---
title: Askem Reviews
meta_title: 'Askem Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Askem works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Askem Reviews
**Vendor:** Askem  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Askem
Askem is a comprehensive digital tool developed by a Helsinki-based Finnish company, designed to meet the needs of mission-driven teams. It brings together three essential products in one intuitive dashboard—each available individually or as an integrated solution: Quality Assurance: Maintain a high standard of digital service with automated QA that identifies website issues before they affect your users. Web Analytics: Understand how people use your site with real-time, privacy-friendly analytics—no cookies, no complex setup. Feedback Collection: Understand your audience with direct, effortless feedback tools that support continuous improvement. Trusted by teams that prioritize transparency, accessibility, and performance, Askem is praised for its simplicity, ease of use, and exceptional customer support. Built for clarity. Loved for simplicity.






- [View Askem pricing details and edition comparison](https://www.g2.com/products/askem/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+22%3A29%3A11+-0500&secure%5Bsession_id%5D=855d2013-2df1-46b8-a3e0-febf1b9d7eb8&secure%5Btoken%5D=f0e26243b030bbf121cf4de2921ae61f7043e68b771b5114518d4c5d76416528&format=llm_user)

## Askem Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Askem Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,969 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,822 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)