--- title: Assembly Neos Reviews meta\_title: 'Assembly Neos Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 297 reviews by the users' company size, role or industry to find out how Assembly Neos works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 297 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Legal url: https://www.g2.com/categories/legal ---

### Assembly Neos Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** in navigating between client documents effortlessly. [(61 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1151231&qs=pros-and-cons#reviews)

Users value the **organized and efficient document management** system of Assembly Neos, enhancing productivity and collaboration. [(41 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150756&qs=pros-and-cons#reviews)

Users praise the **remarkable organization and search capabilities** of Assembly Neos, enhancing their case management efficiency. [(33 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150655&qs=pros-and-cons#reviews)

Users love the **phenomenal organization and ease of use** in Neos, enhancing efficiency and team communication. [(29 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1151001&qs=pros-and-cons#reviews)

Users love the **time-saving efficiency** of Assembly Neos, streamlining document management and enhancing overall productivity. [(28 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150058&qs=pros-and-cons#reviews)

Users express frustration with the **functionality issues** in Assembly Neos, including frequent crashes and unreliable plugins. [(19 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1149740&qs=pros-and-cons#reviews)

Users desire improved **recording and mobile features** in Assembly Neos for better functionality and clarity. [(14 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150430&qs=pros-and-cons#reviews)

Users find the **usability issues** in Assembly Neos frustrating, especially with overwhelming checklists and navigation difficulties. [(11 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150132&qs=pros-and-cons#reviews)

Users often experience **lagging performance** with Assembly Neos, affecting efficiency and causing frustration during use. [(10 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1151657&qs=pros-and-cons#reviews)

Users report **slow performance** in Assembly Neos, noting frequent crashes and inefficiencies that hinder productivity. [(9 mentions)](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150699&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Assembly Neos

##### 1. Ease of Use

Users value the **ease of use** in navigating between client documents effortlessly.
[
See 61 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1151231&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless to Use with an Intuitive Layout"

What do you like about Assembly Neos?

The ease of use is pleasing, and the layout makes locating items easier

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Switching Between Clients’ Documents"

What do you like about Assembly Neos?

The ability to go between clients documents with ease.

##### 2. Organization

Users value the **organized and efficient document management** system of Assembly Neos, enhancing productivity and collaboration.
[
See 41 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150756&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shae M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shae M.")
SM

Shae M.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Organization and Tab Management"

What do you like about Assembly Neos?

best featured is tabs and organization for case load

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent Organization and Case Linking Features"

What do you like about Assembly Neos?

The organizationabilities as well as the linking it does between companion cases.

##### 3. Case Management

Users praise the **remarkable organization and search capabilities** of Assembly Neos, enhancing their case management efficiency.
[
See 33 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150655&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shae M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shae M.")
SM

Shae M.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Organization and Tab Management"

What do you like about Assembly Neos?

best featured is tabs and organization for case load

KL

Karine L.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlines Estate & Trust Work with Seamless Integration"

What do you like about Assembly Neos?

Assembly Neos is very noticeable in terms of making the work of estate and trust more visible. I use it on a daily basis to keep track of case notes,

##### 4. Features

Users love the **phenomenal organization and ease of use** in Neos, enhancing efficiency and team communication.
[
See 29 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1151001&qs=pros-and-cons#reviews)

See Related User Reviews

KL

Karine L.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlines Estate & Trust Work with Seamless Integration"

What do you like about Assembly Neos?

Assembly Neos is very noticeable in terms of making the work of estate and trust more visible. I use it on a daily basis to keep track of case notes,

CX

Carolyn X.

5.0/5

"Streamlined Legal Management with Key Organizational Features"

What do you like about Assembly Neos?

I like Assembly Neos for its structure and organizational methods. I enjoy the modern features such as client communication methods including text mes

##### 5. Time Saving

Users love the **time-saving efficiency** of Assembly Neos, streamlining document management and enhancing overall productivity.
[
See 28 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150058&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ovadia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ovadia R.")
OR

Ovadia R.

Small-Business (50 or fewer emp.)

5.0/5

"Convenient and Efficient with Superb AI Features"

What do you like about Assembly Neos?

I love Assembly Neos for its AI features and easy accessibility, which have made my work extremely convenient and time-efficient. I appreciate being a

KL

Karine L.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlines Estate & Trust Work with Seamless Integration"

What do you like about Assembly Neos?

Assembly Neos is very noticeable in terms of making the work of estate and trust more visible. I use it on a daily basis to keep track of case notes,

### 5 Cons or Disadvantages of Assembly Neos

##### 1. Functionality Issues

Users express frustration with the **functionality issues** in Assembly Neos, including frequent crashes and unreliable plugins.
[
See 19 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1149740&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless to Use with an Intuitive Layout"

What do you dislike about Assembly Neos?

Sometimes some of my functions will not operate correctly but customer service usually handles it quickly.

KL

Karine L.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlines Estate & Trust Work with Seamless Integration"

What do you dislike about Assembly Neos?

I do not like that in Assembly Neos there are certain workflows that do not seem flexible and can hardly be modified in case of any unforeseen circums

##### 2. Missing Features

Users desire improved **recording and mobile features** in Assembly Neos for better functionality and clarity.
[
See 14 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150430&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent Organization and Case Linking Features"

What do you dislike about Assembly Neos?

The weird labeling we get at times or how the tagging em features is not consistent.

 ![Dulce G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dulce G.")
DG

Dulce G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Note-Taking and Email Tagging"

What do you dislike about Assembly Neos?

That it does not give the option to delete certain things

##### 3. Usability Issues

Users find the **usability issues** in Assembly Neos frustrating, especially with overwhelming checklists and navigation difficulties.
[
See 11 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150132&qs=pros-and-cons#reviews)

See Related User Reviews

KL

Karine L.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlines Estate & Trust Work with Seamless Integration"

What do you dislike about Assembly Neos?

I do not like that in Assembly Neos there are certain workflows that do not seem flexible and can hardly be modified in case of any unforeseen circums

HB

Heather B.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Document Management and Time-Saving AI Features"

What do you dislike about Assembly Neos?

The layout could be better. I'm coming from Trialworks and the tabs in that program, and what each tab contained, were better in my opinion. I think

##### 4. Lagging Performance

Users often experience **lagging performance** with Assembly Neos, affecting efficiency and causing frustration during use.
[
See 10 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1151657&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"User-Friendly and Organized, But Slows Down with Heavy Workload"

What do you dislike about Assembly Neos?

Sometimes when too many cases are open it runs slower.

JA

Jhovanny A.

Small-Business (50 or fewer emp.)

5.0/5

"The fruit NEOS produces for a legal assistant"

What do you dislike about Assembly Neos?

I must confess that in recent times I have not at all enjoyed the new updates or editions to its software. Its newer updates have added unnecessary cl

##### 5. Slow Performance

Users report **slow performance** in Assembly Neos, noting frequent crashes and inefficiencies that hinder productivity.
[
See 9 mentions
](https://www.g2.com/products/assembly-software-assembly-neos/reviews?filters%5Bsentiment_snippet%5D=1150699&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"User-Friendly and Organized, But Slows Down with Heavy Workload"

What do you dislike about Assembly Neos?

Sometimes when too many cases are open it runs slower.

JA

Jhovanny A.

Small-Business (50 or fewer emp.)

5.0/5

"The fruit NEOS produces for a legal assistant"

What do you dislike about Assembly Neos?

I must confess that in recent times I have not at all enjoyed the new updates or editions to its software. Its newer updates have added unnecessary cl

BM

Boris M.

Founder

Small-Business (50 or fewer emp.)

8/5/2025

"We highly recommend NEOS!"

5/5

What do you like best about Assembly Neos?

Neos has completely transformed the way our New York Workers’ Compensation and Employment Law firm operates by streamlining case management, improving collaboration, and enhancing the client experience. Their willingness to push the boundaries of AI in legal tech sets them apart, and it's clear they're building for the future of law. By embracing a platform like Neos, we’ve positioned ourselves to deliver faster, smarter, and more responsive service to our clients. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

One feature I would like to see implemented is the ability to use our main company phone number as our texting number. Right now, we have to use an additional texting phone number, which tends to cause some confusion for our clients. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

NEOS helps us deliver ongoing, top-tier customer service to our clients. Review collected by and hosted on G2.com.

Show More

Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-11494674/official_response/edit)

Thank you for sharing such thoughtful feedback. We’re glad Neos is helping your firm streamline case management, improve collaboration, and enhance the client experience. We also appreciate the recognition around pushing the boundaries of AI in legal tech.

We also appreciate the request to use your main company phone number for texting to reduce client confusion. That’s valuable feedback. Please feel free to submit it through our Ideas Portal (click the question mark in the top-right corner of Neos) so our team can review it for future improvements.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MM

Michelle M.

Legal Assistant

Small-Business (50 or fewer emp.)

12/16/2025

"Effortless Case Management and Seamless Navigation"

4.5/5

What do you like best about Assembly Neos?

It makes it so easy to switch between cases with multiple tabs. The system keeps things organized so that I can get to what I am looking for quickly. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Unable to upload documents to multiple cases at one time. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

It maintains all our cases with ease. Able to keep track of where everyone working the case is at. Review collected by and hosted on G2.com.

Show More

Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-12099269/official_response/edit)

Thank you for sharing your feedback! We’re glad to hear Neos makes it easy to switch between cases with multiple tabs and helps you find what you need quickly, especially while keeping the team aligned on case progress.

We also appreciate the suggestion about uploading documents to multiple cases at once. Please feel free to submit that request through our Ideas Portal (click the question mark in the top-right corner of Neos) so our team can review it.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LF

Laura F.

Paralegal

Mid-Market (51-1000 emp.)

8/6/2025

"There is Structure and efficiency to how I access and save legal documents and files"

4/5

What do you like best about Assembly Neos?

I like using a document management system because it brings structure and efficiency to how I handle files. Instead of digging through endless folders or chasing down the latest version of a document, everything is organized, searchable, and accessible in one place. It saves time, reduces clutter, and minimizes the risk of losing important information. I also appreciate the version control and permission settings, which make collaboration smoother and more secure. Overall, it helps me stay focused and productive, especially when managing a large volume of documents or working with a team. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Navigating through multiple clicks just to find or upload a file can be frustrating, especially if the system isn’t intuitive. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

It is helping with the organization of files and documents. Review collected by and hosted on G2.com.

Show More

Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-11500058/official_response/edit)

Thank you for sharing your feedback! We’re glad to hear Neos is bringing more structure and efficiency to your document management, especially with organization, searchability, version control, and permission settings that support secure collaboration. Helping teams stay productive while managing a high volume of files is exactly what Neos is designed for.

We also appreciate you calling out the extra clicks when finding or uploading documents. Your Customer Success Manager would be happy to share best practices and workflow tips to make navigation and uploading faster and more intuitive for your team.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Krystal O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krystal O.")
KO

Krystal O.

Intake Specialist

Small-Business (50 or fewer emp.)

4/4/2025

"Neos"

5/5

What do you like best about Assembly Neos?

I love everything about Neos! It is so user friendly and it is vital in my job. I love that all my work can be done quickly and efficiently in one place. I also really like how I don't have to log out to see updates other user's make, the system updates in real time. Every time I have had to call customer service they have been so helpful and polite. Its a great system overall! Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Literally the only issue I have ever had with Neos is the fact that I can't make a mini directory that allows me to choose multiple options, so I have had to put several mini directories on profiles that may need more than one answer to the question. Other than that, there have been no down sides to Neos! Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

Making sure that I stay up to date on cases we have referred out via the checklist prompts. Making sure I follow up on all my leads with the pending leads query. There are just so many things Neos helps with to be honest! Review collected by and hosted on G2.com.

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6/9/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice")
UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

10/28/2024

"Game Changer for Our Law Firm"

5/5

What do you like best about Assembly Neos?

As a mid-sized law firm, we were in need of a solution that could streamline our operations, and Neos Law Firm Software has exceeded our expectations. Based on my experience this software is incredibly user-friendly, making it easy for our team to adopt and integrate into our daily workflow (time-efficient).The case management features is a great feature it allow our firm to keep track of all our cases in one place. One of my favorite features is the document automation has saved us countless hours, and the customizable templates are a lifesaver for our standard procedures. Billing and time tracking are straightforward, helping us manage our finances without hassle. What truly sets Neos apart is their excellent customer support, I would give it a 10/10. Whenever we’ve had questions or needed guidance, their team has been quick to respond and very knowledgeable as well as patient. Overall, Neos has significantly improved our efficiency and communication within the firm. I highly recommend it to any legal practice looking to modernize and better support their business operations it will save you time. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

I think the case management features are somewhat lacking in depth we often find ourselves needing additional functionality that isn’t available. Document automation has been hit or miss sometimes it works well, but other times we encounter glitches that delay our processes, but Neos customer support always makes sure to help. Other than that I think Neos is a great software. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

I think the ability to tailor workflows and templates to specific practice areas allow me and our firm to align the software with our unique needs, increasing overall effectiveness and its practical. Neos centralizes case information, allowing easy access and tracking which I find essential. This reduces my time spent searching for documents and updates, leading to greater efficiency not just for me but for our staff. Review collected by and hosted on G2.com.

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Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-10417187/official_response/edit)

Thank you for taking the time to share such a detailed review. We’re glad to hear Neos has improved your firm’s efficiency and communication, especially with case management, document automation, templates, and straightforward billing/time tracking. We also really appreciate the kind words about our customer support team.

We also appreciate you calling out where you’d like deeper case management functionality and the occasional document automation glitches. If you contact our Support Team, they’d be happy to help troubleshoot those issues so your workflows stay on track: https://www.assemblysoftware.com/customer-support

8/13/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ella L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ella L.")
EL

Ella L.

Small-Business (50 or fewer emp.)

12/16/2025

"Modern Platform, Enhanced Workflow Management"

4.5/5

What do you like best about Assembly Neos?

I like how modern and responsive Assembly Neos is, and I appreciate that it continues to evolve and improve based on needs. I also appreciate how well it organizes case information and deadlines. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

There can be a slight learning curve with some of the more complex features. Some of the more advanced workflow automation takes a little time to learn. Providing additional guided tutorials could make onboarding smoother. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

I use Assembly Neos for managing case workflows and organizing client information, solving disorganized case information by automating routine tasks. Review collected by and hosted on G2.com.

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Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-12100612/official_response/edit)

Thanks for sharing this. We’re glad to hear you’re enjoying Neos’ modern experience and the way it organizes case information and deadlines, and that ongoing improvements are showing up in your day-to-day work.

We also appreciate the callout on the learning curve for advanced automation. Your Customer Success Manager would be happy to share guided best practices and onboarding tips to help your team get comfortable faster.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

8/8/2025

"A Great Cloud-Based Software for your Firm's Needs!"

5/5

What do you like best about Assembly Neos?

Our firm moved over from a system called Trial Works, a downloaded software. Conducting our work on a cloud-based system that has the capabilities of storing our large case files has been very helpful to the everyday productivity in our firm. Workers are now easily able to conduct work remotely when needed. Additionally, anything sent to our office electronically can easily be uploaded into each file, as Neos has a very easy “drag and drop” save feature. Our firm is constantly dealing with large pdf files and/or case files that accumulate a lot of documentation. We have had no problems with Neos’ ability to store all of the data we upload. Finding a system that was compatible with Outlook was very important for our firm. Neos has a very convenient tag feature, which allows you to easily bring your colleagues into specific files. It is very easy to access and find information on each case file, as Neos has a convenient search bar to easily look through your notes, and very helpful (customizable) tab names for uploaded documents. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

While Neos allows you to connect your account to your Office 365/Outlook account, the email addresses of your firm are not saved into the system. So, for example, if you would like to send a note or a document directly to a colleague's Outlook, you need to manually type in their email. While Neos does have the great tagging feature that you can make in the notes on the case files (that automatically sends a notification to your colleague's inbox), our firm does run into times when we prefer to send documents or notes directly as an email, not a tagged message. If that situation arises, we must manually type out each individual's email address, which does become cumbersome at times. I believe Neos was likely structured that way to push users to conduct all work/correspondence within the system, which we try to do, but there will definitely be times when we would like correspondence on a file or a document to be in an email thread on Outlook, rather than in the "notes" on Neos. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

The biggest one for us was finding a program that would be able to store our extremely large casefiles. Some files are large because of the size of the medical records (thousands and thousands of pages). Others are large because of the quantity of documents associated with the file. Neos allows us to easily store large PDF files and many of them onto one case file. Additionally, the case files are very organized and pleasing to "look at", so to speak. The tabs are detailed and it's very easy to search and find what you need. Neos also has a feature that allows you to search your files for specific words. Since we are handling medical malpractice cases, some of our medical records are incredibly large. Being able to search a specific word or phrase from Neos in the PDFs has made extracting specific information very seamless and quick. Review collected by and hosted on G2.com.

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Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-10416886/official_response/edit)

Thank you for sharing your experience. We’re glad the move to cloud-based work has helped your team handle large files, work remotely, and use drag-and-drop uploading to keep documentation organized. It’s also great to hear Outlook compatibility, tagging, and searchable notes are supporting your daily workflow.

We also appreciate the feedback about needing to manually type colleague email addresses when sending directly through Outlook. If you’d like, feel free to submit this enhancement request through our Ideas Portal (click the question mark in the top-right corner of Neos) so our team can review it.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

2/12/2026

"Effortless Switching Between Clients’ Documents"

4.5/5

What do you like best about Assembly Neos?

The ability to go between clients documents with ease. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

I think all of the documents should be able to be searched by words in the body of the document instead of just key words or words used to identify the document. Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

Neos benefits me because it makes it easy to keep our clients documents at hand. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LF

Lujean F.

negotiations billing support management

Small-Business (50 or fewer emp.)

12/16/2025

"All-in-One Platform That Simplifies Reviews and Requests"

5/5

What do you like best about Assembly Neos?

Neos one stop Plat form allow you to review and request with in the app Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Nothing at all everything On the platform works for my company Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

so far we have not had any related Problems it has been a smooth performance on Neos end Review collected by and hosted on G2.com.

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Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-12099250/official_response/edit)

Thank you for taking the time to leave a review! We’re glad Neos is serving as a one-stop platform for your team and helping you review and request work directly within the app.

We really appreciate your support and are glad it’s been a smooth experience.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Dulce G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dulce G.")
DG

Dulce G.

Legal Assistant

Small-Business (50 or fewer emp.)

12/19/2025

"Effortless Note-Taking and Email Tagging"

5/5

What do you like best about Assembly Neos?

it makes it easier to input notes and tag emails, it not complicated to understand or to use Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

That it does not give the option to delete certain things Review collected by and hosted on G2.com.

What problems is Assembly Neos solving and how is that benefiting you?

it helps me narrow my checklist, making me complete my work much faster Review collected by and hosted on G2.com.

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Response from Assembly Software of Assembly Neos

[Editedit](https://www.g2.com/survey_responses/assembly-neos-review-12120285/official_response/edit)

Thank you for sharing your feedback! We’re glad to hear Neos is making note-taking and email tagging easier and helping you narrow your checklist. Keeping things simple and intuitive is incredibly important for our product team.

We also appreciate your feedback on Neos. Input like this helps us identify where we can improve. If you’d like to share more details or suggest enhancements, feel free to submit them through our Ideas Portal (click the question mark in the top-right corner of Neos). Our team regularly reviews customer suggestions and incorporates many of them into future updates.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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