--- title: Assembly Neos Reviews meta\_title: 'Assembly Neos Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 297 reviews by the users' company size, role or industry to find out how Assembly Neos works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 297 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- # Assembly Neos Reviews & Product Details Visit Website Neos is personal injury case management software with intelligence built into every case file. It combines embedded intelligence, workflow automation, case and document management, native intake, and real-time dashboards to help firms handle more cases and drive better results for their clients. Neos has been consistently recognized as a G2 Leader in Legal Case Management, and its built-in AI, NeosAI, won the 2025 LegalTech Breakthrough Award for LegalTech Generative AI Solution of the Year. Key Features & Benefits Embedded Intelligence: Unlimited AI can generate documents, create summaries, extract and auto-populate data into Neos fields, and seamlessly analyze and compare documents, plus capture immediate answers to case questions, saving your firm up to 75 hours per week. Collaboration & Communication: In-app calling, texting, emailing, and calendar management with full communication tracking. Streamlined Intake: Customizable intake forms, 24/7 intake, and AI-powered data extraction directly into case fields for a seamless transitions into a case. Secure Anywhere Access: Role-based permissions, encryption, and Microsoft Azure-backed AI with no third-party retention. Document Management: AI-enabled generation, templates, bulk sending, and full-text and OCR-enabled search across case files. Real-Time Insights: Custom dashboards, automated reporting, and performance audits to reduce per-case cost. Rich Integrations: Works with RingCentral/Zoom Phone, QuickBooks®, Office 365®, DocuSign®, LawToolBox, and more. Training & Support: 95%+ customer satisfaction, fast ticket resolution, and on-demand training resources. Neos has evolved and will continue to disrupt and transform the legal sector to meet the changing needs of modern law firms. Learn more at https://www.assemblysoftware.com/neos * * * Product Website Assembly Neos Seller [Assembly Software](https://www.g2.com/sellers/assembly-software-f836df5f-eb3a-426f-a524-afa75221bb3e) Discussions [Assembly Neos Community](https://www.g2.com/products/assembly-software-assembly-neos/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Assembly Software Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/assembly-software-assembly-neos/pricing) ## Assembly Neos Integrations (24) What do users say about integrations? Verified by Assembly Neos [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Archicad ](https://www.g2.com/products/archicad/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Assembly Trialworks ](https://www.g2.com/products/assembly-trialworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Case Status ](https://www.g2.com/products/case-status/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eLawSoftware ](https://www.g2.com/products/elawsoftware/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") InfoTrack ](https://www.g2.com/products/infotrack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit QuickBooks ](https://www.g2.com/products/intuit-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LawToolBox ](https://www.g2.com/products/lawtoolbox/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Podium ](https://www.g2.com/products/podium/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Pro ](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revit ](https://www.g2.com/products/revit/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingCentral Contact Center ](https://www.g2.com/products/ringcentral-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SharePoint Integration ](https://www.g2.com/products/sharepoint-integration/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stamps.com ](https://www.g2.com/products/stamps-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews) Show More ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 10/29/2024 "While Neos has a few fun features, they do not outweigh the negative." 1.5/5 What do you like best about Assembly Neos? A few features of Neos that I find hlepful are being able to mention coworkers in notes and that my notes update in real time if someone else is wokring in the file. The activity feed is also a helpful tool to measure my workflow and manage who made what changes in a file. Review collected by and hosted on G2.com. What do you dislike about Assembly Neos? If there is an internet issue, you are at a loss. I find values to be more difficult than it needs to be. In Needles, everything was more simple and the settlement money showed in red. The search function brings cases up in an order that is not realivant. It is also missing key information (like which attorney is handling the case). If there are multiple clients with the same name, you have to click through each case to find the one you're looking for which is time consuming. The cases also do not display if there is a Jr. or Sr. causing you to dig to find if you are working in the correct file. A lot of the features that might be helpful are considered add on products (like manging intakes) and I'm not sure why we would pay more money for more features when the ones we have are not that great. If I'm being honest, Needles was much more user friendly. Review collected by and hosted on G2.com. What problems is Assembly Neos solving and how is that benefiting you? Neos allows you to see who changed something in a case and that's about the only real benefit I see over our previous software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IK Isaac K. Small-Business (50 or fewer emp.) 4/25/2024 "Lack of customization is frustrating, unhelpful document management" 2/5 What do you like best about Assembly Neos? Interface is similar to Needles that our firm used previously, which helped transition. The appearance is sleek (though this is not always functional). Ability to track activity, including that of staff. Review collected by and hosted on G2.com. What do you dislike about Assembly Neos? The document management system. Rigid inability to use subfolder structure. Also the frustrating lack of customization (to name the few existing folders, to eliminatre or at leats relocate data fields that our firm doesn't use, to implement color or other boldening of important entries like incoming payments, erc). Also, web-based interface can be clunky, slow, and glitchy. Review collected by and hosted on G2.com. What problems is Assembly Neos solving and how is that benefiting you? It manages cases and clients. I don't know that it has solved any problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 10/11/2024 "Needles vs Neos" 2/5 What do you like best about Assembly Neos? I don't find Neos any more helpful then Needles. I prefer the Needles user experience. They should of just updated and improved Needles. Review collected by and hosted on G2.com. What do you dislike about Assembly Neos? I don't like the web based product. The desktop appliction is much better and user friendly. Review collected by and hosted on G2.com. What problems is Assembly Neos solving and how is that benefiting you? There isn't any. Review collected by and hosted on G2.com. Show More Response from Assembly Software of Assembly Neos [Editedit](https://www.g2.com/survey_responses/assembly-neos-review-10362240/official_response/edit) Thank you for your feedback on Neos. We understand that transitioning from a familiar platform like Needles to a new, web-based solution can be challenging. While customers often miss Needles, shifting from an on-prem solution to the cloud offers enhanced security, greater accessibility, and numerous other improved functionality and benefits. Our team continually works to improve Neos, and your input is invaluable in guiding these enhancements. If you have specific suggestions or features you'd like to see, please get in touch with your Customer Support Manager directly. We aim to make Neos as user-friendly and effective as possible for all users. Please let us know how we can improve your 2-star rating to a 5! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 15 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/assembly-software-assembly-neos/pricing) Assembly Neos Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27c2b2085719eaa619fd5ae00d28f144/clio-clio-manage.jpg "Product Avatar Image") Clio Manage 4.6/5(997) [ Compare Now ](https://www.g2.com/compare/assembly-software-assembly-neos-vs-clio-clio-manage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1e9154e13e16cf6240d1cfc546a5fa12/smokeball.png "Product Avatar Image") Smokeball 4.7/5(385) [ Compare Now ](https://www.g2.com/compare/assembly-software-assembly-neos-vs-smokeball) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_909cba1df5cfae38914400bef2860e7b/filevine.png "Product Avatar Image") Filevine 4.7/5(290) [ Compare Now ](https://www.g2.com/compare/assembly-software-assembly-neos-vs-filevine) ##### ##### Assembly Neos Features Platform Basics Reporting Activity Dashboard Cloud Content Management Document Management Calendar Integration Workflow [ View More Features ](https://www.g2.com/products/assembly-software-assembly-neos/features) ## Top-Rated Alternatives [ ![Clio Manage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clio Manage") Clio Manage 4.6/5(997) ](https://www.g2.com/products/clio-clio-manage/reviews) [ ![Filevine](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Filevine") Filevine 4.7/5(290) ](https://www.g2.com/products/filevine/reviews) [ ![Smokeball](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smokeball") Smokeball 4.7/5(385) ](https://www.g2.com/products/smokeball/reviews) [ View All Alternatives ](https://www.g2.com/products/assembly-software-assembly-neos/competitors/alternatives) ##### Categories on G2 [Legal Case Management](https://www.g2.com/categories/legal-case-management)[Legal Practice Management](https://www.g2.com/categories/legal-practice-management)[AI Legal Assistant](https://www.g2.com/categories/ai-legal-assistant) ##### Explore More [What are the most trusted UKG Marketplace platforms by procurement managers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-ukg-marketplace-platforms-by-procurement-managers-based-on-user-reviews)[Which regulatory information management systems provide comprehensive audit trails and documentation for organisations preparing for regulatory inspections?](https://www.g2.com/discussions/which-regulatory-information-management-systems-provide-comprehensive-audit-trails-and-documentation-for-organisations-preparing-for-regulatory-inspections%20)[What key capabilities should teams look for in resilience-focused orchestration platforms for mission-critical operations?](https://www.g2.com/discussions/what-key-capabilities-should-teams-look-for-in-resilience-focused-orchestration-platforms-for-mission-critical-operations) [What are the highest rated health care credentialing platforms for teams of 501–1000 employees seeking sustainable long-term value?](https://www.g2.com/discussions/what-are-the-highest-rated-health-care-credentialing-platforms-for-teams-of-501-1000-employees-seeking-sustainable-long-term-value)[Chatbot Development Platforms](https://www.g2.com/discussions/looking-for-the-best-chatbot-development-platforms-for-2025)[Pros and Cons Details](https://www.g2.com/products/assembly-software-assembly-neos/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)