--- title: ARIS Reviews meta\_title: 'ARIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 171 reviews by the users' company size, role or industry to find out how ARIS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 171 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# ARIS Reviews & Product Details

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As enterprises adopt Agentic AI, they face a critical challenge: deploying autonomous systems that are both powerful and trustworthy. ARIS is the answer. ARIS is the process intelligence platform enterprises rely on to understand, deploy, and govern Agentic AI. By unifying Business Process Management and Process Mining, we give AI agents the process context they need to operate effectively: Acting within defined business processes, regulatory requirements, and enterprise guardrails, rather than guessing at how the business actually runs. AI agents alone lack the business logic to understand the companies and processes they're meant to automate. ARIS closes that gap, pairing over 30 years of process expertise with modern AI to help you unlock productivity and innovation while maintaining transparency, accountability, and operational resilience. It starts with a governed digital twin of your organization: Processes, roles, rules, controls, and systems brought together into a single trusted foundation. From there, Process Mining connects that foundation to real execution data, showing how work actually flows across systems, people, and agents, rather than how it was originally documented. That combination gives you a live, accurate picture to build on, instead of a static model that goes stale the moment operations change. From process discovery to deployment, monitoring, and governance, ARIS gives your entire organization the intelligence to transform operations, mitigate risk, and stay ahead of compliance demands. We work alongside AI and research partners to keep pushing what's possible with generative and agentic AI on top of that process foundation. Recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities, and beyond - helping them adopt Agentic AI with confidence rather than guesswork.

* * *

Product Website
ARIS
Seller
[ARIS](https://www.g2.com/sellers/aris)
Discussions
[ARIS Community](https://www.g2.com/products/aris-aris/discuss)
Languages Supported

Arabic, Czech, Danish, German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Lana Ginns

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

## ARIS Integrations
(2)

What do users say about integrations?

Verified by ARIS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)

Show More

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

Enterprise (\> 1000 emp.)

7/15/2024

"ARIS Review"

3.5/5

What do you like best about ARIS?

The software is very comprehensive and you can do a lot with it. It is also possible to make a lot of own adjustments and reports in it to make it really customized. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

It is really difficult to use for any unregular users, the navigation is not intuitive and not always as easy as it can be. Also a lot of errors are way too technical for users to understand which leads to lot of unnessecary incidents. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Currently not much is being solved for our use, but that is mostly due to the fact that we are working on premise and most of the changes/problem solving is happening on the Cloud solution. This is understandable, but it does sometimes feel like we are left out of a lot of possibilities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Vedran B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vedran B.")
VB

Vedran B.

Managing Director

Small-Business (50 or fewer emp.)

7/10/2024

"ARIS is first of all – a concept, a methodology-based tool, for process modelling and process mining"

5/5

What do you like best about ARIS?

ARIS first of all – a concept, a methodology-based tool. It is both tool for process modelling or process mining – and a combination of both. And, what is the most important for me – it is a tool, a platform for business users, not something that is to be used only by IT professionals. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

There was a time when licensing was quite complicated - for new users to understand. Besides that - what is there to dislike? :-) Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Transparency of business processes, overall understanding of business process structure, basis for business process analysis Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

TM

Thabo M.

Chief Advisor IT Architect (Business Architecture)

Enterprise (\> 1000 emp.)

7/10/2024

"ARIS Review"

4.5/5

What do you like best about ARIS?

It's a great tool to promote an enterprise view point of an organization and it also assists in common understanding across the organization. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

It's not easy to use models from ARIS for our business users. The models aren't looking pretty and simple enough to be consumed by executive managers. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Documentation of processes and ability to analyse these processes so as to improve an organization's performance. This solves the problem of removing siloes and clarifying who needs to do what and when. We also have implemented our Enterprise Architecture in ARIS to drive Business automation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Neven B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neven B.")
NB

Neven B.

Leading specialist for process architecture and optimization

Enterprise (\> 1000 emp.)

7/10/2024

"Aris"

4.5/5

What do you like best about ARIS?

What I like about Aris is that it allows me to adapt it to different needs, and to store and present all collected information in a visually attractive, standardized and clear way for everyone. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Aris has a lot of options and finding the one that suits me best can be challenging. Also, the version I'm using doesn't have a very easy way to create custom user reports. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

It allows me to display and document business user requests and ideas in a structured way that is easy for everyone to understand. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

MP

Mark P.

Chef Enterprise Architect

Enterprise (\> 1000 emp.)

7/19/2024

"Very advanced process management tool"

4.5/5

What do you like best about ARIS?

I got to know Aris as a user, administrator and method manager, and the creation and provision of ARIS reports was also my responsibility. Software AG has created an eco system in which the collaborative development and use of the process portfolio is supported in a user-centric manner. In my use case, I had no ARIS integration with other systems; CSV and Excel files, as well as Word and PDF documents, were generated using ARIS reports. ARIS reports are written in JavaScript, and an easy-to-learn and well-documented API helps with this. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

ARIS symbols must be adapted to the corporate design, the method adaptation takes time, custom reports are useful but must be created for the use case Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

modelling of business processes Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 P

Rajeew P.

Data analyst

Small-Business (50 or fewer emp.)

7/8/2024

"Tool to improve workflow"

5/5

What do you like best about ARIS?

Dynamic and visually appealing interface, color palette is harmonious, acquiring a demo is a simple a quick process, customer service is a marvel, timely responses to issues are provided Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Since the implementation of Software AG ARIS, I could not describe any unfavorable aspect Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

We required a tool to facilitate the workflow between departments, Software AG ARIS manages the connectivity between them, allowing the integration and visualization of information in a clear and precise way, speeding up the work time and improving the company's profitability Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

RC

Roland C.

Small-Business (50 or fewer emp.)

5/7/2024

"The most innovative software to manage and control all your risks and threats."

5/5

What do you like best about ARIS?

with Aris you will get the best in security and data protection in the IT field, it is the partner your company should contact to manage the compliance and effectiveness of all your security measures and protocols to ensure the total protection of all your digital activities and processes. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

for some users to implementing this software can be a bit expensive, I think Aris should offer new prices and discounts adapted to the needs of each consumer. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

my company was able to solve different security breaches where our most important data was leaked to the competition, now we enjoy total protection and in real time for all our activities and confidential content. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Enterprise (\> 1000 emp.)

7/16/2024

"Great tool to enhance business process management practice"

4.5/5

What do you like best about ARIS?

ARIS has been a great tool for enhancing our business process management practice - with some training, it is fairly easy to use for process architects and modellers, and offers an easy way to produce professional quality process models that are consistent with industry standards. The tool is also versatile to be able to support needs for other types of business models such as customer journey etc. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

The consumption of information from ARIS requires viewer license, and require uses to learn how to navigate around ARIS databases Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

ARIS enabled us to create process models quickly, making sure the process models follow industry common standards, and enabled us to create different views to meet business needs. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

MS

maxime s.

Systems engineer

Mid-Market (51-1000 emp.)

7/8/2024

"Solution for integration work processes"

4/5

What do you like best about ARIS?

It is an easy to use and integrate tool, easy to adapt for use, the price is affordable, it does not require a steep learning curve Review collected by and hosted on G2.com.

What do you dislike about ARIS?

The technical support gives vague answers and failed to give me an expected solution Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Improved security, integration between company departments is no longer a problem, in addition to providing a complete and detailed view of the company's business processes, an excellent tool to save time and money in the work area Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Tim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim H.")
TH

Tim H.

OPS Engineer ARIS

Enterprise (\> 1000 emp.)

7/17/2024

"Creating Processes in an advanced way."

4/5

What do you like best about ARIS?

You have a lot of options to best create your processess. And if you are stuck, there is a great support from SAG. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

It takes some time to get to know the full extend of the product. Since it is so advanced and you can do a lot, it can get a bit complicated at times. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

To get a good insight in all the processes you have within your company. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about ARIS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ARIS
](https://www.g2.com/products/aris-aris/discussions/new)

 ![Seshan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seshan L.")
SL

Seshan Lakshminarasimhan
•
Last activity about 4 years ago

Can I get all the facilities in cloud version that are available in onpremise version

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version)

[
View all Discussions
](https://www.g2.com/products/aris-aris/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

16 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

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##### 
##### ARIS Features

Customization

Document Generation

Process Design

Process Repository

Collaboration

Access Controls/Permissions

Data Unification

Accessibility

Process Management

Process Overview

Process Analysis

Real-Time Process Monitoring

Process Development

Process Routing

[
View More Features
](https://www.g2.com/products/aris-aris/features)

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##### Categories on G2

[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management)

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