MC

Massimo C.

Senior network engineer

Mid-Market (51-1000 emp.)

10/24/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Perfect for enterprise pbx deployment"

5/5

What do you like best about Asterisk?

Ease of customization if integrated with GUI or distro such as FreePbx Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

Configuration files are not easy to understand without a wiki or in offline configuration environments Review collected by and hosted on G2.com.

AM

Alexander M.

Enginner

Mid-Market (51-1000 emp.)

8/1/2019

"Asterisk"

4.5/5

What do you like best about Asterisk?

It is integrable with all voip platforms, compatible with all audio and video codecs, allows instant messaging modules to be developed and the most important thing is based on free software Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

It is difficult to install and requires extensive knowledge in free software Review collected by and hosted on G2.com.

Recommendations to others considering Asterisk:

Asterisk will always be the best option if economy and quality is required Review collected by and hosted on G2.com.

What problems is Asterisk solving and how is that benefiting you?

Implementation of low-cost IP exchanges, integration with other voice and video platforms, significant improvement of communication in the company Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

10/24/2019

"This is a great business solution"

5/5

What do you like best about Asterisk?

I like the easy to use interface and the layout of the software! Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

There are no problems that we have had with the software Review collected by and hosted on G2.com.

CT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/13/2018

"Asterisk"

5/5

What do you like best about Asterisk?

It's free, it's good and based on free software, totally perfect Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

the installation process seems a bit complicated for the amount of directories and libraries Review collected by and hosted on G2.com.

LI

Levente I.

Network Engineer

Telecommunications

Mid-Market (51-1000 emp.)

11/20/2017

"Asterisk powers our Cloud Voice business"

5/5

What do you like best about Asterisk?

It is stable, it has a small footprint but can do almost everything an expensive enterprise grade system can. Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

It can be difficult to troubleshoot if you don't know the right CLI commands. Also finding the right answer to a difficult bug is not easy because there are so many message boards out there sometimes with contradicting opinions and solutions. Review collected by and hosted on G2.com.

What problems is Asterisk solving and how is that benefiting you?

Asterisk powers our whole business which is Cloud VoIP solutions and Unified Communications. We deliver voice, messaging, mobile applications and a lot more to over 300 customers. We love that it's stable, it has a small footprint and can be virtualized. We have many custom applications developed for and integrated with it and all work flawlessly. And you can't beet the price of course :) Review collected by and hosted on G2.com.

AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

6/26/2018

"Great for low cost highly capable phone system"

4.5/5

What do you like best about Asterisk?

Asterisk is open source, has a large community is constantly being evolved and improved. New features are being added all the time. Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

As with any software you will run into bugs. Over the last five years I have run into three issues. Two of which were near impossible to troubleshoot. Sadly I did not have support at the time. Test all versions before you use it in production. Review collected by and hosted on G2.com.

WF

William F.

Chief Operating Officer

Internet

Small-Business (50 or fewer emp.)

10/3/2017

"The open source backbone of SMB communications"

5/5

What do you like best about Asterisk?

Asterisk is flexible. It can do nearly anything you need in regards to communication. Need to send an SMS text? Asterisk has a module that can do that. Need to interface with a really old phone system to make it interop with new SIP technologies? Asterisk can do this as well.

It can provide the backbone of nearly any business or personal communication you need to make. Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

As backbones go, it is very robust, but to truly take advantage of most of it's flexibility you need to be able to provide code in the form of PHP for the AGI interface or dialplan on the config files. This can get convoluted since there are few resources online to tech yourself how to code AGI or write dialplans. Review collected by and hosted on G2.com.

Recommendations to others considering Asterisk:

Asterisk is the core of a communications solution, but it is just as important to find a good interface for Asterisk. The most popular is FreePBX, but there are many other interfaces that can be more efficient depending on your needs. Review collected by and hosted on G2.com.

What problems is Asterisk solving and how is that benefiting you?

Asterisk is the core of our business phone system. But it also serves a larger role in our communications networks for our customers as well. From providing dialtone for customers to offering conference calling platforms for business use, Asterisk solves most communication problems. Review collected by and hosted on G2.com.

OM

Olumayowa M.

Systems Admin

Enterprise (> 1000 emp.)

10/25/2017

"Asterisk FreePBX Solution"

4.5/5

What do you like best about Asterisk?

It is a reliable PBX solution that can used for SIP calls and for contact center solutions. It is an open source communication software that lets you create telephony apps for IP PBX s, VoIP Gateways and conferencing systems.It runs primarily on Linux operating system or other types of distro Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

It can be difficult to troubleshoot if one does not have programming knowledge ad also scripting knowledge Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/20/2017

"The true value of Asterisk"

5/5

What do you like best about Asterisk?

The reliability and the versatility of the platform. Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

Not much really given that one has to be fully committed to fully understanding the platform and how to use it before actually exploiting the full power it can bring to your business. Review collected by and hosted on G2.com.

Recommendations to others considering Asterisk:

As an end user, or a provider, you must be committed to the platform and acquire or develop expertise in-house to properly make use of it. However, once this commitment is made, the rewards can flow interminably. We would never consider an alternative at this point. Review collected by and hosted on G2.com.

What problems is Asterisk solving and how is that benefiting you?

Asterisk is at the core of our product suite. We provide UCaaS cloud services to our customers and Asterisk serves as the engine for the telecommunications side of the business. I recall a representative, from a highly respected Session Border Controller manufacturer, once saying to me "you should consider using our extended product suite to offer cloud services. I thought about this statement and quickly replied " Asterisk provides us so much value that any alternative, specially a hardware based industry solution, would not come close to providing." That was 6 years ago. Today I am doubling down on that statement as we continue to expand our service offering while incorporating the latest Asterisk version. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

6/12/2018

"Asterisk Cost EFFECTIVE"

3.5/5

What do you like best about Asterisk?

It is very cost effective due to its open source nature. Review collected by and hosted on G2.com.

What do you dislike about Asterisk?

difficult programming language and lack of strong proper documentation Review collected by and hosted on G2.com.