Ashby Reviews & Product Details

I've used over a dozen ATSs. Ashby is hands-down the best. There are a few ways in which it's not intuitive, but it's mostly easy to use, and when there's an issue, their customer service is exceptional. They got back to me quickly, provided easy-to-understand information, and, in three cases, even recorded a video with exactly how to do what I needed. I use it daily to keep track of my roles and candidates. Their companion app is excellent. It finds emails and makes adding or moving a prospect/candidate easy. You usually have to pay extra for such a thing. They regularly update but aren't charging extra for all the features. I like that they don't nickel and dime us. They also have sequences. I'm pleased with Ashby and would recommend to anyone. Review collected by and hosted on G2.com.

My only complaint is that sometimes it's not as intuitive as I'd like, though it is easy to find what you need if you take the time to understand their learning center. The second is that the UI is a bit rough. I would prefer it to be more compact. It's tough to scroll sometimes, and it's not what I prefer visually. I wish there were more customization around this. I want the rows to be more compressed without changing the font size. Review collected by and hosted on G2.com.

As a recruiter I love that Ashby pulls together features and tools I previously had to hack together across different vendors, but perhaps the most compelling thing: when I first implemented Ashby I set up a training session, which everyone (including my CEO!) said was unnecessary because they had figured out how to use the platform on their own. There is such a steep climb to onboard to other ATSs, but Ashby was intuitive enough that everyone on my team can hop in and know exactly where to go even if it's their first time. They also launch new features constantly and they're always updates I'm earnestly excited about as a talent leader. Review collected by and hosted on G2.com.

When you're deep in a candidates profile the UI can get a little overwhelming with data - it's not at a level that gets in the way of my work or encourages mistakes, but can just be a lot to take in if you don't know what you're looking for. Review collected by and hosted on G2.com.

The software is a great project management tool for hiring. It's really helpful for small businesses with a small recruiting team, managing a lot of roles. I love that it's an all in one tool from approvals, to posted roles, to offers. Their team is awesome. I LOVED working with our account manager, Aman. He was super helpful and proactive with helping us know how to best utilize the software. Implementation is a bit tricky because it's a powerful tool, but Aman helped make it as easy as possible. Ashby is one of the tools I use most throughout the day. Very happy to have it! Review collected by and hosted on G2.com.

It's a beefy tool so there's a lot that it can do, which takes time to learn. Change is also always challenging for a team so it's taken our team some time to get used to it. Review collected by and hosted on G2.com.

The functionality is simply beutiful, it feels like I wouldn't be able to handle the same amount of work if I had any other ATS. Ashby's AI features are incredibly helpful and accurate, there's also a bunch of integrations with the other platforms and tools you may ever need. Implementation of Ashby was also incredibly easy. Reporting functions are incredible. Ashby is also ahead of all new trands, so you're never missing out. Review collected by and hosted on G2.com.

It takes a while to learn how to use some of the features. Ashby has great knowledge academy on Notion, but learning how to build some processes humbles me every time. Review collected by and hosted on G2.com.

It does what you'd expect an ATS to do (which most do not). It can send emails, schedule things.

It handles a significant amount of customization, which can be useful. In general it has a lot of features. Review collected by and hosted on G2.com.

It's the worst-designed tool I use on a regular basis. The features, settings, etc. have been shoved into this thing in no particular order. It's hard to learn, confusing to understand, and easy to make mistakes. When you do make mistakes, your interviewing processs gets screwed up. Candidates get inappropriate emails, calendar events don't get sent, interviews get dropped.

At least for eng hiring, companies spend thousands of dollars to hire just one candidate so these mistakes are painful.

I don't think they have a good understanding of simplicity or design in general. The notion of information architecture is totally absent. In general it just reflects disorganized thinking, and it appears no progress is going to be made on the design front. My guess is that one of the founders has strong, poor opinions on this front, so they can't start to improve things. There is a space with very low expectations (all ATS software is bad except for Google Hire which was discontinued) so I doubt it's a priority for them. But a brief scan through the settings menu reveals the mess that permeates the whole experience.

UPDATE: just checking in here a couple months later to say that nothing has changed and I stand by what I've written. The initial reach-out from their team was different and essentially said I was just wrong or lying about their horrible design. They've since edited it to use softer language, but my conclusion is that they're probably not very open to feedback on the design front. Review collected by and hosted on G2.com.

What I liked best about Ashby was how easy it was to navigate the platform – the interface is clean, intuitive, and a pleasure to use. Scheduling interviews, which used to be a hassle, is now seamless and takes almost no effort. Review collected by and hosted on G2.com.

The only downside I encountered was with the documentation format. While I managed to get everything set up, I felt that a non-technical person might struggle with the initial setup. Review collected by and hosted on G2.com.

- The data architecture and flexbility for different use cases is second to none

- The product is purpose built for sourcing candidates AND filtering applications - legacy tools like Greenhouse fall way short (e.g. the process to add a candidate to the pipeline from LinkedIn takes 10 seconds vs. 5 min on Greenhouse)

- Simplifies everything from daily recruiter workflows to executive pipeline reporting

- Great knowledgebase and resources to get you running and integrated Review collected by and hosted on G2.com.

- Implementation suport was not hand holding, you need to put a lot of work into getting it right

- If you don't have a codified hiring process and a data driven mindsent, the tool will not acheive its full potential Review collected by and hosted on G2.com.

Lots to love. Great UI, great support, and the best part is that the Ashby team is constantly creating new features. They are always finding new ways to streamline the recruiting process, and everytime they add a feature it doesnt make the product feel more bulky or enterprise like....somehow it makes it just feel better and better. Review collected by and hosted on G2.com.

I feel the AI tools yet dont really do much. For instance asking the AI to help you identify who you rejected last doesnt work at all. Review collected by and hosted on G2.com.

- Best KPIs & dashboards of the market

- You can do everything, everything is personalisable, according to your needs

- Great automation

- Once everything is set up, it becomes a very easy to use and useful data-oriented ATS! Review collected by and hosted on G2.com.

So many things are configurable, the first 2 months are really hard. Fortunately they did a lot of short videos on Ashby university to show how to do things.

I wish you could do more of the set-up directly screensharing 2h with a CSM would be even better to not feel overwhelmed at the start Review collected by and hosted on G2.com.

I'm the CEO of a fast growing startup who wanted to implement high quality recruiting processes into our company that will scale and allow us to be competitive.

Ashby was very simple to get set up in a single day and allowed us to implement all best practices. They even gave guidance on how to do so. Review collected by and hosted on G2.com.

It has done everything we want so far. No complaints Review collected by and hosted on G2.com.