--- title: AskNicely Reviews meta\_title: 'AskNicely Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1050 reviews by the users' company size, role or industry to find out how AskNicely works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1050 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # AskNicely Reviews & Product Details Visit Website AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey on any channel (Email, SMS or on a Webpage) with our playful & quick surveys, which display as personalized conversations that generate higher than average response rates. Automate Reviews and Referrals Use automated workflows to turn feedback into positive reviews that boost your online rating and referrals that become new business. Alternatively, increase customer retention by automating follow up messages with at-risk accounts or internal notifications which ensure each and every team member is alerted when necessary. Coaching & Recognition Empower every manager with the feedback and coaching tools they need to make every customer experience awesome. Including team and individual coaching prompts, employee experience information, and reporting capabilities all on a personalized dashboards for desktop or mobile. Business Insights Understand the gaps between your service standard and what is actually being delivered to see how every business unit, location, team or employee is performing against the rest. Know where to spend your time by visualizing what is or isn’t valued by customers. * * * Product Website AskNicely Seller [AskNicely](https://www.g2.com/sellers/asknicely) Discussions [AskNicely Community](https://www.g2.com/products/asknicely/discuss) Languages Supported Czech, Danish, German, English, Finnish, French, Croatian, Italian, Japanese, Korean, Dutch, Norwegian, Russian, Spanish, Swedish, Thai, Vietnamese, Chinese (Simplified), Maori Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/asknicely/pricing) ## AskNicely Integrations (1) What do users say about integrations? Verified by AskNicely [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More ![Anderson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anderson C.") AC Anderson C. Mid-Market (51-1000 emp.) 10/26/2023 "AskNicely is Awesome" 0/5 What do you like best about AskNicely? I like how quick it is and how it helps the whole team to get customer's reactions and opinions, as a matter of fact we can improve our services or keep up the good service we provide. Review collected by and hosted on G2.com. What do you dislike about AskNicely? So far, I like all. AskNicely is wonderful. Review collected by and hosted on G2.com. What problems is AskNicely solving and how is that benefiting you? We are getting a good feedback from customers, that helps us grow and improve our services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 11/11/2023 "Co-founder most likely automates personal-like emails promising $25 Amazon gift cards for a review." 0/5 What do you like best about AskNicely? It's a good CX platform, however, I am very put off by how they try to get reviews on G2. Review collected by and hosted on G2.com. What do you dislike about AskNicely? They promise an Amazon gift card for a review. Whether you do a review or not, you get nothing. If you want feedback, simply message them if they could take the time. Don't promise something you won't do. Review collected by and hosted on G2.com. What problems is AskNicely solving and how is that benefiting you? Collecting user feedback about our service. Review collected by and hosted on G2.com. Show More 11/15/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 5/26/2021 "a complete CF" 0/5 What do you like best about AskNicely? That the website comes up when you type in the URL. Review collected by and hosted on G2.com. What do you dislike about AskNicely? Asked to go there to leave a review for a company - nowhere on the site it gives you that option. I was told to log in - Why? Another step to leave a review. The customer should be able to go from the business site/ sm account etc. To leave a review and not jump through more hoops to do it. All it did was sent me to their site (asknicely.com) and give me options on pricing - demo etc. There are much, much better systems and ways to get reviews. Run - run away from this company. Do your research and confirm any 5-star rating to ensure they are actual clients and customers of the clients. Review collected by and hosted on G2.com. Recommendations to others considering AskNicely: Research other companies, types of review services and software/programs. Review collected by and hosted on G2.com. What problems is AskNicely solving and how is that benefiting you? Problems? not my job as a consumer to fix it. Benefits, none - there are much better systems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Felipe P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe P.") FP Felipe P. Partner Marketing and Advertising Small-Business (50 or fewer emp.) 2/6/2018 "The company has a poor service and change rules without communicate their clientes." 0.5/5 What do you like best about AskNicely? They are able to send e-mails. Review collected by and hosted on G2.com. What do you dislike about AskNicely? The biggest problem I found was widget integration, responsible for more than 60% of surveys answers. First, the widget was really weird... I have asked for some changes and last week they changed and they're logo "powered by AskNicely" is bigger than my own logo. I've never seen something like that in my whole life. When I asked why they did that, they didn't answer and told it'll stay the same. I don't recommend at all. Review collected by and hosted on G2.com. Recommendations to others considering AskNicely: If you need a simple NPS survey, ok. If you need something a little more intelligent, it's a bad idea. Review collected by and hosted on G2.com. What problems is AskNicely solving and how is that benefiting you? I was trying to create a reliable NPS survey with the biggest response rate I can. AskNicely seems to have a lack of reliability to achieve that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about AskNicely? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AskNicely ](https://www.g2.com/products/asknicely/discussions/new) LT Lou Thurmon • Last activity over 6 years ago When will AskNicely have integration with Zoho CRM? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-will-asknicely-have-integration-with-zoho-crm) ![Drew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew A.") DA Drew Adler • Last activity over 2 years ago Does AskNicely integrate with JIRA? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/does-asknicely-integrate-with-jira) [ View all Discussions ](https://www.g2.com/products/asknicely/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 8% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/asknicely/pricing) ## How much does AskNicely cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 9 purchases. 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