--- title: Arvia Reviews meta\_title: 'Arvia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Arvia works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Arvia Reviews & Product Details Arvia turns your eCommerce into a social shopping destination with Livestream and One-to-One Video Shopping solutions. With Arvia Live Video Shopping, you can engage with your shoppers in real time and attract new prospects with special deals. All engagement and interaction take place directly in your online store. Drive engagement and sales in your e-Commerce with Arvia. Create magical conversion rates with real people and live video shopping. Key Features for Livestream Shopping - In-show Promotions, Coupons, Product Highlights - Add to Cart Button - Unique shopper experiences with Product Demos, Unboxing, Complementary Content, etc - Live Chat with Pinned Messages & Emojis - Live Chat Moderations - Recording Key Features for One-on-One Video Shopping - User-Friendly Video Call Widget - Text Chat - CRM/ERP Integrations - Google Analytics Integrations - Call Recording - Call Routing, - Agent Tagging, - Widget Customization, - Screen Sharing, - File Transfer, - Advanced Analytics - Lead Form - Schedule Video Call We constantly innovate our products and services to ensure our clients have the tools they need to succeed. Thank you for choosing Arvia. We look forward to helping you grow your business! * * * Seller [Arvia Technology](https://www.g2.com/sellers/arvia-technology) Discussions [Arvia Community](https://www.g2.com/products/arvia/discuss) Languages Supported English, Turkish Solution Type Best-of-Breed Overview by Enis Yüce Dilek (We are hiring! Javascript Developer, Sales Professional, Growth Hacker) Show More ## Pricing Pricing provided by Arvia. ### One-on-One Video Shopping $120.00 1 Seat Per Month ### Livestream Video Shopping Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/arvia/pricing) ## Top-Rated Alternatives [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,165) ](https://www.g2.com/products/google-workspace/reviews) [ ![Webex Suite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webex Suite") Webex Suite 4.2/5(18,923) ](https://www.g2.com/products/cisco-webex-suite/reviews) [ View All Alternatives ](https://www.g2.com/products/arvia/competitors/alternatives) ## User Insights Average based on 38 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Matheus R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matheus R.") MR Matheus R. Information Technology System Coordinator Small-Business (50 or fewer emp.) 6/26/2026 "Effortless Video Integration with High ROI" 4.5/5 What do you like best about Arvia? I appreciate Arvia's plugin-free WebRTC architecture, allowing me to initiate high-definition video calls and screen-sharing sessions directly in the browser without requiring customers to download anything. This greatly minimizes user friction. The implementation is highly efficient, with lightweight widget code and flexible API options that make embedding into existing customer portals quick and easy while keeping the codebase clean. I also enjoy the seamless transition it provides, preventing user drop-offs and maximizing conversion rates by keeping the entire video interaction embedded within our web portal. Furthermore, the initial setup was straightforward, taking less than an hour, and the API documentation was clear and intuitive for our development team. Review collected by and hosted on G2.com. What do you dislike about Arvia? One area that could be improved is the advanced participant moderation features during larger video sessions. Because it is highly optimized for fast, browser-based interactions, it occasionally lacks granular host controls, such as a virtual waiting room, bulk muting, or advanced role assignments, when scaling to larger groups. Additionally, because the platform relies heavily on native WebRTC, users on older mobile browsers or highly restrictive corporate firewalls can occasionally experience minor latency or connection hiccups. Expanding the out-of-the-box styling customization options for the widget UI would also be a great addition. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? I use Arvia to embed real-time video communication, eliminating the need for plugins and reducing user drop-off. It simplifies integrating communication, maintaining a seamless user experience while reducing development overhead and improving conversion rates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rishikesh Raj M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishikesh Raj M.") RM Rishikesh Raj M. PLM Teamcenter Small-Business (50 or fewer emp.) 4/20/2026 "Revolutionized Customer Engagement with Real-Time Video" 4/5 What do you like best about Arvia? I use Arvia primarily for enhancing customer engagement through real-time communication, which is highly effective. What I like most about Arvia is its ability to create real-time, personalized interactions with customers. The live video feature really stands out because it brings a human touch to online shopping, making it easier to explain products and build trust. It's simple to use and highly effective in improving customer engagement and conversations. It allows me to interact with customers in real-time, demonstrate products clearly, and build trust instantly, which leads to better engagement and higher conversions. The initial setup was quick and easy, with simple integration into our website. Review collected by and hosted on G2.com. What do you dislike about Arvia? One area for improvement is occasional lag or connectivity issues during live video sessions. Also, the interface could be more intuitive for new users, and adding more customization options for branding and analytics would make it even more effective. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? I use Arvia to enhance customer engagement in e-commerce through live video shopping, solving the problem of static interactions. It improves decision-making by allowing real-time communication and personalized interactions, building trust and improving conversations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") GC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/15/2026 "Seamless Setup and GDPR-Compliant Video Conferencing" 4/5 What do you like best about Arvia? I appreciate the plugin-free browser access of Arvia, which makes it very easy for participants to join meetings without needing to download or install additional software. The strong GDPR-compliant security features, such as end-to-end encryption and encrypted meeting recordings, give me peace of mind when handling confidential data. The simplicity and focus on core functions like screen sharing and recording make it intuitive for our team to use without needing training, allowing us to concentrate on our tasks without distraction. Arvia seamlessly fits into our workflow, effectively supporting our market research, feedback collection, and CRM operations. It strikes the right balance between ease of use, reliability, and compliance, making it an ideal video conferencing tool for us. Review collected by and hosted on G2.com. What do you dislike about Arvia? The platform lacks comprehensive participant moderation and management features for group sessions. When more than ten people join the call, there is no option to assign distinct roles such as moderator, presenter, or guest viewer. Occasionally, multiple team members attempt to share screens simultaneously, leading to display conflicts and disrupting the discussion rhythm. Worse still, there is no virtual waiting room function. Late attendees join the ongoing call directly without any buffer, often interrupting in-depth conversations. Additionally, the current system has no dedicated controls for muting attendees in bulk, which is tedious during large meetings. There is no request-to-speak feature either, which is needed to keep discussions orderly. Furthermore, there is no way to restrict screen sharing permissions, creating risks of accidental content exposure. Lastly, Arvia does not generate a downloadable attendance list, which would be helpful for recording meeting participation. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? Arvia eliminates plugin installation hassles, enhances GDPR compliance with strong data security, and fixes fragmented sharing workflows, boosting our team’s efficiency. It's simple to use, connects our survey work and client communication, and streamlines our research workflow from survey design to client interaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") GR Verified User in Retail Mid-Market (51-1000 emp.) 6/6/2026 "Boosts Retail Operations and Customer Engagement" 4/5 What do you like best about Arvia? I really appreciate the analytics and reporting dashboard in Arvia. As a Retail Operations Director, it gives me the data I need to understand what's actually working across our 15 locations. I used to make decisions based on guesswork, but now I have hard numbers. I can see detailed metrics like the number of video calls, average call duration, wait times, and satisfaction ratings. This data-driven approach helped us justify expanding our kiosks to more stores. The screen sharing feature ranks highly for me too, as it allows our sales agents to effectively communicate product details, which has been instrumental in closing sales. Call routing and agent tagging also stand out because they streamline customer interactions by connecting them with the right specialist based on their needs, reducing wait times and improving the overall experience. I found the integration with our website seamless. It matches our brand colors and lets customers initiate video calls easily, which has been key to high adoption rates. Last quarter, a promotion on kitchen appliances showed customers who used video calls were nearly three times more likely to make purchases. These features—analytics dashboard, screen sharing, call routing, and easy integration—are what I value the most in Arvia. Review collected by and hosted on G2.com. What do you dislike about Arvia? The screen sharing distraction is a real issue. During video calls, the image mirroring can be distracting and confusing for customers. I'd like to see a toggle to turn off the self-view mirroring or make it less prominent. Product-specific tools are missing; the same generic interface is used for everything, which is a missed opportunity. A built-in comparison tool for different product categories would be helpful. Pricing based on user count is confusing and harder to predict as we scale up. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? Arvia boosts operational efficiency by handling routine customer queries, freeing staff to close sales. It prevents lost sales with kiosks that showcase our full product range and automates loyalty enrollment, increasing customer engagement and conversions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gonzalo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gonzalo P.") GP Gonzalo P. Market Research Specialist Civil Engineering Mid-Market (51-1000 emp.) 3/6/2026 "Effortless Video Consultations, Boosts Sales Confidence" 4/5 What do you like best about Arvia? I like how Arvia is built specifically for ecommerce and B2B sales, making it more than just a generic video call tool. It helps us close more deals and strengthen relationships and fits straight into our existing workflow. The biggest standout feature is the ease of use for both our team and our customers with no downloads, no logins, and no complicated setup required. Clients can just click a link and join a live video consultation, which makes our wholesale buyers much more willing to participate in demos because it's frictionless. Thanks to Arvia, our scheduled demos actually happen more often, no-shows have decreased dramatically, and our customers, especially older, traditional B2B buyers, don't get frustrated or confused. Review collected by and hosted on G2.com. What do you dislike about Arvia? And while the one-click joining is great, we’ve had a few small issues with audio/video stability on some company networks (common with B2B clients). More firewall-friendly connectivity options would help make those high-stakes wholesale demos even more reliable. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? Arvia solves our B2B problem of needing to see products in person by enabling live video demos, increasing our wholesale close rate. It reduces high cart abandonment in B2C by offering live video shopping sessions. The tool integrates seamlessly and is easy for clients—no downloads or logins needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DV Dharmik V. Associate Engineer Computer Software Mid-Market (51-1000 emp.) 1/27/2026 Guest users or non-business users of the software, not included in G2 scores. "Arvia: Effortless, Reliable Meetings with Smooth Setup and Helpful Support" 5/5 What do you like best about Arvia? I use Arvia so frequently—often 11 to 12 times a day—that it has become a natural part of my routine, and what stands out most is how effortless it feels to navigate. The ease of use makes every meeting smooth, while the ease of implementation meant my team could adopt it without any hurdles. Whenever I’ve needed help, the customer support has been responsive and reassuring, which adds confidence to daily usage. The platform offers a wide range of features without overwhelming me, striking the right balance between functionality and simplicity. Its integration with calendars and other tools keeps everything connected, so I never feel like I’m juggling multiple apps. Altogether, Arvia delivers a unique experience where reliability, accessibility, and thoughtful design blend seamlessly into my workday. Review collected by and hosted on G2.com. What do you dislike about Arvia? While Arvia has become part of my daily routine, there are a few aspects that feel less polished from a user’s perspective. At times, the interface can feel slightly crowded, especially when juggling multiple features during back‑to‑back meetings. The integration with external tools, though generally smooth, occasionally requires extra steps that interrupt the otherwise seamless flow. I’ve also noticed that customer support response times can vary, which is frustrating when you’re relying on the platform several times a day. With frequent use—11 to 12 sessions daily—minor glitches like delayed notifications or uneven audio quality become more noticeable. The range of features, while impressive, sometimes feels overwhelming when all you want is a quick, simple call. Overall, these small friction points don’t break the experience, but they do remind me that Arvia still has room to grow into a truly flawless conferencing tool. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? Arvia is solving several everyday communication challenges that used to slow me down, and the benefits are clear in how much smoother my workday feels. It eliminates the frustration of juggling multiple apps by bringing video calls, chat, and document sharing into one place. The ease of integration with calendars and tools means I don’t waste time switching platforms or manually scheduling meetings. Frequent use—often 11 to 12 times a day—shows how reliable it is at handling back‑to‑back sessions without glitches, solving the problem of unstable connections I faced before. The platform’s customer support helps resolve issues quickly, which reduces downtime and keeps my workflow uninterrupted. By offering a balanced range of features without overwhelming me, Arvia solves the problem of complexity that larger platforms sometimes create. Altogether, it benefits me by turning communication into a streamlined, dependable experience that supports productivity rather than getting in the way. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite IF Ivanci F. 2/2/2026 "Seamless Video Shopping Integration with Powerful Features" 4/5 What do you like best about Arvia? I really like the one-click video widgets that Arvia offers, shoppable screenshare, and livestream shopping with sales analytics. These features are great because as a shopper, you can click “chat now” to connect instantly with reps without leaving the store. This allows the reps to show products, apply coupons, and add items to the cart while also tracking video to conversion. Additionally, the initial setup is very easy, typically taking about 5 minutes for basic use, and it was seamless and smooth. Review collected by and hosted on G2.com. What do you dislike about Arvia? Arvia has some limitations that could use improvement, specifically vertical video preferences, platform dependency, and scalability for large events. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? Arvia solves e-commerce friction by integrating live human interaction, making online shopping personal and boosting conversion rates. Shoppers can instantly connect with reps through video calls without leaving the site, view products, apply coupons, add items to cart, and track video conversions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AL Author L. 2/4/2026 "Interactive and User-Friendly, Needs Video Sync Fix" 4/5 What do you like best about Arvia? I usually use Arvia for business and connecting with customers. I benefit from starting a live video call with a sales agent directly on the website, making it more personal and interactive, like shopping in a real store. I like how the live video makes things clear and provides real human interactions. It works well with Google Drive and Slack, making it easy to access documents and files directly in my virtual space. The initial setup was very easy and smooth. Review collected by and hosted on G2.com. What do you dislike about Arvia? They need to improve some technical issues during video calls. I encounter video or audio sync problems. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? I use Arvia for live video and chat with customers on my website. It makes interactions personal and clear, like real store shopping. It works well with Google Drive and Slack, making it easy to access files. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alexandra F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra F.") AF Alexandra F. CIO Mid-Market (51-1000 emp.) 12/16/2025 "Simple Deployment and Exceptional Support: Arvia Makes Cloud Easy" 5/5 What do you like best about Arvia? What I prefer about Arvia is the combination of several strengths that make their cloud solution particularly effective and pleasant to use. I appreciate the simplicity of deployment, which allows services to be set up quickly without technical complications. The reliability of the platform is also a strong point, with a stable and secure infrastructure that ensures continuity of operations. Finally, I appreciate the customer support, always responsive and able to provide solutions tailored to specific needs, which makes the user experience much smoother and more reassuring. Review collected by and hosted on G2.com. What do you dislike about Arvia? What I dislike about Arvia is that some advanced features and integrations are limited compared to other larger cloud solutions. However, the simplicity and support it offers more than make up for these points. Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? Arvia solves the complexity of cloud management by offering a simple, secure, and reliable solution, which allows for increased efficiency while benefiting from responsive and personalized support. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Cristina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristina B.") CB Cristina B. Renewal Representative Mid-Market (51-1000 emp.) 5/2/2026 Guest users or non-business users of the software, not included in G2 scores. "No-Download, No-Login Video Consults That Reduce No-Shows" 5/5 What do you like best about Arvia? That it requires no downloads or logins for customers. Clients can join a live video consultation by simply clicking a link, which reviewers say significantly reduces no-shows, which is amazing! Review collected by and hosted on G2.com. What do you dislike about Arvia? Connection instability which causes synchronization delays and lag time Review collected by and hosted on G2.com. What problems is Arvia solving and how is that benefiting you? It solves specific communication and operational challenges by bridging the gap between physical and digital environments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Arvia? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Arvia ](https://www.g2.com/products/arvia/discussions/new) GU Guest User • Last activity 2 months ago What is Arvia used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-arvia-used-for) [ View all Discussions ](https://www.g2.com/products/arvia/discuss) ## Pricing Options Pricing provided by Arvia. ### One-on-One Video Shopping $120.00 1 Seat Per Month ### Livestream Video Shopping Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/arvia/pricing) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)[Live Commerce](https://www.g2.com/categories/live-commerce) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best audio engine platforms featuring robust reporting, analytics, and real-time visibility into operations?](https://www.g2.com/discussions/what-are-the-best-audio-engine-platforms-featuring-robust-reporting-analytics-and-real-time-visibility-into-operations)[Which file recovery tool works best for recovering corrupted Word and Excel documents after a crash where the autosave did not capture the latest version?](https://www.g2.com/discussions/which-file-recovery-tool-works-best-for-recovering-corrupted-word-and-excel-documents-after-a-crash-where-the-autosave-did-not-capture-the-latest-version)[Best tools for automating HR workflows in HCM](https://www.g2.com/discussions/what-are-the-best-tools-for-automating-hr-workflows-in-hcm) [Which app localization translation partners make products feel truly local for global users rather than just translated?](https://www.g2.com/discussions/which-app-localization-translation-partners-make-products-feel-truly-local-for-global-users-rather-than-just-translated)[Best customer success software for small tech startups](https://www.g2.com/discussions/what-s-the-best-customer-success-software-for-small-tech-startups)[Pros and Cons Details](https://www.g2.com/products/arvia/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)