--- title: AsisteClick.com Messenger For Business Reviews meta_title: 'AsisteClick.com Messenger For Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how AsisteClick.com Messenger For Business works for a business like yours. date_modified: '2026-06-21' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # AsisteClick.com Messenger For Business Reviews **Vendor:** AsisteClick.com **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) ## About AsisteClick.com Messenger For Business A collaborative customer support platform. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Chat with your team: \* 1-on-1: Every user can start a private conversation with another user \* Private groups: Need to work a project? Create a private group and add team members to chat with \* Departments: For every department you setup there is a room where members can share things \* Mentions: Type @ and the name of any teammate to send a mention with a special alert \* Emojis: Easily add emojis to replies and give them a personal touch. \* Easy to implement: Just create your free account and add your team members. \* Collaborators: Invite all your employees to the platform and unleash the collaborative work. \* Send files: Share documents, contracts, PDFs, images and any type of files with your teammates. \* Mark as unread: Need to get back to a chat? Mark it as unread and it will be activated as pending. \* Chat even when offline: Users receive new messages while they were offline as soon as they login into the platform. \* iPhone & Android App: Stay online and collaborate with teammates even when you are on the go using your iPhone or Android. \* Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. Website live chat: \* Chat transfers: Agents can transfer chat to other agents or escalate requests to users from different departments. \* Scroll to chat history: During a chat session just scroll up to see previous chat history on the same window. \* Tags: Classify chats in tags to easily identify and group chats in the future. \* Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing. \* Triggers: Send automated chat invitations based on rules and visitor's behaviour. \* Screenshot capture: Take a look at your customer's screen to offer a better support. \* Transcript by email: You can always email the chat transcript to the customer after a session. \* Easy to implement: Just copy & paste a tiny HTML code on your pages and that's it. \* Chat to ticket: Need to continue support after a chat session? Create a ticket from chat. \* Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login. \* Emojis: Both agents and customers can combine text with emojis. \* Send files: Share documents, contracts, PDFs, images and any type of files with your customers. \* Custom fields: Need more information about your customers? Just add custom fields to the chat request form. \* Custom colors: Easily adapt chat window colors to match your business image. \* iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android. \* Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. Multichannel customer support: \* Multichannel platform: Provide support to multilpe channels from a single platform. \* Twitter: Integrate with your Twitter account and reply to direct messages and mentions. \* eMail to ticket: Forward customer support emails to the platform and convert them into conversations. \* Chat to ticket: Need to continue support after a chat session? Create a ticket from chat. \* Offline to ticket: When no agents are online chat requests are converted into tickets so you reply when you login. \* Manual ticket: Need to continue support after a phone call? Create a manual ticket. \* Conversational eMails: Convert those boring emails into nice looking conversations with chat bubbles. \* Internal notes: Add private notes to tickets for internal use or when assigning a ticket to other user. \* Assign tickets: You can assign tickets to a particular user or to a whole department. \* Search with ease: Filter out tickets by user, priority, tags, customer, subject or ticket ID. \* Easy to implement: Just forward your current customer support emails to our platform to integrate them into a shared inbox. \* Web chat: Your customes can contact you in real right from your website. \* Facebook Page & Facebook Messenger: Integrate with your Facebook account and reply messages sent through your Facebook Page and customers using Facebook Messenger. \* Avoid collisions: Visual alerts let you know who is working on which tickets. \* Tags: Classify tickets in tags to easily identify and group chats in the future. \* Shortcuts: Create a knowledge base of frequently asked questions and pick replies instead of typing. \* Emojis: Easily add emojis to ticket replies and give them a personal touch. \* File attachments: Share documents, contracts, PDFs, images and any type of files with your customers and teammates. \* Priority auto update: Setup service level agreements and when a ticket should be scaled to medium or high priority. \* Mentions: Type @ and the name of any teammate to send a mention with a special alert. \* iPhone & Android App: Stay online and provide support even when you are on the go using your iPhone or Android. \* Fanatical support: Our support team is always ready to help you in English, Spanish and Portuguese. - [View AsisteClick.com Messenger For Business pricing details and edition comparison](https://www.g2.com/products/asisteclick-com-messenger-for-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A00%3A09+-0500&secure%5Bsession_id%5D=e88c8b3f-8fc7-4f2b-bf36-53480bbccde5&secure%5Btoken%5D=efce5695c3e7117e10bba7d25abcb3001bb50eb9c8bad2fe7a8093439bc1e5bf&format=llm_user) ## AsisteClick.com Messenger For Business Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing ** Internal Use** - Customization - Conversation Archiving - Knowledge Base - Team Inbox ## Top AsisteClick.com Messenger For Business Alternatives - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,534 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,650 reviews)