I like the ease of Assembly Neos. It's user-friendly and very customizable. We love how we can generate templates we use daily and organize document types to make searching easier. I use the feature to tag emails often and calendar deadlines primarily through Assembly Neos, which integrates well with our Outlook calendar. Review collected by and hosted on G2.com.

It seems to be more geared for personal injury firms. We do not handle those types of cases, so some of the tabs are irrelevant to us. We do not use everything Neos has available - simply because we do not know how. The firm is doing more self-teaching and self-discovering rather than utilizing Neos Academy or reaching out for assistance. We have barely tapped into all the things Neos can do for us. Review collected by and hosted on G2.com.

Neos keeps all the case documents well organized and all the case information is easily accessed. I like how Neos makes it easy to upload new documents into each client file. Also the AI feature has saved me so much time on summarizing client docs. Review collected by and hosted on G2.com.

The layout could be better. I'm coming from Trialworks and the tabs in that program, and what each tab contained, were better in my opinion. I think the tabs in Neos are a bit clunky and it's hard to find certain client information - whereas in Trialworks it was right there and made sense on where to find it. Review collected by and hosted on G2.com.

The best part of Assembly Neos to me is its ability to seamlessly integrate with tools that we already use, e.g. Slack or Google Workspace. The integration of everything makes it all a moving flow so I do not waste time in moving contexts. It is also easy to use despite the variety of its features. I find myself using it every single day of the week and it has become something I rely on in order to get our team on course and our day to day running smoothly. Review collected by and hosted on G2.com.

The thing that frustrates me the most is that some of the features seem to be stiff and thus, I cannot always place them as I wish. Those constraints can be felt since I spend a lot of time in the software. It worked well to implement, and the regular updates are disruptive to our schedule at times, particularly when the update temporarily impacts the interface with our existing systems. It is not that disastrous, but it is sufficient to divert my attention and decelerate the pace on hectic days. Review collected by and hosted on G2.com.

I am a great fan of the way Assembly Neos structures day to day teamwork. I look at it regularly to see which tasks should be addressed, monitor updates and track the progress in projects. The fact that everything is available under a single roof means that one does not need additional messages or follow-ups. Its functionalities are dedicated to what is essential in team coordination and its consistent use has made teamwork less stressful and allowed all the participants to keep on track. Review collected by and hosted on G2.com.

The limitation of Assembly Neos is that certain functions to control overlapping or multistep tasks are insufficient. Adjusting assignments manually or monitoring some information not on the platform, I sometimes need to do the same, which reduces productivity. I am using it on a daily basis and hence these restrictions are frequent. Although it is better to use it in day-to-day coordination, projects involving multiple interdependent tasks may need additional effort to coordinate. Review collected by and hosted on G2.com.

I like Assembly Neos for its structure and organizational methods. I enjoy the modern features such as client communication methods including text messaging and emailing. The ability to subcategorize case files' documentation makes it easy to find what I have worked on or saved for future reference. The client communication helps me maintain consistent communication with my clients efficiently, ensuring their satisfaction. Review collected by and hosted on G2.com.

I believe perhaps the Calendar glitches that occur, on occasion. Updating the calendar and being able to access it as easily as other times. Furthermore, making sure that the calendar entries are easily accessible and viewable to others within my firm. Review collected by and hosted on G2.com.

The feature I find most attractive about Assembly Neos is the fact that I can develop and implement internal bodies of knowledge faster without having to deal with several platforms simultaneously. The presence of Slack and Google Workspace integration keeps updating it easy, and the ease of use allows me to train new members of my team without much work. The features of organizing the content and tracking the engagement are enormous and it has actually assisted our team to ensure that the information remains consistent and is available on a daily basis. Review collected by and hosted on G2.com.

The thing I do not like about Assembly Neos is that some of the customization features can be considered restricted, particularly when it comes to workflow automation. These limits at times slow down internal processes with our high frequency of use. The number of features is also not bad, but some of them seem immature, and despite attentive customer service, can sometimes create small seams, affecting the efficiency of the knowledge management process in our company. Review collected by and hosted on G2.com.

I work at a law firm, and Assembly Neos is our case management system. I really like that its format is easy to find what you're looking for, which makes my job more efficient since I don't have to waste time looking around for what I need. Review collected by and hosted on G2.com.

I don't like the plug-in for Outlook. It's awful because it barely works and constantly logs me out. It also auto-selects the category 'provider' even though we don't use that. We use 'case name.' I would prefer if the case had its own email address that I could just cc on emails, and it would automatically save to notes. Review collected by and hosted on G2.com.

I love Assembly Neos for its AI features and easy accessibility, which have made my work extremely convenient and time-efficient. I appreciate being able to link my email with Neos and having the AI summarize my calls, making it much easier to stay on top of tasks. The initial setup was very easy and straightforward, and this has made my experience with the software great. Review collected by and hosted on G2.com.

I would sometimes struggle to access my account. I sometimes run into bug issues where the website is down. Review collected by and hosted on G2.com.

I really like the organization of all the legal service tabs and file management services in Assembly Neos. It helps with streamlining workflows and has improved my productivity significantly. I appreciate how it handles client communication and tracks cases with customizable checklists. I'm very satisfied with how Assembly Neos works for our legal file management needs. Review collected by and hosted on G2.com.

I am satisfied with the product. Review collected by and hosted on G2.com.

Neos has been very helpful for our firm , helps us keep organized and generates reports when needed of any specific thing we need to narrow down .

costumer support is amazing especially if they cant get a hold of you at the moment they reach out many ways to connect with you and help with your issues Review collected by and hosted on G2.com.

Only thing i dislike that theres no Dark Version( Mode ) Review collected by and hosted on G2.com.