--- title: ARIS Reviews meta\_title: 'ARIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 171 reviews by the users' company size, role or industry to find out how ARIS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 171 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ARIS Reviews & Product Details Visit Website As enterprises adopt Agentic AI, they face a critical challenge: deploying autonomous systems that are both powerful and trustworthy. ARIS is the answer. ARIS is the process intelligence platform enterprises rely on to understand, deploy, and govern Agentic AI. By unifying Business Process Management and Process Mining, we give AI agents the process context they need to operate effectively: Acting within defined business processes, regulatory requirements, and enterprise guardrails, rather than guessing at how the business actually runs. AI agents alone lack the business logic to understand the companies and processes they're meant to automate. ARIS closes that gap, pairing over 30 years of process expertise with modern AI to help you unlock productivity and innovation while maintaining transparency, accountability, and operational resilience. It starts with a governed digital twin of your organization: Processes, roles, rules, controls, and systems brought together into a single trusted foundation. From there, Process Mining connects that foundation to real execution data, showing how work actually flows across systems, people, and agents, rather than how it was originally documented. That combination gives you a live, accurate picture to build on, instead of a static model that goes stale the moment operations change. From process discovery to deployment, monitoring, and governance, ARIS gives your entire organization the intelligence to transform operations, mitigate risk, and stay ahead of compliance demands. We work alongside AI and research partners to keep pushing what's possible with generative and agentic AI on top of that process foundation. Recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities, and beyond - helping them adopt Agentic AI with confidence rather than guesswork. * * * Product Website ARIS Seller [ARIS](https://www.g2.com/sellers/aris) Discussions [ARIS Community](https://www.g2.com/products/aris-aris/discuss) Languages Supported Arabic, Czech, Danish, German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Lana Ginns Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/aris-aris/pricing) ## ARIS Integrations (2) What do users say about integrations? Verified by ARIS [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") IU Verified User in Utilities Enterprise (\> 1000 emp.) 7/14/2024 "A full feature Processing Mapping Tool" 4/5 What do you like best about ARIS? ARIS is easy to use and navigate. Business processes can be mapped at different levels from top down to lower levels to suit different user needs. Business processes can be easily implemented. Software AG is known for their good customer support. Their local consultants are also very helpful. The tool integrates very well with common corporate services and applications. Review collected by and hosted on G2.com. What do you dislike about ARIS? ARIS can run quite slow sometimes. The cost of the tool is also quite high and can be difficult to justify too for smaller organisations who have a smaller budget. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? ARIS allows the business to map all critical business processes in one place so that they can be more easily maintained. It provides a platform to support day to day operations, project delivery, and internal risk and audit. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/11/2024 "Aris is a powerful tool, with many interesting and business-relevant features." 4/5 What do you like best about ARIS? Tools for analyzing processes, risks, etc. The tool has features that help in evaluating process weaknesses. Review collected by and hosted on G2.com. What do you dislike about ARIS? Despite all the resources available, using the tool requires a very high level of knowledge from the user. This makes it difficult to use on a daily basis, requiring the help of consultants and training. Who are not easily found or made available. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? We are managing to map our business processes. Map possible risks and draw up plans to resolve them. The documentation generated is rich and available for users to consume. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sunil C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil C.") SC Sunil C. Associate Software Developer Mid-Market (51-1000 emp.) 5/20/2024 "Outstanding Solution for System Connectivity." 4.5/5 What do you like best about ARIS? I've been using Software AG ARIS since 2014, and it has proven to be the perfect platform for connecting various systems. Its extensive configurations and tools empower users to achieve superior and more efficient results. The software's intuitive design and ease of use allow anyone to model and analyze processes without needing advanced expertise. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com. What do you dislike about ARIS? Overall, it is an excellent software. However, it could benefit from additional features that allow users to further customize the content of their activities. Review collected by and hosted on G2.com. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? This software efficiently resolves all our company's inter-departmental connectivity challenges, ensuring seamless and effective process integration. It's an outstanding tool! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AS Alicent S. Marketing Team Mid-Market (51-1000 emp.) 4/23/2024 "AG ARIS THE BEST TOOL FOR COMPANIES" 5/5 What do you like best about ARIS? AG ARIS it allows me to organize, evaluate business analysis, and risk control helping my business management system, it is easy to integrate into different processes efficiently, it is really easy to use. Review collected by and hosted on G2.com. What do you dislike about ARIS? I have not had any problems with AG ARIS, the price should be considered, but it is really worth it, it works better thant I expected. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? AG ARIS it allows me to manage and analyze large volumes of information, simplifying the work process and saving time, it is agile and necessary for business use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CH Cristiano H. Senior Process Analyst Mid-Market (51-1000 emp.) 7/10/2024 "My experience with Aris" 3.5/5 What do you like best about ARIS? I like it because it is a database where objects are interconnected. Aris is a robust tool that has several interconnected databases, which makes it easier to manage risks, IT, changes, problems, etc. It also has easy-to-create custom reports. SoftwareAG support is fast and effective. Review collected by and hosted on G2.com. What do you dislike about ARIS? Too many settings that make it too complicated. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? Interconnection between processes that provides greater visibility of the business. Aris has unique drawing tools that greatly speed up process modeling. SoftwareAG support is fast and effective. Review collected by and hosted on G2.com. Show More 7/19/2024 Validated ReviewerIncentivizedSource: Seller invite ![Mahesh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahesh B.") MB Mahesh B. Senior Analyst and Consultant Mid-Market (51-1000 emp.) 3/31/2024 "Best Process Mining tool" 4/5 What do you like best about ARIS? AG ARIS is a very key tool when it comes to optimizing operation excellence and ease of usage.The Day to day business problems need a tool like AG ARIS.The customer support provided for the tool is impeccable.The Ease of implemementation on the process mining side is very good.The application can be easily integrated and can be used very frequently.The tool provides all facilities from planning task mining to process execution without the need for juggling between different tools Review collected by and hosted on G2.com. What do you dislike about ARIS? No dislikes but as a suggestion more application can be added going forward.Automation features need to be added Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? The bootle neck issues causing the process delays and optimizing the resource efficiency and also making the process more efficient is the key thing benefitting our market issues and resolving them on a very swift note. Review collected by and hosted on G2.com. Show More Response from Marie Heil of ARIS [Editedit](https://www.g2.com/survey_responses/aris-review-9494239/official_response/edit) Thank you very much for your feedback! It's great to hear that ARIS is important for you to optimize operational excellence and that you also appreciate the tool for its ease of use. Your suggestion to add more applications and automation features is very valuable and we have indeed already made some new developments! Have you heard about the new AI Companion? Here's a link with more information: [See how ARIS improved](https://newscenter.softwareag.com/en/news-stories/press-releases/2024/0410_aris_launches_ai_companion_to_lift_process_intelligence.html) 4/3/2024 Validated ReviewerSource: Organic ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.") CH Chris H. Process Design Data and integration Manager Enterprise (\> 1000 emp.) 7/10/2024 "Process Management in Large Supply chains" 2.5/5 What do you like best about ARIS? Process design is good and intuative. Requires minimal training and easy accessability through cloud platform. Review collected by and hosted on G2.com. What do you dislike about ARIS? Cloud version not as advanced as desktop based version. Cloud version is laging behind competitors. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? Formal documentation of business processes to generation of RACM and RACI for the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JC Jenc C. IT Manager Enterprise (\> 1000 emp.) 7/18/2024 "a great company process management tool" 5/5 What do you like best about ARIS? multiple functions, such as risk management Review collected by and hosted on G2.com. What do you dislike about ARIS? Even as a customer, we haven't received the requested sample beds, sample evenings, and descriptions for 2 years, maybe they don't exist or don't exist? Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? a group of companies for process organization Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 7/19/2024 "Easy to use platform with great potential" 4/5 What do you like best about ARIS? User friendly and very easy to use even for beginners. It is easy to implement and integrate business processes in one unique platform. Review collected by and hosted on G2.com. What do you dislike about ARIS? Some very useful features are only available for the Enterprise subscription. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? ARIS is solving the problem of having business processes mapped in a closed environment where employees rarely make access. Thanks to ARIS, our business processes are now more accessible to every employee and they can be consulted in an easier way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Mid-Market (51-1000 emp.) 7/10/2024 "Using Software AG ARIS for Business Process Management as a Business Consultant" 3.5/5 What do you like best about ARIS? Software AG ARIS is a well-established BPM tool in the industry with a huge community backing it. Therefore, even new users would have no trouble finding advice and solutions to any problems they may face. Review collected by and hosted on G2.com. What do you dislike about ARIS? Software AG ARIS has been around for a long time within a large community. So, while it has been continuously evolving, it might be difficult to bring about new revolutionary changes to the already established system. Review collected by and hosted on G2.com. What problems is ARIS solving and how is that benefiting you? ARIS facilitates documentation and analysis of business processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about ARIS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ARIS ](https://www.g2.com/products/aris-aris/discussions/new) ![Seshan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seshan L.") SL Seshan Lakshminarasimhan • Last activity about 4 years ago Can I get all the facilities in cloud version that are available in onpremise version 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version) [ View all Discussions ](https://www.g2.com/products/aris-aris/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 16 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/aris-aris/pricing) ARIS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_405bacd64b5206bdf85cfe7339620fcf/celonis.png "Product Avatar Image") Celonis 4.5/5(323) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-celonis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c692d69bacf56097cdeb5cedffc116e/sap-signavio.png "Product Avatar Image") SAP Signavio 4.4/5(66) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-sap-signavio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0641dbb71b93221df6a148d24954475e/uipath-uipath-process-mining.png "Product Avatar Image") UiPath Process Mining 4.5/5(83) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-uipath-uipath-process-mining) ##### ##### ARIS Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Process Development Process Routing [ View More Features ](https://www.g2.com/products/aris-aris/features) ## Top-Rated Alternatives [ ![SAP Signavio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Signavio") SAP Signavio 4.4/5(66) ](https://www.g2.com/products/sap-signavio/reviews) [ ![Celonis](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Celonis") Celonis 4.5/5(323) ](https://www.g2.com/products/celonis/reviews) [ ![Camunda](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camunda") Camunda 4.5/5(327) ](https://www.g2.com/products/camunda/reviews) [ View All Alternatives ](https://www.g2.com/products/aris-aris/competitors/alternatives) ##### Categories on G2 [Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management) ##### Explore More [What is the top-rated meeting room booking system for large enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-meeting-room-booking-system-for-large-enterprises)[Best tools for integrating big data into business decisions](https://www.g2.com/discussions/best-tools-for-integrating-big-data-into-business-decisions)[Which autonomous endpoint management tools integrate reliably with Microsoft 365 so device management fits into the stack a company already runs?](https://www.g2.com/discussions/which-autonomous-endpoint-management-tools-integrate-reliably-with-microsoft-365-so-device-management-fits-into-the-stack-a-company-already-runs) [What's the top-rated SaaS backup solution](https://www.g2.com/discussions/what-s-the-top-rated-saas-backup-platform-right-now)[User-friendly MDR software for non-tech businesses](https://www.g2.com/discussions/user-friendly-mdr-software-for-non-tech-businesses)[Pros and Cons Details](https://www.g2.com/products/aris-aris/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)