1. [Home](https://www.g2.com/) 2. ... 3. [Proactive Customer Retention Software](https://www.g2.com/categories/proactive-customer-retention) 4. [Ascendo AI Discussions](https://www.g2.com/products/ascendo-ai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ab55c273bd4b31995f71d055f61a5f7c/ascendo-ai.png "Product Avatar Image") ](/products/ascendo-ai/reviews) [ Ascendo AI ](/products/ascendo-ai/reviews) (27)5.0/5 Ascendo builds Physical AI agents for critical infrastructure. Operating as a coordinated digital workforce, our 16 specialized L4 agents automate more than 1,800 complex service workflows out of the box. Deployed across MedTech, Telecom, industrial manufacturing and more, Ascendo AI agents ingest unstructured dark data to predict parts demand, operationalize technician expertise, and help prevent field escalations before they occur. Our goal is to not just give you the outcome you want but to make you an AI first company like ours. Learn why Field Service and Technical Support teams love us and recommend us as their #1 choice! Show More * * * ### 100.0 Nps Score Already have Ascendo AI? ### All Ascendo AI Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Ascendo used for? ](/discussions/what-is-ascendo-used-for) What is Ascendo used for? [ Proactive Customer Retention Software ](https://www.g2.com/tags/proactive-customer-retention-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Ascendo+AI+questions+and+get+answers+from+expert+users+in+our+Ascendo+AI+Discussions+section.&title=Ascendo+AI+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fascendo-ai%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Ascendo+AI+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fascendo-ai%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fascendo-ai%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Ascendo+AI+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fascendo-ai%2Fdiscuss%0aAsk+Ascendo+AI+questions+and+get+answers+from+expert+users+in+our+Ascendo+AI+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Ascendo+AI+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fascendo-ai%2Fdiscuss%0aAsk+Ascendo+AI+questions+and+get+answers+from+expert+users+in+our+Ascendo+AI+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/ascendo-ai/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1b132f32bbfe1522b0fa716e9f6a61af/ascendo-ai.svg "Product Avatar Image") ### Have you used Ascendo AI before? Answer a few questions to help the Ascendo AI community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fascendo-ai%2Fdiscuss%3Fsmall_ask%3Dascendo-ai) No