Aspect Via Cloud Contact Center

Aspect Via Cloud Contact Center

5.0
(1)

Aspect Via cloud contact center platform goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via CEC offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common user interface (UI) and shared, real-time and historical reporting.

Work for Aspect Via Cloud Contact Center?

Learning about Aspect Via Cloud Contact Center?

We can help you find the solution that fits you best.

Aspect Via Cloud Contact Center Reviews

Ask Aspect Via Cloud Contact Center a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 1 Aspect Via Cloud Contact Center review
LinkedIn Connections
Aspect Via Cloud Contact Center review by User in Oil & Energy
User in Oil & Energy
Validated Reviewer
Review Source
content

"Customizable and seamless"

What do you like best?

I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring

What do you dislike?

The reverification screens are unreasonable

What problems are you solving with the product? What benefits have you realized?

I have access to update schedule and performance monitoring

Sign in to G2 to see what your connections have to say about Aspect Via Cloud Contact Center

What Contact Center Infrastructure solution do you use?

Thanks for letting us know!

There are not enough reviews of Aspect Via Cloud Contact Center for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Talkdesk Logo
Talkdesk
4.4
(532)
World's Leading Cloud Call Center Software
2
Aircall Logo
Aircall
4.2
(195)
An easy way to set up your business phone lines and your call center.
3
Dixa Logo
Dixa
4.0
(138)
Dixa is conversational customer engagement software that connects brands with customers through real-time communication. By keeping the customer at the center instead of the incident or inquiry, Dixa helps businesses create stronger relationships with their customers, increasing brand loyalty and satisfaction.
4
Genesys PureEngage Logo
Genesys PureEngage
4.2
(127)
Genesys PureEngage is designed to enable omnichannel customer engagement for global businesses to deliver competitively superior experiences.
5
Genesys PureCloud Logo
Genesys PureCloud
4.0
(113)
Supercharge your contact center with an all-in-one omnichannel customer engagement solution that’s powerful and easy to use, and built on the Genesys PureCloud platform –the first distributed, multitenant, enterprise-grade cloud platform for the multiple use cases of collaboration, communications and customer engagement. Genesys PureCloud helps you accelerate business impact, deliver consistent outcomes and innovate the customer and agent experiences.
6
Genesys PureConnect Logo
Genesys PureConnect
4.3
(103)
Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS),
7
3CX Phone System Logo
3CX Phone System
4.2
(83)
3CX Phone System is a software-based PBX which runs on Microsoft Windows and replaces a proprietary hardware PBX. 3CX Phone System has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware).
8
NICE inContact Logo
NICE inContact
3.8
(52)
Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.
9
Avaya Aura Logo
Avaya Aura
3.9
(57)
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
10
Cisco Unified Contact Center Logo
Cisco Unified Contact Center
4.2
(34)
Cisco Unified Contact Center delivers contact routing, call treatement, network-to-desktop CTI, and multichannel contact management over an IP infratstructure that helps your company create distributed contact center infrastructure.
Show more
Kate from G2

Learning about Aspect Via Cloud Contact Center?

I can help.
* We monitor all Aspect Via Cloud Contact Center reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.