--- title: ARIS Reviews meta\_title: 'ARIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 171 reviews by the users' company size, role or industry to find out how ARIS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 171 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# ARIS Reviews & Product Details

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As enterprises adopt Agentic AI, they face a critical challenge: deploying autonomous systems that are both powerful and trustworthy. ARIS is the answer. ARIS is the process intelligence platform enterprises rely on to understand, deploy, and govern Agentic AI. By unifying Business Process Management and Process Mining, we give AI agents the process context they need to operate effectively: Acting within defined business processes, regulatory requirements, and enterprise guardrails, rather than guessing at how the business actually runs. AI agents alone lack the business logic to understand the companies and processes they're meant to automate. ARIS closes that gap, pairing over 30 years of process expertise with modern AI to help you unlock productivity and innovation while maintaining transparency, accountability, and operational resilience. It starts with a governed digital twin of your organization: Processes, roles, rules, controls, and systems brought together into a single trusted foundation. From there, Process Mining connects that foundation to real execution data, showing how work actually flows across systems, people, and agents, rather than how it was originally documented. That combination gives you a live, accurate picture to build on, instead of a static model that goes stale the moment operations change. From process discovery to deployment, monitoring, and governance, ARIS gives your entire organization the intelligence to transform operations, mitigate risk, and stay ahead of compliance demands. We work alongside AI and research partners to keep pushing what's possible with generative and agentic AI on top of that process foundation. Recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities, and beyond - helping them adopt Agentic AI with confidence rather than guesswork.

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Product Website
ARIS
Seller
[ARIS](https://www.g2.com/sellers/aris)
Discussions
[ARIS Community](https://www.g2.com/products/aris-aris/discuss)
Languages Supported

Arabic, Czech, Danish, German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Lana Ginns

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

## ARIS Integrations
(2)

What do users say about integrations?

Verified by ARIS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)

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SP

Surabhi P.

Principal Consultant

Enterprise (\> 1000 emp.)

7/19/2024

"Unlocking Operational Insights with ARIS Process Mining : Review by 5 months old user"

5/5

What do you like best about ARIS?

The best part of the tool is the ease of implementation. It is very easy to use by the business user as well. We have received proactive support from customer service team. Feature wise, ARIS can be integrated with the various source systems and data can be transformed as per requirement. I have been frequently using ARIS process mining and SAG has been constantly enhancing the tool and introducing new features for the developer community. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Tough there are some features missing in the current edition of the tool, SAG has ensured us that the requested features will be rolled out soon. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

I have been working for the client who is leveraging to unveil the operational insights using ARIS process mining tool. So far the Client has been pretty much satisfied with the outcomes that has been yeild so far. ARIS has help to identify the bottlenecks and automation opportunities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

FT

Frederic T.

Financial Analyst

Mid-Market (51-1000 emp.)

7/17/2024

"Flexible, Affordable and Convenient Business Process and Data Analyst."

5/5

What do you like best about ARIS?

AG ARIS is a robust system with which you can analyze all the factors and data that influence your company's productivity and profitability.

AG ARIS executes the best digital functions so that your business processes and corporate decisions are based on carefully researched data.

It is a fully accesible and convenient platform to move your business processes to a professional environment managed by the best experts and analysts.

Its functions and tools integrate seamlessly with the most advanced systems and applications to achieve detailed tracking of all your business processes and data. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

AG ARIS is a platform that offers no complexity in the use of its functions, runs with remarkable efficiency and great performance, so I have no points against its main features. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

AG ARIS is an authentic and expert platform to analyze the performance of all your data and business processes to make the most favorable decisions for your company's interests.

Its functions are a model of innovation and advancement in the field of business decisions based on data and verifiable facts.

It is a platform with which you can diversify the control of your company and adapt to market changes in a productive and safe way. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

DN

Dominique N.

CFO

Mid-Market (51-1000 emp.)

7/16/2024

"A world-class data management and analysis system for your organization."

5/5

What do you like best about ARIS?

AG ARIS is one of the most efficient and reliable corporate data analysis software on the market.

Its interface offers the perfect data management options to provide every user with a premium experience.

Its systems capabilities allow you to make business decisions based on verifiable and secure data.

It is a very cost-effective software in terms of business costs and expenses, as it adapts quickly to any operating system. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

AG ARIS has governed and analyzed all the data and processes that arise from our work operations, so I can't find any complaints or problems with any of its functions. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

AG ARIS brings together all the functions that my company needs to be able to adapt to new markets by analyzing the data and processes related to our systems.

The complexity in our digital processes is well taken care of because each process is managed online and with the analysis of the best experts.

In addition, it has the power to monitor the details of all the activities performed by each of my employees, ensuring maximum performance in each work process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

RV

Ricky V.

Managing Consultant

Enterprise (\> 1000 emp.)

7/16/2024

"Demonstrates value quickly and easily"

5/5

What do you like best about ARIS?

ARIS Process Mining is a good process mining software but the real differentiator for it, is the integration to the ARIS Process Modelling. Being able to map actual processes quickly against to-be states is exceptional and clearly shows the deviations. It is also improving rapidly with new builds bring major changes that work really well. It also quick to go from a dataset to the model, showcasing the ease of implementation & ease of use. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Am still waiting for the minor aesthetic changes - e.g. pick a custom font and size for all text boxes etc. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

ARIS is allowing us to drive efficiencies across the value chains in banking and allowing us to rapidly deploy to various stakeholders across the business. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

MS

Martin S.

Senior Salesforce Administrator

Telecommunications

Small-Business (50 or fewer emp.)

7/11/2024

"Now we can easily control many documenting and analysing processes"

4.5/5

What do you like best about ARIS?

The best thing I found in Software AG ARIS is the simplicity of the tool and the large number of features provided for business process modeling. The ease to integrate it with other application soft wares such as the SAP has been the biggest advantage. The customer support has also been very great making the implementation process to be easy. With the help of ARIS, one can map and redesign the activities and it was a great benefit for us as it had increased the our effectiveness and minuses the mistakes in our procedures. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

The main problem in the usage of Software AG ARIS is the relatively high cost or acquisition and servicing. Some of the outstanding capabilities within the software might attract a very high price tag, which may not be easy on the finances. This has at times drawn funds away from other more important projects on the organization. Moreover, due to frequent updates, there may be issues of compatibility and this results in even system breakdowns and later the need to troubleshooting. These weaknesses have at times impounded our flow of work and enhanced the operating expenses. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Software AG ARIS is the key tool that can be used in order to control business processes and direct the work of an enterprise architecture. It helps in documenting, analysing, and improving different processes where users find worthwhile information and illustrations for increase processes efficiency. This helps in arriving at strategic business decisions, reduces costs, time and conflicts, and fosters teamwork which in turn, leads to improvement in organizational performance. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

KT

Keri T.

Business Analyst

Enterprise (\> 1000 emp.)

7/10/2024

"ARIS is New to a Large Enterprise"

4.5/5

What do you like best about ARIS?

What I like most about Software AG ARIS is that I can connect different process flows to each other. No business processes in a large enterprise has a linear track so it is a big help to connect different processes together. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

What I dislike about Software AG ARIS is that the resorces on learning how to use ARIS are very limited. I have spent a lot of time creating my own user guides to lessing the learning gap to teach others than spending that time acctually working in ARIS itself. This is a great tool but it is difficult to find resoures on how to use it. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Software AG ARIS has helped by solving the problem of my enterprise of not having a centralized place to house all the business processes. The problem was that the different departments where not communicating on what their role was toward a business process and ARIS is showing those connections and opening that communication. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Karim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karim H.")
KH

Karim H.

Sr. Sales Manager

Mid-Market (51-1000 emp.)

7/10/2024

"ARIS stands out for its capabilities"

5/5

What do you like best about ARIS?

ARIS from Software AG has proven indispensable for our organization. Its intuitive process modeling and analysis tools empower us to create and optimize business processes with ease. The platform’s seamless integration and scalability have supported our growth and digital transformation efforts effectively. We highly recommend ARIS for organizations seeking to enhance operational efficiency and agility.

Once you start using ARIS, you will discover its power and how frequently you will use it, and its outstanding customer support is highly rated and well-defined. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

ARIS provides powerful process modeling and analysis capabilities, although it may require some time to fully grasp its features. While initial costs and customization complexity could be challenging for smaller organizations, ARIS effectively boosts process efficiency and supports robust digital transformation initiatives once implemented Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Improved Efficiency: Reduces inefficiencies and errors.

Cost Savings: Optimized processes lower costs.

Enhanced Compliance: Ensures adherence to regulations.

Better Decision-Making: Provides insights for strategic planning.

Increased Agility: Enables quick adaptation to changes.

Stronger Collaboration: Enhances teamwork and process improvement. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

SS

sivakumar s.

Consultant

Enterprise (\> 1000 emp.)

7/15/2024

"Efficient Process Mining with Software AG: A 7-Month User Experience"

5/5

What do you like best about ARIS?

Software AG ARIS has all the basic features that other process mining tools have, but additionally, the process model overlay feature is outstanding.

Multiple users can edit and work at the same time, which is amazing because it can save development time.

Multiple eventlogs is an added advantage. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Some functions are not available on the transformation side. We hope they will be added in future releases. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

It’s mainly used by us to solve several key problems in the banking sector, particularly in the areas of process management, risk management, and operational transparency. It also helps in the O2C process Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Filip D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Filip D.")
FD

Filip D.

Guest Lecturer Supply Chain

Enterprise (\> 1000 emp.)

7/19/2024

"as a director in our company it's giving me in one platform a view on our processes"

4/5

What do you like best about ARIS?

We are using it life when we are having customer audits and they all love the links between different process & functions . it is easo to use and integrated in our teams ... we are using it daily in our company .. Also very easy to implement and in case of questions ... super customer support Review collected by and hosted on G2.com.

What do you dislike about ARIS?

nothing wrong on the product ..; only we reduced the number of licences due to cost ... Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

transparency and standarisation of process mapping in the company... not only inside my department but over all deprtments ... End to End Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

AC

Alejandro C.

Senior Software Developer

Consulting

Small-Business (50 or fewer emp.)

7/17/2024

"Great modeling tool with customization features"

5/5

What do you like best about ARIS?

I like the ease of creating models and the learning curve is excellent. It also offers different types of functions to visualize our processes and the operation of the control panel is excelent. In addition, I also like that the support is always there to help. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

I only had problems with sending notifications and some problems with customization. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

It is being used for process mining and modeling while working on creating process repositories and it is adequate and in terms of usage it is excellent, easy to use and beneficial, so it is all totally positive. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about ARIS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ARIS
](https://www.g2.com/products/aris-aris/discussions/new)

 ![Seshan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seshan L.")
SL

Seshan Lakshminarasimhan
•
Last activity about 4 years ago

Can I get all the facilities in cloud version that are available in onpremise version

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version)

[
View all Discussions
](https://www.g2.com/products/aris-aris/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

16 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

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##### 
##### ARIS Features

Customization

Document Generation

Process Design

Process Repository

Collaboration

Access Controls/Permissions

Data Unification

Accessibility

Process Management

Process Overview

Process Analysis

Real-Time Process Monitoring

Process Development

Process Routing

[
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##### Categories on G2

[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management)

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