Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"I am happy with the speed and the quality of the text recognition"
4/5
What do you like best about AssemblyAI - Speech to Text API?

Speaker recognition and the precision of the word recognition Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

That the live speech to text doesn’t recognize speaker Review collected by and hosted on G2.com.

Fábio G.
FG
Fábio G.
CTO
Small-Business (50 or fewer emp.)
"CallCenter transcribe calls"
4.5/5
What do you like best about AssemblyAI - Speech to Text API?

Precision and confidence are great for my use. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Some features are not available for my language (pt_BR) Review collected by and hosted on G2.com.

Response from Madison Boyd of AssemblyAI - Speech to Text...

We're glad to hear that you find our precision and confidence great for your use! We understand that language support is important, and we are continuously working to expand our language capabilities. Keep an eye on your inbox for future updates!

We appreciate your feedback and will take it into consideration for future updates!

Verified User in Research
UR
Verified User in Research
Mid-Market (51-1000 emp.)
"Easy to use speech to text solution"
4.5/5
What do you like best about AssemblyAI - Speech to Text API?

Their documentation was very easy to work with. I was able to hit the ground running within minutes. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Faster transcription would be appreciated. Review collected by and hosted on G2.com.

Response from Madison Boyd of AssemblyAI - Speech to Text...

We're glad to hear that you found our documentation easy to work with and were able to get started quickly. We recently launched major updates to latency in both our async and our streaming models. Hopefully you are feeling the impacts of these updates with your use case! Thanks for your feedback!

JS
Jacob S.
Founder/Software Developer
Small-Business (50 or fewer emp.)
"Overall, the Perfect Product!"
4.5/5
What do you like best about AssemblyAI - Speech to Text API?

Assembly has been the go-to for our business for all things Speech to Text related. We love the ease-of-use with integration, extremely clear documentation (implementation), phenomenal support, and accuracy of the speech to text recognition.

Assembly has kept up with our startup's high volume of requests. We grew quickly from 0-180,000 users within 7 months and used Assembly from our very first MVP into our full scale production versions now. We have had practicaly no issues throughout this process - and if we did - support was quick to provide a solution.

In addition to all of the above, the price for the product is perfect. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

They are limited in the number of languages they offer. While I haven't done extensive competitor research, I believe that others may offer more language variety which we would greatly benefit from in our app.

The other downside is the number of customizable outputs from the API. We wanted our Speech to Text output to deliver us an SRT file that only displays one word at a time on the screen (since this is a popular format on social media). Assembly does not support these kinds of customizations - however, they did offer a solution for this that requires custom code post-processing of the API call which we appreciated.

Therefore, while there are a few small drawbacks, we have been able to accurately deliver speech-to-text recognition to our 180,000+ users thanks to Assembly. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Best in class speech transcription"
4.5/5
What do you like best about AssemblyAI - Speech to Text API?

AssemblyAI's transcription service is easy to setup and use, while being extremely stable for month. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Nothing comes to mind. I would like more regular information how it compares to competitors as this is a fast moving market. Review collected by and hosted on G2.com.

Response from Madison Boyd of AssemblyAI - Speech to Text...

Thank you for your positive feedback on our transcription service. We are committed to providing a stable and user-friendly experience. We will also take note of your request for more regular information on how we compare to competitors. We post benchmarks along with most of our launches, and are always looking to provide customers like yourself with the most up-to-date market data.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Good transcription"
3.5/5
What do you like best about AssemblyAI - Speech to Text API?

The great simplicity of usage, with 10 lines of python you are ready to transcript audio. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

The dashboard is awful, the usage stats are not great and is difficult to handle multiple users. Review collected by and hosted on G2.com.

Response from Devon Malloy of AssemblyAI - Speech to Text...

Thank you for your review! We're glad you appreciate the simplicity of our Python SDK—making powerful transcription accessible with just a few lines of code is exactly what we aim for. I wanted to let you know that we actually launched a completely redesigned dashboard right around the time of your review! We'd love for you to check it out and see if it addresses some of your concerns about usage stats and overall experience.

Multi-user management is actively in development and is one of our top priorities. You can track our progress see upcoming features on our public roadmap here: [ https://assemblyai.atlassian.net/jira/polaris/projects/AR/ideas/view/7299742 ]. Please don't hesitate to reach out to our team at [support@assemblyai.com] with your thoughts—our input directly influences our product development priorities!

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Great documentation, super-easy API, several features and good customer service"
4/5
What do you like best about AssemblyAI - Speech to Text API?

The documentation and playground is great as well how well thought the APIs are. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

The dashboard lacks some usage analytics features. Review collected by and hosted on G2.com.

DC
Danilo C.
Parter
Small-Business (50 or fewer emp.)
"Good quality and speed with a high price."
3.5/5
What do you like best about AssemblyAI - Speech to Text API?

Most of the transcriptions performed achieve good results, but we face challenges with lower-quality audio (which is common in Brazil). The pricing charged in dollars is hindering progress (as we operate in Brazil). Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Challenges with low-quality audio (common in Brazil) and pricing in dollars. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Accurate and consistent ASR"
4.5/5
What do you like best about AssemblyAI - Speech to Text API?

AssemblyAI produces reliable ASR results at a great price. Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Most of the time, AssemblyAI provides an API with excellent uptime and few errors. There are occasional bugs that crop up, and it can take a while to get a bug or edge case resolved. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Fast, good up-time, easy to use"
4/5
What do you like best about AssemblyAI - Speech to Text API?

AssemblyAI's speech to text api has been very helpful for my proof-of-concept work. It has been easy to use, easy to implement, and reliable! Thanks! Review collected by and hosted on G2.com.

What do you dislike about AssemblyAI - Speech to Text API?

Nothing so far – the API has worked well and met my needs. Review collected by and hosted on G2.com.