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AskKay

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AskKay is Kayana's WhatsApp ordering software for restaurants and hospitality. Customers browse the menu, build their order, confirm delivery or collection details and pay inside a WhatsApp chat, with no app download or new account. Orders land directly in Kayana EPOS and the kitchen display with no re-keying, and the AI assistant handles many conversations at once during the busiest hours. Key features: order and pay inside WhatsApp; AI order assistant that answers questions and upsells; delivery, collection and dine-in order types; secure payment links and address confirmation; real-time sync with Kayana EPOS, KDS and Merchant Admin; 24/7 human support. Used by restaurants, takeaways and cafés across the UK, US, Canada, Ireland, Spain, the Netherlands, Australia and the UAE.

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