YX
Yer X.
Paralegal/Case Manager
Small-Business (50 or fewer emp.)
"Useful if all users in the office are trained on it."
3.5/5
What do you like best about Assembly Neos?

It keeps all information on a client in one location: case files/documents, calendar/appointments, etc. This helps keep the file organized and information needed at arms reach. Very easy to keep an office paperless when using Neos because all the information needed is on the Neos cloud. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Our law firm handles a variety of cases but it is 90% personal injury. The other types of cases include employment, insurance/contract and premises liability. It is difficult to use Neos if the initial set up of the system is geard only towards personal injury so unless you have been trained on how to set up the system, you are using personal injury checklists/reminders that do not apply. I make do with what I can using Neos for my non-PI cases, but I suppose if I received more training on how to set-up, there wouldn't be as many useless things for my other cases. Review collected by and hosted on G2.com.

MG
mirza g.
Legal Assistant
Small-Business (50 or fewer emp.)
"Neos is the BEST!!!"
5/5
What do you like best about Assembly Neos?

Neos is one of the best softwares out there for case management. I frequently use Neos almost every day. It is easy to navigate and easy to manage multiple cases. I love how I can connect it to my email and the ease ofintergration with other systems is one of my favorite features. When you have a group case the ease of implementation of neos helps organize everything while saving time. The system rarely ever has any issues. If there are any issues customer support is easy to get ahold of and solve issues pretty fast andthere isn't alot of downsides Neos the only thing i would say is a downside is theres only a certain amount of tabs you can have open and you have clear them before going to another file. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

The thing that is least helpful is that when you have a companion case you can easily copy a file or insurance on to your companion group but it doesn't stop it if its accidentally being duplicated. You have to check yourself to makesure its not duplicated. Review collected by and hosted on G2.com.

Monique A.
MA
Monique A.
Case Manager/ Assistant Office Manager
Small-Business (50 or fewer emp.)
"GREAT SOFTWARE"
5/5
What do you like best about Assembly Neos?

I like that you can count on Assembly Neos to keep you on track with tasks, it offers many features like texting a client from the application. It is also compatible with other applications like Microsoft Outlook. Additionally, Assembly Neos team is always readily available to help with any questions or training on any feature or tab you have questions on! Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Well, although I absolutely LOVE Assembly Neos there are some things that need improvements like any other software. Review collected by and hosted on G2.com.

ED
Emily D.
EDPNA/Office Manager/Head Paralegal
Small-Business (50 or fewer emp.)
"Went from Desktop Needles to Needles Neos Cloud"
4.5/5
What do you like best about Assembly Neos?

I feel that Neos makes it extremely easy to share and edit documents with co-workers. We are able to work remotely but also have everything at our fingertips. We also use the integrations to our advantage. The ease of generating documents and tagging emails to needles really speeds up the time we are able to complete tasks as easy and document preparing and saving contact with claimant to the file for everyone in the firm to review. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

We have a lot of issues with the updates causing issues in our firm getting work done adequately due to errors they provide. As long as neos is working well and has no glitches, we love it! Review collected by and hosted on G2.com.

Alyssah R.
AR
Alyssah R.
receptionist
Small-Business (50 or fewer emp.)
"great experience"
5/5
What do you like best about Assembly Neos?

With top-tier security, advanced reporting, and seamless workflow management, Neos helps firms focus on clients rather than administrative tasks. A game-changer for legal professionals, Neos is a must-have for optimizing practice operations. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

I can't even think of any downsides! I love using Neos! Review collected by and hosted on G2.com.

SS
Sara S.
Paralegal/Managing Partner Executive Assistant
Small-Business (50 or fewer emp.)
"Neos = efficiency in half the time at your fingertips."
4.5/5
What do you like best about Assembly Neos?

Neos allows our law firm to have access to fast streamlined, at your fingertips client information. This allows us to provide 24/7 client support whereever and whenever we need. We use Neos everyday at our law firm. I personally have accessed Neos in the evening and on the weekends to provide clients with needed support. That is one of the best features of Neos - you can access it from anywhere and on any device.

Some of the key features that we LOVE are: multiple client tabs open at once; text messaging; internal chat; drafting multiple documents at once. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

We are not crazy about the organization of files/documents within Neos. We used Trialworks before Neos, and we liked how Trialworks organized documents. Review collected by and hosted on G2.com.

GA
Genna A.
Litigation Paralegal
Small-Business (50 or fewer emp.)
"Best Personal Injury Software Program"
4.5/5
What do you like best about Assembly Neos?

Assembly Neos makes collaborating and staying easily connected with your team from anywhere. The templates alleviate the stress of consistently having to type the same thing over and over and reduce the chance for errors. There are many different ways to customize the software program to design your program to meet the needs of your business. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

At times, there have been issues with the calendar; however, Neos has been quick to resolve the issues. In addition, there technical support team is quick to respond to your concerns. The design of the software consistently changes as they are still in the process of perfecting the software program, therefore, do not get use to where the option buttons are within the program because it will likely change as soon as you get adjusted to the location. Review collected by and hosted on G2.com.

Gabriella M.
GM
Gabriella M.
Paralegal
Small-Business (50 or fewer emp.)
"Makes work more effective"
5/5
What do you like best about Assembly Neos?

I like how I can pull up reports on all my cases by case stage, Neos has a lot of features that make the work of a paralegal more effective. It helps us cut our work down to have more prodcutivity. Customer support is always avaliable for our IT team to help with any issues. It is so easy and simple to use, has all the fetaures you need to build a case up. We use Neos everyday to touch on cases. Any update on Neos, Neos will send you videos about the new implemented changes to ease the integration of these changes. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Only thing I do not like is how everyone can see your direct messages. Review collected by and hosted on G2.com.

CF
Casey F.
Attorney
Mid-Market (51-1000 emp.)
"Good product"
4/5
What do you like best about Assembly Neos?

Overall, I like Neos. It is relatively fast, using a software in a 'cloud' is overall more accessible and the software is visually appealing. It is generally user-friendly as well. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

The checklist is very slow to use, running reports is not very "user friendly" and sometimes it can crash/stop working throughout the day. Review collected by and hosted on G2.com.

EH
Ellison H.
Attorney
Small-Business (50 or fewer emp.)
"Great for Remote Work"
3.5/5
What do you like best about Assembly Neos?

Assembly Neos is great for busy attorneys on the go. You are able to access your documents anywhere and everywhere using their cloud system. I love the freedom it gives me and how easy it is to log-in. I don't need to worry about having to remote on to a server and worry about spending a long time going through access codes. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Neos seems to be in its early days for defense work. It would be great to see them expand into more defense-orientated products. Review collected by and hosted on G2.com.