--- title: AssurX Reviews meta_title: 'AssurX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how AssurX works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 13 scale: '5' date_modified: '2026-08-08' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # AssurX Reviews **Vendor:** AssurX **Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About AssurX AssurX is based in Reno, NV with global customer implementations. The AssurX platform is a versatile system of software solutions for quality management and regulatory compliance to reliably communicate and coordinate information, documentation and activities across the enterprise. AssurX allows regulated businesses to easily identify and control risk exposure and avoid quality or noncompliance problems while improving workflow. It is uniquely configurable to fit any established or dynamic business requirements. The AssurX system creates an electronic workflow of tasks, alerts, escalations and approvals that can be automated to the desired level and mapped precisely to real-world operations. ## AssurX Pros & Cons **What users like:** - Users value the **stellar support** from AssurX, appreciating the dedicated team and strong partnerships developed over time. (1 reviews) - Users value the **stellar customer support** from AssurX, noting genuine partnerships and hands-on assistance throughout their journey. (1 reviews) - Users value the **customizability** of AssurX, enabling quick modifications to meet specific group needs effectively. (1 reviews) - Users praise the **customization options** of AssurX’s CATSWeb, allowing easy adjustments to meet specific needs. (1 reviews) - Users praise the **exceptional support** from AssurX, highlighting strong partnerships and effective collaboration over time. (1 reviews) - Document Management (1 reviews) - Users highlight the **ease of use** of AssurX, appreciating its quick modifications and excellent management capabilities. (1 reviews) - Flexibility (1 reviews) - Implementation Ease (1 reviews) - Navigation Ease (1 reviews) **What users dislike:** - Users find the **interface confusing** , leading to challenging navigation in the management area despite some improvements. (1 reviews) - Users find **navigation difficult** in the management area of AssurX, though improvements have been made over time. (1 reviews) ## AssurX Reviews ### 1. excellent software, high price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about AssurX?** very flexible, tailored to all quality functions in one package, ease of data access **What do you dislike about AssurX?** cost, initial configuration is key - like any serious enterprise level SW if it is not set up to follow business processes it can become difficult to use. The learning curve to support changes is steep, again it's enterprise level sw that requires a trained super user to configure well. **What problems is AssurX solving and how is that benefiting you?** Managing corrective actions, non-conforming material, customer return/repairs, process/product deviations, certificate of conformance, internal audits. maintaining records of actions, aggregating/trending failures across products and parts. ### 2. AssurX Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about AssurX?** If I have a problem, AssurX is there. I can call a person, directly, and get them on the phone and helping me out in minutes. THAT kind of support isn't common. **What do you dislike about AssurX?** As a partner, I don't have a lot that I dislike about working with AssurX. **What problems is AssurX solving and how is that benefiting you?** AssurX helps us maintain our FDA-compliant complaints database, submit data to the FDA, and report on our medical devices. They've helped us add automation necessary for our complaint submission workflow. ### 3. Great package software for compliance industry **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about AssurX?** There are so many different ways to configure the software. With various tools and scripting makes the software flexible and very customizable. Various services are offered to help grow and develop your solutions. Dashboards can be configured to show various reports, metrics and kpi's. Software is used across various industries which makes it a robust solution. **What do you dislike about AssurX?** With the flexibility and number of options offered which are great, requires you to have refined and robust business processes to make use of the software. You need to show great discipline in not over customizing the software. Interface is clunky. The parent Child relationships between issues and actions can be cumbersome for suers. **Recommendations to others considering AssurX:** Make sure you have a robust and well-documented business process and requirements. There are so many different ways to use the solution you can easily incorporate wasteful processes and bad habits. **What problems is AssurX solving and how is that benefiting you?** Mainly for nonconformance reporting and CAPA management. We have linked our accounts payable email account for supplier related nonconformances to debit suppliers on future shipments. ## AssurX Discussions - [What is AssurX used for?](https://www.g2.com/discussions/what-is-assurx-used-for) - [View AssurX pricing details and edition comparison](https://www.g2.com/products/assurx/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A55%3A12+-0500&secure%5Bsession_id%5D=41480437-23e9-4be9-b6c5-5dbbfec70236&secure%5Btoken%5D=c0c146f8c9ddc765081e6b5cce17fc761bff358e83f74abbe6e44803422cb4f8&format=llm_user) ## AssurX Features **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Nonconformance** - Conformance Records - CAPA - Change Management - Task Management - Policy Management - Document Management - Incident Management - Equipment Management - Audit Management - Workflow Management - Risk Management - Communications Management - Training Management - Maintenance Management - Complaint Management - Inspection Management - ISO Standards Management - Calibration Management - Compliance Management **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Quality system** - Document Control - Collaboration - Analytics and Reports - Supplier Quality Control - Statistical Process Control - Approval Process Control - Quality Control **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Inspection Management** - Templates - Workflows - Corrective Actions **Compliance** - Standards & Regulations - Permits - Certifications **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Additional Functionality** - Defect Tracking - Electronic Signature - Reporting & Statistics - Activity Dashboard - Data Import/Export - Generative AI - Nonconformance Tracking - Surveys & Feedback - Access Controls/Permissions - API - AI Copilot - Alerts/Notifications - Real-Time Data ## Top AssurX Alternatives - [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) - 4.2/5.0 (454 reviews) - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (526 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (606 reviews)