---
title: Asterisk Reviews
meta_title: 'Asterisk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 59 reviews by the users' company size, role or industry to
  find out how Asterisk works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 59
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Asterisk Reviews
**Vendor:** Sangoma  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 59
## About Asterisk
Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.



## Asterisk Pros & Cons
**What users like:**

- Users commend the **exceptional customization** of Asterisk, enhancing telephony infrastructure and operational efficiency through AGI scripts. (1 reviews)
- Users praise the **easy integration** of Asterisk, making it a fundamental choice for every PBX setup. (1 reviews)
- Users value the **easy integrations** of Asterisk, finding it a solid foundation for their PBX needs. (1 reviews)
- Users value the **easy integration** of Asterisk, making it a solid foundation for every PBX system. (1 reviews)
- Users value the **time efficiency** of Asterisk, automating processes and optimizing call routing for better productivity. (1 reviews)
- Users value the **extensive customization** of Asterisk, enhancing operational efficiency and optimizing call management. (1 reviews)

**What users dislike:**

- Users find Asterisk's **complex processes** daunting, requiring significant technical knowledge for effective administration and setup. (2 reviews)
- Users find the **customer service lacking** , with limited support and complexity requiring technical knowledge for effective use. (1 reviews)
- Users find the **difficult interface** of Asterisk requires technical knowledge and can complicate administration efforts. (1 reviews)
- Users find **difficult settings management** challenging, requiring significant technical knowledge and facing limited support options. (1 reviews)
- Users find the **login issues** with Asterisk dialer inconvenient, as it requires multiple logins beyond the CRM. (1 reviews)
- Users report **poor customer support** , complicating administration and necessitating advanced technical knowledge for Asterisk. (1 reviews)
- Technical Assistance (1 reviews)


## Asterisk Discussions
  - [improve the recognition of multi-frequency tones](https://www.g2.com/discussions/12583-improve-the-recognition-of-multi-frequency-tones) - 2 upvotes
  - ["How to improve a setup?" " How do you config?"](https://www.g2.com/discussions/how-to-improve-a-setup-how-do-you-config) - 1 upvote
  - [any good article to know about bridge technology in asterisk 13 ?](https://www.g2.com/discussions/26694-any-good-article-to-know-about-bridge-technology-in-asterisk-13) - 1 upvote
  - [How can we implement Asterisk ARI ? Please share the details .](https://www.g2.com/discussions/26664-how-can-we-implement-asterisk-ari-please-share-the-details) - 1 upvote
  - [What is future direction for Asterisk?](https://www.g2.com/discussions/26359-what-is-future-direction-for-asterisk) - 1 upvote

- [View Asterisk pricing details and edition comparison](https://www.g2.com/products/asterisk/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-19+16%3A15%3A18+-0500&secure%5Bsession_id%5D=76a7a0df-f62a-4046-8fcc-36f258e27fa2&secure%5Btoken%5D=4222e1760b669d56bc845f4778839ade993ee74d81d362d06051b428e40acc1f&format=llm_user)

## Asterisk Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top Asterisk Alternatives
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