1. [Home](https://www.g2.com/) 2. ... 3. [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) 4. [Artera Discussions](https://www.g2.com/products/artera/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d3c5ea971a70f3723077bce29728a9e6/artera%282%29.png "Product Avatar Image") ![Reward for good Artera reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/36606/medal.svg "Reward for good Artera reviews") ](/products/artera/reviews) [ Artera ](/products/artera/reviews) (95)4.8/5 Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey - from scheduling and intake to billing and more. Trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, boosts patient engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed. 2B+ Annual Comms. | 200M+ Patients | 10yrs Experience | FedRAMP High in Process | www.artera.io | Show More * * * ### 19 Discussions ### 21 Participants ### 87.0 Nps Score Already have Artera? ### All Artera Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Artera Posted by Artera More Options - [ # Can patients text back ? ](/discussions/can-patients-text-back) [ Patient Relationship Management (PRM) Software ](https://www.g2.com/tags/patient-relationship-management-prm-software)[ HIPAA Compliant Messaging Software ](https://www.g2.com/tags/hipaa-compliant-messaging-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Artera+questions+and+get+answers+from+expert+users+in+our+Artera+Discussions+section.&title=Artera+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Artera+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Artera+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2%0aAsk+Artera+questions+and+get+answers+from+expert+users+in+our+Artera+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Artera+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2%0aAsk+Artera+questions+and+get+answers+from+expert+users+in+our+Artera+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by Artera Posted by Artera More Options - [ # Is WELL HIPAA compliant? ](/discussions/is-well-hipaa-compliant) [ Patient Relationship Management (PRM) Software ](https://www.g2.com/tags/patient-relationship-management-prm-software)[ HIPAA Compliant Messaging Software ](https://www.g2.com/tags/hipaa-compliant-messaging-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Artera+questions+and+get+answers+from+expert+users+in+our+Artera+Discussions+section.&title=Artera+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Artera+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Artera+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2%0aAsk+Artera+questions+and+get+answers+from+expert+users+in+our+Artera+Discussions+section.) 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Answer a few questions to help the Artera community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fartera%2Fdiscuss%3Fpage%3D2%26small_ask%3Dartera) No ## Top Contributors in Artera 1 PG Loading... ### [Peter G.](https://www.g2.com/users/2895e30a-4a6e-4788-865c-13a98a3bb0ac "Peter G.") 3 pts 2 AC Loading... ### [Amanda C.](https://www.g2.com/users/58e0f26d-cc04-4666-b6b8-42ed1af69689 "Amanda C.") Scheduling Coordinator 2 pts 3 ![Tom C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom C.") TC Loading... ### [Tom C.](https://www.g2.com/users/89a8b05d-1b62-43aa-94fd-c8086f468b97 "Tom C.") Senior Director Of Marketing 1 pt 4 ![meghan p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "meghan p.") MP Loading... ### [meghan p.](https://www.g2.com/users/8e35dd7f-81d2-4354-aac1-51a9ac58739d "meghan p.") surgery authorizations 1 pt 5 GH Loading... ### [GISSEL H.](https://www.g2.com/users/1083d644-30f6-4cfe-89aa-b0adcfe8f32a "GISSEL H.") ma 1 pt