---
title: Ascend Reviews
meta_title: 'Ascend Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 60 reviews by the users' company size, role or industry to
  find out how Ascend works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 60
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Ascend Reviews
**Vendor:** Ascend Software  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 60
## About Ascend
Ascend: Native Workday AP Automation Built for Enterprise Complexity Ascend transforms accounts payable for medium and large enterprises using Workday Financial Management, delivering effortless automation that adapts to your unique business processes rather than forcing you to change them. Our mission is to automate the full surface area and complexity of accounts payable, empowering organizations to achieve scalable growth without compromise. As a Workday Certified Select Partner, Ascend provides native integration with real-time ERP synchronization that feels intuitive to users. Our comprehensive AI ecosystem, AVA, combines our proprietary Dynamic Prediction Engine with advanced capabilities including AI Recognizer for custom prompting on complex scenarios and AI Suggested Rules that proactively identify automation opportunities within your existing workflows. What Sets Ascend Apart: • High Complexity Workflows: Purpose-built for enterprises with complex AP requirements including multi-entity processing, intricate coding rules, and sophisticated approval hierarchies. We excel in the nuanced details that other solutions overlook, delivering powerful customization at scale through AI-powered technology. • Customer-Driven Innovation: Our roadmap reflects real customer needs, delivering solutions for actual operational challenges rather than theoretical features. We build based on existing customer requirements, ensuring every enhancement addresses real-world scenarios and drives meaningful outcomes. • ERP Depth Over Breadth: We prioritize deep, specialized integration with Workday rather than shallow connections across multiple ERPs. This focus results in more reliable, intuitive end-to-end processes that extend Workday&#39;s native capabilities seamlessly. • Scalable Customization: Our platform doesn&#39;t obscure complexity—it empowers users to control it. Extensive feature customization, supplier-specific configurations, and flexible coding requirements accommodate unique enterprise needs without requiring process reengineering. Complete Solution: Beyond invoice automation achieving 80%+ touchless processing, Ascend Payments transforms AP into a profit center through virtual card rebates, comprehensive supplier payment automation, and seamless integration with your existing Workday settlement processes. Experience accounts payable automation that scales with enterprise complexity while maintaining the Workday user experience your teams already know and trust. Join industry leaders who&#39;ve chosen Ascend to achieve effortless accounts payable operations.




## Ascend Reviews
  ### 1. Do not migrate to the new platform, Elevate

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Ascend?**

Ascend was helpful by using OCR to read document, had the ability to copy previous documents automatically

**What do you dislike about Ascend?**

Pushed to migrate to new software "Elevate". Elevate is a disaster, poor recognition-actually substituting the wrong supplier, and the inability to duplicate previous invoices, ...... Will request to migrate back to Ascend platform. In many instances, manualy processing the invoices in Workday would be quicker than using Elevate

**What problems is Ascend solving and how is that benefiting you?**

Elevate is causing more work than it saves. When we used Ascend, invoice processing was 50% faster than manual processing in Workday.

**Official Response from Ashley  Stafford:**

> First, we want to say thank you for your honest feedback. While this is never a response we want to hear, we see this as an opportunity to gain the necessary insight that will create a positive shift in our partnership. To start, the post mentions 'had the ability to copy previous documents automatically'. While we do have both the ability to duplicate an invoice line as well as set a rule to copy from a previous invoice, we believe you are referring to the ‘On Demand’ version. This was not provided in the first release but is on our roadmap to be delivered. We would love the opportunity to do a working session to see if leveraging the Document Rules will be a suitable bridge gap until the On-Demand is available.

With respect to recognition, this is something where partnering can yield the quickest improvement. We have customers that have experienced a large increase in both overall recognition as well as pass-through (or Touchless processing) after collaborating. ElevateAP has new technology in the way of recognition, and we want to ensure we are taking full advantage of every part of that.  

Next, we do hear you clearly on the communication around the new product release and how that could have been better, and we apologize for that. We have since made several large changes to both the processes, methods, and frequency of communication, and the teams that support the migrations.

Lastly, we want to learn from this experience and show you that Ascend and our products are designed to improve efficiency and reduce friction in the day-to-day lives of the companies and their users we serve. I would like to extend my direct contact information to work with you and your team to resolve the above-mentioned issues. I can be reached at sgurrola@ascendsoftware.com (Shelly Gurrola, Director of Customer Experience).



- [View Ascend pricing details and edition comparison](https://www.g2.com/products/ascend-software-inc-ascend/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A36%3A48+-0500&secure%5Bsession_id%5D=95bfad8c-fddc-4f49-b3a9-4ad6fb5f0cb9&secure%5Btoken%5D=bd03170eec48ef177986bf9e62cda96cbe6d1b4c357194bdfd1b4cbf2ae0adf1&format=llm_user)

## Ascend Features
**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Document Processing**
- File Type
- Data Extraction
- Mobile Capability
- Intelligent Processing
- Image Enhancement
- Text Extraction
- Metadata Extraction
- Data Capture and Transfer
- Batch Processing
- Invoice Processing

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Workflows
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Platform Additional Functionality**
- Integration
- File Conversion
- Windows and Mac
- Document Conversion

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Agentic AI - OCR**
- Autonomous Task Execution

**Additional Functionality**
- Workflow Management
- Offline Access
- Content Scan
- Collaboration Tools
- Annotations
- Electronic Signature
- File Transfer
- Role-Based Permissions
- Document Review
- Document Storage
- Generative AI
- Search/Filter
- Text Editing
- Data Verification
- Drag & Drop
- AI Copilot
- Document Editing
- Document Automation
- Reporting/Analytics
- Document Imaging
- Full Text Search
- Multiple Output Formats
- Secure Data Storage
- Convert to PDF
- Data Import/Export
- ID Scanning
- Zone Selection Tool
- Language Detection
- Document Management
- API
- Audit Trail
- Access Controls/Permissions
- File Sharing
- Indexing

**Integration**
- Accounting
- ERP
- ERP integration

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Risk**
- Identification

**Recovery**
- Reporting

**Audit**
- Overpayments
- Duplicates

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

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