account Management
- API
- Collaboration Tools
- AI Copilot
- Data Import/Export
- Data Visualization
- Audience Engagement
- Content Publishing Options
- Content Discovery
- Generative AI
- Performance Metrics
- Natural Language Processing
- Optical Character Recognition
- Campaign Analytics
- Multi-Language
- Multi-Channel Data Collection
- Reporting/Analytics
- Audience Targeting
- Commenting/Notes
- Approval Process Control
- Content Library
- Reporting & Statistics
- Social Promotion
- Real-Time Analytics
- Customer Engagement
- Automated Publishing
- Benchmarking
- Boolean Search
- Tagging
- Visual Analytics
- Access Controls/Permissions
- Reputation Management
- Social Listening
- Social Advertising
- Customizable Reports
- Campaign Management
- Content Management
- Workflow Management

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