I love how easy it is to set up plug-and-play templates! We have an involved B2B onboarding process where our customers need to undertake a series of steps to be onboarded onto our software. Being able to embed forms, videos and calendar links is an absolute game changer. Review collected by and hosted on G2.com.

There aren't really any downsides, moreso product improvements. A few automations could be added and I'd love to see more rich text formatting but the team are SO receptive to feedback and extremely agile. Review collected by and hosted on G2.com.

The tool is versatile and helps you create overview for your customer and your own team alike. Review collected by and hosted on G2.com.

The development is fast, so a lot changes in a short time period. Ultimately this is for the better of course. Review collected by and hosted on G2.com.

i like the easy ability to make templates and cross things off my list Review collected by and hosted on G2.com.

2FA. But thats just how the world works these days, for privacy and security issues Review collected by and hosted on G2.com.

Arrows itself is extremely instinctual. From the moment you checkmark your first task ...you're locked in! Who doesn't love to cross tasks off a list? The general feelings of accomplishment along with forward view of where you need to go next is very nice. We have been lucky enough to be guided on our Arrows journey by the Head of Customer Service and he has been such an encouraging and supportive business partner. 5 gold stars! Review collected by and hosted on G2.com.

I do wish there were subtask capabilities. Review collected by and hosted on G2.com.

I like that you are able to set up each plan how you would like and that you can choose how much access the customer can have. it is a great tool to help customers monitor their own productivity in training. Review collected by and hosted on G2.com.

There is nothing I dislike. Everything works well. Review collected by and hosted on G2.com.

Having a checklist to stay on top of it. Integrating with HubSpot and updating our tickets without having to transfer the information. Saves more time and clicks.

Creating your own template and having the freedom and creativity to make it more engaging to our Client's. It's a fun way to get them to do their homework without it feeling like more work on their plate. Review collected by and hosted on G2.com.

Haven't found anything to dislike. Its great! Review collected by and hosted on G2.com.

I really felt heard. I felt like my goals mattered and they did everything necessary to help me reach those goals. Review collected by and hosted on G2.com.

I had zero issues with Arrows and their platform. Review collected by and hosted on G2.com.

It was easy for me to keep updated and know exactly were I was for each session with my customers Review collected by and hosted on G2.com.

When some customers wouldn't go in Arrows Review collected by and hosted on G2.com.

My customers are move involved in our projects. When we deliver a project plan to the customer in advance and lay it out, they use it to keep track of their plans when we are not actively working on it. It helps them to be more invested in their projects and their ability to meet deadlines. It has mad a significant impact on the level of involvement in our projects. Review collected by and hosted on G2.com.

For my use, I have to make adjustments to the plan template for different situations, I would like the Blocks that would be appropriate for different customers to be able to be moved to different plans. Review collected by and hosted on G2.com.

Clean layout and step by step to do list Review collected by and hosted on G2.com.

Limited abilities to integrate with commonly used software Review collected by and hosted on G2.com.