Aspect Professional Services Reviews
Describe the project or task the provider helped with:
This program assisted with scheduling appointments, scheduling reminders, and with communication needs. It provides an easy mode of communication and completing and planning tasks. Review collected by and hosted on G2.com.
What do you like best?
This program assisted with scheduling appointments in a more efficient manner, sending reminders to clients, and with communication needs between providers. It makes planning simple and easy to see. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
WE DIDNT KNOW HOW TO CONVERGED CHATBOT WITH OUR CALLCENTER IN A AFFORDABLE COST SO WE LOOK FOR SOME SOLUTIONS AND WE FOUND ASPECT Review collected by and hosted on G2.com.
What do you like best?
THE EASY WAY TO MANAGEMENT THE TOOL AND ALSO THE SCALABLE SOLUTION Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
I definitely like the breakdown of my day to day schedule, as well as the ease of viewing different schedule requests and accruals. Review collected by and hosted on G2.com.
What do you like best?
I like the interface and dashboard, everything is simple to use and to the point. Not guessing about how time is being spent during the day. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
Aspect allows employees of a company to view their schedule as well as change schedules enter overtime or vto (Voluntarily time off). Review collected by and hosted on G2.com.
What do you like best?
I love the fact that I can add overtime myself without waiting for a manager’s approval. Review collected by and hosted on G2.com.
What do you like best?
I've used this software in several different capacities. It allows for very detailed call queues to be created so that customers can be routed to accurately. It shows the clients call number so you can verify that piece of information without having to bother them with an additional question. It show agents names which is great for providing feedback or getting back to them if necessary. It has excellent reporting capabilities. Review collected by and hosted on G2.com.
What do you dislike?
It rarely glitches or goes down but when it does the whole call center is out of commission and backs everything up. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
We needed help with improving some of our processes as well as a number of PC issues. Review collected by and hosted on G2.com.
What do you like best?
Free support that is helpful is always a good thing especially when they are friendly and hardworking on the solutions you need help with. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
This product really helped our business grow to the next level Review collected by and hosted on G2.com.
What do you like best?
The ease and timeliness of the requests and the hassle free support that we received. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
Improve over while moving over ability and also for paint sessional workers to use it more effortlessly to understand and learn Review collected by and hosted on G2.com.
What do you like best?
I like that it's smooth and effortless to this software I've already found an error or problem to it Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
At my previous company we used Aspect Consulting for our Data Management. The program was very well put together. Review collected by and hosted on G2.com.
What do you like best?
I liked best about Aspect was a program called Prodative Watchdog. Review collected by and hosted on G2.com.
