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5. Asana Intelligence (AI) Reviews

 ![Asana Intelligence (AI)](https://images.g2crowd.com/uploads/product/hd_favicon/1487565345/asana.svg "Asana Intelligence (AI)")

Asana Intelligence (AI)

By [Asana](https://www.g2.com/sellers/asana)

4.4/5(14,031)

This rating reflects the full Asana suite

## About Asana Intelligence (AI)

Asana Intelligence (AI) is a suite of artificial intelligence capabilities built natively into the Asana work management platform, designed to help individuals, teams, and organizations automate routine work, surface insights, and accelerate decision-making. Powered by Asana's proprietary Work Graph® data model — a rich, connected map of an organization's tasks, projects, workflows, portfolios, and goals — Asana AI provides the context needed for AI to take meaningful, structured action across the entire enterprise. Asana AI encompasses two layers of intelligence: features powered by Asana's own proprietary machine learning models (such as recommended projects, priority inbox, and task recommendations), and features powered by generative AI and large language models (LLMs) from leading AI partners including OpenAI, Anthropic, AWS Bedrock, Google Gemini, and Fireworks.ai. Asana automatically selects the right model for each task, so users never need to manage model configuration themselves. At the core of Asana Intelligence are a set of "Smart" features that enhance everyday work management. Smart Status automatically drafts project status updates by pulling from real-time work data to identify risks, open questions, and roadblocks. Smart Summaries generate concise, scannable summaries of tasks, projects, and portfolios — surfacing key action items and highlights without requiring additional meetings. Smart Editor provides AI-powered writing assistance to help users craft clearer, more compelling task descriptions and responses with the right tone. Smart Fields auto-generates custom fields to organize projects and support cross-functional collaboration. Smart Rule Creator allows users to build workflow automation rules using simple, natural language prompts — no technical expertise required. Smart Projects enables rapid creation of customized projects by suggesting descriptions, sections, and custom fields based on the project's name and purpose. Smart Goals analyzes existing goals and offers AI-driven suggestions for improvement, including success criteria, impact summaries, parent goals, and accountable teams. Smart Chat provides a conversational AI interface for asking questions about projects, identifying blockers, and taking action — all without leaving Asana. Beyond Smart features, Asana AI includes three flagship agentic capabilities. AI Teammates are ready-to-go AI agents — with more than 30 prebuilt options for marketing, operations, IT, and industry-specific functions — that work alongside human teams to triage requests, assign work, draft content, and execute workflows. Asana Dash serves as an AI Chief of Staff, routing work to the right AI Teammate and surfacing the user's next best action from meetings, Slack, and email. AI Studio is a no-code workflow builder that combines LLMs with Asana's rules engine, enabling teams to build governed AI automations that intake requests, classify and route tasks, and send alerts — all tailored to their unique processes. Asana AI also supports AI Connectors and the Model Context Protocol (MCP), an open standard that lets external AI tools like ChatGPT, Claude, Gemini, and Microsoft 365 Copilot connect securely to Asana's Work Graph, enabling users to search, create, update, and organize work through natural language in the tools they already use. Asana AI is available on paid Asana plans (Starter, Advanced, Enterprise, and Enterprise+). It is built with enterprise-grade security and governance: AI partners do not use customer data to train their models, data access is restricted through precise permissions, and teams remain in the loop at every step to guide AI actions. Admins can enable or disable AI features at the domain level from the Asana admin console.

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## Asana Intelligence (AI) Integrations
24 Integrations

OpenAI (ChatGPT)

Anthropic (Claude)

Google Gemini

Microsoft 365 Copilot

AWS Bedrock

Fireworks.ai

Mistral Vibe (Le Chat)

Amazon Quick Suite

Slack

Microsoft Teams

Gmail

Outlook Mail and Calendar

Google Calendar

Google Docs

Google Sheets

Google Slides

HubSpot

Figma

Canva

Zoom

Salesforce

Zendesk

ServiceNow

Zapier

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## Asana Intelligence (AI) Features

- Smart Status – Auto-drafts project status updates using real-time work data to surface risks, open questions, and roadblocks
- Smart Summaries – Generates concise summaries of tasks, projects, and portfolios with key action items and highlights
- Smart Editor – AI-powered writing assistant for crafting clearer, better-toned task descriptions and responses
- Smart Fields – Auto-generates custom fields to organize projects and support cross-functional collaboration
- Smart Rule Creator – Builds workflow automation rules from simple natural language prompts
- Smart Projects – Rapidly creates customized projects with AI-suggested descriptions, sections, and custom fields
- Smart Goals – Analyzes and improves goal-setting with AI suggestions for success criteria, impact summaries, and accountable teams
- Smart Chat – Conversational AI interface for asking project questions, identifying blockers, and taking action inside Asana
- AI Teammates – 30+ prebuilt and customizable AI agents for marketing, ops, IT, and industry-specific workflows that triage, assign, and execute work
- Asana Dash – AI Chief of Staff that routes work to the right AI Teammate and surfaces next best actions from meetings, Slack, and email
- AI Studio – No-code workflow builder combining LLMs and Asana's rules engine to build governed AI automations
- AI Connectors & MCP – Connects external AI tools to Asana's Work Graph via the Model Context Protocol for natural language work management
- Recommended Projects & Priority Inbox – ML-powered personalized recommendations for projects, tasks, and inbox prioritization
- Enterprise-grade AI governance – Admin controls to enable/disable AI features, with data privacy protections and human-in-the-loop oversight

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## Reviews mentioning Asana Intelligence (AI) in Asana

  

AG

Alejandro G.

Senior Project Manager

Computer Software

Enterprise (\> 1000 emp.)

10/13/2026

"Asana brought order to the quinceañera, although some continued on WhatsApp"

3.5/5

What do you like best about Asana?

This year I organized my younger sister's quinceañera and the whole family wanted to help, which was nice but also chaotic. Every aunt asked the same thing on WhatsApp: "What should I bring?", "Who talked to the venue?" I created a project in Asana with a task for each thing, the cake, the waltz, the souvenirs, the DJ, and assigned each one to someone with its date. Within the tasks, I put small subtasks, like requesting three quotes or confirming the menu. What helped me the most was seeing everything by sections because one day I noticed that the DJ's part hadn't moved for two weeks, so I called my cousin before it became a problem. I also made a form for guests to answer what food they don't eat or if they are vegetarians, and the responses came in as tasks without me having to write anything down. Review collected by and hosted on G2.com.

What do you dislike about Asana?

Two of my aunts never opened the invitation email, so I had to call them and give them their tasks over the phone. In the end, I kept sending some reminders via WhatsApp, so I couldn't leave that chat entirely. I also went overboard at first with the color tags and spent a weekend simplifying them. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

I thought using Asana for a family party was too much, but it saved me a lot of messages and stress. No one was left not knowing what they had to do, and I stopped carrying the entire list in my head. The party went well, and my sister didn't even know everything that was behind it. You just have to accept that not the whole family will use the app, and that's okay. Review collected by and hosted on G2.com.

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SB

Sam B.

Marketing Operations Specialist

Mid-Market (51-1000 emp.)

10/9/2026

"Task Organization and Collaboration Made Easy with Helpful Automations"

4/5

What do you like best about Asana?

The ability to keep all my tasks organized while also being able to collaborate with others at the same time. Using automations to lighten my admin workload so I can focus on doing the actual work is also very important. Review collected by and hosted on G2.com.

What do you dislike about Asana?

The inconsistency of how things are applied. Why can I create an automation to do one thing at the task level but can't do a similar thing at the project level. Why can I see the roll up actual time, and other custom fields from all the subtasks in a single parent task, but I can't create a dashboard widget that looks at that roll up? Why are subtasks associated with a project but when I go another layer down they are no longer associated. Why can't I tell an automation to look at values of custom field only in the trigger task, not in the parent task if the trigger task is a subtask? Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Single source of truth for everyone across several different teams in my organization. Being able to collaborate with people across teams on multiple tasks save so much duplication of work and tracking efforts. Review collected by and hosted on G2.com.

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AG

Antonio G.

Senior Project Manager

Computer Software

Enterprise (\> 1000 emp.)

10/8/2026

"Asana helped me organize my thesis and move forward with clarity"

4/5

What do you like best about Asana?

I'm doing a master's degree and working part-time, so my thesis was progressing in bits and pieces, and I always felt lost. I set up a board in Asana with a column for each stage: to write, with my advisor, to correct, and done, and each chapter is a card. When my advisor sends me comments, I paste them on the chapter card and turn them into subtasks, so I don't have to remember what he told me in the last meeting. Last week I saw that I had three chapters stuck in 'to correct' and understood why I felt overwhelmed: it wasn't that I wasn't making progress, it was that I wasn't closing anything. Review collected by and hosted on G2.com.

What do you dislike about Asana?

At first, I put too many columns and color labels, and I spent more time organizing the board than writing the thesis. I had to delete half and leave only what I really used. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

I didn't expect a task tool to help me feel less anxious about something so big, but seeing the progress by stages instead of one huge document changed my mindset. I learned the hard way that it's best to start simple. Now I open the board every morning, and I never used to do that with my Word file. Review collected by and hosted on G2.com.

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 ![Susan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan M.")
SM

Susan M.

Executive Assistant

Small-Business (50 or fewer emp.)

10/5/2026

"User-Friendly Asana with Helpful AI and WhatsApp Integration"

5/5

What do you like best about Asana?

What I really enjoy about Asana is it's very user friendly interface. It is very simple to use, and almost each part is self explanatory. Asana's AI, Work with Dash, is one very helpful tool, you can literally ask it anything within Asana and you'll get a proper answer, unlike other AIs I've come across. I love the WhatsApp integration, Whatsana because my executive and I communicate on WhatsApp a lot, and all I do is just forward tasks to Whatsana and that's it. I also like the fact that there's a free tier, very helpful for organizations that want to see how it works over a long period before committing. Review collected by and hosted on G2.com.

What do you dislike about Asana?

Not really a downside because it's a business that also needs to make money, but more members in the free tier would be great. Again, not really a downside. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Before using Asana, I struggled to keep up with tasks coming in through two email accounts and WhatsApp. A notebook didn’t help much, because I still had to remember to write everything down. With Asana’s email and WhatsApp integrations, though, tasks are captured automatically and nothing falls through the cracks anymore. Review collected by and hosted on G2.com.

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 ![Jerome S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerome S.")
JS

Jerome S.

Founder &amp; Principal

Small-Business (50 or fewer emp.)

10/3/2026

"Asana as a Reliable Central Task Hub for My Personal Assistant Setup"

4.5/5

What do you like best about Asana?

I like that, between Claude and Pocket, I’m able to use Asana as my central task hub. Together, those three platforms have helped me build an “all-the-time” personal assistant that I can rely on. Review collected by and hosted on G2.com.

What do you dislike about Asana?

I deeply dislike the pricing model that makes me pay for two seats innately. I am a solo-entrepreneur. Adding unlimited guests for specific projects is nice and helpful, but I'm wasting extra money each month. And I'd much rather be on the next tier so I can utilize Portfolios. But I can't justify paying twice for a mandated seat I don't use. (For the same reason is why I won't be paying for additional Google workspace user either.) Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

It's solving how I manage the wide wide range of projects and tasks on my docket -- from my 9-5, personal/home life, client work, community involvement, and the two startups I'm launching. I also appreciate its integrations with other services I'm paying for (i.e. Claude and Pocket recorder). Review collected by and hosted on G2.com.

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IW

Isla w.

Senior Technical Manager

Computer Software

Mid-Market (51-1000 emp.)

10/2/2026

"More organized and timely cake orders with tasks and subtasks"

4/5

What do you like best about Asana?

I have a small custom cake business and I used to write down orders in a notebook, delivery date, flavor, and if it had any special decoration. The problem was that sometimes I forgot to check the notebook on the day I needed to start baking something, and I ended up working at night to not let a client down. Now each order is a task with subtasks for each stage, baking, filling, decorating, and each with its own date. Last week I saw in advance that I had two big cakes on the same day and was able to organize my hours better instead of realizing it the night before. Review collected by and hosted on G2.com.

What do you dislike about Asana?

At first, I struggled to get used to creating a new task every time an order came in, it felt like an extra step compared to just quickly writing it down in the notebook, so some orders went unrecorded the first two weeks until I got into the habit. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Not relying solely on my memory or a notebook that sometimes stayed at home has significantly changed how I organize the week. Seeing the dates coming in advance instead of discovering them on the same day has saved me from more than one night working late. Creating the task each time was an adjustment at first, it felt slower than just jotting something down by hand, but now it's a normal part of how I receive an order. Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account added to their profile)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)AI Translated (This review has been translated from Spanish; Castilian using AI.)

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 ![Amanda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda T.")
AT

Amanda T.

Operations Coordinator

Mid-Market (51-1000 emp.)

3/12/2026

"Vital for Project Management and Collaboration"

5/5

What do you like best about Asana?

I like the fact that you can make tasks recurring in Asana, and you can also set milestones and goals. It's really handy that you can share them with your entire workspace instead of just one specific unit. I also appreciate the automation sets with rules, as they create an integrated system for the entire company to operate. Asana serves as our tool for tracking everything that's happening within all departments and stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Asana?

Those rules regarding subtasks could be improved. And also with Studio AI. Has a lot of room for improvement. I believe those are things that are being worked on. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Asana solves communication issues by giving visibility into project status and responsibilities, tracks development, and analyzes data from different perspectives. Review collected by and hosted on G2.com.

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9/28/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.)
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HM

Hannah M.

IT Security &amp; Infrastructure Administrator

Computer Software

Mid-Market (51-1000 emp.)

9/26/2026

"A Clear, At-a-Glance Pitch Tracker for Freelance Writers"

4/5

What do you like best about Asana?

I freelance write and pitch story ideas to a handful of different publications, and I used to genuinely lose track of who I'd already pitched what to, embarrassing enough that I once followed up with an editor about a pitch she'd already rejected two months earlier because I'd forgotten. Set up a board with a task per pitch, custom field for which publication, status for pitched, in discussion, rejected, or accepted, and now I can see at a glance exactly where every single idea stands instead of relying on my own spotty memory. Caught myself about to send a pitch to an editor I'd already gotten a no from on that exact topic, would've been a second embarrassing moment if I hadn't checked first. Review collected by and hosted on G2.com.

What do you dislike about Asana?

Kept forgetting to actually update the status after getting a response for the first couple weeks, so the board looked more current than it actually was until I built the habit of updating it the same day I heard back instead of putting it off. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Not double pitching the same idea to someone who already said no has saved me from a couple of genuinely awkward moments that used to just happen because I was keeping all of this in my head. Building the habit of updating status the moment I hear back took some discipline at first, the system's only as good as actually using it consistently, which I wasn't doing well in the beginning. Review collected by and hosted on G2.com.

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AM

Alex M.

Senior Finance Manager

Information Technology and Services

Enterprise (\> 1000 emp.)

9/24/2026

"A Simple Board That Kept My Job Hunt Organized"

4.5/5

What do you like best about Asana?

I was job hunting a while back and honestly my system before this was just chaos, forty tabs open, a notes app with half typed reminders, completely losing track of which company I'd already followed up with. Set up a board with columns for applied, interview scheduled, waiting to hear back, and offer, then just dragged each company's card across as things moved. Sounds basic but actually seeing everything laid out like that stopped me from double emailing a recruiter who'd already responded, which I'd genuinely done more than once before setting this up. Review collected by and hosted on G2.com.

What do you dislike about Asana?

There's no limit on how many cards can sit in one column, so my applied column ballooned to something like thirty entries at one point and just became this long scroll instead of something I could glance at quickly. Had to manually sort through and archive rejected ones myself since nothing does that automatically. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Going from scattered tabs and half remembered follow ups to an actual visual board changed how manageable the whole job search felt, even on weeks where I was applying to a lot of places at once. Not having any kind of cap on column size meant I had to police that myself, which is a small annoyance but not a dealbreaker. For something I was only using for a few months during an active search, it did exactly what I needed without me having to build anything complicated. Review collected by and hosted on G2.com.

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 ![Mohamed R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed R.")
MR

Mohamed R.

E-commerce Catalog &amp; Merchandizing SR. Manger

Mid-Market (51-1000 emp.)

9/21/2026

"Streamlines our team communication and keeps projects on track with AI capabilities"

4.5/5

What do you like best about Asana?

The best part of Asana is how well it balances a clean, user-friendly UX with strong performance. Its automated workflows take care of repetitive task assignments with minimal effort, and the timeline views make it easy to track dependencies at a glance. The onboarding process was smooth, which helped our team start seeing a positive ROI almost immediately. Review collected by and hosted on G2.com.

What do you dislike about Asana?

My biggest pain point is the overwhelming default notification settings. If you don’t take the time to customize your inbox and email alerts early on, the sheer volume of updates can make it easy to miss crucial messages. The interface can also start to feel cluttered and hard to navigate when you’re managing projects with a lot of activity and content. Review collected by and hosted on G2.com.

What problems is Asana solving and how is that benefiting you?

Before Asana, we struggled with siloed communication and had a hard time tracking tasks across endless email threads and spreadsheets. Now we can centralize project tracking in one place and automate task handoffs between departments. As a result, we’ve seen a major reduction in administrative work, saving our team an estimated 5 hours per week that used to go to status meetings and email updates. Review collected by and hosted on G2.com.

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