--- title: ARIS Reviews meta_title: 'ARIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 170 reviews by the users' company size, role or industry to find out how ARIS works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 170 scale: '5' date_modified: '2026-08-08' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ARIS Reviews **Vendor:** ARIS **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 170 ## About ARIS As enterprises adopt Agentic AI, they face a critical challenge: deploying autonomous systems that are both powerful and trustworthy. ARIS is the answer. ARIS is the process intelligence platform enterprises rely on to understand, deploy, and govern Agentic AI. By unifying Business Process Management and Process Mining, we give AI agents the process context they need to operate effectively: Acting within defined business processes, regulatory requirements, and enterprise guardrails, rather than guessing at how the business actually runs. AI agents alone lack the business logic to understand the companies and processes they're meant to automate. ARIS closes that gap, pairing over 30 years of process expertise with modern AI to help you unlock productivity and innovation while maintaining transparency, accountability, and operational resilience. It starts with a governed digital twin of your organization: Processes, roles, rules, controls, and systems brought together into a single trusted foundation. From there, Process Mining connects that foundation to real execution data, showing how work actually flows across systems, people, and agents, rather than how it was originally documented. That combination gives you a live, accurate picture to build on, instead of a static model that goes stale the moment operations change. From process discovery to deployment, monitoring, and governance, ARIS gives your entire organization the intelligence to transform operations, mitigate risk, and stay ahead of compliance demands. We work alongside AI and research partners to keep pushing what's possible with generative and agentic AI on top of that process foundation. Recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities, and beyond - helping them adopt Agentic AI with confidence rather than guesswork. ## ARIS Pros & Cons **What users like:** - Users find the **ease of learning** with ARIS beneficial, appreciating its intuitive features and helpful guidance. (1 reviews) - Users find ARIS to be **easy to use** , benefiting from straightforward setup and helpful features for no-code users. (1 reviews) - Users appreciate the **efficiency** of ARIS in simplifying data loading, configuration, and user administration, saving time across projects. (1 reviews) - Users value the **low code capabilities** of ARIS, enabling easy configuration and efficient project management without coding skills. (1 reviews) - Users value the **no-coding approach** of ARIS, benefiting from an easy setup and quick configuration. (1 reviews) - Templates (1 reviews) - Time-saving (1 reviews) - Training (1 reviews) **What users dislike:** - Users find the **bugs disruptive** , complicating data management and leading to inconsistencies in metrics and reports. (1 reviews) - Users find the **complexity** of ARIS challenging, especially in tasks like data overwriting and filter applications. (1 reviews) - Users find the **complex processes** in ARIS challenging, especially for data management and interlinking features. (1 reviews) - Users find ARIS **lacking features** such as intuitive data handling and consistent metrics across reports. (1 reviews) - Users find the **process management unintuitive** , leading to difficulties in data handling and inconsistent metrics. (1 reviews) ## ARIS Reviews ### 1. User friendly system with endless opportunities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about ARIS?** The possiblities of what can be done and how that can benefit the company. The ability to integrate to manage the single source of the truth **What do you dislike about ARIS?** At the moment am using outdated software which is heavily customised, this version cannot give data on specific procedure hits and numbers of users, this is something which was achievable on or old system so with regard to this we have taken a step back functionality wise **What problems is ARIS solving and how is that benefiting you?** Governance of procedures, reduction in approvers, manging single source of the truth, raising awreness of data management and what makes a good procedure, single landscape for the whole company ### 2. It is a great program where we can display KPI measurements via dashboards. **Rating:** 5.0/5.0 stars **Reviewed by:** Enver A. | Process Improvement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** Process improvement modul and KPI tracing. Easy to use application. **What do you dislike about ARIS?** In process drawings, I need a network digram of the processes' relationships with each other. **What problems is ARIS solving and how is that benefiting you?** visual representation of how processes flow in reality. ### 3. WFPM Best in Class Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Victor M. | Senior Manager, Business Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** Simple, easy to use interface, great collaboration tools. **What do you dislike about ARIS?** Would be great to great probablity views in the EPC diagram **What problems is ARIS solving and how is that benefiting you?** Workflow Mapping, understanding current state and where issues are. ### 4. Best Analytical Tool and also best optimization tool **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay R. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about ARIS?** it is very helpfull and easy to use. i have been using this since 2022 and i think its best tool for business process management. in AG ARIS i identityfied whereever improvement need to be done and suggest to user .this tool is also easy to integrate and implement and its provide customer support also. **What do you dislike about ARIS?** so far AG ARIS meet all the standard without presenting any problem. it is great software that can add up more functions that allows his users to customize all the activities **What problems is ARIS solving and how is that benefiting you?** this is very helpfull for business process and its provides all the solution for business related issues . ### 5. Go to tool for process design and modeling **Rating:** 4.0/5.0 stars **Reviewed by:** Swetank S. | Lead Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about ARIS?** This has been a go-to software for process design and capabilities have been the number one choice for clients. The kind of depth it brings to the table is amazing. The way it stores process models and follows global standards is amazing. The ease, with which you play with the tool is quite good. **What do you dislike about ARIS?** Its adaptability can be improved. I also feel that if compatibility with other tools can be improved, this is one of the best tools in the market. Customer support is too lagging. **What problems is ARIS solving and how is that benefiting you?** We have been using the ARIS BPA for defining and maintaining repositories for various industries further facilitating projects like portfolio management, enterprise architecture consulting, and mainly for SAP and BPM solutions. **Official Response from Marie Heil:** > Hi Swetank. Thank you so much for your feedback on ARIS! It's fantastic to hear that you find the product's capabilities and depth so impressive. We greatly appreciate your insights on areas where we can improve, such as adaptability and compatibility. Rest assured, we are continuously working to enhance these aspects to better serve you. Your input is invaluable as we strive to provide the best possible experience for our users. ### 6. Aris is a great tool, but you have to know what to do to effectively communicate requirements **Rating:** 3.5/5.0 stars **Reviewed by:** Ian K. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** The Ability to have a enterprise wide repositry **What do you dislike about ARIS?** the limited models that can be producced **What problems is ARIS solving and how is that benefiting you?** it allows me to create and reuse a model , it furhter allows me to comunicate complex processess in a visual way ### 7. A very good opportunity to manage business processes and regulations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ARIS?** Powerful and flexible with many options. Good support from the manufacturer. Adjustments to your own needs are relatively easy to implement. **What do you dislike about ARIS?** Customer requirements for the product take a relatively long time to be incorporated into development. **What problems is ARIS solving and how is that benefiting you?** We must make our employees aware of the binding regulations for our employees. We do this along the lines of business processes. ### 8. ARIS is very Innovative and efficient BPM tool **Rating:** 4.0/5.0 stars **Reviewed by:** Amit T. | Platform Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ARIS?** Easily integratable to nearly all of the external systems. Integration of AI in Process mining is remarkable as we move forward and lean towards AI more and more in future. Customer Support is very freindly and supportive. **What do you dislike about ARIS?** A big preparation work and alignment of People and Process which takes a while to onboard. **What problems is ARIS solving and how is that benefiting you?** Alignment of business process management. ### 9. ARIS is a good business modelling and analysis app for process management and business architecture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about ARIS?** Supports process and business architecture modelling **What do you dislike about ARIS?** Missing user friendly UI for report writing **What problems is ARIS solving and how is that benefiting you?** Using dashbords to extract data from the database and make it accessible to users for analysis. Ability to model different architectural perspectives on the organisation and understand the impacts of change better via object to object relationship connections. ### 10. My experience with ARIS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** I like graphica user interface and always top notch events. **What do you dislike about ARIS?** Some ideas / features would be nice if they can be integrated sooner as sometimes it take more than 1 year before they get planned or not. **What problems is ARIS solving and how is that benefiting you?** Processes are well organized in the portal and users love using it. ### 11. "One of the Best BPM Tool Available in Market" **Rating:** 5.0/5.0 stars **Reviewed by:** ATUL Kr. T. | Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about ARIS?** It's user intaeface is good. With less ammount of data use can also Integrate and can get best resule in minimum turn around time. Customer support service is also good. I am using this very frequently and will suggest everyone to do so. **What do you dislike about ARIS?** As of now I can't see any major dislike in AG ARIS softwre, But sometime it can be little expensive for small size of organization who have limited budget **What problems is ARIS solving and how is that benefiting you?** It can perform very good and can give accurate result in process mining, Best tool for process automation and business processes ### 12. Powerful Platform that improve business processes **Rating:** 5.0/5.0 stars **Reviewed by:** Aabhas S. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about ARIS?** It has many features like business process modeling, simulation and analysis. It can be used easily by anyone. It's support services are great. I use this software on daily basis and I am using this because it is easy to integrate **What do you dislike about ARIS?** This can be little expensive for small size organisations that have limited budget but I don't think this is a cons of this software **What problems is ARIS solving and how is that benefiting you?** ARIS helps to improve overall efficiency and improve alignment of businesses with strategic objective. It enhance business outcomes so we can save our cost as well ### 13. Best Tool for Management Enterprise Architecture"" **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit J. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about ARIS?** It is user friendly,It can be integrated different processes in one step. using it from few Months, It is easy to use and gives us best optimised result in minimum turn around time. Easy to implement **What do you dislike about ARIS?** Overall experience with this software was good but it can be little costly for whose organizations who have limited number of budget, rest it is great I will suggest to go for this. **What problems is ARIS solving and how is that benefiting you?** It's automation process is really amazing, It is time saving and gives best result. major benefir was spreading of information. ### 14. I use ARIS for manage and develop our processes about one year. It is very useful and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Abdullah Z. | Project Management and Process Development Team Member, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** They do not leave our questions unanswered when we have any problems. The interface is simple and easy to use. **What do you dislike about ARIS?** Cloud application is slow and contains some bugs **What problems is ARIS solving and how is that benefiting you?** Provide support against deletions in process models and take into account ARIS related bugs ### 15. Aris is a great tool providing a centralized repository for your Enterprise Architecture assets. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. | Enterpise Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ARIS?** Centralized Repository for Enterprise Architecture assets. **What do you dislike about ARIS?** It is a robust application with many layers of configuration and can be overwhelming at times. **What problems is ARIS solving and how is that benefiting you?** As projects are in early discovery we can use Aris to very quickly determine impacts across the 4 architecture domains. ### 16. Affordable tool in this segment. **Rating:** 4.5/5.0 stars **Reviewed by:** Vishudeep S. | Team Lead Recruitment, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about ARIS?** I have basic paln Smooth User experience and UI it was very easy to implement . Still I'm integrating it but I'm using tools for Process mining , automation tasks and day to day tasks **What do you dislike about ARIS?** Sometime its customer support service lagging ,Overall good software just go for it. **What problems is ARIS solving and how is that benefiting you?** It provide best and accurate result in minimum number of time, Whenever I required i cse this software for business process automation and it give me accurate result ,Best software avaliable in market in this budget. ### 17. TD's 1st impression using APM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** Ease of use and simple & intuitive presentation of information. System is fluid and rendering of the model in APM is smooth. **What do you dislike about ARIS?** TD is experiencing issues with the upload functionality in APM. Both SAG and TD teams are investigating but this feature has created a lot of pain - with the performance of this feature being inconsistent. **What problems is ARIS solving and how is that benefiting you?** Discovery of process variants and conformance checks to enable automation of processes to ultimately reduce costs, strengthen controls, and streamline processes. ### 18. "Best BPM and AUtomation Process Tool" **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh G. | Lead Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2024 **What do you like best about ARIS?** Best platform to establish connection between different Systems. provice best and accurate result in minimum time. User exeperience is very smooth and easy. This is easy to implement. **What do you dislike about ARIS?** Customer support servce can be little lack. Overall best experience with this software. This is little high in cost for organizations who have limited budget **What problems is ARIS solving and how is that benefiting you?** It gives me best and accurate result in minium time whenever I use this I got best result. Best software available in markwer wityhin this segment. ### 19. ARIS is a great tool to communicate with key stakeholders **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** It promotes colloaboration, increased efficiency and is often the single source of truth. **What do you dislike about ARIS?** The Software can be complicated to use, somewhat old technologies used **What problems is ARIS solving and how is that benefiting you?** It powers the company in its goal to document its processes. ### 20. Good BPM with amazing features **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit T. | Team Lead & Manager - Recruiting and Delivery- Cloud/ ERP/ Oracle/ Salesforce Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about ARIS?** I found it easy to use means it is user friendly. Integration and implementation also looks easy using this. I would say not best but obviously good for analysis, mining and automation. Customer support is also decent. **What do you dislike about ARIS?** 1. Licence is costly specially for small organisation. 2. Lacks flexibility , becomes tough to switch to other BPM due to vendor lock-in. 3. Less customizations option as compared to other BPM. **What problems is ARIS solving and how is that benefiting you?** It has improved efficiency , minimized cost and increased productivity. ### 21. Structure your strategy with AG ARIS Process **Rating:** 4.0/5.0 stars **Reviewed by:** Matthieu . | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ARIS?** ARIS Process offers robust capabilities for process modeling, allowing users to visually design, analyze, and optimize business processes. The platform often supports multiple modeling notations and provides a clear overview of end-to-end processes. **What do you dislike about ARIS?** Depending on the size and complexity of the processes being modeled, ARIS Process might be resource-intensive, requiring robust hardware and potentially leading to slower performance in larger projects. **What problems is ARIS solving and how is that benefiting you?** Problem: Inefficient or outdated process documentation can hinder communication and collaboration within an organization. Benefit: ARIS Process allows users to model and document processes using standardized notations. This enables organizations to create accurate and up-to-date process documentation, fostering better communication and understanding among stakeholders. ### 22. Best BPM tool with cloud support **Rating:** 4.0/5.0 stars **Reviewed by:** Mohan9 r. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about ARIS?** Cloud Support, Reports Customization, all business process, compliance flows managed under one suite **What do you dislike about ARIS?** Price More Standarized reports and export support **What problems is ARIS solving and how is that benefiting you?** Process mapping based on the customized data setup ### 23. One repo for both IT and business **Rating:** 4.0/5.0 stars **Reviewed by:** Dhanush S. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about ARIS?** With single process repository we can handle both business and IT and very easy to analysis **What do you dislike about ARIS?** Very hard to learn and asking payment for every new update will be hectic **What problems is ARIS solving and how is that benefiting you?** Main advantage is solving the issue of using 2 seperate software for IT and business ### 24. ARIS Modelling Contract **Rating:** 3.5/5.0 stars **Reviewed by:** Salvatore P. | Project Lead Process Mining, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about ARIS?** Sales ARIS colleagues are very open. It is nice to discuss topic. **What do you dislike about ARIS?** be more transparent, sometimes the contract is not easy to understand **What problems is ARIS solving and how is that benefiting you?** We will see when the pilot starts ### 25. Mapping in ARIS Connect Designer modul in daily basis is positive and and the sytem is professional. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ARIS?** - modular construction - database - hierarchical model sctructure - customizable modeling convetions and reports - easy to learn and userfrinedly - wide range of model types - standard modeling methodology **What do you dislike about ARIS?** Customer local support is not enough/satisfying **What problems is ARIS solving and how is that benefiting you?** - hierarchical process landscape and process connection - process and funtions repository - procedure with clear roles and responsibilities - clear handover points - easy search of data - supports process development ### 26. Best for process mining **Rating:** 5.0/5.0 stars **Reviewed by:** Anil K. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about ARIS?** 1. Excellent UI 2. Integration is easy with some amount of knowledge. 3. Very useful for business analysis and process automation 4. A must have tool for BPM and process mining **What do you dislike about ARIS?** Along with some good features it has some cons also like it becomes complex for users who are new. Also, cutomization is not as much as other BPM availabe in the market. **What problems is ARIS solving and how is that benefiting you?** Its powerful analysis tools helped improving business outcomes and efficiency. ### 27. Improved efficiency and reduced risks with ARIS **Rating:** 5.0/5.0 stars **Reviewed by:** Roushan K. | Assistant Manager - Robotics Process Automation, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about ARIS?** ARIS provids great insights about existing processes and it helped me reduce risks associated with it. I also helped us identify areas which can be automated. It also helped us develop new processes using process mining. **What do you dislike about ARIS?** There is nothing that I disliked but Ibwould be very nitpicking to say sometimes it generates too much info about the process. **What problems is ARIS solving and how is that benefiting you?** It is helping us identify new processes for automation. It has also helped us identify risks and vulnerabilities in existing processes. **Official Response from Marie Heil:** > Hi Roushan. Thanks for your positive feedback! It's great to hear that ARIS provides you with valuable insights into existing processes, helping you to reduce risks and identify automation opportunities.. We wish you continued enjoyment with the tool! ### 28. Great tool for BPM and Enterprise architecture as well **Rating:** 4.5/5.0 stars **Reviewed by:** Debidutt T. | Research Professional of Autonomous Vehicle and Train, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about ARIS?** 1. Technical support is really good, quick response which means response time is fantastic. 2. Seamless integration and user interface is so good. 3. Multiple features like simulation, business analytics,process automation,process mining and process modeling. **What do you dislike about ARIS?** 1. Adatability needs to be improved. 2. Complex to learn. **What problems is ARIS solving and how is that benefiting you?** It helped a lot in finding and understanding risk in the processes. It is saving cost and improving productivity and results. ### 29. Go to tool for process mining and process automation **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant G. | Sr. ๐™ผ๐šŠ๐š—๐šŠ๐š๐šŽ๐š› (IT/Non-IT/Engineering Services) โ€“ ๐šƒ๐™ฐ๐™ถ (๐™ฝ๐š˜๐š›๐š๐š‘ ๐™ฐ๐š–๐šŽ๐š›๐š’๐šŒ๐šŠ), Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about ARIS?** I would say it's a single stop answer for process mining. It has attractive UI. It is easy to use,integrate and implement. It has some outstanding features business proces modeling and simulation along with analysis. **What do you dislike about ARIS?** It is bit costly but seeing its features and customer support it is completely fine. **What problems is ARIS solving and how is that benefiting you?** It has proved very helpful and useful in process mining , process automation and business analysis. ### 30. Customer focused company with strong product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about ARIS?** Software with a lot of options and areas **What do you dislike about ARIS?** Difficult to configure - coding is needed **What problems is ARIS solving and how is that benefiting you?** GDPR compliancy ### 31. A good way to reflect the processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about ARIS?** Itยดs a software easy to use and ease of implementation **What do you dislike about ARIS?** Very few training alternatives, and poor documentation **What problems is ARIS solving and how is that benefiting you?** Software AG helps with process modeling ### 32. ARIS - Very good Process Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about ARIS?** Customer Support, Customer Success Manager **What do you dislike about ARIS?** the implementation of ideas can take a bit longer **What problems is ARIS solving and how is that benefiting you?** Improving transparency, better understanding how other locations work ### 33. ARIS-as-a-Service **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant J. | Sr RPS consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about ARIS?** ARIS Cloud Enterprise is covered by virus scanning and intrusion prevention systems to protect the cloud infrastructure. The system is monitored for security as well as for nonstop performance, and Operations Services will act on any security alert. **What do you dislike about ARIS?** You have to pay to have the updates, for example, they release new objects for use, but the pricing method does not allow you to use them, unless you pay for it. **What problems is ARIS solving and how is that benefiting you?** updates should availabe minimum for 2 years **Official Response from Marie Heil:** > Hi Nishant. Thank you very much for the feedback. I'm afraid I don't understand what you mean by having to pay for each update. If you use the product as described as software as a service, you always have access to the updates. Can you please describe this in more detail? ### 34. Great tool for Process Mining **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about ARIS?** Great tool for identifying the process tabs and process mining of data. **What do you dislike about ARIS?** The updates on the tool are slow. Some key KPIs are hard to calculate. **What problems is ARIS solving and how is that benefiting you?** Helps in identifying the process gaps and bottlenecks in the processes. ### 35. Design and modeling of business processes in EPC and BPMN notation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about ARIS?** Being able to work in the cloud from anywhere **What do you dislike about ARIS?** Not having the functionalities of the client tool and the connect tool. The cloud tool has to be constantly updated to visualize the changes and sometimes it tends to disconnect and block the models for a while. **What problems is ARIS solving and how is that benefiting you?** It has different notations and allows the development of customized reports. ### 36. Excellent tools for Business analysis and have Amazing User interface. **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal S. | Technical Recruiter, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about ARIS?** I have been using it for last 2 months.The user interface is Excellent and easy to use. Very Helpful for Business Analysis and automation . Easy to Implement and integrate , customer support is also very well **What do you dislike about ARIS?** There is no dislike but It can be more affordable **What problems is ARIS solving and how is that benefiting you?** Its' a one stop solution for BPM , Risk Complaince and Process Mining. ### 37. One of the modeling tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about ARIS?** I use Aris everyday. You can easily create diagrams. The metamodel is easy to implement. SaaS integration and version upgrades are impactless. **What do you dislike about ARIS?** Customer support response time may be slow on complex issues **What problems is ARIS solving and how is that benefiting you?** We have integrated the entire company map into Aris. From the infrastructure to the business layer. ### 38. AG ARIS - The future of Business Process Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat S. | Senior Business Analyst - Digital Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about ARIS?** - The Software AG ARIS has been a remarkable tool for business process analysis and business process management to transforming the digital landscape of the customers - It is cost effective and gives deeper insights for the business to make informed decision - It helps drive operational efficiency leveraging AI/ML technologies to govern and deploy processes - It can be easily integrated with other tools and technologies such as Robotic Process automation, SAP etc. - It Leverages the data shared by business to generate deeper insights and significant process improvements. **What do you dislike about ARIS?** - The Software AG ARIS works on the concept of Pay as you Go pricing model i.e. end user needs to pay more to avail extra services - The reports extracted from Software AG ARIS can be complex for end user to derive results - The integration process with other software products can be tricky and time consuming - It is deployed on premise instead of Cloud which leads to more infrastructure costs. **What problems is ARIS solving and how is that benefiting you?** - It helps in deriving better results basis the data provided to have a view of more improvement opportunities in processes - It helps mitigate risks and ensures compliance standards are met and followed. - It ensures continuous process improvement and refining which leads to better turn around times and lesser misses in SLA - It provides a 360 degree view of customers and processes too ### 39. AG ARIS The Business Solution Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit . | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about ARIS?** ARIS Provides number of tools that can be used to optimize business processes which is very helpful to monitor workflows for improved business automation and connectivity with ARIS. **What do you dislike about ARIS?** Version controlling is quite difficult to handle **What problems is ARIS solving and how is that benefiting you?** ARIS is generally used to help businesses manage risk and compliance. ARIS can be help businesses to identify and mitigate risks,and to ensure that their processes comply with relevant regulation. **Official Response from Marie Heil:** > Hi Ankit. Thanks for your insights! It's great to hear that ARIS provides a variety of tools to optimize business processes and monitor workflows for improved automation and connectivity. We regret any difficulties you may be experiencing with version controlling. We encourage you to reach out to the ARIS Community with any questions or concerns you may haveโ€”they're a valuable resource for support and guidance. (https://ariscommunity.com/) ### 40. Go-to tool for Simplifying Business Process **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat M. | Test Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about ARIS?** Process Automation makes the manual work minimal in business flow, Open system that is adaptable to our needs. **What do you dislike about ARIS?** scalability is a major concern, if we want to use it for big size project will cause efficiency issues. **What problems is ARIS solving and how is that benefiting you?** Makes the Process seamless, transformed our process of interacting and sharing the information using documentation. Now the ARIS process makes documentation process standardized. **Official Response from Marie Heil:** > Hi Rajat. It's nice to hear how much you like ARIS. Thank you! Can you describe the efficiency issues you mentioned in more detail. I don't understand what exactly you mean by that. ### 41. Seamless integration with business processes from start to end **Rating:** 4.0/5.0 stars **Reviewed by:** Pulkit J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about ARIS?** Easy to navigate & user friendly interface. Good service support **What do you dislike about ARIS?** Pricing as there is additional payment for new updates & features **What problems is ARIS solving and how is that benefiting you?** End to end business process alignment. It helps in aligning the business KPIs with the business processes ### 42. AG ARIS is helping out with our digital transformation! **Rating:** 4.0/5.0 stars **Reviewed by:** vikas b. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2023 **What do you like best about ARIS?** Using ARIS, we have been able to analyze our end to end business processes and it has improved our organization efficiency. ARIS is very easy to integrate with other different source systems, it also integrates seamlessly with ARIS BPM platform and dasboards. The level of support we received from AG ARIS team is really fabulous. **What do you dislike about ARIS?** It is not easy just as plug and play, it do have learning curve and it took weeks for team to get really comfortable with ARIS. User Interface could be made more exciting. **What problems is ARIS solving and how is that benefiting you?** We are using AG ARIS for mining all the internal processes we have in the organiztation and it is helping us identifying if there are any deviations from the compliance and what are all the opportunities we have for improvement. ### 43. One tool for all business processes management **Rating:** 5.0/5.0 stars **Reviewed by:** Preeta S. | Customer Success manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about ARIS?** It's an all in one process management tool which helps the business in everything starting from design to features to optimisation **What do you dislike about ARIS?** The price is heavy for a small scale business **What problems is ARIS solving and how is that benefiting you?** It helps as it's just one tool for all the business processes and helps manage the entire flow efficiently **Official Response from Marie Heil:** > Thank you for sharing your feedback! It's wonderful to hear that you find ARIS to be an all-in-one process management tool, streamlining everything from design to optimization. ### 44. This one is worth the look **Rating:** 4.5/5.0 stars **Reviewed by:** Eric I. | Paving advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about ARIS?** The integration of multiple areas in our work enviorment at ACP. **What do you dislike about ARIS?** Its difficult to teach to new employees at first without any backround in using the programs and software **What problems is ARIS solving and how is that benefiting you?** The only issue we have is teaching the various usages in our platform to new employees **Official Response from Marie Heil:** > Hi Eric. Thanks for your feedback! It's great to hear that Software AG ARIS integrates well within your work environment at ACP. We understand the challenge of teaching new employees without prior experience, and we're continuously improving our training materials. As a starting point, our cheat sheets could be very helpful. ### 45. ARIS Tool for Process Mapping - One of the best **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about ARIS?** Used ARIS for mapping different processes using BPMN notation **What do you dislike about ARIS?** Personally I feel that the training for ARIS Modeler is not adequate enough. I think trainings can be better. The trainings used ARIS cloud as example but the test environment provided is the basic one so was not able to relate much with the training videos **What problems is ARIS solving and how is that benefiting you?** Helped us to design complex Process Maps using BMPN 2.0 notation and it's quite important also as most of the companies are using ARIS for process maps **Official Response from Marie Heil:** > Thank you for your feedback on ARIS! We're pleased to hear it's helpful for mapping processes using BPMN notation. We'll work on improving our training materials to better assist you. It's great to know ARIS has been instrumental in designing complex process maps, aligning well with industry standards. You might find this video (https://ariscommunity.com/videos/how-aris-supports-you-when-modeling-bpmn) or the BPMN cheat sheet helpful as well: ### 46. Leader process mining space **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about ARIS?** Today Porcess Mining is one of most trending tool or practise in the industry. There are many vendors in this space. However there are very few who provide and E2E sol. to help organisation implement Porcess excellence initiative, business transformation or Process Automation. ARIS BPA has been around for decades helping organisation design there business processes, however with inclusion of Process Mining, we can now combine the power o two to quickly dig into the details of how the processes are actually executed in a company vs how they were designed to be operated. Seamless integration between ARIS BPA and ARIS Porcess mining makes the analysis of the AS -IS processes very easy and quick. This combined with other advanced capabilities offered by ARIS Process mining like Advanced Process Model Overlay and Augmentation, Insight-to-Action, Root miner and many more that makes ARIS Process mining certainly one of the best in the industry. Endorsement from Gartner for 2023 Gartnerยฎ Magic Quadrantโ„ข for Process Mining where ARIS Process Mining is firmly placed Leader Quadrant is the testimony of its success and leadership position in the industry. **What do you dislike about ARIS?** I wouldn't say dislike but rather area of improvement in terms of its marketing, making the tool and training content easily accessible. This would attract more people and eventually help it's adoption in there organisation and people practionors im general. **What problems is ARIS solving and how is that benefiting you?** operational excellence and cost take out is the way for most of the organisation post covid. This starts with understanding how the business process are currently executed within the organisation. Mining gives data based view of how processes are executed in real time and this gives the jump start required to analyse the AS-IS state of processes. This helps in cutting down the time and effort of interviewing people to understand how the AS-IS processes actually work. **Official Response from Marie Heil:** > Thank you for your positive feedback. I see that you are looking for more information about the ARIS Process Mining. Do you already know aris.com? I can also recommend you the ARIS Community (https://www.ariscommunity.com/). Here you can always find the latest product information and exchange with other users. ### 47. Overall good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about ARIS?** Integration and collaboration between departments with ease **What do you dislike about ARIS?** Complexity in use may be need specific training **What problems is ARIS solving and how is that benefiting you?** Monitoring the process conditions ### 48. ARIS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ARIS?** Ease of use. Documentation and navigation on the same **What do you dislike about ARIS?** Nothing to complaing about the software. Neither about support **What problems is ARIS solving and how is that benefiting you?** Mapping specs ### 49. 5-year experience with SAG **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** Very modern company with complex products **What do you dislike about ARIS?** Not the cheapest company to work with.... **What problems is ARIS solving and how is that benefiting you?** Process design management ### 50. ARIS Process Modeler - Best Process Mapping Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about ARIS?** I used Software AG ARIS Process Modeler for process mapping purposes. The training material is very informative and self sufficent and helps us understand BPMN concepts. Tool itself is very user friendly. **What do you dislike about ARIS?** I don't think there is anything to dislike about this tool yet **What problems is ARIS solving and how is that benefiting you?** I used it mainly for Process Mapping but I am also trained for Process Mining solution as well and both tools are serving their purposes quite efficiently **Official Response from Marie Heil:** > Thank you for your feedback! We're glad to hear you find ARIS user-friendly and the training material informative. We're continuously working to improve our tools to better serve you. ## ARIS Discussions - [Can I get all the facilities in cloud version that are available in onpremise version](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version) - 2 comments, 1 upvote - [View ARIS pricing details and edition comparison](https://www.g2.com/products/aris-aris/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+13%3A48%3A34+-0500&secure%5Bsession_id%5D=8a8131f9-822a-4ba6-81fb-24cea809ec54&secure%5Btoken%5D=5450d1f1f0f703ae05ea04ae849b85d0be522a448b91b6026bdb75f46245c3b3&format=llm_user) ## ARIS Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## ARIS Features **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - Generative AI **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Automation** - RPA Integration - Application Development **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top ARIS Alternatives - [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) - 4.4/5.0 (58 reviews) - [Celonis](https://www.g2.com/products/celonis/reviews) - 4.5/5.0 (287 reviews) - [Camunda](https://www.g2.com/products/camunda/reviews) - 4.5/5.0 (317 reviews)