Asigra is an Enterprise Backup and Disaster Recovery (BDR) software platform that MSPs host and operate themselves as part of your services portfolio. And because MSPs own it, they control the customer relationship, the margins, and the pricing, which makes the MSP more valuable to a potential buyer.
MSPs are partly valued by their number of secure customer relationships — one where they own what they sell, and they control the price, quality, service and customer communication. This is unlike insecure customer relationships shared with predatory cloud service vendor suppliers who can (and often do) steal the relationship.
It’s not possible to own everything you sell. But it is possible to own some of it; specifically, the must-have products for all digital environments, like BDR software.
Asigra was the first (and still the only) BDR software that keeps you out of the Attack Loop, the latest hacker move that has already taken out so many companies.
And Asigra reduces risk exposure with multiple layers of protection including retention immutability, multi-factor authentication, password-free biometric authentication, backup renaming and a soft-delete for administrators.
But most importantly, Asigra builds measurable value for your MSP. Because when you own what you sell and it’s worth buying again and again, your customers become assets you can leverage to garner a higher price when you eventually sell your MSP business.
Asigra Cloud Backup™ is an enterprise-class backup and recovery software solution that provides a single, integrated approach to data protection.
How do you position yourself against your competitors?
Only Asigra stops the ransomware Attack-Loop™. Our sophisticated signature-less malware detection engines identify and quarantine unauthorized or malicious embedded code, including unknown and “zero day” attacks, from penetrating backup and replication streams.
The file level backup restore process in version 11 was flawless. I was able to restore files to customers at any time from my desk.
Support staff very knowledgeable. Good to have engineers available to assist.
Level 1 training very useful. Staff at their office were very nice. Felt like I was apart of their family while there.
Simple offsite file restores are quick and easy.
Setting up customer backups are very easy. Initial seed process quite easy. Review collected by and hosted on G2.com.
What do you dislike?
Version 11 did not have the ability to take snapshots they said it would be available in their later version.
Trying to restore email from full exchange store backup was very difficult. We were not successful in find email.
Have to purchase support credits. I ran out of these quickly and would rather have paid for a full year of support. I did not like it when I was out of credits and had to get more before I could get assistance. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
Request a trial and/or an onsite demo of the product. We did a demo online and I think if we requested one onsite we could have ironed out a lot of our small issues in the beginning. Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
In Manged Services, you can quickly see ROI. Companies are becoming required to have offsite backups and they are understand this is not cheap. However, I think the MSP needs to have the correct infrastructure as they are now holding data. Asigra has ability to replicate data to another facility. Review collected by and hosted on G2.com.