--- title: ARIS Reviews meta\_title: 'ARIS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 171 reviews by the users' company size, role or industry to find out how ARIS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 171 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# ARIS Reviews & Product Details

Visit Website

As enterprises adopt Agentic AI, they face a critical challenge: deploying autonomous systems that are both powerful and trustworthy. ARIS is the answer. ARIS is the process intelligence platform enterprises rely on to understand, deploy, and govern Agentic AI. By unifying Business Process Management and Process Mining, we give AI agents the process context they need to operate effectively: Acting within defined business processes, regulatory requirements, and enterprise guardrails, rather than guessing at how the business actually runs. AI agents alone lack the business logic to understand the companies and processes they're meant to automate. ARIS closes that gap, pairing over 30 years of process expertise with modern AI to help you unlock productivity and innovation while maintaining transparency, accountability, and operational resilience. It starts with a governed digital twin of your organization: Processes, roles, rules, controls, and systems brought together into a single trusted foundation. From there, Process Mining connects that foundation to real execution data, showing how work actually flows across systems, people, and agents, rather than how it was originally documented. That combination gives you a live, accurate picture to build on, instead of a static model that goes stale the moment operations change. From process discovery to deployment, monitoring, and governance, ARIS gives your entire organization the intelligence to transform operations, mitigate risk, and stay ahead of compliance demands. We work alongside AI and research partners to keep pushing what's possible with generative and agentic AI on top of that process foundation. Recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining, ARIS is trusted by thousands of enterprises across finance, manufacturing, energy, utilities, and beyond - helping them adopt Agentic AI with confidence rather than guesswork.

* * *

Product Website
ARIS
Seller
[ARIS](https://www.g2.com/sellers/aris)
Discussions
[ARIS Community](https://www.g2.com/products/aris-aris/discuss)
Languages Supported

Arabic, Czech, Danish, German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Lana Ginns

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

## ARIS Integrations
(2)

What do users say about integrations?

Verified by ARIS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)

Show More

RM

Rajat M.

Test Analyst

Enterprise (\> 1000 emp.)

3/19/2024

"Go-to tool for Simplifying Business Process"

4.5/5

What do you like best about ARIS?

Process Automation makes the manual work minimal in business flow, Open system that is adaptable to our needs. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

scalability is a major concern, if we want to use it for big size project will cause efficiency issues. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Makes the Process seamless, transformed our process of interacting and sharing the information using documentation. Now the ARIS process makes documentation process standardized. Review collected by and hosted on G2.com.

Show More

Response from Marie Heil of ARIS

[Editedit](https://www.g2.com/survey_responses/aris-review-9447157/official_response/edit)

Hi Rajat. It's nice to hear how much you like ARIS. Thank you! Can you describe the efficiency issues you mentioned in more detail. I don't understand what exactly you mean by that.

Validated ReviewerIncentivizedSource: G2 invite

PJ

Pulkit J.

Mid-Market (51-1000 emp.)

4/16/2024

"Seamless integration with business processes from start to end"

4/5

What do you like best about ARIS?

Easy to navigate & user friendly interface. Good service support Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Pricing as there is additional payment for new updates & features Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

End to end business process alignment. It helps in aligning the business KPIs with the business processes Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

VB

vikas b.

Project Manager

Enterprise (\> 1000 emp.)

8/5/2023

"AG ARIS is helping out with our digital transformation!"

4/5

What do you like best about ARIS?

Using ARIS, we have been able to analyze our end to end business processes and it has improved our organization efficiency.

ARIS is very easy to integrate with other different source systems, it also integrates seamlessly with ARIS BPM platform and dasboards.

The level of support we received from AG ARIS team is really fabulous. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

It is not easy just as plug and play, it do have learning curve and it took weeks for team to get really comfortable with ARIS. User Interface could be made more exciting. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

We are using AG ARIS for mining all the internal processes we have in the organiztation and it is helping us identifying if there are any deviations from the compliance and what are all the opportunities we have for improvement. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Preeta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Preeta S.")
PS

Preeta S.

Customer Success manager

Mid-Market (51-1000 emp.)

3/27/2024

"One tool for all business processes management"

5/5

What do you like best about ARIS?

It's an all in one process management tool which helps the business in everything starting from design to features to optimisation Review collected by and hosted on G2.com.

What do you dislike about ARIS?

The price is heavy for a small scale business Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

It helps as it's just one tool for all the business processes and helps manage the entire flow efficiently Review collected by and hosted on G2.com.

Show More

Response from Marie Heil of ARIS

[Editedit](https://www.g2.com/survey_responses/aris-review-9483380/official_response/edit)

Thank you for sharing your feedback! It's wonderful to hear that you find ARIS to be an all-in-one process management tool, streamlining everything from design to optimization.

Validated ReviewerIncentivizedSource: G2 invite

EI

Eric I.

Paving advisor

Mid-Market (51-1000 emp.)

3/22/2024

"This one is worth the look"

4.5/5

What do you like best about ARIS?

The integration of multiple areas in our work enviorment at ACP. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Its difficult to teach to new employees at first without any backround in using the programs and software Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

The only issue we have is teaching the various usages in our platform to new employees Review collected by and hosted on G2.com.

Show More

Response from Marie Heil of ARIS

[Editedit](https://www.g2.com/survey_responses/aris-review-9464469/official_response/edit)

Hi Eric. Thanks for your feedback! It's great to hear that Software AG ARIS integrates well within your work environment at ACP. We understand the challenge of teaching new employees without prior experience, and we're continuously improving our training materials. As a starting point, our cheat sheets could be very helpful.

[See how ARIS improved](https://ariscommunity.com/know-how/cheat-sheets)

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Enterprise (\> 1000 emp.)

3/19/2024

"ARIS Tool for Process Mapping - One of the best"

4/5

What do you like best about ARIS?

Used ARIS for mapping different processes using BPMN notation Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Personally I feel that the training for ARIS Modeler is not adequate enough. I think trainings can be better. The trainings used ARIS cloud as example but the test environment provided is the basic one so was not able to relate much with the training videos Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Helped us to design complex Process Maps using BMPN 2.0 notation and it's quite important also as most of the companies are using ARIS for process maps Review collected by and hosted on G2.com.

Show More

Response from Marie Heil of ARIS

[Editedit](https://www.g2.com/survey_responses/aris-review-9448285/official_response/edit)

Thank you for your feedback on ARIS! We're pleased to hear it's helpful for mapping processes using BPMN notation. We'll work on improving our training materials to better assist you. It's great to know ARIS has been instrumental in designing complex process maps, aligning well with industry standards. You might find this video (https://ariscommunity.com/videos/how-aris-supports-you-when-modeling-bpmn) or the BPMN cheat sheet helpful as well:

[See how ARIS improved](https://www.softwareag.com/content/dam/softwareag/global/marketing-material/en/cheat-sheet/aris/cs_aris_bpmn_en1.pdf.sagdownload.inline.1629120443308.pdf)

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
CM

Verified User in Manufacturing

Enterprise (\> 1000 emp.)

8/17/2023

"Leader process mining space"

4.5/5

What do you like best about ARIS?

Today Porcess Mining is one of most trending tool or practise in the industry. There are many vendors in this space.

However there are very few who provide and E2E sol. to help organisation implement Porcess excellence initiative, business transformation or Process Automation.

ARIS BPA has been around for decades helping organisation design there business processes, however with inclusion of Process Mining, we can now combine the power o two to quickly dig into the details of how the processes are actually executed in a company vs how they were designed to be operated.

Seamless integration between ARIS BPA and ARIS Porcess mining makes the analysis of the AS -IS processes very easy and quick.

This combined with other advanced capabilities offered by ARIS Process mining like Advanced Process Model Overlay and Augmentation, Insight-to-Action, Root miner and many more that makes ARIS Process mining certainly one of the best in the industry.

Endorsement from Gartner for 2023 Gartner® Magic Quadrant™ for Process Mining where ARIS Process Mining is firmly placed Leader Quadrant is the testimony of its success and leadership position in the industry. Review collected by and hosted on G2.com.

What do you dislike about ARIS?

I wouldn't say dislike but rather area of improvement in terms of its marketing, making the tool and training content easily accessible. This would attract more people and eventually help it's adoption in there organisation and people practionors im general. Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

operational excellence and cost take out is the way for most of the organisation post covid. This starts with understanding how the business process are currently executed within the organisation. Mining gives data based view of how processes are executed in real time and this gives the jump start required to analyse the AS-IS state of processes. This helps in cutting down the time and effort of interviewing people to understand how the AS-IS processes actually work. Review collected by and hosted on G2.com.

Show More

Response from Marie Heil of ARIS

[Editedit](https://www.g2.com/survey_responses/aris-review-8458266/official_response/edit)

Thank you for your positive feedback. I see that you are looking for more information about the ARIS Process Mining. Do you already know aris.com? I can also recommend you the ARIS Community (https://www.ariscommunity.com/). Here you can always find the latest product information and exchange with other users.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
UO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

7/16/2024

"Overall good experience"

4/5

What do you like best about ARIS?

Integration and collaboration between departments with ease Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Complexity in use may be need specific training Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Monitoring the process conditions Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals")
IC

Verified User in Chemicals

Enterprise (\> 1000 emp.)

7/11/2024

"ARIS Review"

5/5

What do you like best about ARIS?

Ease of use. Documentation and navigation on the same Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Nothing to complaing about the software. Neither about support Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Mapping specs Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace")
UA

Verified User in Aviation & Aerospace

Enterprise (\> 1000 emp.)

7/17/2024

"5-year experience with SAG"

3.5/5

What do you like best about ARIS?

Very modern company with complex products Review collected by and hosted on G2.com.

What do you dislike about ARIS?

Not the cheapest company to work with.... Review collected by and hosted on G2.com.

What problems is ARIS solving and how is that benefiting you?

Process design management Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

## Questions about ARIS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ARIS
](https://www.g2.com/products/aris-aris/discussions/new)

 ![Seshan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seshan L.")
SL

Seshan Lakshminarasimhan
•
Last activity about 4 years ago

Can I get all the facilities in cloud version that are available in onpremise version

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version)

[
View all Discussions
](https://www.g2.com/products/aris-aris/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

16 months

### Average Discount

9%

[
View More Pricing Information
](https://www.g2.com/products/aris-aris/pricing)

ARIS Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_405bacd64b5206bdf85cfe7339620fcf/celonis.png "Product Avatar Image")

Celonis

4.5/5(323)

[
Compare Now
](https://www.g2.com/compare/aris-aris-vs-celonis)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c692d69bacf56097cdeb5cedffc116e/sap-signavio.png "Product Avatar Image")

SAP Signavio

4.4/5(66)

[
Compare Now
](https://www.g2.com/compare/aris-aris-vs-sap-signavio)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0641dbb71b93221df6a148d24954475e/uipath-uipath-process-mining.png "Product Avatar Image")

UiPath Process Mining

4.5/5(83)

[
Compare Now
](https://www.g2.com/compare/aris-aris-vs-uipath-uipath-process-mining)

##### 
##### ARIS Features

Customization

Document Generation

Process Design

Process Repository

Collaboration

Access Controls/Permissions

Data Unification

Accessibility

Process Management

Process Overview

Process Analysis

Real-Time Process Monitoring

Process Development

Process Routing

[
View More Features
](https://www.g2.com/products/aris-aris/features)

## Top-Rated Alternatives

[

 ![SAP Signavio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Signavio")

SAP Signavio

4.4/5(66)

](https://www.g2.com/products/sap-signavio/reviews)

[

 ![Celonis](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Celonis")

Celonis

4.5/5(323)

](https://www.g2.com/products/celonis/reviews)

[

 ![Camunda](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camunda")

Camunda

4.5/5(327)

](https://www.g2.com/products/camunda/reviews)

[
View All Alternatives
](https://www.g2.com/products/aris-aris/competitors/alternatives)

##### Categories on G2

[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management)

##### Explore More

[Leading MDR services for financial services firms](https://www.g2.com/discussions/leading-mdr-services-for-financial-services-firms)[Staffing Agencies in San Antonio](https://www.g2.com/categories/staffing-agencies/locations/san-antonio-tx-us)[Most reliable cloud monitoring tools for my app](https://www.g2.com/discussions/most-reliable-cloud-monitoring-tools-for-my-app)

[Best VDR solutions for mergers and acquisitions](https://www.g2.com/discussions/best-vdr-solutions-for-mergers-and-acquisitions)[What is the top-rated video interviewing platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-video-interviewing-platform-for-enterprises)[Pros and Cons Details](https://www.g2.com/products/aris-aris/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)