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Aspect Performance

By Aspect (an Alvaria, Inc. portfolio brand)

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Aspect Performance Reviews (4)

Reviews

Aspect Performance Reviews (4)

4.5
4 reviews

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CB
agent
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Recommendable Software."
What do you like best about Aspect Performance?

It's very user friendly and very simple to navigate for everyday use, it even notifies you 10 days before the password expires so you can avoid getting locked out. Review collected by and hosted on G2.com.

What do you dislike about Aspect Performance?

Once your locked out it will take a couple of days get it unlocked. Review collected by and hosted on G2.com.

JD
Team manager
Mid-Market (51-1000 emp.)
"Alvaria Optimized Agent Performance"
What do you like best about Aspect Performance?

Improved agent scheduling and workload balancing result in higher productivity and access to real-time data and analytics empowers agents to make informed decisions and deliver better service. Review collected by and hosted on G2.com.

What do you dislike about Aspect Performance?

None. Alvaria adherence to industry regulations and compliance standards and a robust security measures to protect customer data and ensure confidentiality. Review collected by and hosted on G2.com.

JF
Mid-Market (51-1000 emp.)
"Alvaria for secured and protected connection."
What do you like best about Aspect Performance?

Avaria is one of the important tools we use every day. It makes our connection seamless and work properly at the same time. This is a critical tool for our work-from-home employees to have a private network. Review collected by and hosted on G2.com.

What do you dislike about Aspect Performance?

What I dislike with Alvaria sometimes is that it disconnects on its own. however, getting support and having it fix is effortlessly easy. Review collected by and hosted on G2.com.

KB
Chat representative
Mid-Market (51-1000 emp.)
"one of the best phone system"
What do you like best about Aspect Performance?

it's easy to use, simple to navigate and you can run reports real time Review collected by and hosted on G2.com.

What do you dislike about Aspect Performance?

Sometimes it has garbled audio and crashes Review collected by and hosted on G2.com.

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