--- title: Artlist Reviews meta_title: 'Artlist Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how Artlist works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 35 scale: '5' date_modified: '2026-08-11' parent_category: name: Stock Media url: https://www.g2.com/categories/stock-media --- # Artlist Reviews **Vendor:** Artlist **Category:** [Stock Footage Software](https://www.g2.com/categories/stock-footage) **Average Rating:** 3.5/5.0 **Total Reviews:** 35 ## About Artlist Artlist is an AI content generation platform that helps video creators, marketing teams, agencies, and businesses generate images, video, voiceover, and music for use in video, social, and marketing projects. Subscribers access a shared credit pool to generate content across multiple AI models from a single subscription. Artlist serves over 26 million creators worldwide, ranging from independent filmmakers and social content creators to in-house marketing teams at global brands. Subscribers choose from plans built for individuals, professional creators, and teams, billed monthly or annually. Artlist's AI Suite gives subscribers access to more than 100 AI models for image generation, video generation, voiceover and text-to-speech, and music generation. The suite includes third-party models such as Sora, Veo, Kling, and ElevenLabs alongside Artlist's own generation tools, all accessible through the same credit system. Artlist Studio serves as the workspace where users write prompts, generate content, and edit outputs in one place, without switching between separate tools for each media type. Subscriptions also include access to a supplementary catalog of royalty-free music, sound effects, and stock footage, licensed for commercial use under a global license. Key features include AI Suite access to image, video, voiceover, and music generation models from one subscription and one shared credit pool. Subscribers get multi-model access across generation engines such as Sora, Veo, Kling, and ElevenLabs, alongside Artlist's own AI models. Artlist Studio provides a workspace for prompting, generating, and editing AI content in one place, without switching between separate tools for each media type. Tiered plans scale credit allowances from individual creators to teams, with Unlimited generation available on select models at higher tiers. Team plans include multiple seats, shared credits, and centralized billing for organizations. Founded in 2016, Artlist is headquartered in Tel Aviv, Israel, with a global team supporting creators across markets. ## Artlist Reviews ### 1. Extremely frustrating refund experience — beware of the “download” loophole **Rating:** 0.0/5.0 stars **Reviewed by:** Adam A. | Field Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Artlist?** It’s very difficult to use and not intuitive at all. The interface doesn’t feel user-friendly. **What do you dislike about Artlist?** I signed up for Artlist.io because I wanted to properly test the platform and see if it would be a good fit. I paid for the $149 plan because I wanted the full experience, and I understood there was a 14-day refund window. After using it, I found the platform difficult and frustrating to navigate, so I canceled only 3 days later. During that short trial period, I downloaded a 5-second video clip because I thought that was part of how you were supposed to test and use the platform. I was not trying to exploit the service, build a project, or take advantage of their content. I was simply trying to understand how the platform worked. Now Artlist is telling me that because I downloaded that tiny 5-second clip, my refund is void. That feels incredibly misleading and unfair. If downloading even one small clip cancels your right to a refund, that should be made extremely clear before purchase and before downloading anything. A trial/refund window should allow a customer to actually evaluate the product. Otherwise, the refund policy feels more like a trap than a real customer-friendly guarantee. I paid $149, canceled after only 3 days, and still was denied a refund over a 5-second download. That is not a good customer experience. I would strongly caution anyone considering Artlist.io to read the refund terms very carefully before signing up, especially if you plan to test the platform by downloading anything. In my opinion, this refund policy is unreasonable and creates a very poor first impression. **What problems is Artlist solving and how is that benefiting you?** **Extremely frustrating refund experience — beware of the “download” loophole** I signed up for Artlist.io because I wanted to properly test the platform and see if it would be a good fit. I paid for the $149 plan because I wanted the full experience, and I understood there was a 14-day refund window. After using it, I found the platform difficult and frustrating to navigate, so I canceled only 3 days later. During that short trial period, I downloaded a 5-second video clip because I thought that was part of how you were supposed to test and use the platform. I was not trying to exploit the service, build a project, or take advantage of their content. I was simply trying to understand how the platform worked. Now Artlist is telling me that because I downloaded that tiny 5-second clip, my refund is void. That feels incredibly misleading and unfair. If downloading even one small clip cancels your right to a refund, that should be made extremely clear before purchase and before downloading anything. A trial/refund window should allow a customer to actually evaluate the product. Otherwise, the refund policy feels more like a trap than a real customer-friendly guarantee. I paid $149, canceled after only 3 days, and still was denied a refund over a 5-second download. That is not a good customer experience. I would strongly caution anyone considering Artlist.io to read the refund terms very carefully before signing up, especially if you plan to test the platform by downloading anything. In my opinion, this refund policy is unreasonable and creates a very poor first impression. ### 2. A Nightmare **Rating:** 0.0/5.0 stars **Reviewed by:** Arsalan K. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Artlist?** I unfortunately cannot comment on what is best about the platform, as I was never able to fully use the services. My very first test generation—a short 8-second video—was a major disappointment due to how heavily it drained my credit balance. Because of this immediate issue and the subsequent layout trap, I was forced to halt my workflow entirely before finding anything positive to highlight. **What do you dislike about Artlist?** he misleading pricing layout that displays "Unlimited Generation" while burying a highly restrictive credit pool. Charging 3,400 credits for an 8-second test and then completely locking out my refund rights within 24 hours is an incredibly hostile policy for creators. **What problems is Artlist solving and how is that benefiting you?** None. It created a financial hurdle and disrupted my project workflow before I could even finish a single video. ### 3. Billing Issues and Poor Service **Rating:** 0.0/5.0 stars **Reviewed by:** Adriano P. **Reviewed Date:** January 27, 2026 **What do you like best about Artlist?** Nothing **What do you dislike about Artlist?** I don't use Artlist, but a plan was activated without my authorization. I am frustrated because, in addition to an unauthorized charge that went through, they tried to charge me other considerable amounts, which made me feel scammed. Despite contacting customer support, I have not been able to get a refund and they continue to deny it. I find their indifference unacceptable. **What problems is Artlist solving and how is that benefiting you?** It is not solving anything ### 4. No Refund, Very expensive, no direct support **Rating:** 0.5/5.0 stars **Reviewed by:** Ahmed M. | Engineer, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Artlist?** Good quality of AI images and videos, UI is simple and easy to use **What do you dislike about Artlist?** I subscribed to this AI video generation tool expecting a premium experience, but what I got was a frustrating and overpriced disappointment. They explicitly advertise the “MAX” plan as offering unlimited access, but what they don’t tell you — until after you’ve paid — is that it includes no actual generation credits. That's right: you’re sold the idea of unlimited AI generation, but when you try to generate anything, you’re forced to buy credits separately. This is blatantly misleading marketing, and it feels intentionally deceptive. To test things out, I looked into the “PRO” plan, which includes 120,000 credits. Sounds generous — until you find out that just one 20-second video (not even in HD) costs around 1,000 credits or more. That means your included credits disappear fast — and the results aren’t even that impressive for the price. When I contacted support to request a refund after discovering how restricted and expensive everything actually was, they refused — even though I hadn’t used the MAX plan’s fake “unlimited” features. Their support team was dismissive and completely unhelpful, repeating refund policy lines without addressing the core issue. To summarize: The “MAX” plan does not include generation credits They promote it as unlimited, but it’s not usable without buying extra credits The credit consumption is steep, even for short, low-resolution clips They refuse refunds, even if you haven’t used the service I strongly recommend avoiding this platform unless they become more transparent and honest with their pricing. There are other AI video tools out there that are far more fair, functional, and respectful of users. **What problems is Artlist solving and how is that benefiting you?** AI Image and video generation ### 5. Deliberately Sneaky **Rating:** 0.0/5.0 stars **Reviewed by:** Joshua H. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2025 **What do you like best about Artlist?** They seem to have a large selection of musical tracks to use on projects. **What do you dislike about Artlist?** From my perspective, these guys are deliberately sneaky. I must have subscribed to their service for a project at one point, but because they never send a monthly invoice, I didn't realize that I was subscribed to them for over 2 years. My daughter is an artist and is always using my credit card to purchase art supplies so I evidently overlooked their monthly charge as some art supplies that my daughter purchased, but now I finally noticed the trend and confirmed that this isn't her's. I think these guys don't email an invoice like every other reputable online service so that they can fly under the radar and collect monthly subscription fees for way longer from people like me. But now that I realize they've collected over $500 from me over more than 2 years for a service that I never used (maybe I signed up for a "Free" trial at some point but I don't recognize the song their service shows I downloaded), I feel annoyed for not noticing that this was a subscription sooner, but I also think these guys deliberately never emailed me so as to not draw attention to the subscription. So now I feel frustrated and completely ripped off. **What problems is Artlist solving and how is that benefiting you?** They didn't solve any problems for me. They only took my money without ever sending me a renewal notice or a monthly invoice of any kind. ### 6. Using this service lead to a Copyright Claim **Rating:** 0.0/5.0 stars **Reviewed by:** Lo R. | Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Artlist?** There's not a lot of good I can say about this company. There's a lot on the site but good luck trying to use any of it. **What do you dislike about Artlist?** I used their music in a video I worked for DAYS on only to get a copyright claim for using their music. I can't seem to get it resolved because you don't ever talk to a person. The "helpbot" is inadequately named as it is not helpful. I still have a claim and now instead, I'm editing all the audio in my video adding hours more to my work time. **What problems is Artlist solving and how is that benefiting you?** They're not solving problems. That IS the problem. They are creating problems. ### 7. A service that can cost you far more than money... Delay, reputation, social media engagement... **Rating:** 0.5/5.0 stars **Reviewed by:** nil h. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Artlist?** Things started to go really wrong when we received a claim on Meta after using a song of the catalog. Wait... A claim for a song we pay for ?! We were making a video for a client, we had a release date schedule, and planned everything around it. As you all know editing a video takes time, takes money... Once the edit finished, after posting the video we received a claim and the video got removed from social medias... We wrote to Artlist, to the claim owner too, to the different social medias, did everything we could providing every pieces to proof we have the license and that we are paying for that. But.... They told us a first time to repost it, which we did, this time the video got removed right away and we received a warning. No need to tell you that we and our client, doing the collaborative post saw a very remarkable fall on our engagement rate after this issue. Yes, we did not lost only time and money, we lost engagement on our account, and our client too... Try to explain your client it is not your fault... Yeah ... Big problem for our business. What now ? Hmmm it has been a month and half at least, and finally they got back to us again just telling us that this case can't be fixed, that they are very sorry but that they can't explain why. They can't solve the claim. A problem with the artist? Of what type ? We have no idea. All we know is that if we are picking artlist, it is to avoid this kind of problems. So... Is it worth it ? Artlist made a very little offer to cover the damage, they offer us 4 months of an extra service we don't even need. It is a big loss for us. And this is really bad to see how they value their clients. Can I recommend this service now ? Hmmm I let you decide. Depends how much you value your own business as this service can be really destructive. **What do you dislike about Artlist?** Not getting what I am paying for after waisting a lot of time and money on the edit of a video. They should really make sure there is no claim on songs before selling us their licenses. **What problems is Artlist solving and how is that benefiting you?** When it works artlist provides a good range of songs. But not being able to know if using them will not be a problem on the long haul makes it completely unreliable. So .. unusable ?!... ### 8. Copyright violation on Tiktok **Rating:** 0.0/5.0 stars **Reviewed by:** Roland O. | Video maker, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Artlist?** Number of music available on the website **What do you dislike about Artlist?** No support contact. No answer when there is a problem. **What problems is Artlist solving and how is that benefiting you?** Almost all music is in violation of copyright on Tiktok in particular. If you don't want to have a legal problem, I advise you not to subscribe. There is no assistance, no support. I wanted to be reimbursed, in France there are laws that protect the consumer, but no response from them. Above all, don't subscribe, most of their music violates copyrights because apparently they are copies of known pieces of music. ### 9. They misrepresent their pricing plans. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Artlist?** Nothing. Their subscriptions are shady and their customer service is terrible. **What do you dislike about Artlist?** It appeared that I was paying for a $25 plan that explicitly said monthly and price per month. They charged $300 for an entire year and refuse to refund me for the rest of the year because I downloaded one song. They are making me pay $300 for one song and will not assist me or be fair in how they present their service. **What problems is Artlist solving and how is that benefiting you?** None. ## Artlist Discussions - [How much do artists make on Artlist?](https://www.g2.com/discussions/how-much-do-artists-make-on-artlist) - [What is SFX in Artlist?](https://www.g2.com/discussions/what-is-sfx-in-artlist) - [How does Artlist IO work?](https://www.g2.com/discussions/how-does-artlist-io-work) - [What are the features of video editing software?](https://www.g2.com/discussions/artlist-what-are-the-features-of-video-editing-software) - [View Artlist pricing details and edition comparison](https://www.g2.com/products/artlist/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A10%3A39+-0500&secure%5Bsession_id%5D=c25d1e66-6116-4915-beeb-5d9502b3da9a&secure%5Btoken%5D=f92d313c02bc1b4444962d7fa91662b954ab58b80c84094375f62c448e5f44de&format=llm_user) ## Artlist Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Pricing** - Free Footage - Pay Per Image - Subscription **Media** - Sounds Effects - Genre Tagging **Integration** - Application Integration - Real-Time Streaming - Integration - Integration **Audio** - Accents - Voice Cloning - Range of Tones - Languages **Image Generation** - Algorithms - Text-to-Image - Customization - Image Variations - Aspect Ratio - AI/Machine Learning - Image Creation **Video Creation - AI Video Generation** - Video Creation - Text to Speech - Voice Control - Content Creation - Custom Avatars - Avatar Quality **Text to Video Generation** - Text into video input **Natural language input to composition - Text to Music** - Prompt-to-Music **Media** - 360/VR - Animation - 4K High Definition **Pricing** - Royalty Free - Pay Per Track - Subscription **Speech Output** - Volume - Pitch - Speed - Pronunciation - Accent - Emotion - Speaking Styles - Speech Output - Speech Output - Speech Output - Speech Output - Speech Output - Speech Output - Speech Output **Video** - Closed Captions - Avatar Quality - Custom Avatars - Video Editing Capabilities **Advanced Functionality** - Image Weights - Negative Prompts - Seed - Image Quality **Generative AI - AI Video Generation** - AI Text-to-Video - Generative AI **Emotion and Gesture control** - Text or video input analysis **Licensing and royalty-free usage - Text to Music** - Auto Licensing Options **Audio Format** - Natural Sounding Voices - Audio Format Flexibility - Audio Optimization - Audio Format - Custom Voices - Multi-Voice **Image** - Text to Image - Realism **Model** - Model Selection - Style Selection - Image Tiling **Editing - AI Video Generation** - Content Editing - File Exporting - Automated Image & Video Editing **Real-time rendering ** - Cloud-based rendering **Agentic AI - Stock Footage** - Cross-system Integration **Agentic AI - Stock Music** - Cross-system Integration **Genre and mood adaptability - Text to Music** - Input-Based Modification - Multi-Genre Support **Text** - Text Optimization - Range of Sentiments **Generative AI** - AI Text-to-Speech - Gen AI - Generative AI **Storage & Management - AI Video Generation** - File Uploading - File Storage - Metadata - Video Distribution **Live streaming** - Real-time broadcasting **AI Driven Arrangement - Text to Music** - AI-Driven Arrangement & Mixing **Commercial Rights & Licensing - AI Image Generators** - Commercial Rights & Licensing **Additional Functionality** - API - AI Scripting - Brand Overlay - Third-Party Integrations - Multi-Platform AI Coverage - Collaboration Tools - Screen Recording - Multimedia Support - Voice-Over/Audio - Machine Translation - Watermarking - Media Library - Video Marketing - Data Import/Export - Color Grading - Audio Mixing - Prompt Engineering - Video Templates - Video Management - Content Generation - Natural Language Processing - AI Copilot - Social Media Integration - AI/Machine Learning - Voice Cloning - Text Overlay - Subtitles/Closed Captions - Animations & Transitions **Additional Functionality** - For Online Learning - Grammar Check - Audio Editor - For Sales Teams/Organizations - Analytics - WCAG Compliance - Content Library - Publishing/Sharing - Chatbot - Content Creation - Data Management - AI Copilot - Speech Recognition - Collaboration Tools - Text Analysis - Phonetic Variation Detection - Voice Generator - SSML Support - Transcripts/Chat History - For Marketers - Speech-to-Text Analysis - Project Management - Multi-Language - Machine Translation - Natural Language Processing - API **Platform** - Collaboration - Speed of Generation **Script-based automation** - Personalized avatars **License Type Transparency - AI Image Generators** - License Type Transparency **Additional Functionality** - Personalization and Recommendation - API - Automated Image & Video Editing - Image Editing - AI Headshot Generator - Image Upscaling - Default Themes - Creative Design - Generative AI - Inpainting - 3D Imaging - Background Removal - Style Check - Content Policy - Outpainting - Multi-Language - Virtual Characters and Avatars - 2D Drawing - Generative Fill - Natural Language Processing - Adversarial Training - Media Upload - AI Copilot - Mobile App - Prompt Engineering - Color Matching - Content Generation **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D - AI Text-to-Music **Video Creation** - Avatar Quality - Custom Avatars - Voice Control - Content Creation - Video Creation - Text to Speech **Generative AI** - Text-to-Video **Editing** - Content Editing - File Exporting **Storage & Management** - Metadata - File Storage - Video Distribution - File Uploading ## Top Artlist Alternatives - [Storyblocks](https://www.g2.com/products/storyblocks/reviews) - 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