# Top 10 assist365 Alternatives & Competitors **Average Rating:** 5.0/5 **Total Number of Reviews:** 1 Research alternative solutions to assist365 on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to assist365 include reliability and ease of use. The best overall assist365 alternative is Genesys Cloud CX. Other similar apps like assist365 are monday AI Work Platform, Zoho Desk, Zendesk for Customer Service, and Dialpad Connect. assist365 alternatives can be found in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Project Management Software](https://www.g2.com/categories/project-management). ## Best Paid & Free Alternatives to assist365 - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) ## Top 10 Alternatives to assist365 Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how assist365 stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, and find the best product for your business. ### 1. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,556 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-assist365) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs monday AI Work Platform](https://www.g2.com/compare/genesys-cloud-cx-vs-monday-com) - [Genesys Cloud CX vs Zoho Desk](https://www.g2.com/compare/genesys-cloud-cx-vs-zoho-desk) - [Genesys Cloud CX vs Zendesk for Customer Service](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service) - [Genesys Cloud CX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Fin](https://www.g2.com/compare/fin-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-genesys-cloud-cx) - [Genesys Cloud CX vs HubSpot Service Hub](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-service-hub) - [Genesys Cloud CX vs Retell AI](https://www.g2.com/compare/genesys-cloud-cx-vs-retell-ai) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) ### 2. [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) By monday.com **Average Rating:** 4.7/5 **Total Reviews:** 16,957 monday.com is a software company that gives anyone the power to build and improve how their organization runs. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs monday AI Work Platform](https://www.g2.com/compare/assist365-vs-monday-com) **Compare monday AI Work Platform with other alternatives:** - [monday AI Work Platform vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-monday-com) - [monday AI Work Platform vs Zoho Desk](https://www.g2.com/compare/zoho-desk-vs-monday-com) - [monday AI Work Platform vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-monday-com) - [monday AI Work Platform vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-monday-com) - [monday AI Work Platform vs Fin](https://www.g2.com/compare/fin-vs-monday-com) - [monday AI Work Platform vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-monday-com) - [monday AI Work Platform vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-monday-com) - [monday AI Work Platform vs Retell AI](https://www.g2.com/compare/retell-ai-vs-monday-com) - [monday AI Work Platform vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-monday-com) ### 3. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,790 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Zoho Desk](https://www.g2.com/compare/zoho-desk-vs-assist365) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zoho-desk) - [Zoho Desk vs monday AI Work Platform](https://www.g2.com/compare/zoho-desk-vs-monday-com) - [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zoho Desk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zoho-desk) - [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk) - [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [Zoho Desk vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zoho-desk) - [Zoho Desk vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zoho-desk) ### 4. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) By Zendesk **Average Rating:** 4.3/5 **Total Reviews:** 7,000 Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-assist365) **Compare Zendesk for Customer Service with other alternatives:** - [Zendesk for Customer Service vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs monday AI Work Platform](https://www.g2.com/compare/zendesk-for-customer-service-vs-monday-com) - [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zendesk for Customer Service vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service) ### 5. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,199 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-assist365) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs Genesys Cloud CX](https://www.g2.com/compare/dialpad-connect-vs-genesys-cloud-cx) - [Dialpad Connect vs monday AI Work Platform](https://www.g2.com/compare/dialpad-connect-vs-monday-com) - [Dialpad Connect vs Zoho Desk](https://www.g2.com/compare/dialpad-connect-vs-zoho-desk) - [Dialpad Connect vs Zendesk for Customer Service](https://www.g2.com/compare/dialpad-connect-vs-zendesk-for-customer-service) - [Dialpad Connect vs Fin](https://www.g2.com/compare/dialpad-connect-vs-fin) - [Dialpad Connect vs Freshdesk](https://www.g2.com/compare/dialpad-connect-vs-freshdesk) - [Dialpad Connect vs HubSpot Service Hub](https://www.g2.com/compare/dialpad-connect-vs-hubspot-service-hub) - [Dialpad Connect vs Retell AI](https://www.g2.com/compare/dialpad-connect-vs-retell-ai) - [Dialpad Connect vs Talkdesk](https://www.g2.com/compare/dialpad-connect-vs-talkdesk) ### 6. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,890 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Fin](https://www.g2.com/compare/fin-vs-assist365) **Compare Fin with other alternatives:** - [Fin vs Genesys Cloud CX](https://www.g2.com/compare/fin-vs-genesys-cloud-cx) - [Fin vs monday AI Work Platform](https://www.g2.com/compare/fin-vs-monday-com) - [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk) - [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Fin vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-fin) - [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk) - [Fin vs HubSpot Service Hub](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [Fin vs Retell AI](https://www.g2.com/compare/fin-vs-retell-ai) - [Fin vs Talkdesk](https://www.g2.com/compare/fin-vs-talkdesk) ### 7. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,752 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-assist365) **Compare Freshdesk with other alternatives:** - [Freshdesk vs Genesys Cloud CX](https://www.g2.com/compare/freshdesk-vs-genesys-cloud-cx) - [Freshdesk vs monday AI Work Platform](https://www.g2.com/compare/freshdesk-vs-monday-com) - [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Freshdesk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-freshdesk) - [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk) - [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [Freshdesk vs Retell AI](https://www.g2.com/compare/freshdesk-vs-retell-ai) - [Freshdesk vs Talkdesk](https://www.g2.com/compare/freshdesk-vs-talkdesk) ### 8. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,917 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-assist365) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-service-hub) - [HubSpot Service Hub vs monday AI Work Platform](https://www.g2.com/compare/hubspot-service-hub-vs-monday-com) - [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [HubSpot Service Hub vs Zendesk for Customer Service](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service) - [HubSpot Service Hub vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-hubspot-service-hub) - [HubSpot Service Hub vs Fin](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [HubSpot Service Hub vs Retell AI](https://www.g2.com/compare/hubspot-service-hub-vs-retell-ai) - [HubSpot Service Hub vs Talkdesk](https://www.g2.com/compare/hubspot-service-hub-vs-talkdesk) ### 9. [Retell AI](https://www.g2.com/products/retell-ai/reviews) By Retell AI **Average Rating:** 4.8/5 **Total Reviews:** 2,640 Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Retell AI](https://www.g2.com/compare/retell-ai-vs-assist365) **Compare Retell AI with other alternatives:** - [Retell AI vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-retell-ai) - [Retell AI vs monday AI Work Platform](https://www.g2.com/compare/retell-ai-vs-monday-com) - [Retell AI vs Zoho Desk](https://www.g2.com/compare/retell-ai-vs-zoho-desk) - [Retell AI vs Zendesk for Customer Service](https://www.g2.com/compare/retell-ai-vs-zendesk-for-customer-service) - [Retell AI vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-retell-ai) - [Retell AI vs Fin](https://www.g2.com/compare/fin-vs-retell-ai) - [Retell AI vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-retell-ai) - [Retell AI vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-retell-ai) - [Retell AI vs Talkdesk](https://www.g2.com/compare/retell-ai-vs-talkdesk) ### 10. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,536 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with assist365: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [assist365 vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-assist365) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs monday AI Work Platform](https://www.g2.com/compare/talkdesk-vs-monday-com) - [Talkdesk vs Zoho Desk](https://www.g2.com/compare/talkdesk-vs-zoho-desk) - [Talkdesk vs Zendesk for Customer Service](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service) - [Talkdesk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-talkdesk) - [Talkdesk vs Fin](https://www.g2.com/compare/fin-vs-talkdesk) - [Talkdesk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-talkdesk) - [Talkdesk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-talkdesk) - [Talkdesk vs Retell AI](https://www.g2.com/compare/retell-ai-vs-talkdesk) ## Explore Articles - [What's the best accounting software for startups](https://www.g2.com/discussions/what-s-the-best-accounting-software-for-startups) - [Which secure data room solutions are known for their user-friendly interfaces and efficiency?](https://www.g2.com/discussions/which-secure-data-room-solutions-are-known-for-their-user-friendly-interfaces-and-efficiency) - [Best scheduling software with automated reminders](https://www.g2.com/discussions/best-scheduling-software-with-automated-reminders) - [Which CPQ app should I choose for a medium-sized enterprise](https://www.g2.com/discussions/which-cpq-app-should-i-choose-for-a-medium-sized-enterprise) - [Leading customer comms software for SaaS companies](https://www.g2.com/discussions/leading-customer-comms-software-for-saas-companies) - [Best procurement software to streamline payments](https://www.g2.com/discussions/best-procurement-software-to-streamline-payments) ## Spotlight Categories - [Experience Management Software](https://www.g2.com/categories/experience-management) - [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) - [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll)