# Best VoIP Providers with Instant Messaging Capabilities

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+6.03%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=18255&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Webex Suite, Dialpad Connect, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=cisco-webex-suite&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-03T20%3A32%3A23Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Ff%2Finstant-messaging%3Fopen_modal_url%3D%252Fproducts%252Fasterisk%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvoip-providers%25252Ff%25252Finstant-messaging%2526source%253Dcategory&secure%5Btoken%5D=206f118c6aef9b3d74a2cf372ceeaac4639f5939b9e512b3a7f6ad1762b7c89f&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Dvoip&secure%5Burl_type%5D=custom_url)

### [RingEX](https://www.g2.com/products/ringex/reviews)

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,385

#### How Do G2 Users Rate RingEX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RingEX?

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates.
- Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction.
- Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use.
- Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration.
- Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences.

##### Cons

- Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance.
- Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges.
- Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience.
- Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support.
- Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration.

#### What Are Recent G2 Reviews of RingEX?

**["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)**

**Rating:** 5.0/5.0 stars

_— Aashu J._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13169167)

**["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)**

**Rating:** 4.5/5.0 stars

_— Omar S._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13097268)

#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### [Nextiva](https://www.g2.com/products/nextiva/reviews)

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,568

#### How Do G2 Users Rate Nextiva?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Nextiva?

- **Seller:** [Nextiva](https://www.g2.com/sellers/nextiva)
- **Year Founded:** 2008
- **HQ Location:** Scottsdale, Arizona
- **Twitter:** @Nextiva  
21,295 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,564 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Hospital & Health Care, Insurance
- **Company Size:** 77% Small, 22% Medium

#### What Do G2 Reviewers Say About Nextiva?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from Nextiva, enjoying prompt assistance and seamless account setup.
- Users value the **ease of use** of Nextiva, benefiting from a straightforward onboarding and excellent customer support.
- Users praise Nextiva for its **excellent customer service** and seamless onboarding experience, making implementation effortless.
- Users commend the **easy setup** of Nextiva, appreciating swift implementation and supportive customer service throughout the process.
- Users praise **Nextiva's reliability** , highlighted by outstanding customer service and seamless onboarding process.

##### Cons

- Users find the **difficult configuration** of Nextiva challenging, complicating setup and management for large teams.
- Users find the **complexity of setup and integration** challenging, especially for newcomers to the platform.
- Users experience **number issues** with Nextiva, including delays in displaying call information and automatic call declines.
- Users find the **complex processes** of setting up Nextiva frustrating, impacting their overall experience negatively.
- Users find the **difficult setup** of Nextiva quite challenging and clunky, impacting their initial experience and management.

#### What Are Recent G2 Reviews of Nextiva?

**["Easy-to-Manage Phone System with Outstanding Support"](https://www.g2.com/survey_responses/nextiva-review-12554662)**

**Rating:** 5.0/5.0 stars

_— Jerry S._

[Read full review](https://www.g2.com/survey_responses/nextiva-review-12554662)

**["Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong"](https://www.g2.com/survey_responses/nextiva-review-10872941)**

**Rating:** 5.0/5.0 stars

_— Terri M._

[Read full review](https://www.g2.com/survey_responses/nextiva-review-10872941)

#### What Are G2 Users Discussing About Nextiva?

- [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments
- [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) - 2 comments
- [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) - 3 comments
- [What are some features of a PBX?](https://www.g2.com/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment
- [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) - 3 comments

### [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

**Average Rating:** 4.4/5.0

**Total Reviews:** 4,036

#### How Do G2 Users Rate Dialpad Connect?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dialpad Connect?

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ  
60 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,491 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 56% Small, 32% Medium

#### What Do G2 Reviewers Say About Dialpad Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Dialpad Connect, enjoying its intuitive interface and seamless functionality for communication.
- Users appreciate the **call management features** of Dialpad Connect, enhancing guidance and streamlining communication effortlessly.
- Users value the **helpful customer support** of Dialpad Connect, enhancing their remote work experience and call management.
- Users value the **AI transcription and call recordings** of Dialpad Connect, enhancing workflow and communication efficiency.
- Users appreciate the **user-friendly interface** of Dialpad Connect, enhancing communication and workflow with its seamless features.

##### Cons

- Users often face **call issues** with Dialpad Connect, including problems with call forwarding and routing logging.
- Users often face **connection issues** with Dialpad Connect, leading to frustration and impacting the overall communication experience.
- Users report that Dialpad Connect lacks **essential integration and administrative control features** for effective call management.
- Users report frequent **recording issues** with Dialpad Connect, impacting call quality and overall communication reliability.
- Users report **call quality issues** including delays and inconsistencies that hinder effective communication and overall experience.

#### What Are Recent G2 Reviews of Dialpad Connect?

**["User-Friendly Transcripts and Easy Contact Management"](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)**

**Rating:** 5.0/5.0 stars

_— Alina M._

[Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)

**["Very trustworthy and simple"](https://www.g2.com/survey_responses/dialpad-connect-review-4782824)**

**Rating:** 5.0/5.0 stars

_— Jason C._

[Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-4782824)

#### What Are G2 Users Discussing About Dialpad Connect?

- [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it)
- [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment
- [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment
- [What is Dialpad Talk used for?](https://www.g2.com/discussions/what-is-dialpad-talk-used-for)
- [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments

### [Webex Calling](https://www.g2.com/products/webex-calling/reviews)

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 614

#### How Do G2 Users Rate Webex Calling?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Webex Calling?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 32% Small

#### What Do G2 Reviewers Say About Webex Calling?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface.
- Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use.
- Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite.
- Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations.
- Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms.

##### Cons

- Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually.
- Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations.
- Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections.
- Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience.
- Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively.

#### What Are Recent G2 Reviews of Webex Calling?

**["Seamless Setup with Powerful Features, Minor Device Switching Hiccups"](https://www.g2.com/survey_responses/webex-calling-review-12647737)**

**Rating:** 4.5/5.0 stars

_— Kieran P._

[Read full review](https://www.g2.com/survey_responses/webex-calling-review-12647737)

**["Webex Calling Makes Switching Between Calls Effortless"](https://www.g2.com/survey_responses/webex-calling-review-12721066)**

**Rating:** 4.0/5.0 stars

_— Soumi C._

[Read full review](https://www.g2.com/survey_responses/webex-calling-review-12721066)

#### What Are G2 Users Discussing About Webex Calling?

- [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments
- [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments
- [What are the features of Cisco Webex?](https://www.g2.com/discussions/webex-calling-what-are-the-features-of-cisco-webex)
- [Which platform is Cisco Webex calling based upon?](https://www.g2.com/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments
- [What is Cisco Webex calling?](https://www.g2.com/discussions/what-is-cisco-webex-calling)

### [8x8 Work](https://www.g2.com/products/8x8-work/reviews)

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

**Average Rating:** 4.2/5.0

**Total Reviews:** 896

#### How Do G2 Users Rate 8x8 Work?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 8x8 Work?

- **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0)
- **Company Website:** www.8x8.com
- **Year Founded:** 1987
- **HQ Location:** San Jose, CA
- **Twitter:** @8x8  
11,056 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website)  
2,811 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About 8x8 Work?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of 8x8 Work, making daily communication efficient and straightforward.
- Users value the **easy communication** capabilities of 8x8 Work, enabling seamless calls anywhere via integration with devices.
- Users commend the **reliability** of 8x8 Work, noting minimal downtime and excellent overall service quality.
- Users value the **quick and efficient customer support** , easily transitioning from chatbots to live representatives.
- Users appreciate the **all-in-one communication platform** of 8x8 Work, simplifying remote collaboration and call management.

##### Cons

- Users find the **slow response time of customer support** frustrating, affecting their overall experience and issue resolution.
- Users often face **slow customer support** , leading to frustration when resolving issues and managing configurations.
- Users experience **poor customer support** with slow responses, complicating issue resolution and impacting overall satisfaction.
- Users find the **limited features** of 8x8 Work hinder effective CRM integration and advanced functionalities.
- Users report **technical issues** including lag, login troubles, and cumbersome access to settings on 8x8 Work.

#### What Are Recent G2 Reviews of 8x8 Work?

**["Modern interface, easy configuration, and fast chat support"](https://www.g2.com/survey_responses/8x8-work-review-12980303)**

**Rating:** 4.5/5.0 stars

_— Leon K._

[Read full review](https://www.g2.com/survey_responses/8x8-work-review-12980303)

**["Feature-Rich Phone System with Great Ring Groups & Analytics"](https://www.g2.com/survey_responses/8x8-work-review-13060988)**

**Rating:** 5.0/5.0 stars

_— Joseph A._

[Read full review](https://www.g2.com/survey_responses/8x8-work-review-13060988)

#### What Are G2 Users Discussing About 8x8 Work?

- [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for)
- [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments
- [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8)
- [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote
- [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) - 2 comments

### [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,811

#### How Do G2 Users Rate CloudTalk?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CloudTalk?

- **Seller:** [CloudTalk](https://www.g2.com/sellers/cloudtalk)
- **Company Website:** www.cloudtalk.io
- **Year Founded:** 2016
- **HQ Location:** New York
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website)  
224 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About CloudTalk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CloudTalk, benefiting from seamless calls and integrations.
- Users value the **exceptional reliability** of CloudTalk, noting its stable performance and intuitive interface across devices.
- Users praise the **intuitive interface** of CloudTalk, simplifying communication and enhancing overall user experience.
- Users find CloudTalk **extremely helpful** for real-time tracking, simplifying their KPI management and enhancing call efficiency.
- Users appreciate the **quick and easy call features** of CloudTalk, enhancing communication efficiency and convenience.

##### Cons

- Users report **call issues** with access and connectivity, leading to disruptions in their experience with CloudTalk.
- Users experience occasional **connection issues** with CloudTalk, leading to operational problems and unexpected interruptions.
- Users express frustration over **missing essential features** like SMS search and Dutch language support in CloudTalk.
- Users find that **call synchronization issues** with Pipedrive can lead to frustration during call management with CloudTalk.
- Users experience **poor connectivity** , struggling with international calls and the app's inconsistent online registration.

#### What Are Recent G2 Reviews of CloudTalk?

**["CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing"](https://www.g2.com/survey_responses/cloudtalk-review-12856744)**

**Rating:** 4.5/5.0 stars

_— Hunter K._

[Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12856744)

**["CloudTalk has simplified our customer communication and improved our team's efficiency."](https://www.g2.com/survey_responses/cloudtalk-review-12852659)**

**Rating:** 5.0/5.0 stars

_— Marwan E._

[Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12852659)

#### What Are G2 Users Discussing About CloudTalk?

- [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote
- [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) - 2 comments

### [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,390

#### How Do G2 Users Rate GoTo Connect?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GoTo Connect?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
994 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 69% Small, 24% Medium

#### What Do G2 Reviewers Say About GoTo Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of GoTo Connect, enhancing communication and simplifying business operations seamlessly.
- Users highlight the **excellent customer support** of GoTo Connect, appreciating quick resolutions and friendly assistance.
- Users praise the **reliability** of GoTo Connect, noting seamless communication without downtime, especially during challenging times.
- Users value the **easy setup** of GoTo Connect, enjoying a smooth implementation and intuitive experience for all.
- Users appreciate the **seamless integration of features** in GoTo Connect, enhancing business communication effortlessly across devices.

##### Cons

- Users experience **call issues** that hinder functionality, especially regarding call management and tracking on mobile devices.
- Users find the **variety of options overwhelming** and face frustration with limited fax viewing capabilities within GoTo Connect.
- Users find the **limited features** of GoTo Connect restrict their productivity and workflow efficiency significantly.
- Users report **inadequate customer service** , facing significant delays and issues while trying to resolve their problems.
- Users experience **poor customer support** , making the sign-up process frustrating and unhelpful during critical times.

#### What Are Recent G2 Reviews of GoTo Connect?

**["Easy Setup, Empowers Call Center Efficiency"](https://www.g2.com/survey_responses/goto-connect-review-1180338)**

**Rating:** 5.0/5.0 stars

_— Jeff L._

[Read full review](https://www.g2.com/survey_responses/goto-connect-review-1180338)

**["Clear Calls, Easy Setup, But App Needs Improvement"](https://www.g2.com/survey_responses/goto-connect-review-12443199)**

**Rating:** 5.0/5.0 stars

_— Robert C._

[Read full review](https://www.g2.com/survey_responses/goto-connect-review-12443199)

#### What Are G2 Users Discussing About GoTo Connect?

- [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) - 1 comment
- [What is GoTo Contact Center used for?](https://www.g2.com/discussions/what-is-goto-contact-center-used-for)
- [How do I use GoToConnect?](https://www.g2.com/discussions/how-do-i-use-gotoconnect)
- [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) - 1 comment
- [Is GoToConnect Hipaa compliant?](https://www.g2.com/discussions/is-gotoconnect-hipaa-compliant) - 1 comment

### [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

**Average Rating:** 4.3/5.0

**Total Reviews:** 477

#### How Do G2 Users Rate Vonage Business Communications?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Vonage Business Communications?

- **Seller:** [Vonage](https://www.g2.com/sellers/vonage)
- **Year Founded:** 2001
- **HQ Location:** Holmdel, NJ
- **Twitter:** @Vonage  
11,195 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,776 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Office Manager
- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About Vonage Business Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Vonage Business Communications, enhancing their daily communication with prospects effectively.
- Users value the **integrated calling features** of Vonage, enhancing communication and simplifying remote team interactions.
- Users praise Vonage for its **fantastic customer support** , enhancing their overall experience with the service.
- Users commend the **reliability** of Vonage Business Communications, ensuring consistent connectivity for their daily business engagements.
- Users value the **excellent voice quality and comprehensive features** of Vonage, making it ideal for communication needs.

##### Cons

- Users report **texting limitations** with Vonage, affecting message delivery and causing frustration during communications.
- Users express frustration with **slow and unhelpful customer service** , hindering issue resolution and complicating project needs.
- Users report frequent **call drops** , leading to missed communications and frustrating connectivity issues with Vonage Business Communications.
- Users experience **connection issues** with Vonage, leading to dropped calls and missed alerts despite generally good service.
- Users find Vonage Business Communications to be **expensive** , especially for small businesses and startups seeking affordable solutions.

#### What Are Recent G2 Reviews of Vonage Business Communications?

**["All-in-One Cloud Communications with Powerful APIs and Innovation"](https://www.g2.com/survey_responses/vonage-business-communications-review-12775716)**

**Rating:** 5.0/5.0 stars

_— Mohamed S._

[Read full review](https://www.g2.com/survey_responses/vonage-business-communications-review-12775716)

**["Reliable, Flexible Communication That Keeps Our Team Connected Anywhere"](https://www.g2.com/survey_responses/vonage-business-communications-review-12887738)**

**Rating:** 5.0/5.0 stars

_— Pavnesh C._

[Read full review](https://www.g2.com/survey_responses/vonage-business-communications-review-12887738)

#### What Are G2 Users Discussing About Vonage Business Communications?

- [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) - 2 comments
- [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) - 1 comment

### [Intermedia Unite](https://www.g2.com/fr/products/intermedia-unite/reviews)

Intermedia Unite® est une solution complète de communication d'entreprise conçue pour rationaliser la collaboration, améliorer l'engagement client et accroître la productivité des équipes. En intégrant divers outils de communication sur une seule plateforme, Unite élimine le besoin de multiples applications fragmentées, permettant aux utilisateurs de se connecter sans interruption depuis n'importe quel endroit. Cette plateforme tout-en-un est particulièrement bénéfique pour les organisations cherchant à favoriser un environnement de travail collaboratif tout en maintenant l'efficacité de leurs opérations. Ciblant les entreprises de toutes tailles, Intermedia Unite® s'adresse aux équipes qui nécessitent un système de communication fiable et cohérent. Son interface conviviale et ses fonctionnalités robustes la rendent adaptée aux travailleurs à distance, aux équipes en bureau et aux environnements hybrides. La plateforme est particulièrement avantageuse pour les organisations qui dépendent fortement de la communication en temps réel, telles que les équipes de service client, les départements de vente et les groupes de gestion de projet. En consolidant les services téléphoniques d'entreprise, la visioconférence, le chat d'équipe et le partage de fichiers, Unite permet aux employés de collaborer efficacement sans avoir à jongler entre différentes applications. L'une des caractéristiques remarquables d'Intermedia Unite® est ses capacités d'appel de niveau entreprise, qui sont équipées de plus de 100 fonctionnalités conçues pour améliorer la communication. Cela inclut des outils d'engagement client intégrés qui permettent aux entreprises de se connecter plus efficacement avec leurs clients. De plus, la plateforme offre des expériences améliorées pour les utilisateurs de Microsoft Teams, ce qui en fait un choix polyvalent pour les organisations utilisant déjà les produits Microsoft. Les applications mobiles et de bureau garantissent que les utilisateurs peuvent passer des appels, tenir des réunions et interagir avec les clients depuis pratiquement n'importe où, tout en préservant une identité commerciale cohérente. Intermedia Unite® exploite également la technologie de l'IA pour fournir des transcriptions, des résumés et des insights, qui aident les équipes à capturer des détails importants et à faire le suivi des discussions efficacement. Cette fonctionnalité permet non seulement de gagner du temps, mais elle améliore également la responsabilité parmi les membres de l'équipe, garantissant que les informations critiques ne sont pas négligées. De plus, avec un engagement envers la fiabilité, Intermedia Unite® affiche un temps de disponibilité impressionnant de 99,999 % et est soutenu par un support certifié J.D. Power, garantissant que les utilisateurs peuvent compter sur la plateforme pour leurs besoins en communication. Dans l'ensemble, Intermedia Unite® se distingue dans le paysage encombré des communications en offrant une solution unifiée qui améliore la productivité et favorise la collaboration. Sa combinaison de fonctionnalités avancées, de design convivial et de performance fiable en fait un outil précieux pour toute organisation cherchant à améliorer ses stratégies de communication et ses efforts d'engagement client.

**Average Rating:** 4.5/5.0

**Total Reviews:** 502

#### How Do G2 Users Rate Intermedia Unite?

- **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 8.8/10)
- **Appels téléphoniques:** 9.6/10 (Category avg: 9.1/10)
- **Numéro VoIP:** 9.5/10 (Category avg: 9.0/10)
- **Appels de bureau à bureau:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Intermedia Unite?

- **Vendeur:** [Intermedia](https://www.g2.com/fr/sellers/intermedia)
- **Site Web de l'entreprise:** www.intermedia.com
- **Année de fondation:** 1993
- **Emplacement du siège social:** Sunnyvale, California
- **Twitter:** @intermedia\_net  
4,556 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,395 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propriétaire, Président
- **Top Industries:** Technologie de l'information et services, Soins hospitaliers et de santé
- **Company Size:** 67% Small, 21% Medium

#### What Do G2 Reviewers Say About Intermedia Unite?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient le **support client rapide et efficace** d'Intermedia Unite, améliorant ainsi leur expérience globale et leur fiabilité.
- Les utilisateurs apprécient la **facilité d'utilisation** d'Intermedia Unite, le trouvant convivial et efficace pour les besoins de communication.
- Les utilisateurs apprécient le **support client compétent et réactif** d'Intermedia Unite, améliorant ainsi leur expérience d'intégration et de résolution de problèmes techniques.
- Les utilisateurs apprécient le **design intuitif** d'Intermedia Unite, rendant la communication fluide et conviviale pour tous les âges.
- Les utilisateurs apprécient la **fiabilité** d'Intermedia Unite, appréciant des performances constantes et un excellent support tout au long de leur expérience.

##### Cons

- Les utilisateurs rencontrent des **problèmes de dépendance à Internet** avec Intermedia Unite, entraînant des appels interrompus lors de défis réseau.
- Les utilisateurs rencontrent souvent des **complexités administratives** dans Intermedia Unite, ce qui entraîne des appels fréquents au support et des préoccupations concernant la cohérence.
- Les utilisateurs signalent des **problèmes de contrôle d'administration** avec Intermedia Unite, entraînant des complexités qui frustrent les nouveaux administrateurs.
- Les utilisateurs rencontrent fréquemment des **problèmes de connexion** avec Intermedia Unite, entraînant des appels interrompus et de la frustration lors de l'utilisation.
- Les utilisateurs sont souvent confrontés à un **service client médiocre** , subissant des transferts frustrants et des problèmes non résolus malgré un personnel de support poli.

#### What Are Recent G2 Reviews of Intermedia Unite?

**["Intermedia Unite : Réaffectation flexible des téléphones et support rapide et utile"](https://www.g2.com/fr/survey_responses/intermedia-unite-review-13174829)**

**Rating:** 5.0/5.0 stars

_— Christopher B._

[Read full review](https://www.g2.com/fr/survey_responses/intermedia-unite-review-13174829)

**["Bloqueur de fraudeurs automatisé avec support fiable"](https://www.g2.com/fr/survey_responses/intermedia-unite-review-8999266)**

**Rating:** 5.0/5.0 stars

_— Robert L._

[Read full review](https://www.g2.com/fr/survey_responses/intermedia-unite-review-8999266)

#### What Are G2 Users Discussing About Intermedia Unite?

- [À quoi sert Intermedia Unite ?](https://www.g2.com/fr/discussions/what-is-intermedia-unite-used-for) - 1 comment
- [À quoi sert la visioconférence Anymeeting ?](https://www.g2.com/fr/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote
- [What is the most used video conferencing software?](https://www.g2.com/fr/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote
- [Est-ce qu'AnyMeeting est sûr ?](https://www.g2.com/fr/discussions/is-anymeeting-safe) - 1 comment, 1 upvote
- [Quelles sont les fonctionnalités des logiciels de visioconférence ?](https://www.g2.com/fr/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment

### [3CX](https://www.g2.com/pt/products/3cx/reviews)

3CX é um sistema de comunicações empresariais que substitui os PBXs tradicionais. Oferece uma solução abrangente para chamadas, videoconferências, chat ao vivo e mensagens. É de padrão aberto, o que significa que você pode usá-lo com qualquer telefone IP ou provedor de tronco SIP. Projetado para trabalho remoto e mobilidade através de seus aplicativos para Android, iOS e Web. Este software premiado inova a conectividade e colaboração empresarial, permitindo que empresas de todos os tamanhos reduzam custos de telecomunicações, aumentem a produtividade dos funcionários e melhorem a experiência do cliente. Benefícios: Fácil de instalar e gerenciar; Baixo custo de compra e manutenção. Disponível no local ou hospedado.

**Average Rating:** 4.4/5.0

**Total Reviews:** 431

#### How Do G2 Users Rate 3CX?

- **the product tem sido um bom parceiro comercial?:** 8.6/10 (Category avg: 8.8/10)
- **Telefonemas:** 9.5/10 (Category avg: 9.1/10)
- **Número VoIP:** 8.9/10 (Category avg: 9.0/10)
- **Chamadas de mesa para mesa:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 3CX?

- **Vendedor:** [3CX](https://www.g2.com/pt/sellers/3cx)
- **Website da Empresa:** www.3cx.com
- **Ano de Fundação:** 2005
- **Localização da Sede:** Nicosia
- **Twitter:** @3CX  
30,475 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website)  
183 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de TI, Presidente
- **Top Industries:** Tecnologia da Informação e Serviços, Telecomunicações
- **Company Size:** 50% Medium, 43% Small

#### What Do G2 Reviewers Say About 3CX?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários adoram a **facilidade de uso** do 3CX, que simplifica a comunicação e aumenta a eficiência em todos os dispositivos.
- Os usuários valorizam a **confiabilidade** do 3CX, garantindo comunicação sem interrupções, sem perder chamadas e com excelente suporte quando necessário.
- Os usuários valorizam a **flexibilidade** do 3CX, beneficiando-se de uma comunicação perfeita em várias plataformas e dispositivos.
- Os usuários adoram a **comunicação sem interrupções e a confiabilidade** do 3CX, aumentando a produtividade e permitindo uma conectividade fácil.
- Os usuários elogiam a **configuração fácil** do 3CX, permitindo uma implantação rápida e uso imediato para necessidades de comunicação.

##### Cons

- Os usuários acham os **processos complexos** do 3CX desafiadores, especialmente para administradores não técnicos que precisam de amplo suporte de configuração.
- Os usuários relatam que **processos de configuração difíceis** podem dificultar a usabilidade para administradores não técnicos, complicando as tarefas de gerenciamento.
- Os usuários acham a **curva de aprendizado desafiadora** , com algumas configurações levando tempo e exigindo suporte técnico para serem geridas de forma eficaz.
- Os usuários estão frustrados com **recursos limitados** e relatórios ausentes, impactando a utilidade geral do 3CX.
- Os usuários acham o 3CX **caro** , especialmente as organizações sem fins lucrativos que buscam opções de preços mais acessíveis para suas organizações.

#### What Are Recent G2 Reviews of 3CX?

**["Valor Inigualável: O PBX Rico em Recursos da 3CX Que Simplesmente Funciona"](https://www.g2.com/pt/survey_responses/3cx-review-5362484)**

**Rating:** 5.0/5.0 stars

_— Dan K._

[Read full review](https://www.g2.com/pt/survey_responses/3cx-review-5362484)

**["Configuração Fácil, Extensões Flexíveis de Tronco SIP e Mensagens Empresariais Fortes"](https://www.g2.com/pt/survey_responses/3cx-review-12707768)**

**Rating:** 4.5/5.0 stars

_— Matthew W._

[Read full review](https://www.g2.com/pt/survey_responses/3cx-review-12707768)

#### What Are G2 Users Discussing About 3CX?

- [What is 3CX used for?](https://www.g2.com/pt/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote

### [Talkroute](https://www.g2.com/products/talkroute/reviews)

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs.

**Average Rating:** 4.6/5.0

**Total Reviews:** 44

#### How Do G2 Users Rate Talkroute?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Talkroute?

- **Seller:** [Talkroute](https://www.g2.com/sellers/talkroute)
- **Year Founded:** 2013
- **HQ Location:** Chicago, IL
- **Twitter:** @Talkroute  
376 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b29e651bf4a41eecab139300cb5a2c4265e7deb8b48bdb68fb72a8c4042924a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19217712%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate, Information Technology and Services
- **Company Size:** 100% Small, 7% Medium

#### What Do G2 Reviewers Say About Talkroute?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Talkroute to be **easy to use** , offering a streamlined experience with essential features and no clutter.
- Users value the **easy setup** of Talkroute, enabling quick configuration and seamless remote communication.
- Users praise the **quick setup** of Talkroute, enabling seamless call management and convenience for agents everywhere.
- Users praise the **responsive and knowledgeable customer support** from Talkroute, ensuring quick and effective assistance.
- Users value the **essential and straightforward features** of Talkroute, appreciating the lack of unnecessary extras.

##### Cons

- Users find the **limited options** for customization, especially in call flows and reporting, to be frustrating.
- Users experience **performance issues** with Talkroute, including slow loading times and lagging notifications across devices.
- Users find the **reporting inadequate** , wishing for more detailed options to enhance call tracking experience.
- Users find the **reporting inadequate** , wishing for more detail to enhance their overall experience with Talkroute.
- Users desire more **integration options** with CRM tools like HubSpot to enhance Talkroute's functionality.

#### What Are Recent G2 Reviews of Talkroute?

**["Efficient Voicemail Transcription Saves Me Time Every Day"](https://www.g2.com/survey_responses/talkroute-review-11803616)**

**Rating:** 5.0/5.0 stars

_— Stephanie S._

[Read full review](https://www.g2.com/survey_responses/talkroute-review-11803616)

**["Talkroute Makes Business Calling Simple and Reliable"](https://www.g2.com/survey_responses/talkroute-review-12229071)**

**Rating:** 5.0/5.0 stars

_— Plassot H._

[Read full review](https://www.g2.com/survey_responses/talkroute-review-12229071)

#### What Are G2 Users Discussing About Talkroute?

- [Who owns Talkroute?](https://www.g2.com/discussions/who-owns-talkroute) - 1 comment
- [Is Talkroute Hipaa compliant?](https://www.g2.com/discussions/is-talkroute-hipaa-compliant) - 1 upvote
- [What is Talkroute com?](https://www.g2.com/discussions/what-is-talkroute-com)
- [How do I use Talkroute?](https://www.g2.com/discussions/how-do-i-use-talkroute)

### [Comcast Business VoiceEdge](https://www.g2.com/fr/products/comcast-business-voiceedge/reviews)

Comcast Business VoiceEdge est une solution de communication vocale et unifiée basée sur le cloud, entièrement gérée, conçue pour améliorer la communication et la collaboration en entreprise. En éliminant le besoin d'équipements PBX sur site, elle offre une alternative rentable et évolutive aux systèmes téléphoniques traditionnels, soutenant les entreprises à mesure qu'elles se développent et s'adaptent. Caractéristiques clés et fonctionnalités : - Communications unifiées : Intègre la voix, la vidéo, la messagerie et la conférence pour simplifier la communication. - PBX hébergé dans le cloud : Fournit des fonctionnalités d'appel avancées sans besoin de matériel physique, réduisant ainsi les dépenses en capital. - Administration intuitive : Offre un tableau de bord numérique facile à utiliser pour gérer les équipements, les mots de passe et les fonctionnalités à travers plusieurs sites. - Support de la mobilité : Inclut des applications mobiles et de bureau, permettant aux employés de passer et recevoir des appels, d'accéder à la messagerie vocale et de participer à des conférences audio depuis n'importe quel appareil. - Gestion avancée des appels : Des fonctionnalités telles que les standardistes automatiques, les groupes de chasse, le renvoi d'appel et la messagerie vocale lisible améliorent la gestion des appels et l'expérience utilisateur. - Évolutivité : Accommode facilement la croissance de l'entreprise en ajoutant des utilisateurs ou des sites sans changements d'infrastructure significatifs. Valeur principale et solutions fournies : Comcast Business VoiceEdge répond aux besoins de communication des entreprises modernes en offrant un système téléphonique flexible, évolutif et rentable. Il élimine les complexités et les coûts associés aux systèmes PBX traditionnels, fournissant une suite de fonctionnalités avancées qui améliorent la productivité et la collaboration. En soutenant la mobilité et le travail à distance, il garantit que les employés restent connectés et réactifs, quel que soit leur emplacement. Cette solution est particulièrement bénéfique pour les entreprises cherchant à améliorer l'efficacité opérationnelle, réduire les coûts et s'adapter aux demandes de communication en évolution.

**Average Rating:** 3.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Comcast Business VoiceEdge?

- **the product a-t-il été un bon partenaire commercial?:** 7.2/10 (Category avg: 8.8/10)
- **Appels téléphoniques:** 8.1/10 (Category avg: 9.1/10)
- **Numéro VoIP:** 7.8/10 (Category avg: 9.0/10)
- **Appels de bureau à bureau:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Comcast Business VoiceEdge?

- **Vendeur:** [Comcast](https://www.g2.com/fr/sellers/comcast)
- **Année de fondation:** 1963
- **Emplacement du siège social:** Philadelphia, PA
- **Twitter:** @comcast  
174,389 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website)  
61,222 employés sur LinkedIn®
- **Propriété:** NASDAQ: CMCSA

#### Who Uses This Product?

- **Top Industries:** Technologie de l'information et services
- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About Comcast Business VoiceEdge?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient les **fonctionnalités du système téléphonique professionnel** de Comcast Business VoiceEdge, améliorant la communication et la gestion des appels.
- Les utilisateurs apprécient les **fonctionnalités du système téléphonique professionnel** de Comcast Business VoiceEdge, améliorant considérablement la communication et l'efficacité.
- Les utilisateurs apprécient la **commodité** de Comcast Business VoiceEdge, profitant de son intégration facile et de ses fonctionnalités de communication fiables.
- Les utilisateurs apprécient le **service client réactif** de Comcast Business VoiceEdge, améliorant ainsi leur expérience de communication globale.
- Les utilisateurs apprécient le **service client** de Comcast Business VoiceEdge, le trouvant utile et réactif à leurs besoins.

##### Cons

- Les utilisateurs trouvent le **processus d'intégration fastidieux** , ce qui entraîne des difficultés à gérer l'information de manière fluide comme les systèmes précédents.
- Les utilisateurs trouvent **l'intégration dans AppFolio fastidieuse** , ce qui entraîne des difficultés dans la gestion des informations d'appel par rapport à 8x8.
- Les utilisateurs notent le **coût élevé** de Comcast Business VoiceEdge, ce qui pose un défi à mesure que les besoins des entreprises évoluent.

#### What Are Recent G2 Reviews of Comcast Business VoiceEdge?

**["Efficace et convivial, mais nécessite une meilleure intégration"](https://www.g2.com/fr/survey_responses/comcast-business-voiceedge-review-12078321)**

**Rating:** 5.0/5.0 stars

_— Risa L._

[Read full review](https://www.g2.com/fr/survey_responses/comcast-business-voiceedge-review-12078321)

**["Avoir pour le télétravail"](https://www.g2.com/fr/survey_responses/comcast-business-voiceedge-review-9660712)**

**Rating:** 4.0/5.0 stars

_— Utilisateur vérifié à Matériaux de construction_

[Read full review](https://www.g2.com/fr/survey_responses/comcast-business-voiceedge-review-9660712)

#### What Are G2 Users Discussing About Comcast Business VoiceEdge?

- [À quoi sert Comcast Business VoiceEdge ?](https://www.g2.com/fr/discussions/what-is-comcast-business-voiceedge-used-for)
- [How do I set up Comcast Business voicemail?](https://www.g2.com/fr/discussions/how-do-i-set-up-comcast-business-voicemail)
- [How do I transfer calls on my Comcast Business App?](https://www.g2.com/fr/discussions/how-do-i-transfer-calls-on-my-comcast-business-app)
- [How does Comcast business phone service work?](https://www.g2.com/fr/discussions/how-does-comcast-business-phone-service-work)

### [Asterisk](https://www.g2.com/fr/products/asterisk/reviews)

Construisez des applications vocales, vidéo et texte facilement avec Asterisk, le cadre de développement de logiciels de communication open source le plus largement adopté au monde. Asterisk est un cadre open source pour développer des applications de communication de pointe. Asterisk comprend des centaines de composants préconstruits qui gèrent les détails complexes et de bas niveau des communications vocales, vidéo et texte. Les développeurs utilisent Asterisk pour créer des solutions de communication personnalisées et pour construire des produits de communication innovants. Découvrez comment Asterisk peut alimenter votre déploiement de communication de nouvelle génération.

**Average Rating:** 4.6/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Asterisk?

- **the product a-t-il été un bon partenaire commercial?:** 8.3/10 (Category avg: 8.8/10)
- **Appels téléphoniques:** 9.5/10 (Category avg: 9.1/10)
- **Numéro VoIP:** 9.0/10 (Category avg: 9.0/10)
- **Appels de bureau à bureau:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Asterisk?

- **Vendeur:** [Sangoma](https://www.g2.com/fr/sellers/sangoma)
- **Année de fondation:** 1984
- **Emplacement du siège social:** Markham, ON
- **Twitter:** @Sangoma  
6,562 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
604 employés sur LinkedIn®
- **Propriété:** TSX-V:STC

#### Who Uses This Product?

- **Top Industries:** Télécommunications, Technologie de l'information et services
- **Company Size:** 47% Medium, 36% Small

#### What Do G2 Reviewers Say About Asterisk?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs louent la **personnalisation exceptionnelle** d'Asterisk, améliorant l'infrastructure téléphonique et l'efficacité opérationnelle grâce aux scripts AGI.
- Les utilisateurs louent la **facilité d'intégration** d'Asterisk, en faisant un choix fondamental pour chaque configuration PBX.
- Les utilisateurs apprécient les **intégrations faciles** d'Asterisk, le trouvant une base solide pour leurs besoins en PBX.
- Les utilisateurs apprécient la **facilité d'intégration** d'Asterisk, en faisant une base solide pour chaque système PBX.
- Les utilisateurs apprécient l' **efficacité temporelle** d'Asterisk, automatisant les processus et optimisant le routage des appels pour une meilleure productivité.

##### Cons

- Les utilisateurs trouvent les **processus complexes** d'Asterisk intimidants, nécessitant des connaissances techniques significatives pour une administration et une configuration efficaces.
- Les utilisateurs trouvent que le **service client est insuffisant** , avec un support limité et une complexité nécessitant des connaissances techniques pour une utilisation efficace.
- Les utilisateurs trouvent que l' **interface difficile** d'Asterisk nécessite des connaissances techniques et peut compliquer les efforts d'administration.
- Les utilisateurs trouvent la **gestion des paramètres difficiles** difficile, nécessitant des connaissances techniques importantes et faisant face à des options de support limitées.
- Les utilisateurs trouvent les **problèmes de connexion** avec le composeur Asterisk incommodes, car cela nécessite plusieurs connexions au-delà du CRM.

#### What Are Recent G2 Reviews of Asterisk?

**["Composeur robuste qui s'intègre parfaitement à tout CRM"](https://www.g2.com/fr/survey_responses/asterisk-review-12371322)**

**Rating:** 4.5/5.0 stars

_— Sathyanarayanan A._

[Read full review](https://www.g2.com/fr/survey_responses/asterisk-review-12371322)

**["Pilier de la téléphonie"](https://www.g2.com/fr/survey_responses/asterisk-review-11757768)**

**Rating:** 5.0/5.0 stars

_— Jose S._

[Read full review](https://www.g2.com/fr/survey_responses/asterisk-review-11757768)

#### What Are G2 Users Discussing About Asterisk?

- [À quoi sert Asterisk ?](https://www.g2.com/fr/discussions/what-is-asterisk-used-for)
- [Can Asterisk run on Windows?](https://www.g2.com/fr/discussions/can-asterisk-run-on-windows)
- [What does it mean when you get a call from Asterisk?](https://www.g2.com/fr/discussions/what-does-it-mean-when-you-get-a-call-from-asterisk)
- [How do you make an asterisk?](https://www.g2.com/fr/discussions/how-do-you-make-an-asterisk)
- [What can Asterisk do?](https://www.g2.com/fr/discussions/what-can-asterisk-do)

### [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/es/products/cisco-unified-communications-manager-callmanager/reviews)

Cisco Unified Communications Manager (Unified CM), anteriormente conocido como Cisco CallManager, es un sistema integral de procesamiento de llamadas que ofrece comunicaciones de voz y video confiables, seguras y escalables para empresas. Integra servicios de voz, video, mensajería y movilidad, permitiendo una colaboración fluida a través de varios dispositivos y ubicaciones. Características y Funcionalidades Clave: - Comunicaciones Unificadas: Proporciona telefonía IP, video de alta definición, mensajería unificada, mensajería instantánea y capacidades de presencia, consolidando herramientas de comunicación en una sola plataforma. - Movilidad Mejorada: Soporta a trabajadores móviles y remotos con características que permiten la productividad desde cualquier ubicación, transformando espacios de trabajo y atrayendo talento de alto nivel. - Escalabilidad: Acomoda organizaciones de diferentes tamaños, desde pequeñas empresas hasta grandes corporaciones con hasta 80,000 usuarios, asegurando que la solución crezca con las necesidades de la organización. - Operaciones Conectadas a la Nube: Ofrece servicios de Webex Cloud-Connected UC, permitiendo el control centralizado de funciones operativas como actualizaciones, análisis y resolución de problemas en múltiples sitios. - Abierto e Interoperable: Soporta estándares de la industria y un amplio ecosistema de integraciones de terceros, facilitando una colaboración rica e integrando la comunicación dentro de aplicaciones empresariales. - Seguridad y Cumplimiento: Utiliza los últimos protocolos de autenticación, cifrado y comunicación, cumpliendo con las principales certificaciones de la industria para asegurar datos y comunicaciones en varios sectores. Valor Principal y Soluciones Proporcionadas: Cisco Unified Communications Manager aborda la necesidad de un sistema de comunicación cohesivo y eficiente dentro de las organizaciones. Al integrar varios servicios de comunicación, simplifica la infraestructura, reduce costos y mejora la colaboración entre empleados, independientemente de su ubicación o dispositivo. Su escalabilidad asegura que las empresas puedan adaptarse al crecimiento y a los requisitos cambiantes, mientras que las medidas de seguridad robustas protegen la información sensible. La flexibilidad de la solución, incluidas las opciones conectadas a la nube, permite a las organizaciones modernizar sus sistemas de comunicación y apoyar eficazmente a una fuerza laboral dinámica.

**Average Rating:** 4.4/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 8.8/10)
- **Llamadas:** 9.8/10 (Category avg: 9.1/10)
- **Número VOiP:** 9.1/10 (Category avg: 9.0/10)
- **Llamadas de escritorio a escritorio:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cisco Unified Communications Manager (CallManager)?

- **Vendedor:** [Cisco](https://www.g2.com/es/sellers/cisco)
- **Año de fundación:** 1984
- **Ubicación de la sede:** San Jose, CA
- **Twitter:** @Cisco  
720,366 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 empleados en LinkedIn®
- **Propiedad:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Tecnología de la información y servicios, Educación superior
- **Company Size:** 49% Medium, 45% Large

#### What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **fiabilidad** de Cisco Unified Communications Manager, apreciando su integración fluida y rendimiento constante.
- Los usuarios valoran las **capacidades de videoconferencia ricas en funciones** de CUCM, que apoyan diversas necesidades de comunicación sin esfuerzo.
- Los usuarios valoran las **capacidades de comunicación robustas** de Cisco Unified Communications Manager para una colaboración sin problemas en redes locales.
- Los usuarios valoran el **excepcional soporte de atención al cliente** proporcionado por CUCM, mejorando su eficiencia operativa 24/7.
- Los usuarios admiran las **robustas funciones de mensajería** de CUCM, mejorando la comunicación y la eficiencia del servicio en un entorno 24/7.

##### Cons

- Los usuarios encuentran los **procesos complejos** involucrados en la gestión de CUCM abrumadores, especialmente con múltiples servidores requeridos e integraciones.
- Los usuarios informan problemas con la **interfaz de registro de detalles de llamadas y facturación interna faltante** , lo que causa complicaciones para rastrear los costos de manera efectiva.
- Los usuarios encuentran que el **alto costo** de Cisco Unified Communications Manager es una barrera, especialmente para las empresas más pequeñas con menos usuarios.
- Los usuarios a menudo enfrentan desafíos debido a la **falta de una interfaz de facturación interna y de registro de detalles de llamadas** , lo que afecta su eficiencia operativa.
- Los usuarios encuentran que la **falta de la interfaz de facturación interna y de registro de detalles de llamadas** es un inconveniente significativo que afecta la eficiencia operativa.

#### What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)?

**["El Ferrari de los sistemas telefónicos"](https://www.g2.com/es/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)**

**Rating:** 5.0/5.0 stars

_— Claudia K._

[Read full review](https://www.g2.com/es/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)

**["Excelente solución con características robustas"](https://www.g2.com/es/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)**

**Rating:** 4.0/5.0 stars

_— Usuario verificado en Gestión Educativa_

[Read full review](https://www.g2.com/es/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)

#### What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)?

- [What are the benefits and challenges of using Cisco Unified Communications Manager for enterprise communication?](https://www.g2.com/es/discussions/what-are-the-benefits-and-challenges-of-using-cisco-unified-communications-manager-for-enterprise-communication)
- [¿Para qué se utiliza Cisco Unified Communications Manager (CallManager)?](https://www.g2.com/es/discussions/what-is-cisco-unified-communications-manager-callmanager-used-for)
- [What is the latest version of Cisco Call Manager?](https://www.g2.com/es/discussions/what-is-the-latest-version-of-cisco-call-manager)
- [What is Cisco Unified Communications Manager Express?](https://www.g2.com/es/discussions/what-is-cisco-unified-communications-manager-express)
- [Is Cisco Call Manager a PBX?](https://www.g2.com/es/discussions/is-cisco-call-manager-a-pbx)

### [Sangoma Unified Communications Platform](https://www.g2.com/es/products/sangoma-unified-communications-platform/reviews)

La plataforma de Comunicaciones Unificadas (UC) de Sangoma es una solución completamente integrada y desarrollada internamente, diseñada para empoderar a las empresas con herramientas de comunicación esenciales, disponibles en implementaciones en la nube, híbridas o en las instalaciones. Construida sobre más de 40 años de experiencia en ingeniería, Sangoma ofrece el control, la flexibilidad y la fiabilidad que las organizaciones modernas necesitan en industrias como la salud, el comercio minorista, los restaurantes, la educación, la hospitalidad y la manufactura. En el corazón de la oferta de UC de Sangoma se encuentra el Innovation Foundry, donde la I+D continua impulsa la evolución de las comunicaciones con IA. Este enfoque proporciona mejoras rápidas y ágiles para satisfacer las necesidades del mundo real de clientes y socios. Desde integraciones de API y automatización de flujos de trabajo hasta soluciones verticales diseñadas específicamente, Sangoma asegura que la innovación no sea solo una palabra de moda, sino que esté integrada. - UCaaS en la nube: Fácil de implementar y gestionar, ideal para empresas con recursos de TI limitados - UCaaS híbrido: Combina la escalabilidad de la nube con la seguridad de las instalaciones. Diseñado para casos de uso de alta fiabilidad como la salud, con supervivencia local y conmutación por error 4G/5G - UC en las instalaciones: Mejor para sectores gubernamentales, educativos y municipales que buscan control total y funcionalidad de telefonía tradicional La plataforma UC de Sangoma se integra con Microsoft Teams y CRMs como Salesforce, y puede combinarse con herramientas de centros de contacto, teléfonos plug-and-play (con cable e inalámbricos), auriculares y accesorios. También admite gateways VoIP, Controladores de Borde de Sesión para conectividad remota segura, y soluciones de seguridad y redes gestionadas.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.8/10 (Category avg: 8.8/10)
- **Llamadas:** 9.3/10 (Category avg: 9.1/10)
- **Número VOiP:** 9.1/10 (Category avg: 9.0/10)
- **Llamadas de escritorio a escritorio:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Vendedor:** [Sangoma](https://www.g2.com/es/sellers/sangoma)
- **Año de fundación:** 1984
- **Ubicación de la sede:** Markham, ON
- **Twitter:** @Sangoma  
6,562 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
604 empleados en LinkedIn®
- **Propiedad:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** Gerente de TI, Director de TI
- **Top Industries:** Atención hospitalaria y sanitaria, Servicios Financieros
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de la Plataforma de Comunicaciones Unificadas de Sangoma, facilitando una comunicación y colaboración sin problemas.
- Los usuarios aprecian la **integración perfecta de herramientas empresariales** en Sangoma, haciendo la comunicación eficiente y sin complicaciones.
- Los usuarios valoran el **rendimiento confiable** de la Plataforma de Comunicaciones Unificadas de Sangoma, elogiando su integración perfecta y tiempo de actividad.
- Los usuarios aprecian la **calidad de llamada confiable** de Sangoma Unified Communications, mejorando su eficiencia y satisfacción en la comunicación.
- Los usuarios aprecian la **integración perfecta** de video, voz, mensajería y colaboración en Sangoma, mejorando la productividad del equipo.

##### Cons

- Los usuarios encuentran el **proceso de configuración complejo** , lo que lo hace desafiante para aquellos sin experiencia en telefonía configurarlo de manera efectiva.
- Los usuarios encuentran que la **gestión de configuraciones difíciles** complica las configuraciones, especialmente para aquellos que carecen de experiencia en telefonía.
- Los usuarios encuentran que Sangoma es **caro** en comparación con los competidores, particularmente debido a los altos costos de licencias y complementos.
- Los usuarios consideran que el **alto costo** de la plataforma de Sangoma es una preocupación en comparación con proveedores de servicios similares.
- Los usuarios encuentran la **falta de intuición** en la plataforma de Sangoma frustrante, señalando una interfaz desactualizada y una configuración compleja.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Características convenientes y soporte al cliente sin interrupciones para mi negocio"](https://www.g2.com/es/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/es/survey_responses/sangoma-unified-communications-platform-review-11579937)

**["Sangoma lo hace fácil"](https://www.g2.com/es/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Usuario verificado en Seguros_

[Read full review](https://www.g2.com/es/survey_responses/sangoma-unified-communications-platform-review-11579745)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [¿Para qué se utiliza Switchvox?](https://www.g2.com/es/discussions/what-is-switchvox-used-for)

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Benefits of VoIP Providers with Instant Messaging capabilities include: Enables users to send instant messages over the internet. 

Below are the top-rated VoIP Providers with Instant Messaging capabilities, as verified by G2’s Research team. Real users have identified Instant Messaging as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| 

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Unified calling, texting, and team communication

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User Review

"RingEX Became My Main Calling App for Group Work"

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| 

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Managed business phone setup with support

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User Review

"Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong"

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| 

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Cloud calling inside the Zoom workflow

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User Review

"Seamless Integration, Reliable Cloud Phone Solution"

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| 

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Shared calls, texts, and summaries

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User Review

"Quo Helps Me Run My Business More Efficiently"

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| 

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Meetings, calls, and collaboration in one suite

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User Review

"Reliable video conferencing and project plaining suite"

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| 

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AI-assisted calls with transcripts and CRM context

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User Review

"Very trustworthy and simple"

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| 

 | 

Stable calling inside the Webex ecosystem

 | 

User Review

"Seamless Setup with Powerful Features, Minor Device Switching Hiccups"

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| 

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Cloud telephony with SMS and Teams support

 | 

User Review

"Feature-Rich Phone System with Great Ring Groups & Analytics"

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| 

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Sales and support call management

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User Review

"Facilitate Telemarketing with Great Efficiency"

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