--- title: Ashby Reviews meta_title: 'Ashby Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 122 reviews by the users' company size, role or industry to find out how Ashby works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 122 scale: '5' date_modified: '2026-08-14' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Ashby Reviews **Vendor:** Ashby **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.7/5.0 **Total Reviews:** 122 ## About Ashby Ashby is an all-in-one recruiting platform designed for ambitious recruiting teams to operate as strategic partners in the growth of the business. With powerful analytics, AI & automation, interactive planning tools, and quality of hire data, Ashby's all-in-one platform improves talent team effectiveness while also streamlining the recruiter workflow. Consolidated all-in-one solution Ashby combines your ATS, CRM, scheduling, and analytics into a single scalable solution with best-in-breed features. Consolidating tools and streamlining recruiting workflows reduces your total cost of ownership, eliminates the need to context-switch between tools, and gives you a single-source-of-truth for all things recruiting. Powerful recruiting analytics Reliable data in Ashby empowers teams to make faster, more strategic, data-driven decisions. No need for spreadsheets or data scientists — robust, BI-tool-level reporting is native in Ashby. Make improvements to your workflows, seamlessly communicate with stakeholders, forecast recruiting capacity and drive hiring process improvements at scale. Get real-time visibility into the end-to-end talent acquisition lifecycle, recruiter productivity, progress to key goals and quality of hire outcomes. Scalability Whether you’re a high-growth company with evolving needs or a large enterprise, Ashby is built to support TA teams' needs at scale. Ashby’s product foundation enables deep customization, advanced permissions, and the organization of workflows around both the candidate and job records. As your company grows, Ashby can flex to your evolving process. No need to sacrifice UX, hiring manager, recruiter, or candidate experience for a tool with the configurability to support your scale. Innovation Ashby’s modern infrastructure means meaningful features are shipped on an almost weekly basis. First-to-market innovations in AI and automation and Ashby’s commitment to product innovation and engineering velocity helps keep TA teams on top of market trends and regulations in today’s hiring landscape. ## Ashby Pros & Cons **What users like:** - Users highlight the **ease of use** of Ashby, significantly enhancing recruiting efficiency and organization. (19 reviews) - Users praise Ashby's **exceptional customer support** , highlighting responsiveness and knowledgeable assistance that greatly enhances their experience. (18 reviews) - Users appreciate the **helpful and responsive support** from Ashby, enhancing their overall experience and satisfaction. (16 reviews) - Users appreciate the **vast array of features** in Ashby that enhance recruiting efficiency and support customization. (12 reviews) - Users rave about Ashby's **comprehensive features** , finding them invaluable for efficient and scalable recruitment processes. (10 reviews) - Users appreciate the **customizability** of Ashby, enabling tailored workflows that enhance efficiency and meet diverse needs. (10 reviews) - Efficiency (10 reviews) - Intuitive (10 reviews) - User Interface (10 reviews) - Users praise Ashby for its **intuitive design and streamlined processes** , making recruitment efficient and user-friendly. (8 reviews) **What users dislike:** - Users note a **challenging learning curve** with Ashby, requiring time to adapt to its extensive customization options. (11 reviews) - Users find the **limited customization options** of Ashby difficult for teams without the time to strategize effectively. (6 reviews) - Users express concern over the **lack of clarity** in reporting and learning materials, making navigation frustrating. (4 reviews) - Users find the **feature complexity** of Ashby overwhelming, leading to a challenging learning curve for new adopters. (3 reviews) - Users find **reporting functionality limited** , often describing it as challenging and not intuitive for their needs. (3 reviews) - Users find some **missing features** in Ashby, noting that sourcing functionality and offer letter tools are less streamlined. (3 reviews) - Users find the **interface not intuitive** , experiencing challenges with reporting and an overwhelming amount of data. (3 reviews) - Report Issues (3 reviews) - Template Issues (3 reviews) - Difficulty (2 reviews) ## Ashby Reviews ### 1. Perfect for Scaling and Working with External Agencies **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine S. | People Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Ashby?** I really like how much time the platform saves me on coordination. The Google Calendar sync is great; it's instant and makes scheduling interviews painless. I can also confidently manage our hiring efforts with external agencies because the access controls and visibility are smooth. Beyond that, the pipeline view is visually the best I’ve used, it's clean, easy to read, and allows for extremely simple, yet effective, candidate tracking and management. **What do you dislike about Ashby?** My one small frustration is the learning materials, while the support team is fantastic once you connect with them, the help articles themselves can be a bit much. If I just have a quick question I don't always want to email support, or to dig through the massive knowledge base. The AI bot is getting there with linking to the right place with the answer , but it's not quite there yet. **What problems is Ashby solving and how is that benefiting you?** As a small startup with only one person managing the entire hiring process, Ashby has solved our bandwidth and time management challenge. The platform has been a huge time saver; it handles many of the manual tasks that used to eat up my day. I feel like I haven't even had a chance to explore all the automation features yet, but what I am using is already helpful. The reporting is incredibly intuitive, which means I can pull the essential hiring metrics for our team without having to spend time building spreadsheets. ### 2. Ashby Transformed How We Hire! **Rating:** 4.5/5.0 stars **Reviewed by:** Mohsin S. | Talent Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Ashby?** Ashby has completely transformed our hiring process at Teya, providing the team with much greater visibility into recruitment and helping us identify and address bottlenecks. The reporting feature feels like a standalone product—the insights it offers have been truly eye-opening, revealing valuable information about areas of the business beyond just talent acquisition. The product support is excellent. Unlike many companies that simply sell you software and move on, the Ashby team is highly knowledgeable, responsive, and always ready with a solution. If they don’t have an answer immediately, they are willing to develop one for you. **What do you dislike about Ashby?** For beginners, the platform may feel quite intimidating due to its extensive customisability, which can make certain areas confusing. However, there is a wealth of help material and educational content available online to help users get up to speed. Still, if you are someone who doesn't have much time to dedicate, the learning curve might feel even steeper. **What problems is Ashby solving and how is that benefiting you?** Ashby addresses our primary challenge of ensuring visibility and accountability throughout our hiring process across the organization. The platform provides valuable insights, from recruitment metrics to usage patterns, and helps identify bottlenecks. This has been extremely helpful in understanding the underlying reasons for other issues that may arise in our hiring process. ### 3. Best ATS I've used! **Rating:** 4.5/5.0 stars **Reviewed by:** Amy K. | Sr. Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Ashby?** - Ashby has a clean user interface that, once you get the hang of it, is easy to navigate and feels intuitive. - Sourcing tool contained within the system - when I was doing a lot of heavy sourcing in previous roles, I loved that everything was all connected in one system, so you don't have a bunch of clunky copy/pasting etc. - I think the reminders are helpful and the way candidates move through the system is useful for me when things are moving quickly, much less risk of candidates getting lost in the shuffle/visual reminders of who you need to follow up with. - Customization of building out the workflows, automation, and feedback forms. It's super easy to customize anything you could want and add in automation to help recruiters who are receiving a high volume of applicants. - They are always working on their roadmap and adding new features - this is one of the primary reasons as an HR professional I recommend teams not necessarily just use whatever baked in ATS comes with an HRIS or some other software they're using. It's likely that they won't be making updates to it or keeping up with the latest features that make recruiters and candidates' lives easier. Ashby is a leader in the industry and they maintain that by continually building, listening to their customers, and offering great support at, in my opinion, a reasonable price point. **What do you dislike about Ashby?** - There is a learning curve to using Ashby most effectively which can be a little challenging for folks to grasp onto. Once you get the hang of it, it makes a lot of sense but I have seen some team members struggle with the structure of how Ashby works when coming from software that is much more "bare bones". I think it's worth getting over the learning curve! - I have never really got into using the offer letter features that Ashby has because for my purposes, things need tweaked and changed enough where it feels more cumbersome than is worth it, so I usually have just ended up using Docusign, adobe sign, or something similar outside of Ashby to get offer letters processed. **What problems is Ashby solving and how is that benefiting you?** I have used Ashby as an ATS at several companies now and it primarily helps our team stay organized throughout the entire recruiting lifecycle. It supports all the way from candidate leads and initial conversations through the interview process, capturing feedback, and moving candidates to either "archive" status or to an offer letter/acceptance. It also helps with proactive sourcing since it can integrate with LinkedIn and many other job platforms. Prior to Ashby at my current company, everyone had their own way of gathering feedback on a candidate but we didn't house it in a centralized place so Ashby has also solved that for us, which I feel is an extremely important piece of the recruiting process. ### 4. Ashby is an AMAZING ATS **Rating:** 5.0/5.0 stars **Reviewed by:** JoJo J. | Sr. Director, People & Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Ashby?** I used Ashby at my previous workplace, so when it was time to implement a new ATS at my new workplace, I had a noticeable bias. I did my due dilligence in demoing other ATS', but none of them compared to my needs as an HR team of one. Ashby has a clean, easy-to-use UI - a very forward-thinking system. I also appreciate the bundle of resources in the knowledge base. I can find answers to all of my questions and haven't been led astray yet. When implementing the system and introducing it to my team, it blended seamlessly with my existing partners such as Google Workspace, Checkr, and Gusto. I couldn't ask for a more efficient system. As a daily user, juggling multiple roles with varying workflows, Ashby allows me to customize each workflow as needed. From the initial sales call through implementation, I've been provided with amazing support, and I really appreciate the Help Center, which features an AI component that helps me quickly identify and solve issues that I may encounter. **What do you dislike about Ashby?** I love everything about Ashby. Honestly, it is the best in the market for a small start up. **What problems is Ashby solving and how is that benefiting you?** Ashby allows me to manage multiple roles, across departments, with varying workflows. All customizable to the needs of the role, department, and managers. I can easily schedule interviews w/ the calendar integration, and streamline communications with the candidates via email and hiring teams via notes. ### 5. Ashby has become my personal favorite platform for all things recruiting. **Rating:** 5.0/5.0 stars **Reviewed by:** Lance T. | TA Ops, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Ashby?** With many years in various RecOps and program roles, I’ve worked with several ATS tools, but Ashby stands out in multiple ways. Its intuitive design makes it incredibly easy to use, even for new team members. Everything from scheduling to pipeline management is streamlined and efficient. The reporting and analytics capabilities deserve a special shoutout. We can slice and dice data to track recruiter performance, hiring metrics, and key KPIs, all without needing to export to external tools. The dashboards are clean, customizable, and actionable. Ashby’s support team is consistently responsive and helpful across a wide range of inquiries. Our relationship with our Customer Success Manager is proactive and focused on helping us optimize workflows and improve the overall experience. Their insights have directly contributed to our operational improvements. The Ashby community is also a huge plus. It’s full of engaged professionals who share best practices and creative solutions. It truly feels like being part of a movement that’s shaping the future of recruiting. If you’re looking for a modern, data-driven, and user-friendly ATS, Ashby is it. **What do you dislike about Ashby?** There are opportunities to better organize different libraries. For example, saved reports prior to a recent update was formatted in a list format that could get a bit lengthy as you build out your many different reports. **What problems is Ashby solving and how is that benefiting you?** While Ashby is an incredibly powerful and user-friendly ATS, it’s not without its limitations. From time to time, we encounter product constraints, whether it's a feature that doesn’t fully meet our needs or occasional performance downtimes. These moments often become opportunities to submit product requests, and thankfully, Ashby’s team is receptive and responsive to feedback. ### 6. Better than most **Rating:** 3.5/5.0 stars **Reviewed by:** Michael R. | Senior Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Ashby?** Generally it is easy to use and meets the criteria for a solid ATS platform. Interview scheduling is relatively easy and the UI is better than most ATS platforms. **What do you dislike about Ashby?** There are a number of features that are not intuitive. Reporting is challenging even for the basics and candidate duplicate management is poor. **What problems is Ashby solving and how is that benefiting you?** We use Ashby as our ATS for our agency. It easily allows us to manage multiple roles and clients. ### 7. The Best All in One Applicant Tracking System for Small to Medium Sized Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about Ashby?** Ashby offers an unparalleled applicant tracking system (ATS) that provides candidate relationship management, automated scheduling, sourcing, email lookups and sequencing, and analytics/reporting solutions. It's easy to use and simple to set up. Hiring teams, candidates, and recruiters will all agree that it's interface is intuitive and easy to understand. There are also detailed reports that you or your hiring teams can run that make it very easy to understand hiring metrics and dashboards. **What do you dislike about Ashby?** Ashby limits the number of email lookups and time to do bulk actions. While I don't believe this is a problem for larger companies using Ashby, I believe this is a result of a being a smaller startups and paying a very afforadable and reasonable annual price. It sometimes takes us about a minute to process an action for 1,000+ candidates. **What problems is Ashby solving and how is that benefiting you?** Ashby is an applicant tracking systems that helps us stay organized and efficient with our recruiting process. It offers solutions around candidate relationship management, automated scheduling, sourcing, email sequences, and reporting / analytics. Ashby has helped us save time and money compared to other ATS vendors and recruiting tools. It's the closest to an all-in-one ATS that offers solutions that other recruiting tools and vendors do. We don't have a large team or a lot of resources, so we need to save time and automate where we can. Ashby helps tremendously with this. ### 8. Ashby Evangelist **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Founding Principal Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Ashby?** I've used over a dozen ATSs. Ashby is hands-down the best. There are a few ways in which it's not intuitive, but it's mostly easy to use, and when there's an issue, their customer service is exceptional. They got back to me quickly, provided easy-to-understand information, and, in three cases, even recorded a video with exactly how to do what I needed. I use it daily to keep track of my roles and candidates. Their companion app is excellent. It finds emails and makes adding or moving a prospect/candidate easy. You usually have to pay extra for such a thing. They regularly update but aren't charging extra for all the features. I like that they don't nickel and dime us. They also have sequences. I'm pleased with Ashby and would recommend to anyone. **What do you dislike about Ashby?** My only complaint is that sometimes it's not as intuitive as I'd like, though it is easy to find what you need if you take the time to understand their learning center. The second is that the UI is a bit rough. I would prefer it to be more compact. It's tough to scroll sometimes, and it's not what I prefer visually. I wish there were more customization around this. I want the rows to be more compressed without changing the font size. **What problems is Ashby solving and how is that benefiting you?** Ashby makes it easy for me to manage my candidates and roles. I like that you can customize interviews and decide which emails go out when. - [View Ashby pricing details and edition comparison](https://www.g2.com/products/ashby-ashby/reviews?filters%5Bsentiment_snippet%5D=1911970&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A30%3A53+-0500&secure%5Bsession_id%5D=cc5a7732-4495-448a-b498-0dfe409061e8&secure%5Btoken%5D=f853815726dee536e387c1e9b2cc3a18edf32aa65648295d3f0ba38ede558304&format=llm_user) ## Ashby Integrations - [1Password](https://www.g2.com/products/1password/reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - [ChartHop](https://www.g2.com/products/charthop/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [DropBox Sign API](https://www.g2.com/products/dropbox-sign-api/reviews) - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) - 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[Zinc](https://www.g2.com/products/zinc-work/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Ashby Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Specialized or Emerging Capabilities - Distinct AI Functionality - Niche Application **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization - Activity Dashboard **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Agentic AI - Recruitment Platforms** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Billing & Invoicing - CRM - Resume Database - Talent Pool - Alerts/Notifications - AI Copilot - Email Marketing - Searchable Database - Reminders - GDPR Compliance - Customizable Branding - Customizable Templates - Job Board - Data Import/Export - Recruiting Firms - Reference Checking - Social Recruiting - Internal HR - Job Requisition - Collaboration Tools - Background Screening **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition ## Top Ashby Alternatives - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - 4.4/5.0 (3,906 reviews) - [Lever](https://www.g2.com/products/lever/reviews) - 4.3/5.0 (2,088 reviews) - [Workable](https://www.g2.com/products/workable/reviews) - 4.4/5.0 (688 reviews)