Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"Online Help Line is Great and Fast"
4.5/5
What do you like best about Article Galaxy?

I love how easy it is to order papers and access report regarding my account. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

Sometimes I cannot find specific papers (rarely) - but the live helpdesk is super helpful and always finds it for me so that fixes everythign. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Great Platform, Better Customer Service"
5/5
What do you like best about Article Galaxy?

Very easy to use platform, keeps all purchased articles in one place and tracks duplicates to avoid repeat purchases. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

Not Artical Galaxy specific, but I wish there as a way to set up a default naming convention for when you purchase and

subsequently download papers. Review collected by and hosted on G2.com.

Jose Pablo C.
JC
Jose Pablo C.
Subgerente
Small-Business (50 or fewer emp.)
"EASY SEARCH"
5/5
What do you like best about Article Galaxy?

The service handles licensing and ordering seamlessly. Accessing the company library is effortless, making it convenient to obtain materials. So far, there hasn't been a desired piece of literature they couldn't procure access to at some level. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

Sometimes adding a specific document can be challenging. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great Product to Make Quick Work of Literature Searches"
4/5
What do you like best about Article Galaxy?

Article Galaxy is very simple to use and is well integrated into existing software. Makes it easy to quickly utilize the software with minimal learning. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

Article Galaxy sometimes has an explainability issue. It can be difficult to understand where the chosen citations and results came from. The citations are good, but why those citations were chosen is not necessarily clear. Review collected by and hosted on G2.com.

María del Ángel G.
MG
María del Ángel G.
Research Professor
Enterprise (> 1000 emp.)
"Article Reprint is great"
4.5/5
What do you like best about Article Galaxy?

The availability of sicentific works of my thesis project, Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

The delivery time of the documents and sometimes they go to spam. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Mid-Market (51-1000 emp.)
"Overall good software"
4/5
What do you like best about Article Galaxy?

I like the ease of reprints process for ordering papers. Most are delivered almost immediately and the user interface is simple to understand. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

At times, articles will take overnight to be delivered. Review collected by and hosted on G2.com.

HC
Hector C.
Mid-Market (51-1000 emp.)
"Good experience for enterprise use"
4.5/5
What do you like best about Article Galaxy?

That is very easy to use and if any trouble there are tutorials to solve questions. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

I believe the licenses and authorizations needed, but depends on each company. Review collected by and hosted on G2.com.

ED
Elvira D.
Senior Scientist
Small-Business (50 or fewer emp.)
"Good overall experience!"
3.5/5
What do you like best about Article Galaxy?

I like that the support team is very responsive and helpful. The platform is veyr good overall, I really like the flexibility which allows to personalise the platform and integrate our tokens/subscriptions. Sourcing articles from reprints desk is very easy and quick. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

Downsides are the absence of a built-in reader and offline access. I like to highlight things on a paper, so I wish I could have this chance and my annotations are saved. I also find Bibliogo is not very user-friendly and the organisation of papers in folders seems impossible (smart folders are difficult to comprehend and I find it tricky to explain it to my colleagues). Review collected by and hosted on G2.com.

Angeliki K.
AK
Angeliki K.
Clinical Data Manager
Small-Business (50 or fewer emp.)
"Reprints works really well so far and is very user friendly."
5/5
What do you like best about Article Galaxy?

The easy way of placing the orders is one of the best features of Reprints. Very straightforward as a procedure with just a few key points to complete before placing any orders. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

I do not have any dislikes towards the products. It seems to work perfectly fine in all circumstances needed for all of our related projects. The most important for me (the main user of the platform) is that it is very user-friendly. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Publication Search and Access for All"
5/5
What do you like best about Article Galaxy?

The service takes care of licensing and ordering. Company access library is easy to get material from. Haven't found a desired piece of literature yet that they couldn't get some level of access for. Review collected by and hosted on G2.com.

What do you dislike about Article Galaxy?

Occasionally it is tough to add a desired document. It can also be annoying when a download fails for certain documents and a new link has to be requested. Generally few issues. Review collected by and hosted on G2.com.