KH
Kimberly H.
Front Office Rep
Small-Business (50 or fewer emp.)
"Effortless Patient Communication Made Simple"
5/5
What do you like best about Artera?

I like the fact that we are able to communicate with our patients in another way besides calling them for things that are ok to send by message. Review collected by and hosted on G2.com.

What do you dislike about Artera?

The only downside I would say is that I wish there was a way to let us know when we have a channel come open or have a message. Review collected by and hosted on G2.com.

KP
Karen P.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Very useful tool, but do not like most of the recent updates."
4.5/5
What do you like best about Artera?

it is very useful for reaching out to patients quickly by text/voicemail/email... especially when we need to reach out to many of them at once. Review collected by and hosted on G2.com.

What do you dislike about Artera?

almost all of the recent updates, especially the filtering/open/closed choices for bringing up patients Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to Use With Fast, Reliable Updates"
4/5
What do you like best about Artera?

Artera is very easy to use, and the information updates quickly. Review collected by and hosted on G2.com.

What do you dislike about Artera?

The appointment reminder feature doesn't translate to primary language of patient. Review collected by and hosted on G2.com.

Response from Emily Natoli of Artera
Edit edit

Hi, This means a lot! Being able to reach patients quickly when voicemail isn't an option is exactly the kind of access gap appointment reminders are designed to close. We hear you on the translation piece and appreciate you flagging it. Reach out to your CSM anytime if we can help further.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Pro Artera"
5/5
What do you like best about Artera?

You can send mass texts at once with selecting a time in future of when to send, and it is easily to use. Review collected by and hosted on G2.com.

What do you dislike about Artera?

I don't really have anything I dislike about Artera, but if I had to pick a negative then I would say how you have to filter through the messages if more than 1 person from your team is sending messages as well. Review collected by and hosted on G2.com.

EC
Elena C.
Deputy COO
Mid-Market (51-1000 emp.)
"Effortless Patient Communication and Quick Messaging"
5/5
What do you like best about Artera?

Two-way communication with patients; quick messaging capabilities, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Artera?

I depend on the staff to reply. Normally, there are no issues, but from time to time it is a problem. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easy to Use with Tons of Educational Materials"
5/5
What do you like best about Artera?

It's easy to use and there are tons of educational material available. Review collected by and hosted on G2.com.

What do you dislike about Artera?

So far, all is well What's not to like? :) Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Features That Simplify Patient Communication"
5/5
What do you like best about Artera?

The ease of the features, how easy it is to use to communicate to patients Review collected by and hosted on G2.com.

What do you dislike about Artera?

Some patients receive a lot of messages even after confirming the visit Review collected by and hosted on G2.com.

Christina O.
CO
Christina O.
"Efficient Patient Contact with Easy Setup"
4/5
What do you like best about Artera?

I like that Artera is easy to use, which helps in contacting patients. It's particularly useful because it allows patients the opportunity to go back and look at their appointment details. Review collected by and hosted on G2.com.

What do you dislike about Artera?

I don't like not being able to edit patient's phone numbers. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
GH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Member Communication with Reliable Messaging"
5/5
What do you like best about Artera?

I Enjoy how I am able to communicate with our members via messages when they are unable to answer a call. Review collected by and hosted on G2.com.

What do you dislike about Artera?

Sometimes its hard to navigate, but most of the time I have no issues. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy Self-Edits, But Too Many Clicks for Updates"
3.5/5
What do you like best about Artera?

That we are able to make edits on our own Review collected by and hosted on G2.com.

What do you dislike about Artera?

That there is so much clicking to make updates Review collected by and hosted on G2.com.