Introducing G2.ai, the future of software buying.Try now

Assembly Neos Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Assembly Neos Media

Assembly Neos Demo - Activity Feed
Access full case details at a glance with Activity Feed
Assembly Neos Demo - Real Time Dashboards
Gain real-time visibility into firm and case performance with custom dashboards and automated subscriptions
Assembly Neos Demo - Document Management
Leverage rich document assembly and document management capabilities
Assembly Neos Demo - Effortless Intake
Seamlessly manage client intakes with dynamic intake questionnaires, them automate follow-up communications via text and email
Assembly Neos Demo - Checklists To Keep You Focused
Customize Checklists per case type and access documents and send files directly from tasks.
Neos has everything your firm needs to optimize your workflows and get your staff working at peak capacity!
Play Assembly Neos Video
Neos has everything your firm needs to optimize your workflows and get your staff working at peak capacity!
Neos makes your team function like a well-oiled relay team.
Play Assembly Neos Video
Neos makes your team function like a well-oiled relay team.
Product Avatar Image

Have you used Assembly Neos before?

Answer a few questions to help the Assembly Neos community

Assembly Neos Reviews (280)

Reviews

Assembly Neos Reviews (280)

4.5
280 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
JA
Receptionist- New Client Liason
Small-Business (50 or fewer emp.)
"The fruit NEOS produces for a legal assistant"
What do you like best about Assembly Neos?

The features I cherish the most about Neos is its accessibility related details. These include the tabs, cases, customization, quick note options, file dragging and clickable icons. As a first time user of these applications; the learning process was extremely efficient, fast and commendable. I use NEOS everyday and my functions at times require simultaneously calendar, intake, file uploading, checks, and case work: all of which are smoothly coexisting with NEOS. Furthermore, with the whole firm working with NEOS; all our clients are smoothly integrated into our case files and our work is easily imputed and uploaded. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

I must confess that in recent times I have not at all enjoyed the new updates or editions to its software. Its newer updates have added unnecessary cluttering tabs and options. The software itself has become slower; as I mentioned in my likes- it is so important to me to have multiple tabs open to work most efficiently. Although NEOS is still powerful, I confess that it is slightly weaker than older models. I have not had the most reliable costumer support unfortunately as well. I wish there was a more direct way to access and communicate our concerns. Review collected by and hosted on G2.com.

KL
Client Services Director
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Streamlines Estate & Trust Work with Seamless Integration"
What do you like best about Assembly Neos?

Assembly Neos is very noticeable in terms of making the work of estate and trust more visible. I use it on a daily basis to keep track of case notes, client requests, and submission of documents. It integrates with our email and files system to ensure that the messages and documents are stored appropriately. Task The platform will save time in reviewing progress and make it easier to plan future tasks as the history of every case is available. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

I do not like that in Assembly Neos there are certain workflows that do not seem flexible and can hardly be modified in case of any unforeseen circumstances. To add an exception or update, a few steps are at times necessary and this delays my working on pending cases. Multi tasking may prove to be cumbersome when the seasons are at their peak. These restrictions have sometimes caused an additional burden and had to be planned well to ensure that clients were not delayed. Review collected by and hosted on G2.com.

"Highly Customizable, Yet Needs Broader Appeal"
What do you like best about Assembly Neos?

I like the ease of Assembly Neos. It's user-friendly and very customizable. We love how we can generate templates we use daily and organize document types to make searching easier. I use the feature to tag emails often and calendar deadlines primarily through Assembly Neos, which integrates well with our Outlook calendar. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

It seems to be more geared for personal injury firms. We do not handle those types of cases, so some of the tabs are irrelevant to us. We do not use everything Neos has available - simply because we do not know how. The firm is doing more self-teaching and self-discovering rather than utilizing Neos Academy or reaching out for assistance. We have barely tapped into all the things Neos can do for us. Review collected by and hosted on G2.com.

HB
Legal Assistant, Office Manager
Small-Business (50 or fewer emp.)
"Effortless Document Management and Time-Saving AI Features"
What do you like best about Assembly Neos?

Neos keeps all the case documents well organized and all the case information is easily accessed. I like how Neos makes it easy to upload new documents into each client file. Also the AI feature has saved me so much time on summarizing client docs. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

The layout could be better. I'm coming from Trialworks and the tabs in that program, and what each tab contained, were better in my opinion. I think the tabs in Neos are a bit clunky and it's hard to find certain client information - whereas in Trialworks it was right there and made sense on where to find it. Review collected by and hosted on G2.com.

BS
Customer success coordinator
Higher Education
Small-Business (50 or fewer emp.)
"Reliable platform for organized collaboration"
What do you like best about Assembly Neos?

The best part of Assembly Neos to me is its ability to seamlessly integrate with tools that we already use, e.g. Slack or Google Workspace. The integration of everything makes it all a moving flow so I do not waste time in moving contexts. It is also easy to use despite the variety of its features. I find myself using it every single day of the week and it has become something I rely on in order to get our team on course and our day to day running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

The thing that frustrates me the most is that some of the features seem to be stiff and thus, I cannot always place them as I wish. Those constraints can be felt since I spend a lot of time in the software. It worked well to implement, and the regular updates are disruptive to our schedule at times, particularly when the update temporarily impacts the interface with our existing systems. It is not that disastrous, but it is sufficient to divert my attention and decelerate the pace on hectic days. Review collected by and hosted on G2.com.

JK
Retail team facilitator
Retail
Small-Business (50 or fewer emp.)
"Tracking progress and responsibilities solution"
What do you like best about Assembly Neos?

I am a great fan of the way Assembly Neos structures day to day teamwork. I look at it regularly to see which tasks should be addressed, monitor updates and track the progress in projects. The fact that everything is available under a single roof means that one does not need additional messages or follow-ups. Its functionalities are dedicated to what is essential in team coordination and its consistent use has made teamwork less stressful and allowed all the participants to keep on track. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

The limitation of Assembly Neos is that certain functions to control overlapping or multistep tasks are insufficient. Adjusting assignments manually or monitoring some information not on the platform, I sometimes need to do the same, which reduces productivity. I am using it on a daily basis and hence these restrictions are frequent. Although it is better to use it in day-to-day coordination, projects involving multiple interdependent tasks may need additional effort to coordinate. Review collected by and hosted on G2.com.

AW
Benefits program coordinator
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Centralized knowledge for teams"
What do you like best about Assembly Neos?

The feature I find most attractive about Assembly Neos is the fact that I can develop and implement internal bodies of knowledge faster without having to deal with several platforms simultaneously. The presence of Slack and Google Workspace integration keeps updating it easy, and the ease of use allows me to train new members of my team without much work. The features of organizing the content and tracking the engagement are enormous and it has actually assisted our team to ensure that the information remains consistent and is available on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

The thing I do not like about Assembly Neos is that some of the customization features can be considered restricted, particularly when it comes to workflow automation. These limits at times slow down internal processes with our high frequency of use. The number of features is also not bad, but some of them seem immature, and despite attentive customer service, can sometimes create small seams, affecting the efficiency of the knowledge management process in our company. Review collected by and hosted on G2.com.

Rosie T.
RT
Paralegal
Small-Business (50 or fewer emp.)
"Streamlines Legal Management with Ease"
What do you like best about Assembly Neos?

I really like the organization of all the legal service tabs and file management services in Assembly Neos. It helps with streamlining workflows and has improved my productivity significantly. I appreciate how it handles client communication and tracks cases with customizable checklists. I'm very satisfied with how Assembly Neos works for our legal file management needs. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

I am satisfied with the product. Review collected by and hosted on G2.com.

Ximena M.
XM
Paralegal
Small-Business (50 or fewer emp.)
"Neos Keeps Us Organized and Efficient"
What do you like best about Assembly Neos?

Neos has been very helpful for our firm , helps us keep organized and generates reports when needed of any specific thing we need to narrow down .

costumer support is amazing especially if they cant get a hold of you at the moment they reach out many ways to connect with you and help with your issues Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

Only thing i dislike that theres no Dark Version( Mode ) Review collected by and hosted on G2.com.

Michelle I.
MI
Paralegal / Administrator
Small-Business (50 or fewer emp.)
"Everything at Your Fingertips with Seamless Document Management"
What do you like best about Assembly Neos?

I appreciate how everything is right at your fingertips. You can easily scan and upload all your documents to the "file" section. The program also generates letters and emails directly, which makes the whole process much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Assembly Neos?

There are times when Assembly Neos can be difficult to update, but on the positive side, their customer service is excellent! Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

9%

Assembly Neos Comparisons
Product Avatar Image
Clio Manage
Compare Now
Product Avatar Image
Filevine
Compare Now
Product Avatar Image
Smokeball
Compare Now
Assembly Neos Features
Reporting
Dashboard
Cloud
Document Management
Calendar Integration
Workflow
Product Avatar Image
Product Avatar Image
Assembly Neos