1. [Home](https://www.g2.com/) 2. ... 3. [Facility Management Software](https://www.g2.com/categories/facility-management) 4. [askporter Housing and askporter Operations Discussions](https://www.g2.com/products/askporter-housing-and-askporter-operations/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2892ce752917a27f513acbe9c3681306/askporter-housing-and-askporter-operations%282%29.png "Product Avatar Image") ](/products/askporter-housing-and-askporter-operations/reviews) [ askporter Housing and askporter Operations ](/products/askporter-housing-and-askporter-operations/reviews) 0 ratings Helpdesks are overwhelmed, repairs get misdiagnosed on the phone, and managers chase status updates that should arrive on their own. askporter automates everything between a reported issue and a resolved outcome. One platform, two products. askporter Housing covers resident engagement, smart repairs and proactive care for social housing providers, build-to-rent operators and private landlords. askporter Operations covers task raising, control & management, job delivery and outreach for facilities management providers, in-house estates teams and cleaning contractors. Residents and building users report issues on web chat, email, SMS, WhatsApp, QR scan or IoT trigger — no app, no login, no need to know who to contact. AI-powered triage captures the right detail first time, routes the job to the right person, tracks it against SLA, and confirms completion with photo evidence. At Legal & General Affordable Homes, 97% of cases are diagnosed and allocated to a supplier automatically. Conversations run in 40+ languages, 24 hours a day, so teams serve diverse communities without translation costs. Housing teams capture the audit trail that Awaab's Law (Social Housing (Regulation) Act 2023) requires as a by-product of the work, rather than as a separate reporting exercise. FM operators take on new contracts without adding back-office headcount. In production across 486,589 assets with 12,000+ active users. Cyber Essentials Plus accredited, GDPR compliant, UK and EU hosted with UK data residency by default. Show More When users leave askporter Housing and askporter Operations reviews, G2 also collects common questions about the day-to-day use of askporter Housing and askporter Operations. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All askporter Housing and askporter Operations Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about askporter Housing and askporter Operations yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/askporter-housing-and-askporter-operations/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2892ce752917a27f513acbe9c3681306/askporter-housing-and-askporter-operations%282%29.png "Product Avatar Image") ### Have you used askporter Housing and askporter Operations before? Answer a few questions to help the askporter Housing and askporter Operations community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faskporter-housing-and-askporter-operations%2Fdiscuss%3Fsmall_ask%3Daskporter-housing-and-askporter-operations) No