MO

Matthew O.

Director of Business Development

Small-Business (50 or fewer emp.)

9/5/2023

"Good product very efficient."

3.5/5

What do you like best about Ascend?

Reliability and easy to use. The ability to find prior used vendors is helpful also. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Entering new endors is too time consuming. Review collected by and hosted on G2.com.

GH

Grace H.

Graphic Designer

Enterprise (> 1000 emp.)

4/6/2023

"The approval of invoices is done faster"

4.5/5

What do you like best about Ascend?

I like the fact that it is a fast service that accommodates to the ERP service and integrates it easily so that the automation is done properly and does not cause any issues. I think that the automation that ElevateAP offers is very modern and smart, with a great prediction algorithm that processes the invoices faster and increases efficiency within the workforce, streamlining the invoicing workflow, and the support team is very reliable and responds quickly to all questions. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

There is a bit of a learning curve when starting to use ElevateAP; it certainly is not an easy tool to get started with as it takes some time to understand the many tools and use them in the organization's favor to speed up the invoicing process. The support team is very responsive, though, and is able to offer help to get through the initial process of setting everything up. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

The benefits offered by the services of ElevateAP are outstanding; eliminating time-consuming manual tasks from our daily schedules has been something that we are very grateful for, and with their incredible help, we have been able to automate the majority of our AP process. It has optimized our workflow, and we have been able to eliminate the possibility of errors done by human work because of the automation offered by this tool. We process invoices every day in our team, and having the help of an automated service is something that has helped us get through the most time-consuming tasks and focus on our main projects. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/10/2023

"Best automation platform that boost up your productivity"

5/5

What do you like best about Ascend?

I like the user interface because it is very straightforward and easy to navigate. Using this tool, I can automate the invoicing process, which makes it efficient and reduces human error & power. The tool is very easy to deploy and integrate; also, it doesn't require any training. It boosts productivity and scalability. Also, It improves client relationship. Customer support is always available to help you and resolves your queries on priority. I love this tool. Recommended for all types of businesses from my side. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Nothing has such an issue for me to date, but sometimes the tool lags when invoicing date is huge. Hope it will be resolved in the upcoming updates. Review collected by and hosted on G2.com.

AM

Annabeth M.

Co-Founder

Mid-Market (51-1000 emp.)

4/4/2023

"The best way to automate the accounts payable process"

4/5

What do you like best about Ascend?

The thing that I like the most about ElevateAP is the number of resources that it has to automate the majority of the accounts payable process, and the OCR system is a great tool that works amazingly when working with electronic invoices so that they are processed faster, and the workflow remains very stable. The automatic approval of invoices has worked very well, and it provides great management of these, saving time and effort as well as keeping data up to date automatically. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Sometimes the recognition of invoices does not work perfectly, and we have to go and make some changes so that there are no errors, but for now, this software does a good job at automating the entire AP ecosystem. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

This software has helped us get rid of so much paperwork and has helped us switch completely to digital invoicing, which is faster, and so much more convenient and affordable. The use of ElevateAP in our business has helped us save a lot of time and energy and we have let it handle most of the tedious tasks in the AP process such as the verification of invoices, the reviewing, the approvals, the data entry, and more. Review collected by and hosted on G2.com.

LW

Leah W.

Project Manager

Enterprise (> 1000 emp.)

4/3/2023

"Automation done right"

5/5

What do you like best about Ascend?

What I like best about this software is the way that it has a great customer support that is there to help throughout the entire process of implementation, and they have great advice to help us use the solution so that we get the best out of it. I also like the automation that it offers so that we are able to eliminate manual work when it comes to approving invoices, helping us process these invoices quickly from start to finish when we approve the payments. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

This is a tool that keeps improving in order to offer the best experience to all the users, I don't really have any dislikes towards ElevateAP, although I would say that the loading time tends to be quite long, but I hope that it improves in the future as other tools have improved. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

The management and monitoring of the invoice processing workflow have been really great, and the increase in touchless activity has helped us minimize the time that it takes to process payments and it has helped us keep track of all the incoming invoices while they are processed automatically. We are able to trust ElevateAP because of its ability to quickly recognize and read invoices. Review collected by and hosted on G2.com.

RM

Ritesh M.

Associate Software Engineer

Enterprise (> 1000 emp.)

4/3/2023

"Gain a sparkle in invoicing with comprehensive product with utmost dedication to automation."

5/5

What do you like best about Ascend?

It always a helpful thing to have a reliable and dedicated user support and am glad ElevateAP does offer the very best user support services from a Demo with experts, online documentation and readily available customer support team that offers professional support. It brings automation to invoice processing activities which helps reduce the time spent by speeding up the rate of invoice processing. It is super easy to use, has a well orchestrated dashboard and a very straightforward user interface making it easy for one to navigate through, access and make use of its features. It offers one a real-time view of your activities with an option to generate reports. Its analytics features are very powerful and advanced making it easy to run thorough analysis on your reports to come up with accurate insights to help understand more about your invoices. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

My genuine answer, nothing. All ElevateAP has been doing is delivering the most trusted and reliable services in invoicing. The customer support has been excellent and am all satisfied with everything about it from feature availability, productiveness and ease of use. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

It's always a guarantee for us to succeed in our invoicing activities thanks to ElevateAP. The product has well advanced invoice processing features including use of machine learning and intelligence automations which works magnificently for us helping us to improve the quality of our work while using less time and resources. Automations in invoicing also helps do away with the costly mistakes that might arise. Review collected by and hosted on G2.com.

MS

Michael B S.

Network Security Engineer

Computer & Network Security

Small-Business (50 or fewer emp.)

3/30/2023

"An excellent platform to improve account management."

5/5

What do you like best about Ascend?

One of the things we like the most is the easy integration, it also allows us to establish rules for the automatic approval of invoices within certain amount limits, which saves time and reduces manual workload, it also offers the ability to create flows workflows customized to adapt to the needs we can define unique workflows for different types of invoices or suppliers, which guarantees a more efficient and effective accounts payable management, it has a real-time monitoring function which allows us to monitor the progress of invoices as they move through the approval and payment process. This provides full visibility into the status of each invoice in real time, making it easy to plan and track payment obligations. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

I have sometimes experienced issues with the platform loading time, which has been a bit frustrating at times of high workload. Also, I think the platform could benefit from more integration with other financial management tools. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

It has helped us eliminate many manual processes, it has also reduced errors in data entry, improving accuracy in tracking invoices and reducing waiting times in payment to suppliers, improving efficiency and productivity in the flow of work, it also offers us greater visibility and transparency throughout the accounts payable process, which has facilitated informed and data-based decision making to improve cash flow management and financial decision making. Review collected by and hosted on G2.com.

SV

Sunil V.

IT Manager

Small-Business (50 or fewer emp.)

4/11/2023

"Automate Invoice management with OCR"

4.5/5

What do you like best about Ascend?

ElevateAP is an account payee automation software from ascendsoftware. It comes with an OCR feature, which uses computer vision to scan and capture data, automating invoice digitalisation. It also comes with ERP integration which makes the whole process easy compared to doing it manually. It has many additional features that make software suitable for any company when you handle many vendors and invoices. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

The OCR features works most of the time, but sometimes it requires manual verification. Hope the accuracy improves as feed more data in to the system. Review collected by and hosted on G2.com.

JB

Judy B.

Marketing Specialist

Enterprise (> 1000 emp.)

3/29/2023

"A successful project with Ascend's outstanding team"

4.5/5

What do you like best about Ascend?

Throughout their time together, the Ascend crew was exceptionally well-organized. Having everything prepared for our meetings was a breath of fresh air. They were always available to address our concerns and clarified the entire procedure for us. The next moves were usually unmistakable. They laid up precise requirements for each participant at each stage. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Thus far, we have not encountered any issues that have made it difficult for us to carry out our regular responsibilities. The fact that STAP files duplicate invoices in the amts trash bothers me. Many of the invoices we receive are for the exact same dollar amount, and these should not be thrown away as duplicates. Review collected by and hosted on G2.com.

AG

Abin G.

Software Engineer

Small-Business (50 or fewer emp.)

4/11/2023

"Fast and Reliable automation software for Accounting and invoicing"

4.5/5

What do you like best about Ascend?

ElevateAP is an excellent software from ascend software, for automating invoice accounting. It scans and catalogs invoices, makes them digital, and integrates with the ERP system. The OCR comes with elevateAP makes a lot of things like magic. The team behind ElevateAP is excellent, and they are helpful regarding integration and support. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Sometimes the OCR results look little odd, but I think it will improve as we use software for a while and give more date to improve the AI. Review collected by and hosted on G2.com.