--- title: ARIS Reviews meta\_title: 'ARIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 171 reviews by the users' company size, role or industry to find out how ARIS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 171 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# ARIS Reviews & Product Details

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As enterprises adopt Agentic AI, they face a critical challenge: deploying autonomous systems that are both powerful and trustworthy. ARIS is the answer. ARIS is the process intelligence platform enterprises rely on to understand, deploy, and govern Agentic AI. By unifying Business Process Management and Process Mining, we give AI agents the process context they need to operate effectively: Acting within defined business processes, regulatory requirements, and enterprise guardrails, rather than guessing at how the business actually runs. AI agents alone lack the business logic to understand the companies and processes they're meant to automate. ARIS closes that gap, pairing over 30 years of process expertise with modern AI to help you unlock productivity and innovation while maintaining transparency, accountability, and operational resilience. It starts with a governed digital twin of your organization: Processes, roles, rules, controls, and systems brought together into a single trusted foundation. From there, Process Mining connects that foundation to real execution data, showing how work actually flows across systems, people, and agents, rather than how it was originally documented. That combination gives you a live, accurate picture to build on, instead of a static model that goes stale the moment operations change. From process discovery to deployment, monitoring, and governance, ARIS gives your entire organization the intelligence to transform operations, mitigate risk, and stay ahead of compliance demands. We work alongside AI and research partners to keep pushing what's possible with generative and agentic AI on top of that process foundation. Recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities, and beyond - helping them adopt Agentic AI with confidence rather than guesswork.

* * *

Product Website
ARIS
Seller
[ARIS](https://www.g2.com/sellers/aris)
Discussions
[ARIS Community](https://www.g2.com/products/aris-aris/discuss)
Languages Supported

Arabic, Czech, Danish, German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Lana Ginns

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

## ARIS Integrations
(2)

What do users say about integrations?

Verified by ARIS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)

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SP

Santosh P.

Senior Consultant

Small-Business (50 or fewer emp.)

8/2/2023

"ARIS - One of the best tool to standardise, design, model, integrate & showcase processes"

5/5

What do you like best about ARIS?

Its Modeling and designing capabilities, easy integration along with dashboarding to show KPI's. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Time taken by datafeeds for processing csv files used in dashboards can be improved. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Process standardisation and improvement Review collected by and hosted on G2.com.

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7/18/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space")
AD

Verified User in Defense & Space

Enterprise (\> 1000 emp.)

7/24/2024

"User friendly system with endless opportunities"

3.5/5

What do you like best about ARIS?

The possiblities of what can be done and how that can benefit the company.

The ability to integrate to manage the single source of the truth Review collected by and hosted on G2.com.

What do you dislike about ARIS?

At the moment am using outdated software which is heavily customised, this version cannot give data on specific procedure hits and numbers of users, this is something which was achievable on or old system so with regard to this we have taken a step back functionality wise Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Governance of procedures, reduction in approvers, manging single source of the truth, raising awreness of data management and what makes a good procedure, single landscape for the whole company Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Enver A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enver A.")
EA

Enver A.

Process Improvement Manager

Mid-Market (51-1000 emp.)

7/10/2024

"It is a great program where we can display KPI measurements via dashboards."

5/5

What do you like best about ARIS?

Process improvement modul and KPI tracing.

Easy to use application. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

In process drawings, I need a network digram of the processes' relationships with each other. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

visual representation of how processes flow in reality. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Victor M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor M.")
VM

Victor M.

Senior Manager, Business Systems

Mid-Market (51-1000 emp.)

7/10/2024

"WFPM Best in Class Tool"

5/5

What do you like best about ARIS?

Simple, easy to use interface, great collaboration tools. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Would be great to great probablity views in the EPC diagram Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Workflow Mapping, understanding current state and where issues are. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Akshay R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay R.")
AR

Akshay R.

Technical Recruiter

Mid-Market (51-1000 emp.)

4/18/2024

"Best Analytical Tool and also best optimization tool"

4/5

What do you like best about ARIS?

it is very helpfull and easy to use. i have been using this since 2022 and i think its best tool for business process management. in AG ARIS i identityfied whereever improvement need to be done and suggest to user .this tool is also easy to integrate and implement and its provide customer support also. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

so far AG ARIS meet all the standard without presenting any problem.

it is great software that can add up more functions that allows his users to customize all the activities Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

this is very helpfull for business process and its provides all the solution for business related issues . Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Swetank S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Swetank S.")
SS

Swetank S.

Lead Associate

Enterprise (\> 1000 emp.)

3/19/2024

"Go to tool for process design and modeling"

4/5

What do you like best about ARIS?

This has been a go-to software for process design and capabilities have been the number one choice for clients. The kind of depth it brings to the table is amazing. The way it stores process models and follows global standards is amazing. The ease, with which you play with the tool is quite good. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Its adaptability can be improved. I also feel that if compatibility with other tools can be improved, this is one of the best tools in the market. Customer support is too lagging. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

We have been using the ARIS BPA for defining and maintaining repositories for various industries further facilitating projects like portfolio management, enterprise architecture consulting, and mainly for SAP and BPM solutions. Review collected by and hosted on G2.com.

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Response from Marie Heil of ARIS

[Editedit](https://www.g2.com/survey_responses/aris-review-9447592/official_response/edit)

Hi Swetank. Thank you so much for your feedback on ARIS! It's fantastic to hear that you find the product's capabilities and depth so impressive. We greatly appreciate your insights on areas where we can improve, such as adaptability and compatibility. Rest assured, we are continuously working to enhance these aspects to better serve you. Your input is invaluable as we strive to provide the best possible experience for our users.

Validated ReviewerIncentivizedSource: G2 invite

IK

Ian K.

Business Analyst

Enterprise (\> 1000 emp.)

7/17/2024

"Aris is a great tool, but you have to know what to do to effectively communicate requirements"

3.5/5

What do you like best about ARIS?

The Ability to have a enterprise wide repositry Review collected by and hosted on G2.com.

What do you dislike about ARIS?

the limited models that can be producced Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

it allows me to create and reuse a model , it furhter allows me to comunicate complex processess in a visual way Review collected by and hosted on G2.com.

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8/28/2024
Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
IC

Verified User in Consumer Goods

Enterprise (\> 1000 emp.)

7/11/2024

"A very good opportunity to manage business processes and regulations"

4.5/5

What do you like best about ARIS?

Powerful and flexible with many options. Good support from the manufacturer. Adjustments to your own needs are relatively easy to implement. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Customer requirements for the product take a relatively long time to be incorporated into development. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

We must make our employees aware of the binding regulations for our employees. We do this along the lines of business processes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

AT

Amit T.

Platform Manager

Mid-Market (51-1000 emp.)

7/11/2024

"ARIS is very Innovative and efficient BPM tool"

4/5

What do you like best about ARIS?

Easily integratable to nearly all of the external systems. Integration of AI in Process mining is remarkable as we move forward and lean towards AI more and more in future. Customer Support is very freindly and supportive. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

A big preparation work and alignment of People and Process which takes a while to onboard. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Alignment of business process management. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

Enterprise (\> 1000 emp.)

7/18/2024

"ARIS is a good business modelling and analysis app for process management and business architecture"

4.5/5

What do you like best about ARIS?

Supports process and business architecture modelling Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Missing user friendly UI for report writing Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Using dashbords to extract data from the database and make it accessible to users for analysis.

Ability to model different architectural perspectives on the organisation and understand the impacts of change better via object to object relationship connections. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about ARIS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ARIS
](https://www.g2.com/products/aris-aris/discussions/new)

 ![Seshan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seshan L.")
SL

Seshan Lakshminarasimhan
•
Last activity about 4 years ago

Can I get all the facilities in cloud version that are available in onpremise version

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version)

[
View all Discussions
](https://www.g2.com/products/aris-aris/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

16 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

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##### 
##### ARIS Features

Customization

Document Generation

Process Design

Process Repository

Collaboration

Access Controls/Permissions

Data Unification

Accessibility

Process Management

Process Overview

Process Analysis

Real-Time Process Monitoring

Process Development

Process Routing

[
View More Features
](https://www.g2.com/products/aris-aris/features)

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Camunda

4.5/5(327)

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##### Categories on G2

[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management)

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