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AskTimmy - AI Chat Bot

](/products/asktimmy-ai-chat-bot/reviews)

(1)5.0/5

AskTimmy is a Shopify AI chatbot and shopping assistant that automates customer support, answers product questions, and guides shoppers toward purchases. It's more like a salesperson working for you 24/7. The app syncs with your product catalog, pages, policies, FAQs, and uploaded documents to create an AI knowledge base. AskTimmy then responds to customer queries in natural language. Unlike generic chatbots that rely on scripted flows, AskTimmy understands customer intent and responds with store-specific, contextually accurate answers. Key features: - AI shopping assistant: Understands customer questions in natural language and recommends relevant products based on intent, preferences, and catalog data. - AI knowledge base and FAQ: Automatically syncs Shopify pages, policy documents, and custom instructions to answer store-specific questions about shipping, returns, sizing, and more. - Conversational AI search and product filter: Allows customers to find products through natural language queries like "show me red sneakers under $20". - Automated support ticket reduction: Handles up to 80% of common queries including order status, cancellations, and policy questions. - Photo search: Customers can upload an image, and AskTimmy finds visually similar products from the store's catalog instantly. - Multi-language support: Responds in 95+ languages, enabling merchants to serve international customers. - Customisable chat widget: Matches the merchant's brand colours, tone, positioning, and can be embedded on any store page including the product page and homepage.

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