--- title: Asset Bank Reviews meta_title: 'Asset Bank Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how Asset Bank works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 79 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Asset Bank Reviews **Vendor:** Bright **Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 79 ## About Asset Bank Asset Bank is a Digital Asset Management (DAM) solution that helps organisations centralise, manage and share digital assets while maintaining clear control over consent, rights and permissions. From images and videos to documents and brand assets, Asset Bank helps ensure content is used correctly, compliantly and by the right people, every time. Trusted by over 500 organisations worldwide, Asset Bank works with leading brands across education, not-for-profit, food & beverage, travel, housing associations & real estate, and automotive. Customers include the University of Bristol, The Open University, Fever-Tree, Wagamama, Young’s, Amnesty International and Breast Cancer UK. Designed to be intuitive yet highly flexible, Asset Bank makes it easy to manage access, usage rights, consent forms and expiry dates as part of everyday workflows. The result? Reduced risk, better collaboration and more value from the digital assets at the heart of your brand. With Asset Bank, you can: - Provide secure access to staff, agencies and partners with granular permission controls - Manage consent, rights, licences and expiries in one central place - Ensure assets are only used where and when they’re approved - Find assets fast with AI-powered tagging and smart search - Share, download or convert assets into approved formats and sizes - Track asset usage and engagement across teams Book a demo to see how Asset Bank can help you take control of your digital assets – or start a free, 30-day trial and experience it for yourself. ## Asset Bank Pros & Cons **What users like:** - Users praise the **responsive and effective customer support** from Asset Bank, enhancing their overall experience and organization. (4 reviews) - Users value the **centralized cataloging and efficient search functionality** of Asset Bank, greatly enhancing asset management workflows. (3 reviews) - Users value the **easy and secure content sharing** capabilities of Asset Bank for managing large files efficiently. (2 reviews) - Users appreciate the **high customizability** of Asset Bank, which efficiently manages complex structures with great support. (1 reviews) - Users value the **highly adaptable customization options** of Asset Bank, enhancing their overall experience and efficiency. (1 reviews) - Ease of Use (1 reviews) - Easy Organization (1 reviews) - Easy Search (1 reviews) - Easy Setup (1 reviews) - Users value the **efficient image cataloging** of Asset Bank, enhancing accessibility and organization for their media assets. (1 reviews) **What users dislike:** - Users find the **learning curve steep** , making initial setup and uploading processes challenging for new team members. (3 reviews) - Users find the **search functionality lacking** , reporting difficulties with filtering and overall usability of the system. (2 reviews) - Users find the **feature limitations** of Asset Bank hinder intuitive use and effective folder management for access control. (1 reviews) - Users face challenges with **filtering issues** , making it difficult to change settings and effectively search for assets. (1 reviews) - Users find the **folder management confusing** , with unclear access settings and reliance on manual organization. (1 reviews) - Image Management (1 reviews) - Insufficient Training (1 reviews) - Integration Issues (1 reviews) - Poor Navigation (1 reviews) - Users experience **tagging issues** with AI accuracy, requiring manual checks and lacking intuitive folder management. (1 reviews) ## Asset Bank Reviews ### 1. Well organised, easy to find assets, if tagged and categorised well **Rating:** 4.5/5.0 stars **Reviewed by:** John . **Reviewed Date:** July 09, 2026 **What do you like best about Asset Bank?** It's quick and easy to find assets, generally. And you can download in a variety of formats **What do you dislike about Asset Bank?** It's too easy to fill your Lightbox with assets when not logged in, which you then loose when you log in. **What problems is Asset Bank solving and how is that benefiting you?** It helps us to organise our reusable imagery, so long as photos are tagged and categorised properly when uploaded. ### 2. Asset Bank made image search instantaneous **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations **Reviewed Date:** June 24, 2026 **What do you like best about Asset Bank?** no need to go thru citrix anymore, very fast! **What do you dislike about Asset Bank?** nothing! It has been a great experience using it! **What problems is Asset Bank solving and how is that benefiting you?** Image search is now a breeze as oppose to going thru citrix. ### 3. Desktop Publisher **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing **Reviewed Date:** May 21, 2026 **What do you like best about Asset Bank?** Easily to download some of the pictures needed for publishing. **What do you dislike about Asset Bank?** Most of the required pictures are missing for publishing. Like the Place of country so I need to use Google to find it. **What problems is Asset Bank solving and how is that benefiting you?** Upload more picture of country, for advertising like perfume, Spa massage etc. ### 4. Responsive Customer Support for a Customized Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Asset Bank?** Customer service is responsive and worked with us to create the best plan that is most cost effective. **What do you dislike about Asset Bank?** The feature for finding and addressing duplicate assets is clunky **What problems is Asset Bank solving and how is that benefiting you?** It is helping us organize and share photographs across our organization. This simplifies processes for marketing, facilities, records, and design teams. ### 5. A bit clunky but good functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Tallulah F. | Creative Producer, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Asset Bank?** Being able to specify usage terms when uploading assets. It's impossible to have oversight over everyone who is downloading assets, so having this info clear and obviously stated is the next best thing to ensure that things are being used correctly. I also really like the Lightbox feature, that makes life easier. **What do you dislike about Asset Bank?** The UX is clunky and more difficult that it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It's something I've learned over time, but I feel that it could all be a bit more intuitive. Other things are that I think that there should be a reverse image search function, as tags aren't always useful. I also think that it should automatically assign a cover image to albums (which can be changed later), either that or it could have picking a cover image as part of the upload process. **What problems is Asset Bank solving and how is that benefiting you?** I'm not aware of how we handled things before using Asset Bank, but it's very helpful to not need to assign human resource to seek out and provide assets to people across the organisation. Once people know their way around, they are able to navigate the system to find what they need. Saves us on the Creative team lots of time and energy, as there's one less thing for us to oversee. ### 6. Good platform for storage and checking of licensed imagery and videos for business use **Rating:** 4.0/5.0 stars **Reviewed by:** Sally Ann S. | Marketing manager, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Asset Bank?** We did manage to get an account manager who we could have calls with and email with any questions to get set up. Lots of storage and you can view assets clearly, even video, without having to click into each one which is great when you have bandwidth challenges the log ins and SSO that has been set up for our organistaion work really well **What do you dislike about Asset Bank?** Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search using an image on the version we have to see if it already exists in your asset bank. The folder management and keyword/tags for each image are not automatically set up and rely on users/uploaders initiative. Would be a good feature for AI functionality to support in this. **What problems is Asset Bank solving and how is that benefiting you?** storing and accessing centrally managed and licensed imagery plus also large video files ### 7. Everything I need for Cataloging my Image Library for Fortune 500 Companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Asset Bank?** Assetbank allows me as an image maker and film maker to catalog and locate all of my material in one location. It allows me to create portfolios for quick search and itemization daily and on the road for different segments of a Fortune 500 business. I have also developed with AssetBank an approval process for our in-house safety teams to be able to review images before they go live to our other teams for any uses. No other DAM software or library system can do that for me. It also allows very specific search criteria and ability for creating light boxes for grouped images which can be shared in various sizes with internal and external users or clients. I could not imagine any other way to effectively manage our imaging assets when each year we add an additional 12-15,000 assets. I’ve been sold for the last 15 years. **What do you dislike about Asset Bank?** The client management for US clients can be disconnected because of the UK home base, their time zones, and limited days available on calendars. It would be super of they had a small US based team for US clients. It would be good to know costs for storage upgrades with an easy to find location for company budgeting. The tech team seems to continually be pushing out updates so I hope they will continue to be responsive to updates. **What problems is Asset Bank solving and how is that benefiting you?** AssetBank’s biggest benefit to us is all brand and professional images are in one location that is easy to group and search. Because it’s a visual display, users can quickly link the thumbnails in categories to narrow down what they need. They aren’t just looking at folder names on a drive somewhere. Sorting by almost any category is also huge. Projects in certain locations or business segments - check, Projects by use type - check. Etc.. ### 8. Efficient customer service and a perfect way to house company images in an accessible place **Rating:** 4.0/5.0 stars **Reviewed by:** Alice C. | Yeo Valley Organic, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Asset Bank?** Could not fault the standard of person to person customer care with our Customer Support Lead, Angela. Queries have been dealt with in a friendly manner and online calls organised every few months which has been helpful. Our company is currently going through a re-organisation of folders in order to be able to find assets more efficiently and Angela has really helped us on our journey, ensuring we are made aware of continuous improvements that may aid our on-going project. **What do you dislike about Asset Bank?** With continuous improvements and new features we are discovering, it has been a learning curve to say the least! Since beginning my role in the company getting my head around the software was challenging at first however Angela has been on hand to support with this onboarding and I now feel a lot more comfortable using the system and its features to their full advantage. **What problems is Asset Bank solving and how is that benefiting you?** It is helpful having all images in a centralised place for individuals across the business to access as and when they need. Being able to set permissions prevents one person needing to allocate images which saves us a lot of time as a large organisation. We have found the search function works well, as long as you have a well structured keyword system in place, preventing confusion. ### 9. Really great asset management tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Harriet M. | Director of Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Asset Bank?** Asset Bank is fantastic for organising all of your imagery, logos and video assets. We've been able to house all of our clients assets in easy to manage folders and the unique ID number has taken out an unecessary back and forth on which image to use on websites or digital campaigns. I also really like the lightbox feature, this is a handy element to be able to share images with external parties. **What do you dislike about Asset Bank?** It's a bit annoying that our client users can't manage / create / delete folders so they have to get us to do it for them. **What problems is Asset Bank solving and how is that benefiting you?** The ease of being able to communicate with clients about which images they want to use on a website or within a digital campaign is so useful and saves so much time. Our clients either reference the unique ID numbers or use the lightbox feature to ensure that we use the exact image they want. It's also a great tool for seeing all assets for all clients in one place. ### 10. Asset Bank for image library **Rating:** 4.5/5.0 stars **Reviewed by:** Russell H. | Creative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Asset Bank?** Its a great place to store various assets **What do you dislike about Asset Bank?** Its difficult to migrate this to Microsoft software - to make these assets available as a link **What problems is Asset Bank solving and how is that benefiting you?** Its a fantastic storage solution for maintaining an up to date bank of assets ### 11. Amazing DAM Resource Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Bao T. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Asset Bank?** Asset Bank efficiently stores all your images, providing seamless access to colleagues across your business in a centralized hub. This eliminates the need for any individual to manage image distribution. With a well-organized keyword system, the search functionality works exceptionally well. The platform ensures robust storage, with all images safeguarded by a secure, password-protected system that complies with GDPR regulations. **What do you dislike about Asset Bank?** Initial set-up is definitely difficult to understand, especially if you are new to the company. It takes a bit of training to onboard an individual to be comfortable to use the system. **What problems is Asset Bank solving and how is that benefiting you?** It allows for our marketing team to store and archive important documents and assets in one centralized location. ### 12. Great tool for our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Asset Bank?** Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures. **What do you dislike about Asset Bank?** Not a deal-breaker, but the multi-language functionality has room for improvement — currently, only English attribute values can be exported via the API, even though multiple languages can be managed within AssetBank. **What problems is Asset Bank solving and how is that benefiting you?** A single source of truth for numerous documents, with controlled distribution to various stakeholders based on complex user permissions and organizational structures. ### 13. Well organised but UI could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Asset Bank?** Cohesive information across the organisation, ability to add licensing details etc **What do you dislike about Asset Bank?** Hard to change output settings, search function not great, filter function not great, selection tool not great **What problems is Asset Bank solving and how is that benefiting you?** Making assets available to wider org in a structured way that takes into account licensing and many other meta data ### 14. Customizable Visual Asset Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Asset Bank?** Asset Bank has been an integral part of visual asset management for our global creative teams. Being able to customize it to our needs has been immensely helpful. **What do you dislike about Asset Bank?** Improvements to Reporting would be beneficial. In the past I have wanted to pull reports for specific metadata and it was not easy to generate those numbers. **What problems is Asset Bank solving and how is that benefiting you?** Asset Bank allows us to store all visual assets for our global creative teams easily. ### 15. Easy to use DAM with amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel I. | Design Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Asset Bank?** Our team recently transitioned across to the new cloud based version of Asset Bank and i've been really impressed with how smoth the process went. The team at Asset Bank have been extremely helpful and made suggestions and recommedations based on how we would be using the system and spetn time understadning our needs. They have chekced in regularly and been proactive and even suggested ways of promoting it internally to our staff to increase staff uptake. Uploading content and mantaining the system is easy, which is great for our small team. The other admins have found it easy to use and intuitive. Any issues we have had have been dealt with very quickly when we have raised a ticket, all in all i'm very happy with the platform, its interface, the way it can be cusotmised and set up to suit our needs and how easy it is to maintain. **What do you dislike about Asset Bank?** The AI functionality is not perfect, so we do find that we have to go through and check the auto tagging functionality, but generally its picks up on 50% useful things and 50% slightly wrong or inaccurate, but i know that is new tech that is still being improved and developed. **What problems is Asset Bank solving and how is that benefiting you?** Central storage area for photos and other assets, with insight and data on to when thy are being used. Tagging and recording information about when, where and who are in our images. Using Lightboxes to share selected assets with external users. ### 16. AssetBank is a great way of housing all your companies images in one searchable place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Asset Bank?** Assetbank can house all your images and make it really easy for all colleagues across your business to access your images in a centralised place. It means you don't need any one person allocating images to collegues. The search function works well, as long as you have a well structured keyword system in place. The storage is robust and all images are kept behind a secure password protected system, to insure GDPR compliance. **What do you dislike about Asset Bank?** The images always had watermarks on when reviewing them on screen. Thsi meant you couldn't always see the images clearly. However, we are now updating our system, so we can hopefully get this removed. **What problems is Asset Bank solving and how is that benefiting you?** Ot means we don't have to have someone chosing and allocated images to different members of staff. Thsi makes project work flow much more efiicent. ### 17. Powerful product with incredible support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Asset Bank?** Hands down the best level of person to person support for any service I've encountered. Our dedicated contact is very responsive and just the other side of an email. They're very accomodating and have really helped us on our journey. Our cintact has a real depth of knowledge and is as much a consultant as a support contact. **What do you dislike about Asset Bank?** Compared to some products out there it doesn't look quite as slick, but actually it's got everything you'd expect and more as regards features. **What problems is Asset Bank solving and how is that benefiting you?** It helps us manage an eaily searchable digital asset library, comply with GDPR, record copyright and licencing and also allows end users to downlaod appropriate resolutions, croppings and file types which saves on other software licences and training. ### 18. Great customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Asset Bank?** I think the quick, friendly and actionable customer support has been key in our decision to move to Asset Bank. **What do you dislike about Asset Bank?** It's UI is maybe not the prettiest, but this does not get in the way of it's functionality. **What problems is Asset Bank solving and how is that benefiting you?** Allowing us to store and sort through our vast collection of files in a much more efficient way than other more household storage services (Dropbox, OneDrive, etc.). ### 19. Asset Bank DAM **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn H. | Sr. Director IP and Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Asset Bank?** We have used Asset Bank for over five years and have found their training and support staff incredible knowledgeable and helpfu **What do you dislike about Asset Bank?** The system has not been compatible with NetSuite but hoping this will change in the future. **What problems is Asset Bank solving and how is that benefiting you?** We are able to keep all of our assets in on secure safe DAM. Easy to use transfer for large files and metadata! ### 20. Asset Bank provides a tool for management of multiple artist files **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa N. | VP Licensing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Asset Bank?** Customer Service Tranining Ability to share large files in a secure way **What do you dislike about Asset Bank?** We use for raw art files only so ideally we could link to marketing collateral **What problems is Asset Bank solving and how is that benefiting you?** AB allows us ot keep a source file for all of our art files ### 21. Fantastic DAM with great cutomer service and help **Rating:** 5.0/5.0 stars **Reviewed by:** Steve V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Asset Bank?** Asset Bank is a fantastic DAM. We use it for our Print PDF files and it can search for strings of text and then add them to a custom lightbox. Mulitple examples of time saving features that not only help search for pdfs but also let the customers think you have a Magic Wand. Answering queries within minutes. We also use it to send out reminders when the document review date expires and automated emails get sent direct to the customer. **What do you dislike about Asset Bank?** To be very honest there is really nothing that asset bank can't do. So nothing to dislike. **What problems is Asset Bank solving and how is that benefiting you?** They are constantly updating the Application in order to move with the times. Adding new features regulary. **Official Response from Vojta Duchek:** > Many thanks for your review, Steve! ### 22. Fantastic Customer Service and a Versatile Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Julia N. | Brand Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Asset Bank?** Our Customer Support lead, Angela, is absolutely fantastic! She provides regular attention to our account and has taken initiative to ensure there are continuous improvements. Asset Bank as a software is very versatile and used on a daily basis by our company. **What do you dislike about Asset Bank?** Like any software, there is a learning curve to Asset Bank. However, this does mean that I am continuously discovering new things that the software can accomplish or efficiencies that are available. **What problems is Asset Bank solving and how is that benefiting you?** Asset Bank is our primary database for all photography, videograhy, and print collateral for the brand. It serves as a portal for a variety of external users and a key tool for our team. **Official Response from Vojta Duchek:** > Hi Julia, thank you for this glowing review. It's great to hear you are making the most of Asset Bank and that you are finding Angela fantastic - so are we! Thanks again. ### 23. Good Solution for Managing Assets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Asset Bank?** The best part of Asset Bank for us is being able to easily integrate a new Client's assets into our instance. We can separate assets by Client and furthermore provide additional categorization specific to that client. **What do you dislike about Asset Bank?** Not necessarily a dislike but feel their reporting can be a little more robust for reporting users and storage based on instance (or client). **What problems is Asset Bank solving and how is that benefiting you?** It is currently providing a solution for our clients in managing their assets for their distribution channel. ### 24. Great customer service and really useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Asset Bank?** It's easy to use, simple to share content with designers and helps keep our brand assets organised. Angela has been really supportive and always on hand to suggest how we can make the most of Asset Bank. **What do you dislike about Asset Bank?** It would be great to have an archive section for older assets. **What problems is Asset Bank solving and how is that benefiting you?** Organising our brand assets effectively. ### 25. A much welcomed upgrade from the local drives **Rating:** 4.0/5.0 stars **Reviewed by:** Maria B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Asset Bank?** Asset thumbnails help preview without having to download. Sharing with internal and external stakeholders is super easy and I can access our files from any computer. Whenever we've had issues (which has been rare) we always get fast support. **What do you dislike about Asset Bank?** Folders and folder structures can't be copied like you would on Dropbox **What problems is Asset Bank solving and how is that benefiting you?** We finally have one home for our marketing material and can share files easily across different divisions and externally. ### 26. A great product with even better customer care and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Asset Bank?** I like how intuitive and user friendly it is. The online help and resource centre for admin users has a wealth of knowledge and guidance and support requests are always answered extremely fast and with patience and grace. **What do you dislike about Asset Bank?** The reporting function could be so much better. I find this function quite limited in terms of filter criteria for reports. I think the search engine on the help and resource centre could be imporved. Sometimes I have to scroll throuhg quite a few articles to find what I am looking for. **What problems is Asset Bank solving and how is that benefiting you?** It does a great job at providing an easy to use central resource and slowly but surely, it is encouraging people to use this central repository to share great assets the whole university can benefit from, instead of clogging up local drives and creating duplication of work. ### 27. Asset Bank is a feature rich platform that is essential to our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Asset Bank?** Asset Bank has an incredible support team that have helped me quickly learn the administrative features of the platform. They have been patient with my support requests and offered thorough and informative support at each time of asking. **What do you dislike about Asset Bank?** This isn't necessarily a criticism of the platform, but instead an acknowledgement that with the platform’s expansive functionality comes some complexity. It is important to understand how your Asset Bank might expand in the future when setting up your permission levels. You need to maintain good practices at all times to stay on top of your settings. **What problems is Asset Bank solving and how is that benefiting you?** Asset bank is essential to our in-house creative agency. We use it to store, manage and distribute all the assets we create. The ability to create groups and manage permission levels helps us control access to certain items as needed. **Official Response from Vojta Duchek:** > Hi Daniel, many thanks for your feedback! Much appreciated. ### 28. Reliable DAM vendor **Rating:** 4.5/5.0 stars **Reviewed by:** Ricard M. | Group Digital Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Asset Bank?** Their support team is always available to help, and they have robust software that can be customised as needed. **What do you dislike about Asset Bank?** Not dislike but may be seen as a weakness is their niche position in the DAM landscape, it has not embed PIM capabilities **What problems is Asset Bank solving and how is that benefiting you?** Years before the Cloud solutions emerged, we stored all marketing assets in the Assetbank, making convenient access and sharing to the rest of our company and third parties with the necessary access rights and permissions. Thanks to the workflows, the system is integrated into the lifecycle of the asset's production and distribution. Recently Asset bank was integrated with our PIM, and thanks to the embedded Asset Transformation tool, we automated and speed-up the website content entry. **Official Response from Vojta Duchek:** > Thank you for the stars and your feedback Ricard! ### 29. Asset Bank is such an improvement! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Asset Bank?** It's easy to navigate, user-friendly and fast! You're able to easily find assets. And you can make it look engaging by adding images to folders! **What do you dislike about Asset Bank?** There aren't really any downsides. My only recommendation would be to allow non-admin users the ability to create folders. **What problems is Asset Bank solving and how is that benefiting you?** It helps us be more efficient - locating, downloading and uploading assets is very quick! It enables us to share content easily with external stakeholders ### 30. Easy asset organisation with fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah M. | Brand and Design Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Asset Bank?** Their customer service. I've had a few instances where I've needed to contact them to question potential bugs in the system. Not only have the recognised theses bugs, they've fixed them within days on each occasion, which is very impressive. **What do you dislike about Asset Bank?** When I first took over as an admin, not everything on the system was intuative. However they do have a lot of training resources, and if you're still looking for help, their customer service is first rate! **What problems is Asset Bank solving and how is that benefiting you?** There have been a few technical bugs that I've encountered, but the customer service team identified them and set them right very quickly. **Official Response from Vojta Duchek:** > Thanks for such a great review Bekah! ### 31. Brand Assets Library **Rating:** 5.0/5.0 stars **Reviewed by:** Larissa V. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Asset Bank?** User-friendly, easy to navigate and search, great sharing options, easily customizable design, timely updates, efficient and professional customer support **What do you dislike about Asset Bank?** Nothing. Asset Bank will always assist with finding a solution for whatever improvements are needed. **What problems is Asset Bank solving and how is that benefiting you?** As a global wine and spirits brands producer, we have many marketing assets that need to be organized and timely shared with all our partners. Clear structure, different levels of user permissions, and fast and easy sharing options are essential for us. **Official Response from Vojta Duchek:** > Hi Larissa. Many thanks for sharing your experience with Asset Bank. Happy to hear it's making work easier for you and thank you for the five stars! ### 32. The intuative nature of Asset Bank.. **Rating:** 5.0/5.0 stars **Reviewed by:** Denise S. | Director of Compliance - IP, Copyright & Trademark, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Asset Bank?** My team has no issues locating and downloading any digital asset they may need for a marketing project or a production project. **What do you dislike about Asset Bank?** There haven't been any issues with Asset Bank. My team is very happy with the platform. **What problems is Asset Bank solving and how is that benefiting you?** Asset Bank's reliability and ease of use are making our team more productive. Previous digital asset management programs have had numerous issues causing delays in finishing and/or being able to complete projects in a timely fashion. **Official Response from Vojta Duchek:** > Hi Denise, thanks very much for your feedback! ### 33. Asset Bank meets all our requirements perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Asset Bank?** Asset Bank can do everything a DAM must be able to do. It is very intuitive, flexible and customisable. It offers a lot of helpful options, especially at the attribute level and when linking assets to each other. The onboarding and transfer of our assets from the previous media database to Asset Bank has worked very well. The customer service and support are excellent. **What do you dislike about Asset Bank?** At the moment, there is nothing we dislike about Asset Bank. **What problems is Asset Bank solving and how is that benefiting you?** We have about 60,000 assets that need to be found quickly and easily. Asset Bank allows our organisation to have external people (e.g. photographers) upload their assets to Asset Bank without logging in. In doing so, embedded metadata can also be automatically transferred into the attribute fields defined for this purpose, which saves a lot of effort. The approval process and the different user types support the processes within our various organisational units. In addition, Asset Bank is very accessible for people with disabilities. **Official Response from Amy Burchill:** > Thank you for such a glowing review! We are so happy you're having such a good experience with your Asset Bank. :) We're always on hand to support you, so do get in touch if you ever need any quick tips or more in-depth consultancy to help make the most of your DAM. Thank you! Amy ### 34. Solid, reliable and fast digital asset management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Asset Bank?** The all-over reasoned solution. It is an easy to understand management tool with an integrative user interface. Managing assets on a business level is pretty easy and a roles and permissions system gives full control on assets visibility. And, important: stability and reliability. Very few incidents! **What do you dislike about Asset Bank?** The process following the upload queue is a bit slow sometimes. There could be some more report options and more detailed and different tracking of assets. **Recommendations to others considering Asset Bank:** If you need a good, easy to use and reliable asset management solution, you are right at Asset Bank. **What problems is Asset Bank solving and how is that benefiting you?** Few problems have to be sorted. We benefit strongly from the excellent availability of our press images and relevant marketing assets. Easy exchange of assets with external partners is increasing our velocity. **Official Response from Amy Burchill:** > Thank you for your review! We are thrilled that you are having a positive experience with Asset Bank :) We launched a new uploader recently which enables you to upload more than one asset at a time and edit each one while you wait. If you're not yet using it, you can follow the guide below. Any problems, please do get in touch. We are always happy to help! Thank you, Amy ### 35. The Makaton Data Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen H. | Chief Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Asset Bank?** We've been working with AssetBank for around 18 months, where they have supported us to get our database of 60,000 Signs, Symbol and Video Assets uploaded, catalogued and established within an easily searchable and accessible format. Through their Open API system, and working with our digital partners to link the AssetBank Digital Asset Management system to our IMIS (ASI) Membership system, enabling over 30,000 users to access the database 24/7. The Onboarding, Customer Service and support has and continues to be outstanding. **What do you dislike about Asset Bank?** The only downside we have found is the reporting within Assetbank, which can be a little clunky, but overall we still believe it's the best system for our needs, and I know further intergrations and reporting is planned. **Recommendations to others considering Asset Bank:** I would strongly suggest having a look at the Assetbank system, its well worth the time invested. **What problems is Asset Bank solving and how is that benefiting you?** We have a Membership base of 50,000 People and we wish to give all our members 24/7 access to our database of over 60,000 Assets made up of Signs, Symbols, Video and wider resources. This needs to be across a range of platforms from PC, Tablets and Telephone devices. The web-based system operates well across the range of formats used by our Userbase, providing a simple and easy format for accessing the database. **Official Response from Amy Burchill:** > Dear Stephen, Thank you for your review. We are so pleased to hear Asset Bank has helped you store and access your vast selection of assets. For a company with a membership base of 50,000 people, it’s important you have a swift and easy sign-on process and we support this by providing Single Sign On integrations with permission mappings to manage user registration across the business. We appreciate your comments regarding the reporting section of Asset Bank and, as you pointed out, we aim to improve this functionality in the future. For the time being, we have a great Admin Dashboard that provides a quick overview of the day-to-day statistics of your Asset Bank. Here you can see top searches, failed searches, approval requests and most popular searches up to and including the last year. You can find out more via the link below, or, if you’d like to talk to one of our team, drop us a line at: support@assetbank.co.uk Kind regards, Amy ### 36. Asset Bank for Print studio requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Steve V. | Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Asset Bank?** The Assetbank interface makes uploads and downloads so easy to use. We had a specific amount of requirements and Assetbank met each criteria easily. The thumbnail preview are larger than normal so make browsing a much better experience **What do you dislike about Asset Bank?** There isn't really anything to dislike about it. **What problems is Asset Bank solving and how is that benefiting you?** We have customers that have expiry dates on the documents. With assetbank we can add expiry dates to the documents and then set the notification email to be fired out a a specific number of days before expiry. ### 37. Powerful and customisable system that meets our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Asset Bank?** - Asset Bank software allows us to customise the system based on our very specific need - The software allows very deep and granular admin settings for each user group, user account, folders/categories of assets, individual attributes, which means we can customise the permissions in a very very detailed manner - enabling us to give very specific viewing/editing rights to different groups of users based on different categories of assets and even based on the tagging of the assets - Good customer support that rectifies all the software bugs - Considers our feedback for improvements/enhancements **What do you dislike about Asset Bank?** - More advanced features are available to users who host their Asset Bank software on Asset Bank cloud, so it means that users who wish to remain on their local premise (e.g. leave their software installed on their local server) will not be able to benefit from these advanced features - The admin settings can be very detailed, so it may be tiring on the eyes of the admin users if they are making major changes **What problems is Asset Bank solving and how is that benefiting you?** We are able to share assets to different users in our organisation, and limit their access to certain assets based whether they require access or not. It helps our users speed up searching for photos and videos for their workflow. ### 38. Asset Bank - smart resource, friendly support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Asset Bank?** Having a web-based DAM system hosted by Asset Bank themselves takes a lot of the strain out of maintaining this kind of resource. The option to create lightboxes and send collections to colleagues - even non-users - is a big plus. Asset Bank has a lot of useful functionality that we haven't had the time to explore yet. **What do you dislike about Asset Bank?** If your institution has a single sign-on process for logging into systems, Asset Bank struggles a little with this. The user account request process can get bypassed and new users end up automatically being given an account without moderation. **What problems is Asset Bank solving and how is that benefiting you?** An extra module in our package enables us to store consent forms and 'link' them to the set of images concerned. Very useful to keep track of permissions. ### 39. The perfect platform for content sharing with our partners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Asset Bank?** How complete are the information that you can include in the uploaded assets. **What do you dislike about Asset Bank?** Right now I don't dislike something, because with the Asset Bank team I found the solution to every problem **What problems is Asset Bank solving and how is that benefiting you?** Content sharing with all our worldwide partners, this is the main goal of Asset Bank for us. ### 40. Quick support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Asset Bank?** The platform is generally straightforward to use, and whenever I've had any issues, the support team were quick to reply and sort out any problems. **What do you dislike about Asset Bank?** There are quite a few options that seem over-complicated for what they - they could be removed or simplified to make for a better experience. It makes using the platform a bit clunky and not as intuitive as it could be. **What problems is Asset Bank solving and how is that benefiting you?** Easy storage and management of assets. ### 41. Good experience, API works fine but with few limitation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Asset Bank?** UI, integration and attributes are great **What do you dislike about Asset Bank?** API and documentation must be improved once there are very simple examples **Recommendations to others considering Asset Bank:** Good interface, amazing support **What problems is Asset Bank solving and how is that benefiting you?** Performance while requesting much data from API ### 42. A great service **Rating:** 3.0/5.0 stars **Reviewed by:** Nuria G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2019 **What do you like best about Asset Bank?** The ability to download photos in the formats you configured saves storage space and time. We also like the ability to share lightboxes. We can share photos in pre-configured formats and set them to expire, so we don't have to worry about removing their access. One image and several download resources available. **What do you dislike about Asset Bank?** I can't think of anything. The setup process and content import can take some time. Some customizations I requested required additional development time, which should be standard, in my opinion. Keeping up with maintenance can be challenging with numbers like these. **Recommendations to others considering Asset Bank:** I recommend this product to anyone who has a larger volume of images that need to be stored and found quickly. I recommend this product to anyone who has a larger volume of images that need to be stored and found quickly. **What problems is Asset Bank solving and how is that benefiting you?** This keeps us more organized. Trying to provide resources in two offices. Providing an easy way to create photo stories in slides that can be easily embedded in our website. It's great for sending images - great for public relations. ### 43. Beautiful and Highly Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Beth M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Asset Bank?** This platform is the perfect combination of function and form. It's beautiful and very easy to navigate through. There are ways to customize everything on the backend so it does get technical, but it's not overwhelming to understand. The pricing structure is very affordable, too, if you're searching for something beyond a basic DAM that works really hard. **What do you dislike about Asset Bank?** The initial process of thinking about how we work so that we could configure AssetBank perfectly to our process took awhile, so only because I am impatient, that was a small burden. But you really have to put that upfront work into it, or anything really, to be successful. **What problems is Asset Bank solving and how is that benefiting you?** We were trying to organize our photography assets. We're a small in-house group that produces over 200 shoots a year. Trying to curate the right assets for various web and print projects was taking hours! Our team needed to be more efficient. Also, we needed a fast way to upload and tag images and AssetBank had the best process for that task. AssetBank also provides advanced downloading capabilities so that users can download and crop images to preset sizes. ### 44. Asset bank easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Asset Bank?** I like the publishing and API feature which I use all the time, and also how easy it is to use. **What do you dislike about Asset Bank?** sometimes there can be too many steps to uploading images **What problems is Asset Bank solving and how is that benefiting you?** This is great for us because we are able to add one image to asset bank and publish it to multiple locations like the website and our printers. ### 45. Top Class **Rating:** 5.0/5.0 stars **Reviewed by:** Harry D. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2018 **What do you like best about Asset Bank?** Asset Bank offer a hands on customer experience and are there to help you achieve your desired outcomes from within their system. There is a surprising amount of personalisation too! **What do you dislike about Asset Bank?** Nothing. I have not found any issues with them or their system. If there is something that the system can't do, they try and find a way to make it happen and work for you! **Recommendations to others considering Asset Bank:** Even if you are not sure they are the best option, ask them the question. We have found them to be accommodating and exploratory in their approach. **What problems is Asset Bank solving and how is that benefiting you?** We have been able to do far more through Asset Bank than our previous solution. ### 46. Simple to use yet powerful Digital Asset Management system... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Asset Bank?** Simply intuitive interface coupled with powerful yet not intimidating administrative functions make this an ideal software to support asset management in the packaging industry **What do you dislike about Asset Bank?** generally very responsive - occasionally unable to oblige with development/change requests **What problems is Asset Bank solving and how is that benefiting you?** Supplying asset management services to clients ### 47. First time user & admin **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2018 **What do you like best about Asset Bank?** How well the site can be customised/branded **What do you dislike about Asset Bank?** The setup/under the hood type updates to folders/users/categories could be simpler **Recommendations to others considering Asset Bank:** Talk to the Asset Bank team, they have some great suggestions on how to get the most from your product **What problems is Asset Bank solving and how is that benefiting you?** Storage and distribution of large photography and video files. Benefits include freed up local storage space and high level reporting. ### 48. Great software and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2017 **What do you like best about Asset Bank?** The extreme great service provided buy the consultants at Asset Bank (specially Chris Gibbs). The quick and great service, always helpful, dynamic and extremely profesional. **What do you dislike about Asset Bank?** Nothing! We were pleased with both the product and service. **Recommendations to others considering Asset Bank:** No doubt! **What problems is Asset Bank solving and how is that benefiting you?** We implemented Asset Bank for one of your clients 5 years ago. This year we revamped the site with Asset Bank latest release and we restructured the site. The help from Asset Bank during migration was KEY! ### 49. The solution we were looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Patti S. | Operations Coordinator, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2017 **What do you like best about Asset Bank?** Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of years—finally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform. But it's the support of the Asset Bank team that puts it over the top. At every turn in the process, the answer was “yes, we can do that” or “we will figure out how to make it happen.” Training that could have been boring was to-the-point and customized for our needs. Throughout the consultancy process, the Asset Bank team consistently transformed what seemed insurmountable challenges into conquerable bite-size chunks. **What do you dislike about Asset Bank?** If there's anything to dislike about this incredible DAM, it's that it makes so many things possible you can dream bigger than you ever dared to before about the humble, yet essential task of file management. Work through the process as slowly as you want, knowing the Asset Bank team will not pressure you in any way. Unlike other companies eager to close the deal and get your setup off their plate as quickly as possible, Asset Bank took the time to make sure we got it right the first time and helped us find functionality to fit our specific requests. The only thing you have to worry about is articulating what you need. Whatever it is, they will make it happen! **Recommendations to others considering Asset Bank:** If you're looking for a new DAM, don't hesitate! Asset Bank is the one you are looking for. Easily one of the best decisions we have made, and they will work with you to make sure it fits your needs and budget. **What problems is Asset Bank solving and how is that benefiting you?** After years trying to work with systems not suited to meet the demands we were placing on them, Asset Bank brought together all the functionality we were looking for in a platform to archive our documents, photos, and dozens of other file types generated from 30 years of being in business. It was intimidating to start the search for a new DAM, but Asset Bank jumped off the list as the clear front-runner, and proved the best even after rigorous comparison with competitors. We are looking forward to saving time and frustration locating our files and collaborating on them across our various teams here in the office, and even internationally. ### 50. Fast and reliable. **Rating:** 4.0/5.0 stars **Reviewed by:** Kenn R. | Regional Web Manager (Lowrance), Consumer Electronics, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2016 **What do you like best about Asset Bank?** Most all of the content on the app is maintainable by the admin. Multi-lingual support is also an important feature. The search features are very extensive and are even adjustable via the Administrative interface. The automatic creation of thumbnail images is also a nice feature. This saves lot of time by not having to create and upload multiple image sizes. **What do you dislike about Asset Bank?** No global support. European workday hours only. An online ticket tracking system would also be helpful to be able to track open issues and past resolutions. Currently, I have to look back through my email to find answers to past questions. It is also a bit of an issue that I don't have access to some of the settings which are located in a file within the file structure of the site. When you go with the hosted solution, this access isn't available. **Recommendations to others considering Asset Bank:** A fully-hosted option is available. This is really nice so you don't need to worry about having the infrastructure to host internally. Support is responsive within the business hours of the UK. **What problems is Asset Bank solving and how is that benefiting you?** Sending a quick link to a lightbox with all of our new product assets in once place has saved time and allows us to update the content without having to send subsequent emails. We can keep all of the assets up to date and current and not involve our customers in any version control issues. They always see the latest product assets is the lightbox. **Official Response from Nick Vowles:** > Hi Kenn, Thanks very much for your feedback. I know we are in contact with you already but I hope you don't mind me responding to your points for the benefits of others reading this review? You're correct that we don't currently offer global support 24 -7. We are actually exploring what we can do in this area. Some of our global customers don't mind the existing support hours as they feel can they can send us a request at the end of their day and then come in the next morning and it's resolved! You'll be pleased to hear we have a Zendesk support portal which makes it easy to track current and archived tickets, here's the link https://brightinteractive.zendesk.com/. We're also developing more features for admin users to allow extended customisation of Asset Bank. We'd be delighted if you join in with other admin users to give us more feedback on what you want. Hope that helps and thanks again, Nick ## Asset Bank Discussions - [Can we host Asset Bank on our own servers?](https://www.g2.com/discussions/can-we-host-asset-bank-on-our-own-servers) - 2 comments, 1 upvote - [View Asset Bank pricing details and edition comparison](https://www.g2.com/products/asset-bank/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+11%3A46%3A18+-0500&secure%5Bsession_id%5D=76ab0fb4-1147-48e4-bbf6-fdb7290af6f4&secure%5Btoken%5D=6bfdf25023bad8d7341aa28edaa7b835aa5868b7b08b115344eddeb9003e6395&format=llm_user) ## Asset Bank Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Media Types** - Video - Audio - Images **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software **Agentic AI - Digital Asset Management** - Cross-system Integration ## Top Asset Bank Alternatives - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,128 reviews) - [Brandfolder](https://www.g2.com/products/brandfolder/reviews) - 4.4/5.0 (1,371 reviews) - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - 4.4/5.0 (619 reviews)